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-   -   Jolla Tablet Refunds (latest developments) (https://talk.maemo.org/showthread.php?t=94393)

zenecho 2015-12-03 13:22

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Feathers McGraw (Post 1490422)
Dave, there's a reason nobody has thanked you for any of your last 10 posts. Just give it a rest!

Im not going to have my own apathy and lack of "thanking" used against me, to bolster some on else s argument (even if they may be right). im not happy for my negativity to be used in a such a positive way.

To avoid confusion Im going back to "thank" those last 10 posts.

Making my voice heard!

... it has not worked has is ... :(

gerbick 2015-12-03 13:40

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by zenecho (Post 1490451)
Im not going to have my own apathy and lack of "thanking" used against me, to bolster some on else s argument (even if they may be right). im not happy for my negativity to be used in a such a positive way.

To avoid confusion Im going back to "thank" those last 10 posts.

Making my voice heard!

... it has not worked has is ... :(

There. Take my thanks.

billranton 2015-12-03 14:03

Re: The Future of Jolla's Tablet
 
I reserve most of my thank for Mr Skeltal, for good calcium.

matimilko 2015-12-03 14:19

Re: The Future of Jolla's Tablet
 
So!

When a heard so many negative news last weeks, I decidet to redeem My investment in Jolla Tablet over PayPal.
After one week of negotiations I've got My money back.
That tell us, there is still money in Jolla company (at least 300€).

Afterall I'm very positively surprised I've got all My money back.

THANKS

hemiwi 2015-12-03 14:43

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by matimilko (Post 1490456)
So!

When a heard so many negative news last weeks, I decidet to redeem My investment in Jolla Tablet over PayPal.
After one week of negotiations I've got My money back.
That tell us, there is still money in Jolla company (at least 300€).

Afterall I'm very positively surprised I've got all My money back.

THANKS

I don t know if i should congratulate you for getting the money back or not. I feel weird these days about any news from / about Jolla cause after all i am one of the #300 lucky bastards to receive their tablet. To make things 100% sure i even drove to the customs / DHL clearance at Helsinki airport to get it asap.

Am i happy about the tablet? Definetly if i see the other 12.000 who have neither their toy nor the money back. Ask me about the device and i have mixed emotions too. Only with the help of the community (esp. llectronics & Larswad) i could install video player and codec to watch something when travelling on the plane. Apps from the Jolla store are limited and openrepos for the i486 is still in progress. But for me the biggest blunder is the headphone jack. I cant understand how you can **** that up. The Lastu case wont stand if a headphone is plugged in. What a fail (and i believe Last is not to blame cause they could have easily inverted the design if they knew).

So overall i guess all 300 owners or so have the tablet but now nearly nothing to isntall on (if you are not so keen on Android apps) and have to wait that more backers receive theirs and the community is starting to develop. If Jolla goes bankrupt and the tablet will never be delivered i probably have to either learn coding or use Android....

Just my 2 cents

tommo 2015-12-03 15:02

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by matimilko (Post 1490456)
So!

When a heard so many negative news last weeks, I decidet to redeem My investment in Jolla Tablet over PayPal.
After one week of negotiations I've got My money back.
That tell us, there is still money in Jolla company (at least 300€).

Afterall I'm very positively surprised I've got all My money back.

THANKS

Congratulations! When did you buy the tablet? I thought you only had 60 days to get a refund with paypal

tangent 2015-12-03 15:11

Re: The Future of Jolla's Tablet
 
Woohoo!
Order #1400000387 Jolla Tablet 64 GB
IGG Pre-order GroupGroup 4 completed.
Order Date: December 3, 2015
I will keep you posted when and if any shipping info will come ;)

EDIT to clarify:
I pre-ordered the tablet at Dec 9, 2014 with later followed 64GB perk.
At this original post date I completed IGG Jolla Tablet webshop order via PayPal (tax-payment)
AND I got the the order confirmation in an e-mail.

Copernicus 2015-12-03 15:14

Re: The Future of Jolla's Tablet
 
FYI, log of latest community meeting:

http://merproject.org/meetings/mer-m...14.30.log.html

Unfortunately, there really wasn't any concrete new data this week. But, at least Jolla does still exist. :) Next meeting will be next Wednesday (the 9th).

matimilko 2015-12-03 15:31

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by tommo (Post 1490463)
Congratulations! When did you buy the tablet? I thought you only had 60 days to get a refund with paypal

I have paid for Tablet 22.sept 2015 over PayPal.
I'm not proud of that. BUT. if Jolla will start delivering tablets again, I'll pay again .

tommo 2015-12-03 15:58

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by matimilko (Post 1490467)
I have paid for Tablet 22.sept 2015 over PayPal.
I'm not proud of that. BUT. if Jolla will start delivering tablets again, I'll pay again .

Be proud, it was a lot of money to some people (myself incuded!)

Bubbless 2015-12-03 15:59

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by hemiwi (Post 1490460)
But for me the biggest blunder is the headphone jack. I cant understand how you can **** that up. The Lastu case wont stand if a headphone is plugged in. What a fail (and i believe Last is not to blame cause they could have easily inverted the design if they knew).

So you cannot install the case like this:

https://together.jolla.com/question/...oins-the-game/

?

ZogG 2015-12-03 16:04

Re: The Future of Jolla's Tablet
 
Quote:

14:37:14 <veskuh_> #info Internally in RnD we mostly worry about practical issues. How to ensure the quality of contributions, both in terms of code and user experience.
14:37:27 <veskuh_> #info How to have proper guidelines and process in place, how to keep release schedules and have proper platform development kits for community.
14:37:49 <veskuh_> #info How to do customer specific features, and new devices in open setup without leaking information that is not yet public.
14:38:08 <veskuh_> other than that engineers like OSS and would like to see more of it
14:38:33 <veskuh_> business side is more complex
...
14:39:05 <veskuh_> #info On the business side, the issues are mainly related to discussions with potential investors, licensees, and partners.
...
14:39:49 <veskuh_> #info Some investors and partners understand how open source is beneficial to the company, but some potential licensees or investors would see open source as something that cannot be monetized
14:40:24 <veskuh_> yes, both what is value of company and if license to partners what is the value
14:41:07 <tortoisedoc> I wonder how does Red hat for example approach such problem; and would it be possible to replicate?
14:41:54 <veskuh_> tortoisedoc: I think they mostly get money from consulting, and in long term that would be potential alternative
14:41:57 <andybranson> redhat sell support, don't they?
14:42:15 <veskuh_> tortoisedoc: however, in short term we need investment or good customer
not much info, but i got confused with this "in short term" and "good customer"

I do understand current situation in Jolla and I'm aware that there are a lot of R&D their who support and prefer FOSS (maybe thus some of them left at some point). But I do not understand how it is different from situation 3 years back when they just started and how those 3 years are short term, especially if we are talking mobile OS.
In current development and business terms 3 years is not a long time but for sure it's not a short term. So basically they had enough time and saying short time just after disaster and when they face problems is not entirely true.
Even in current situation, they do twist things to present them in brighter way and give hope instead of just telling what it is, which in my opinion got them where they are.
They can't feed users with certain hopes and ask for contribution(preorders, campaigns) and on other hand behind scenes to feed contrary perspectives to investors/manufactures.

And they had announced few times partners and had a huge support on all campaigns from us(users) and still they search for "good customer" ?

Copernicus 2015-12-03 16:12

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Bubbless (Post 1490473)
So you cannot install the case like this:

https://together.jolla.com/question/...oins-the-game/

?

Yes, the new version of the Lastu case orients the tablet in landscape mode with the headphone jack up. The original version of the Lastu case oriented the tablet in landscape with the headphone jack down:

https://cdn-blog.jolla.com/wp-conten...5-IMG_1526.jpg

Of course, you could just insert the tablet into the case in the opposite direction (so that the tablet is upside down in portrait orientation). Speakers would be covered up, and might be hard to reach the power switch (depending on what gets covered up), but it might work...

EDIT: Well, shoot. I took another look at Lastu's current catalog, and they've still got the headphone jack pointing down. So now I have no clue how these covers are being manufactured... :)

In any case, it might be best to invest in a good pair of bluetooth speakers instead. :) According to the latest rumors, headphone jacks are going out of style...

Bubbless 2015-12-03 16:14

Re: The Future of Jolla's Tablet
 
All the IGG LastuCases have original(****) orientation? :(

hemiwi 2015-12-03 16:29

Re: The Future of Jolla's Tablet
 
I alreay tried to turn the Lastu case upside down. If i do so i can stand the Lastu case and the headphone is then on top - BUT - then the camera and the loudspeakers are covered. I dont know if i need them but still it is a major srew up in my eyes.

P@t 2015-12-03 16:35

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by ZogG (Post 1490474)
not much info, but i got confused with this "in short term" and "good customer"

...

And they had announced few times partners and had a huge support on all campaigns from us(users) and still they search for "good customer" ?

what I understand:
inside Jolla, most would like to open source more but the board has not decided it yet because it seems that new investors/(industry)customers may be reluctant to come if too opened. Probably that is what some of interested parties told them. At the end, I guess it all depends on if someone join the party (and invest in Jolla) and who it is.
Short-term vs long-term is probably because if they cannot get it in the short-term, they hope to get in the longer term (even if that is not that clear how it could be easier in the longer term).

There are probably on-going discussions with other parties and we will not hear anything till they have not finished to discuss. I am quite sure that being more opened is not the main point of the discussion though :rolleyes:

Copernicus 2015-12-03 16:54

Re: The Future of Jolla's Tablet
 
Hey, been thinking about how folks seem to keep pointing to Red Hat as an example of an open-source operating systems company that is doing a fine job of making money. So, I've finally figured out how to permanently fix Jolla's troubles:

Red Hat should go ahead and purchase Jolla. Right now.

This way, Jolla is rescued, and Red Hat gains a significant foothold into the mobile OS market. Might be a big win for everybody involved...

att 2015-12-03 16:57

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by ZogG (Post 1490474)
And they had announced few times partners and had a huge support on all campaigns from us(users) and still they search for "good customer" ?

They are searching for customers that will bring in more money than their current customers or partners to turn the business profitable.

aegis 2015-12-03 17:45

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Copernicus (Post 1490481)
Red Hat should go ahead and purchase Jolla. Right now..

So, who is going to start the zypper/apt-get/yum/dnf war....?

Seriously though, I bumped Fedora 23 onto a VM yesterday on my Mac. I like. Qt, Wayland, Docker...

att 2015-12-03 17:47

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by aegis (Post 1490489)
So, who is going to start the zypper/apt-get/yum/dnf war....?

Seriously though, I bumped Fedora 23 onto a VM yesterday on my Mac. I like. Qt, Wayland, Docker...

They should do something to GNOME3's UI so it would be much more usable like GNOME2 was :)

kinggo 2015-12-03 18:09

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by att (Post 1490490)
They should do something to GNOME3's UI so it would be much more usable like GNOME2 was :)

GNOME 3 is actually quite usable, I would never go back to GNOME 2

gerbick 2015-12-03 19:12

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Copernicus (Post 1490475)
Yes, the new version of the Lastu case orients the tablet in landscape mode with the headphone jack up. The original version of the Lastu case oriented the tablet in landscape with the headphone jack down:

https://cdn-blog.jolla.com/wp-conten...5-IMG_1526.jpg

That version of the Jolla Tablet had to have been pre-production. Look at the twin SD slots and the power adapter being the original ODM version which was later changed to microUSB.

I have a Lastu Case, and from what I can tell, the tablet will indeed have to be put in rotated in order to have the headphone jack pointed up, but you'll lose access to the USB port and the microSD card slot.

Quote:

EDIT: Well, shoot. I took another look at Lastu's current catalog, and they've still got the headphone jack pointing down. So now I have no clue how these covers are being manufactured... :)
I purchased my case directly from Lastucase - missed the IGG version but I've received mine.

Note: A nice gesture would be to purchase a case from Lastucase in case the Jolla IGG campaign covers are never paid in full by Jolla to Lastucase. Their products are pretty darn nice indeed.

Quote:

In any case, it might be best to invest in a good pair of bluetooth speakers instead. :) According to the latest rumors, headphone jacks are going out of style...
Aw c'mon. You know Apple just wants to push their proprietary port/plug!

Copernicus 2015-12-03 19:20

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by gerbick (Post 1490498)
Aw c'mon. You know Apple just wants to push their proprietary port/plug!

I dunno. :) On all the various electronic devices I've had, I have to admit I've had more problems with the headphone jacks than with any other port. Wearing out, getting dirty, breaking in one manner or another, even electrical problems. I've had to switch to USB audio cards on two of my computers after the built-in headphone jacks started going wonky.

But this may just be me. :) And yes, I know that Apple always likes to do anything to lock in their users. But still, I bear no love for this particular interface...

Bundyo 2015-12-03 21:19

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by att (Post 1490490)
They should do something to GNOME3's UI so it would be much more usable like GNOME2 was :)

Someone did - and called it Cinnamon :)

billranton 2015-12-03 22:58

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by tangent (Post 1490464)
Woohoo!
Order #1400000387 Jolla Tablet 64 GB
IGG Pre-order GroupGroup 4 completed.
Order Date: December 3, 2015
I will keep you posted ;)

?????

More tablets shipping??

aegis 2015-12-04 00:08

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by kinggo (Post 1490496)
GNOME 3 is actually quite usable, I would never go back to GNOME 2

Same here. I've never understood why the more WindowsXP like UIs are so popular with some Linux users. It's what held me back from using Linux for years. It's still not as nice as the Mac UI but making it look like Windows?

Ken-Young 2015-12-04 04:56

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by aegis (Post 1490513)
Same here. I've never understood why the more WindowsXP like UIs are so popular with some Linux users. It's what held me back from using Linux for years. It's still not as nice as the Mac UI but making it look like Windows?

People like a familiar UI, because they are too lazy to learn something new. Also, when you are presented with an unfamiliar UI, you often hate it, because you immediately notice that the tricks you'd learned about your old UI don't work anymore, and you do not yet know the cool tricks the new UI allows.

mscion 2015-12-04 08:02

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Ken-Young (Post 1490518)
People like a familiar UI, because they are too lazy to learn something new. Also, when you are presented with an unfamiliar UI, you often hate it, because you immediately notice that the tricks you'd learned about your old UI don't work anymore, and you do not yet know the cool tricks the new UI allows.

So is that why a lot of folks here don't like android? Just asking... :)

ZogG 2015-12-04 08:38

Re: The Future of Jolla's Tablet
 
While you do not get tablets and Sailfish is not FOSS, Apple opensource Swift :)
https://github.com/apple/swift

MartinK 2015-12-04 09:27

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by aegis (Post 1490489)
So, who is going to start the zypper/apt-get/yum/dnf war....?

War ? ;)

zypper - package manager used on OpenSuse (and also available for Sailfish OS)
apt-get - package manager on Debian
yum - package manager currently used on RHEL<=7 and Fedora <22
dnf - yum replacement (#unlike yum has sane refactored codebase and works with Python 3)

Also note that package manager is something else than the packaging forma - zypper, yum and dnf work on top of RPM packages while apt-get works on top of dpkg/deb packages. :)

aegis 2015-12-04 09:41

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Ken-Young (Post 1490518)
People like a familiar UI, because they are too lazy to learn something new. Also, when you are presented with an unfamiliar UI, you often hate it, because you immediately notice that the tricks you'd learned about your old UI don't work anymore, and you do not yet know the cool tricks the new UI allows.

I don't get that. Surely the generally more open and informed Linux users understand there are better ways than the familiar?

I wrote Windows software from Windows 2.X until I started my own company in 2000. I was quite familiar with it. But I also wrote software for Motif, OS/2 and at home had a Mac, Amiga and ran BeOS & Linux. I was familiar enough with all of those to realise which sucked the most.

It dissapoints when Windows or Android get held up as some kind of gold standard in UI design because people are familiar with them.

ZogG 2015-12-04 10:00

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by MartinK (Post 1490529)
War ? ;)

zypper - package manager used on OpenSuse (and also available for Sailfish OS)
apt-get - package manager on Debian
yum - package manager currently used on RHEL<=7 and Fedora <22
dnf - yum replacement (#unlike yum has sane refactored codebase and works with Python 3)

Also note that package manager is something else than the packaging forma - zypper, yum and dnf work on top of RPM packages while apt-get works on top of dpkg/deb packages. :)

only emerge, only hardcore :)

att 2015-12-04 10:06

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by aegis (Post 1490513)
Same here. I've never understood why the more WindowsXP like UIs are so popular with some Linux users. It's what held me back from using Linux for years. It's still not as nice as the Mac UI but making it look like Windows?

I'm using both GNOME2 and GNOME3. GNOME3 has still many flaws like focus goes stuck, focus going to wrong window, scrollbars not working properly (UI design and implementation issues), gnome shell running out resources, unlocking getting stuck, virtual keyboard for tablets not having international support, some windows too large for screen. I could go on. But yes, GNOME3 looks nice but I'm not using it for looking pretty. I use it to actually do something :)

salyavin 2015-12-04 18:18

Re: The Future of Jolla's Tablet
 
say stskeeps post this link on twitter
Kickstarter is Debt https://blog.bolt.io/kickstarter-is-...180#.llvxsrf9e

"Crowdfunding dollars should be focused on production costs (tooling, inventory, packaging, logistics) rather than development costs (customer development, prototyping, salaries)."

Stskeeps 2015-12-04 21:16

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by salyavin (Post 1490555)
say stskeeps post this link on twitter
Kickstarter is Debt https://blog.bolt.io/kickstarter-is-...180#.llvxsrf9e

"Crowdfunding dollars should be focused on production costs (tooling, inventory, packaging, logistics) rather than development costs (customer development, prototyping, salaries)."

Don't mistake that for anything Jolla-related - it's my personal account, not to mention I'm not an Jolla employee anymore. If you see my Twitter feed, I spew everything from Pet Shop Boys to satanistic pigeons. Not to mention I don't always agree with what I share.

mikecomputing 2015-12-04 21:25

Re: The Future of Jolla's Tablet
 
2015: Still people discussion those stupid back buttons.

I wonder if no one except TMO folks has seen sailfishos/harmattan swipe ui...

http://www.alexl.netsons.org/blogpos...e-back-button/

HtheB 2015-12-04 22:06

Re: The Future of Jolla's Tablet
 
https://i.imgur.com/AdiBPrO.jpg

billranton 2015-12-04 22:17

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by tangent (Post 1490464)
woohoo!
Order #1400000387 jolla tablet 64 gb
igg pre-order groupgroup 4 completed.
Order date: December 3, 2015
i will keep you posted ;)

This reads like tangent received an invite to complete his tablet order on Thursday.

szopin 2015-12-04 23:36

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Stskeeps (Post 1490560)
Don't mistake that for anything Jolla-related - it's my personal account, not to mention I'm not an Jolla employee anymore. If you see my Twitter feed, I spew everything from Pet Shop Boys to satanistic pigeons. Not to mention I don't always agree with what I share.

Oh good, thought it might've been preparations for post-mortem post.


BTW, jokes/puns aside, people here calling Dave bit extreme when he calls fraud might not be right at all, FTC vs Kickstarter is not uncommon anymore (http://www.cnet.com/news/ftc-goes-af...e-kickstarter/). Sure Indiegogo is not US-based kickstarter, but failure to deliver is pretty much the same. Will this impact people currently buying jollas and they will fail to provide 2 year warranty (even with skeleton crew?) if such thing hits them? Hard to say, probably choice of IGG over KS could protect them from it, then again EU version of FTC might still be preparing first case, we'll have to wait and see

salyavin 2015-12-05 00:14

Re: The Future of Jolla's Tablet
 
I thought there were understood risks in a crowdfunding project. I have concerns about some that may not be honest like Ubitab, I know little of that board game project. I think many crowdfunding campaigns run into unexpected difficulties and expenses and may lack experience.


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