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-   -   Are you Ready? F(x)tec Pro 1 HW Keyboard Phone (https://talk.maemo.org/showthread.php?t=100554)

VaZso 2019-11-13 12:47
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Erik wrote some informal updates about shipping in the first comment of this topic.

Here it is:
Quote:
Hi everyone,

A small informal update for you. As you should be aware by now, my updates do not represent what PR might have to say, but I'll give you the latest and best to my knowledge.

As per the last time you received a director's update, there's nothing significantly new - our team is still working really hard to meet our own deadlines to fulfil all pre-orders and launch before the festive season. While stock rotations between warehouses (factory > Hong Kong hub > US & UK/EU) took slightly longer than initially predicted, due to the customs and weekends off, the first batch has been fulfilled and is on it's way to the customers that have been emailed, even if there's no tracking yet - it's coming. We expect everyone from the first batch will have their devices delivered late this week to early-next week. I cannot wait to hear back from some of you once your devices arrive in the coming days :).

As for those who haven't yet received a "stock assigned" notice, another batch is leaving the factory by the end of this week, but as we previously learnt, warehouse stock rotations and customs can take a while, so we should have customers from the 2nd batch receive their devices in late-November, hopefully with all pre-orders complete before Christmas. We want to be in general availability with 1-day shipping before the holidays, which means all pre-orders will be fulfilled in advance before the 24th of December.

On a side note, I have noticed the old shipping update thread is getting a little confusing. I will likely rearrange how it's treated shortly. Currently, there's a lot of misinformation there. I will post news in the 1st post here from now on.

For support matters, it's always best if you contact our team at info at fxtec dot com with guaranteed 1-day responses.

Erik
Edit: I have changed e-mail address that may prevent some spamming on it.

Wasmachinemann-NL 2019-11-13 13:23
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
"Are you Ready?"

I have been more ready than ever!

Shirabe 2019-11-13 15:17
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by VaZso (Post 1561931)
Erik wrote some informal updates about shipping in the first comment of this topic.

Here it is:


Edit: I have changed e-mail address that may prevent some spamming on it.
Interesting to say the first batch has been fulfilled, when people don't even have a tracking code yet, let alone have the phones in their hands. A fulfilled order generally means the complete order process has been completed, from order to receiving.
I also doubt the second batch would be delivered before December. Just look at the time it took the first batch to get to the point we're at now, and add that to when the second batch should ship. You'll end up somewhere in early December. And that's assuming the second batch will ship this week, which could easily slip as well.

But it's informal, and doesn't represent what PR has to say, so none of it matters, right?

gtmaster303 2019-11-13 18:03
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by VaZso (Post 1561931)
Erik wrote some informal updates about shipping in the first comment of this topic.

Here it is:


Edit: I have changed e-mail address that may prevent some spamming on it.
Not sure how much I believe the end of November timeframe for the second batch to deliver. Batch 1 took roughly two weeks to get to the warehouse and now it's shipping (add another week). So roughly 3 weeks from when it leaves the factory to customer delivery, maybe a little more considering how things have been going.

Staying hopeful but I'm not gullible. This is definitely past a lot of my own deadlines as well. I was planning on using the phone with my current CDMA carrier but by the time I get it, I will be switching to GSM. Guess it's good I don't have to test things but still...

Koiruus 2019-11-13 19:06
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Maybe going through customs could be faster for second batch than it was for the first, but otherwise I believe the duration of the whole delivery process might be roughly the same.

nh1402 2019-11-13 22:44
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Looks like I'm not in the first batch :( , no email.

deutch1976 2019-11-13 23:16
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by nh1402 (Post 1561950)
Looks like I'm not in the first batch :( , no email.
I believe the mail will be sent only tomorrow

VaZso 2019-11-13 23:33
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by deutch1976 (Post 1561951)
I believe the mail will be sent only tomorrow
Customers in first batch should have been received an e-mail earlier about a Pro1 has been assigned to their order.

So if it has not happened and is not in a spam folder, then most likely not being in the first batch.

Shirabe 2019-11-14 10:43
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
So it seems that people from the APAC region haven't gotten their tracking codes yet, which is worrying considering that should've happened yesterday. Though some people apparently have gotten their tracking, but this information is from Erik, so not official.

EDIT: Nevermind, the APAC person that didn't get one now has a tracking code. Just a day or so late, nobody should care about that.

Maemish 2019-11-14 14:40
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Maybe a competition who will be the first to post a hands on picture wih the device?

Bundyo 2019-11-14 15:03
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
So, not all Moto Mod backers will get it with the first batch? ;)

VaZso 2019-11-14 15:19
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Bundyo (Post 1561991)
So, not all Moto Mod backers will get it with the first batch? ;)
Yes.
...I mean no. ;)

santeira 2019-11-14 19:26
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Maemish (Post 1561990)
Maybe a competition who will be the first to post a hands on picture wih the device?

+1 for this,
even if i will not be through the first ones, this would be great.

santeira 2019-11-14 19:29
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Bundyo (Post 1561991)
So, not all Moto Mod backers will get it with the first batch? ;)

I also think so, as a backer of the moto mod, but didn't use the voucher for pre order.

Bundyo 2019-11-14 21:41
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Well, I've used it, but I'm in the same shoes anyway. :)

Koiruus 2019-11-15 06:26
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
From Fxtec forum speculation thread:
Quote:
Hello Liangchen here.

We have been pushing for the delivery and shipping confirmation from our EU fulfilment centre since yesterday.

We didn't want to find excuses, but please bear in mind that it's not us who does the shipping, but our partners.

What Erik wrote is what we thought, hoped, pushed. But there are certain things out of our expectation, like sometimes some extra documents required from factory and due to time difference it often became a day delay.

It is the first complete shipping for us and our partners along the whole logistics chain, it's the first time everyone is working together, so appreciate your understanding and forgiveness for some tiny delays and mistakes that could happen.

What we can solidly promise is the first stock in EU is indeed under process and should go out anytime under the next 24 hours. We will continue pushing our delivery carriers and share the tracking ASAP.

The next batch is also planned and we will implement what we learned from the shipping this time and improve the delivery time.
https://community.fxtec.com/topic/24...#comment-33710

ste-phan 2019-11-15 09:27
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Koiruus (Post 1562047)
From Fxtec forum speculation thread:


https://community.fxtec.com/topic/24...#comment-33710
Sounds a bit deja vu (Jolla).
Why do they not declare "devices ready for shipping" only when the whole import from China based factory, the overseas & local customs, international shipping docs, import certificates, ...etc...etc.. are way behind them and they are in fact capable to at least partially ship to an amount of end users located in the same custom's zone?


People with so little understanding of international logistics / customer communication are to know in my place what I'd desire in a smart phone?
Maybe, they must be good in something..right :rolleyes:

Shirabe 2019-11-15 09:39
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by ste-phan (Post 1562052)
Sounds a bit deja vu (Jolla).
Why do they not declare "devices ready for shipping" only when the whole import from China based factory, the overseas & local customs, international shipping docs, import certificates, ...etc...etc.. are way behind them and they are in fact capable to at least partially ship to an amount of end users located in the same custom's zone?


People with so little understanding of international logistics / customer communication are to know in my place what I'd desire in a smart phone?
Maybe, they must be good in something..right :rolleyes:
I'm guessing 2 reasons. 1, when they announced the 29 October shipment date they expected to be further along in the process, possibly already at the local logistics partners ready to ship out with a tracking code. Remember that they announced that date relatively early, about a month or so before. Seems there were plenty of small mistakes from a lot of parties here, from people not supplying all documents (or people not requesting all the needed documents) to weekends apparently being a problem even though that should've been known beforehand, to customs being annoying as always.
And because they fully expected to ship on the 29th, they also wanted to satisfy users at the time because plenty were "demanding" a hard ship date.

2, when they realized they wouldn't be able to ship with tracking codes on the 29th, they shifted wording to be "from factory", which is technically still correct. They also kept stringing people along by saying saying the actual shipment was only a couple of days away. These smaller delays are way more digestible, and would keep people decently happy while still being the same actual delay in the end.

VaZso 2019-11-15 09:44
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by ste-phan (Post 1562052)
Sounds a bit deja vu (Jolla).
Why do they not declare "devices ready for shipping" only when the whole import from China based factory, the overseas & local customs, international shipping docs, import certificates, ...etc...etc.. are way behind them and they are in fact capable to at least partially ship to an amount of end users located in the same custom's zone?


People with so little understanding of international logistics / customer communication are to know in my place what I'd desire in a smart phone?
Maybe, they must be good in something..right :rolleyes:
I think it is much better if they share these information.

You are right that a lot of people don't know how these processes are going but an update may contain some additional information / disclaimer for them like general availability is unknown as shipping time is not determinable at this state and maybe some stations of the flow of the known states could be ticked / unticked (like sent on... arrived at China Customs on... left China Customs on... arrived at recipient country on... being at Customs in recipient country... left Customs... arrived at forwarding centre... sent to local user).

However, there are people who understand and appreciate these information...

mosen 2019-11-15 12:35
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Got a UPS Tracking number 10 minutes ago :eek:

deutch1976 2019-11-15 12:45
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Thanks for shopping with us
Hi Hélder,

We have finished processing your order.

Tracking Information
Provider Tracking Number Date
UPS

:)

Shirabe 2019-11-15 12:54
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
UK to mainland Europe shouldn't take that long with UPS. Their shipping time estimates say 2 to 3 business days generally depending on how far from the UK you are. So early next week I'd guess.

VaZso 2019-11-15 13:01
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Shirabe (Post 1562067)
UK to mainland Europe shouldn't take that long with UPS. Their shipping time estimates say 2 to 3 business days generally depending on how far from the UK you are. So early next week I'd guess.
I agree, UPS should be fast so they most likely there until Tuesday or Wednesday next week.

I hope to see some reviews / videos / unboxing / whatever in connection with Pro1. :)

Koiruus 2019-11-15 13:22
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by deutch1976 (Post 1562066)
Thanks for shopping with us
Hi Hélder,

We have finished processing your order.

Tracking Information
Provider Tracking Number Date
UPS

:)
Me too! But only "Label created/delivery scheduled" -state, so let's see how long it takes for actual shipping to begin.

Wasmachinemann-NL 2019-11-15 13:47
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
GET HYPE

https://i.imgur.com/Su1dcDL.jpg

Remember what I said in this thread about the fact that I write stuff on my N900? I'm really considering writing a short story about retiring my N900 for the Pro1.

Shirabe 2019-11-15 14:36
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Koiruus (Post 1562069)
Me too! But only "Label created/delivery scheduled" -state, so let's see how long it takes for actual shipping to begin.
In my experience, every shipping company seems to update towards actual vans driving somewhere in the evening/midnight. I'd guess they spend the day sorting/applying labels/putting the boxes in vans, and sent the vans out at night to deliver in the morning (if in the same country).

Koiruus 2019-11-15 14:49
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Shirabe (Post 1562077)
In my experience, every shipping company seems to update towards actual vans driving somewhere in the evening/midnight. I'd guess they spend the day sorting/applying labels/putting the boxes in vans, and sent the vans out at night to deliver in the morning (if in the same country).
I don't disagree; just want to add that usually if you buy the delivery for your package via webshop of a delivery company; you get the tracking code already. And if you use the tracking service to track your newly generated code, it tells you 'label created', even if you actually have your package still at home. It changes to something else (like delivery registered etc) when the company actually receives your package. But in theory, you can buy a delivery code without even having the product. However, I'm NOT implying that Fxtec is doing something like that, just clarifying that 'label created' doesn't mean that the delivery company has began the delivery. And that's why I said

Quote:
Me too! But only "Label created/delivery scheduled" -state, so let's see how long it takes for actual shipping to begin.
in my previous post.

netman 2019-11-15 15:08
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Wasmachinemann-NL (Post 1562070)
GET HYPE
Remember what I said in this thread about the fact that I write stuff on my N900? I'm really considering writing a short story about retiring my N900 for the Pro1.
The n900 is a phone definitly worthy of stories :).

Wasmachinemann-NL 2019-11-15 15:32
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by netman (Post 1562080)
The n900 is a phone definitly worthy of stories :).
I did a word count of my personal notepad: 255449 characters, that's 285KB worth of stories and other stuff like all the washing machines I had since 2015/when I started keeping track and when I last replaced the drivetrain of my bikes.

AardDevil 2019-11-15 17:35
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
(How to install) SFOS on Pro1 ...
(Chen/Waxberry)
https://community.fxtec.com/topic/24...or-fxtec-pro1/

Koiruus 2019-11-15 17:54
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
1 Attachment(s)
Quote:
Originally Posted by Koiruus (Post 1562069)
Me too! But only "Label created/delivery scheduled" -state, so let's see how long it takes for actual shipping to begin.
Well, it didn't take long :cool:

juiceme 2019-11-15 18:11
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Nice!

I was kind of thinking if the finnish postal workers strike would affect the delivery of devices here! Good to see it doesn't slow things down.

catbus 2019-11-15 21:06
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by juiceme (Post 1562087)
Nice!

I was kind of thinking if the finnish postal workers strike would affect the delivery of devices here! Good to see it doesn't slow things down.
I was worried about that also at first but then i read again and found three letters... uuUPS... sorry ot... ;)

edit: this means that we can have some bicycle-pictures taken with Pro1?

Fellfrosch 2019-11-16 07:20
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
1 Attachment(s)
Quote:
Originally Posted by juiceme (Post 1562087)
Nice!

I was kind of thinking if the finnish postal workers strike would affect the delivery of devices here! Good to see it doesn't slow things down.
Are you sure? ...
:cool:

Koiruus 2019-11-16 08:08
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Quote:
Originally Posted by Fellfrosch (Post 1562097)
Are you sure? ...
:cool:
No way, thats's unfair :D

mosen 2019-11-16 11:12
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
Estimated delivery tuesday, as with Fellfrosch.
Soo, still two days to apply at UPS Hub Krefeld as an intern and snatch it from the truck already monday night
:D :eek: :o :p :D

Joke aside, i will not be home tue-thu...
No first unbox video from my side sadly.
If it is still relevant on Friday or Saturday i might open a video channel for Q&A and do the Webcam Bunny for y'all. But i bet guys like @scy are way faster.

Maemish 2019-11-16 12:32
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
The better videos and how to's you guys make for the FX, FxTec, FXtec , Fxpro, Tecpro Pro1 (what ever is better tham the official way - I hate the way it is written, so hard to write), the more people wan't to get it to themselves. And the more consumers there are, the more developers probably also. And the bigger the community, more apps and guides and fun.

So no presser for you guys. It is just all in your shoulders. I mean if people focus on the flaws of the device from the start, explaining what is not working, that would not be too smart. Not to hide anything, but if you like a lot what you CAN do with it and what is it good at, that should be spread to the world. And the stuff that is interesting for geeks and developers and folio hats.

I feel lonely already with my N900. Just waiting for Maemo Leste to show it's teeth with N900.

AardDevil 2019-11-17 08:54
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
I don't think I've read anything lately in this thread concerning a protective case for the Pro1.

Here's a link on what Chen wrote on the Fxtec forum last Thursday:
https://community.fxtec.com/topic/20...&comment=33713

Delving a bit deeper in that thread you can find that Eske Rahn went into great length by testing 16 existing cases on a pre-production Pro1 :
https://community.fxtec.com/topic/20...&comment=33245

Similar to what was available for the Jolla phone :), a leather flip-case - here for the Samsung Galaxy Note 7/Note FE - seems to be most useful ...
https://community.fxtec.com/topic/20...&comment=33572
... though as to make the fingerprint sensor accessible some "modification" is needed - see lower in previous link :(.

DDark 2019-11-18 12:59
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
https://community.fxtec.com/uploads/...6ef5b3e4f1.jpg


Got one.

Super Excited. Very easy to setup.

Will make some detailed review on the weekend

kinggo 2019-11-18 13:24
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
 
weekend? Really? Can't you just like, take a day of? Or a sick leave? Anything really :D


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