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-   -   Nokia customer/care complaints email wanted. (https://talk.maemo.org/showthread.php?t=51537)

abill_uk 2010-05-01 10:03

Re: Nokia customer/care complaints email wanted.
 
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Originally Posted by abill_uk View Post

I suggest you read everything i have typed and quote to me just where i have DEMANDED anything? and yes i can be very resourceful and in my own way have tried HARD to find an email of any kind for Nokia.
Now i will ask once again... does anyone have an email address to use as a line for complaints.
This IS a request NOT a demand as texrat is trying to put it.

To wit:

Originally Posted by abill_uk View Post

To everyone (including moderators) reading this forum i want a GENUINE email address for Nokia customer Care/Complaints dept to be posted on this thread for everyone to see and use.

That's a demand.

What is a demand? where ? what word or words have i used demanding? or are you just laying the law down here because your a moderator?
I am English not American ok and i am sorry if you do not understand English in an English way because i no way can see any demanding words at all here.

Parody 2010-05-01 10:03

Re: Nokia customer/care complaints email wanted.
 
abill, it seems you're happier to continue arguing rather than respond to actual help

Texrat 2010-05-01 10:07

Re: Nokia customer/care complaints email wanted.
 
I'm not laying down any law, abill_uk... but I can assure you one of my less-tolerant colleagues here is likely to.

We do try to be easy going in this forum, and have a generally high threshold for noise. But there are limits to everything.

You've been given numerous options, most of them serious and usable. Be clever. Take one. Your stubborn stand on principle isn't likely to net you what you're demanding.

abill_uk 2010-05-01 10:08

Re: Nokia customer/care complaints email wanted.
 
Quote:

Originally Posted by Parody (Post 636011)
abill, it seems you're happier to continue arguing rather than respond to actual help

Respond to what? Arguing how??? i am ASKING for an email address and so far all i have had is pure abuse thrown at me out of 51 answers on this thread.

rickysio 2010-05-01 10:09

Re: Nokia customer/care complaints email wanted.
 
Quote:

Originally Posted by abill_uk (Post 636010)
To everyone (including moderators) reading this forum i want a GENUINE email address for Nokia customer Care/Complaints dept to be posted on this thread for everyone to see and use.

That's a demand.

What is a demand? where ? what word or words have i used demanding? or are you just laying the law down here because your a moderator?
I am English not American ok and i am sorry if you do not understand English in an English way because i no way can see any demanding words at all here.

http://dictionary.reference.com/browse/want

slender 2010-05-01 10:09

Re: Nokia customer/care complaints email wanted.
 
abill_uk,

Hmm. Letīs see. The point of form is to FORCE people to first categorize their complains/feedback etc. It makes things more efficient. Of course you could have and probably they have email thatīs something so trivial as nokiasupport_uk(at)nokia.com] etc. Still that email goes to 10 different people and one who just happens to be work at that specific time receives your email.

Then again you ask specific email address and I suppose that you need ONE person email. If you have given any thought about how support system really really really works in best way to corporation and to customer you understand that it would be completely insane to have one man answering feedback from tens of thousands people feedback. Thatīs way first thing to do is categorize feedback by asking those same things that they ask in phone support first.

You are behaving right now like customer in local restaurant who is yelling manager to come and hear your feedback personally. Sorry thatīs not how it works this environment. Yes customers are important and they decide but they decide as group. Group statistics matter not single cases. Like the survey they had on official maemo site.

And i do not understand what do you mean by forms limitations?

rickysio 2010-05-01 10:10

Re: Nokia customer/care complaints email wanted.
 
Quote:

Originally Posted by abill_uk (Post 636018)
Respond to what? Arguing how??? i am ASKING for an email address and so far all i have had is pure abuse thrown at me out of 51 answers on this thread.

How in the blue blazes do you NOT possess a shred of common sense?

Use the god damned form, and that notwithstanding, DEMAND their email AT the right place!

hellnick 2010-05-01 10:12

Re: Nokia customer/care complaints email wanted.
 
Quote:

Originally Posted by abill_uk (Post 636018)
Respond to what? Arguing how??? i am ASKING for an email address and so far all i have had is pure abuse thrown at me out of 51 answers on this thread.

saatanan.runkkari@nokia.fi

Parody 2010-05-01 10:13

Re: Nokia customer/care complaints email wanted.
 
Quote:

Originally Posted by abill_uk (Post 636018)
Respond to what? Arguing how??? i am ASKING for an email address and so far all i have had is pure abuse thrown at me out of 51 answers on this thread.

I gave you TWO answers on page 5! You completely ignored them and continued to verbally flail around for another page, I'm sorry but if you're so frustrated that you wont even bother reading every post in your own thread, then you are beyond any help we (the people that aren't even here to cater to your childish outbursts) can give you. Go ask your mom.

abill_uk 2010-05-01 10:13

Re: Nokia customer/care complaints email wanted.
 
Quote:

Originally Posted by Texrat (Post 636016)
I'm not laying down any law, abill_uk... but I can assure you one of my less-tolerant colleagues here is likely to.

We do try to be easy going in this forum, and have a generally high threshold for noise. But there are limits to everything.

You've been given numerous options, most of them serious and usable. Be clever. Take one. Your stubborn stand on principle isn't likely to net you what you're demanding.

Ok so what your saying is i have no right at all to ask for an email of any kind linked direct to Nokia on this forum when i truly cannot find one anywhere else up to now , all i am finding is forms on the Nokia site and thats not what i am trying to find here.
Have i found the limitations of what is supposed to be a free and easy forum? and once again texrat i ask you WHERE have i demanded?.
I can see YOU are not happy by the remarks your making and for what? your human same as me so please see whats happening here.


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