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-   -   Jolla Tablet Refunds (latest developments) (https://talk.maemo.org/showthread.php?t=94393)

ggabriel 2015-06-17 09:34

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1473818)
^--- All of that are assumptions and general statements, nothing specific.
Just like any Jolla announcement.

Yup - but do you really expect much more from a blog post? What I suggest plus strongm's guess is probably what they'll write. So let's just move on.

juiceme 2015-06-17 11:11

Re: Jolla tablet countup to delivery[Now With Poll]
 
What's all the fuss anyway?

I ordered the tablet, paid for it, paid for the upgrade and some day it will be shipped to me.
I'm in no particular hurry to get it, I have my Jolla device and SFOS Nexus7 to play with. One nice sunny day it will appear in my mailbox and that will be fine surprise but nothing I am desperate for :D

Only chance is if Jolla goes bankrupt, then of course I'll be without the tablet but even in that situation the tablet would not be my largest worry; I would be more saddened for the fact that there would be no next phone model from Jolla... :eek:

pichlo 2015-06-17 14:34

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by juiceme (Post 1473829)
What's all the fuss anyway?

Jolla's notoriously appalling PR, that's all.

I am sure they are doing their best and I really feel for all their devs but surely even you will admit that their PR sucks big time. The fact that Dave pokes the fire every five minutes does not help either :)

Dave999 2015-06-17 15:03

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1473852)
Jolla's notoriously appalling PR, that's all.

I am sure they are doing their best and I really feel for all their devs but surely even you will admit that their PR sucks big time. The fact that Dave pokes the fire every five minutes does not help either :)

then jolla shouldn't poked the bear... ;)

pichlo. Dont overestimate my powers. :D

I dont think their PR sucks. I just think their screen blog post was MIA...long enough without reason. after all close to release its easier to provide info if the info is in order and tabket should be almost complete shipping to devs within two weeks .

maybe they just forgot to place the orders of the new screens ;) just share the info with us and move on from there...

mikecomputing 2015-06-17 18:11

Re: Jolla tablet countup to delivery[Now With Poll]
 
2016 people still wait for Jolla Tablet but then Jolla announce company shuts down.

But hey, no problem, Nokia is back with Symbian with Sailfish Silica!

gerbick 2015-06-17 22:18

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1473854)
then jolla shouldn't poked the bear...

When you say "bear"... never mind...

Quote:

I dont think their PR sucks.
I'm actually a fan of Jolla/Sailfish; but I think that their PR does suck. They go dark too often, they don't really play up to their strengths and their message has been diluted by not really being focused in just a few key places to find their information. You have to damn near be Sherlock Holmes to find their stuff and then to see how it fits into your wants/needs.

But that's my personal opinion. Marketing-wise, they have Marc Dillon who's a great sales pitch/tech guy. His words resonate with folks that are not happy with Apple or Google.

PR... meh. I have no clue what the **** they're talking about half of the time. I think they believe in it; but since I'm in the US, it's never been relevant to me or my wants. Only the tablet has my interest.

And right now, I don't mind being patient.

mscion 2015-06-17 22:52

Re: Jolla tablet countup to delivery[Now With Poll]
 
Dear Jolla:

Please do not send my tablet till sometime after July. Otherwise I will take it with me on my beach vacation and end up getting the screen scratched.

Sincerely,
mscion

Dave999 2015-06-18 07:08

Re: Jolla tablet countup to delivery[Now With Poll]
 
today would be an excellent day to post a blog post with some jPad intel

56 days but still no blog post.

mikecomputing 2015-06-18 19:25

Re: Jolla tablet countup to delivery[Now With Poll]
 
Look out for some very exciting changes coming soon!

https://blog.jolla.com/updating-sail...ally-pays-off/

Dave999 2015-06-18 19:33

Re: Jolla tablet countup to delivery[Now With Poll]
 
There is the word "soon" again :D jolla shouldn't be allowed to use it since...soon means soon. Jolla soon is much much later...

gerbick 2015-06-18 20:47

Re: Jolla tablet countup to delivery[Now With Poll]
 
Soon is a vague word. Never deliver vague words and expect zero backlash when that doesn't meet expectations.

Given that, my patience is not to be assumed either but in this case, I'm willingly giving it to Jolla.

Sidenote: Lastucase is pre-ordering those nifty wood-based cases that I missed on IndieGoGo on their site. That is probably next on my list to buy.

Dave999 2015-06-19 08:27

Re: Jolla tablet countup to delivery[Now With Poll]
 
Is it possible that jolla employees worked so long in this project, like years, so they have lost contact with the reality of the end users? It's like we live in parallel universes. :D
Let say you have worked with sail from beginning it might be easy to think that "soon" is 3-6 month away...since its such a small amount of the overall sailfish life circle.

Let's negotiate some ground rules...:D
Attosecond != soon (don't even try to understand how fast this is...)
Picosecond != soon (its already there before you can think so...on)
Nanosecond != soon (it's simply to fast for jolla to handle)
Microsecond != soon (It's instant)
Millisecond != soon (more like instant)
Seconds == soon
Minutes == soon
Hours == soon
Days == soon
Weeks == Ok, let's be nice, soon works
Months != soon (only in jolla world)
Years != soon (not sure if jolla counting years as soon as well?)
Decades != soon (not even jolla could think so?)
Century != soon (nope, can't be...right?)
Millennium != soon !!!!

with this established...where is that screen info blog post?

ggabriel 2015-06-19 08:30

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1474136)
years != soon (not sure if jolla counting years as soon as well?)

Astronomically speaking, "soon" can definitely be measured in years, and since you live on the moon, you should know better ;-)

Dave999 2015-06-19 14:00

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ggabriel (Post 1474137)
Astronomically speaking, "soon" can definitely be measured in years, and since you live on the moon, you should know better ;-)

Yes, and that's my point. If you work on something long enough...you might lose your perception of time and there for the meaning of soon changes.

gerbick 2015-06-19 16:18

Re: Jolla tablet countup to delivery[Now With Poll]
 
Again... that's why you don't use words like "soon" in any marketing spiel that does not seem to be about to immediately happen.

But then again, it's still a sight better than what Nokia would announce and then deliver... "soon".

Dave999 2015-06-21 10:20

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by gerbick (Post 1474215)
Again... that's why you don't use words like "soon" in any marketing spiel that does not seem to be about to immediately happen.

But then again, it's still a sight better than what Nokia would announce and then deliver... "soon".

True, While we waiting for the missing blog post it would we really interesting to know if anyone @TMO is selected by jolla to receive a tablet this coming weeks...anyone?

Maybe Stskeeps is selected :D

ZogG 2015-06-21 13:29

Re: Jolla tablet countup to delivery[Now With Poll]
 
Maybe dev tablets are prototypes with old screen btw

Dave999 2015-06-22 06:39

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1474338)
Maybe dev tablets are prototypes with old screen btw

doesnt matter. Dont really care about the device but rather info about it. its one month or more to shipment. a blog post a vid or sonething would be nice. in fact I think this will be the glorious week with the arrival of the missing blog post.

Dave999 2015-06-22 17:36

Re: Jolla tablet countup to delivery[Now With Poll]
 
This is cool ****. Not as cool as tablet blog post but it should count for something while waiting...


Hello,

Last week, we released 1.1.6 software upgrade to all our users. 1.1.7 is
around the corner as well as 1.1.6 took longer to stabilize than usual.
With 1.1.7, you can expect
- Toolchain upgrade to GCC4.8
- Pulseaudio upgrade to version 6.0
- Python upgrade to version 3.4.3
- Perform filesystem maintenance checks before downloading the OS upgrade
- Option to allow Android app's background services to start on bootup
(Settings->Apps->[app_name])
- Option to force stop, clear cache and data of Android apps under
Settings->Apps->[app_name]
- Improvements to WLAN connection issues w.r.t Android apps
- Fixes to translation errors identified with 1.1.6 upgrade

During this iteration, our main goals are to have the new UI framework
in releasable condition and hunt down the critical issues blocking the
OS release for both phone and Tablet.

The roadmap page has also been updated:
https://sailfishos.org/developmentroadmap/

Regards,
bijjal

Dave999 2015-06-24 16:57

Re: Jolla tablet countup to delivery[Now With Poll]
 
I'm starting to think there is yet another BIG problem with jolla, the tablet or the progress...over two months since jolla said they would explain soon via blog post what coursed the delay and what screen to use... Still not a beep!

Delay is imminent!

mikecomputing 2015-06-24 19:16

Re: Jolla tablet countup to delivery[Now With Poll]
 
15 days left







to my holiday.... countdown just started...

mscion 2015-06-24 19:56

Re: Jolla tablet countup to delivery[Now With Poll]
 
Then what?

cvp 2015-06-24 21:14

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by mscion (Post 1474699)
Then what?

than we get a blog post from jolla ...... we get than more soon Information ;)

vistaus 2015-06-25 10:28

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1474683)
I'm starting to think there is yet another BIG problem with jolla, the tablet or the progress...over two months since jolla said they would explain soon via blog post what coursed the delay and what screen to use... Still not a beep!

Delay is imminent!

Maybe they forgot to write that blog post about why? Forgetting something happens to the best of us... everyone forgets something sometimes.

Dave999 2015-06-25 10:41

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by vistaus (Post 1474756)
Maybe they forgot to write that blog post about why? Forgetting something happens to the best of us... everyone forgets something sometimes.

Yeah, or they all left for vavacation. Does it really matters why...we are still in the dark and its not a good idea to forget about its customers. But I think it will show up any day now...

pichlo 2015-06-25 11:04

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1474760)
But I think it will show up any day now...

What will show up? The tablet or the blog post?

I doubt the latter will ever show up. Whatever reason for not posting it in the first place, most people have already forgotten or do not care. Posting it now would only attract attention to their misconduct, which is even worse PR than the misconduct itself.

ZogG 2015-06-25 11:33

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1474764)
What will show up? The tablet or the blog post?

I doubt the latter will ever show up. Whatever reason for not posting it in the first place, most people have already forgotten or do not care. Posting it now would only attract attention to their misconduct, which is even worse PR than the misconduct itself.

Anyone who can admit their mistakes and try to resolve them is good PR actually. But if somebody is making same mistaket time after time and try not to talk about it or hide it, especially after promising this info - is actually a bad PR and at some point people starting to see it. They can hide and ignore thsoe problems for a long time, but at some point this "balloon" gonna pop ._.

Dave999 2015-06-25 13:23

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1474764)
What will show up? The tablet or the blog post?

I doubt the latter will ever show up. Whatever reason for not posting it in the first place, most people have already forgotten or do not care. Posting it now would only attract attention to their misconduct, which is even worse PR than the misconduct itself.

the blog post.

what are you talking about? poeple dont like status update? to me this information sharing / progress info/ crowed sourcing / blog posting was the thing that attract me. the actual tablet is almost irrelevant. If jolla just want to deliver behind closed doors they will lose the only tiny bit of uniqueness they got. good news, bad news. 2 months without a "hello, customers we are doing x now and is so fun...we also having sum serious issues with Y. hope to find a solutuon so. ciao" is a bit embarrassing. Atleast in ny book.

infact marc should open an account on different forums and just say hallo. then leave never to return. just drop a post here marc and tell us about your day.

pichlo 2015-06-25 14:02

Re: Jolla tablet countup to delivery[Now With Poll]
 
A... what? You want open communication from Jolla? You must be out of your mind!

Dave999 2015-06-25 14:19

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1474803)
A... what? You want open communication from Jolla? You must be out of your mind!

Only regarding the crowedsourcing tablet. other parts/poducts of jolla they can do as they can do it as they please. Yes, Im pretty crazy.

ZogG 2015-06-25 14:25

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1474803)
A... what? You want open communication from Jolla? You must be out of your mind!

I think what he means is (Dave correct me if i'm wrong) that a lot of maemo and geek and FOSS users liked Jolla at start as Jolla promised to communicate, to make it transparent and tinkering friendly device. But if company makes a lot of noise to promote themselves(yaya, crowdfunding, give us money), but no vital info provided when needed(we got there are delay, but till when, what's the problems, should we be worried, after all people paid money here) and if there are problems Jolla plays with us hide-n-seek and ignores us, than it means that their politics are not better than any other companies.
Simple example is SIM problem, when co-founder tells us that no info yet, but we'll provide it as soon as we get there, and all we get "there are some problems, talk to care". Sure there are problems as we reported it, otherwise we wouldn't, and sure we know ahead to ping care or support, as that's how it's done, but it's not "we'll provide you the info". Some promises are made and it's okay if they are not fullfilled if company says why and what, but they keep promising and then disappear.
if any person would promise me a lot of things (especially if i pay him) and after he got money he would disappear, not explaining why — it would turn red light for me. But if people are blind to it coz they have sentimental feelings for specific person — i have nothing to say

Dave999 2015-06-25 20:23

Re: Jolla tablet countup to delivery[Now With Poll]
 
what? No. too many words and has nothing to do with maemo. Its just that when you do it for a crowed you are doing it for the crowed and not for yourself. atleast pretend to do so even if goal is another...inform us...we are the crowed.

bluefoot 2015-06-27 17:13

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1474837)
what? No. too many words and has nothing to do with maemo. Its just that when you do it for a crowed you are doing it for the crowed and not for yourself. atleast pretend to do so even if goal is another...inform us...we are the crowed.

I think they're shitting themselves, tbh. Crowdfunding delivery delays can turn into a nightmarish PR disaster.

They clearly aren't anywhere near a polished RC for v2.0. They've missed the original deadline, delayed it 2 months to July, and yet in their recent update they "hope" that 1.1.7 (due next month) will help remove some of the blockers stopping 2.0 from being released for tablet & phone.

Seeing as they seem to regard August as a sacrosanct holiday month, despite being a small company with a huge amount to do, even if they get something out of the door by the end of July, the likelihood is that there'll be a lot of angry crowdfunders wondering why the mess that was released isn't getting small, iterative fixes all the time. Plus investors will be getting restive, as they begin to see signs of non-delivery again.

skvark 2015-06-27 21:45

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by bluefoot (Post 1474992)
I think they're shitting themselves, tbh. Crowdfunding delivery delays can turn into a nightmarish PR disaster.

They clearly aren't anywhere near a polished RC for v2.0. They've missed the original deadline, delayed it 2 months to July, and yet in their recent update they "hope" that 1.1.7 (due next month) will help remove some of the blockers stopping 2.0 from being released for tablet & phone.

Seeing as they seem to regard August as a sacrosanct holiday month, despite being a small company with a huge amount to do, even if they get something out of the door by the end of July, the likelihood is that there'll be a lot of angry crowdfunders wondering why the mess that was released isn't getting small, iterative fixes all the time. Plus investors will be getting restive, as they begin to see signs of non-delivery again.

I would like to add to this the tablet dev loan program: hand picked developers were supposed to get a loan device shipped by the end of June. Afaik no one has got an invite for this program. I asked about it some time ago at irc and recently in Twitter. At irc some well known devs have also been asking about the program lately. No answers.

Of course it could be that there's some program going on but there are strict NDA's for it. But to be honest I have a feeling that the tablet shipping date is going to be postponed again. I really hope that this is not the case and Jolla will deliver as promised. Anyhow, some status update from Jolla wouldn't hurt too much at this point since the customer shipping was advertised to be starting in July...

Dave999 2015-06-28 06:28

Re: Jolla tablet countup to delivery[Now With Poll]
 
1. Money issue. This is the most serious issue and can kill the tablet campaign as well as the jolla. Not that likely, however I've not found any economic result from jolla, no information about any big investments. Jolla generated some money from phones and tablet but I've doubt that money cover the R&D for this many years...still I don't think this is the issue now.

2. Jolla got an issue with hw or sw and they can't solve it.(fast enough) so they trying out some "short cuts" which doesn't end well...

3. Everything is fine. It's just that everyone is on vacation and jollas employees don't can't post information without approval from management.

4. All other options...

What ever this is...information should arrive on schedule... like yesterday....Why no info?

From jolla blog...
coderus on April 23, 2015 at 10:22 am
Please let us know new display model name
Log in to Reply

Juha Paakkari on April 23, 2015 at 2:15 pm
Hi coderus,
We are publishing a tablet hardware update post soon here on the blog, and there we’ll explain the HW progress in more detail.
Log in to Reply

skanky on June 24, 2015 at 8:29 pm
Any news/idea on when the hardware post will be?
Log in to Reply


+1 to skanky. That is a valid question.

bluefoot 2015-06-28 10:33

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by skvark (Post 1475002)
I would like to add to this the tablet dev loan program: hand picked developers were supposed to get a loan device shipped by the end of June. Afaik no one has got an invite for this program. I asked about it some time ago at irc and recently in Twitter. At irc some well known devs have also been asking about the program lately. No answers.

Of course it could be that there's some program going on but there are strict NDA's for it. But to be honest I have a feeling that the tablet shipping date is going to be postponed again. I really hope that this is not the case and Jolla will deliver as promised. Anyhow, some status update from Jolla wouldn't hurt too much at this point since the customer shipping was advertised to be starting in July...

I suspect v2.0 is rough but workable on the phone with perhaps a few major but not insurmountable issues. On the tablet; somewhere between completely unusable and as bad as the Jolla Phone was for the first few months of its life - both of which would be unacceptable for release. If it was in a better state, the marketing team would be releasing videos (nothing since MWC) and PR guff, both to hype it and to placate buyers.

The radio silence reflects the panic, disarray and poor management that was so evident last year.

Quote:

Originally Posted by Dave999 (Post 1475015)
snip

Nothing to do with money. They recently completed a funding round and also got $2m from Indiegogo. If they have no cash already, then something's very wrong indeed. Instead it has everything to do with poor focus, leadership and a development process that's probably still full of holes. I seriously doubt everything was fixed after the debacle last summer & autumn, as claimed. Their way of leaving basic problems for months or years without even attempting (very simple) fixes suggests very poor discipline on some level. Also, I suspect they have nowhere near enough senior software engineers and fixers relative to executives and PR, and some of those they do have are being distracted with the Kremlin project and no doubt other things. Even 2-3 years ago they seemed to have an HR structure which looked like a company with a mature product that would sell well, rather than a start-up with a product which needed heavy development and little marketing and initial high level negotiations with other companies.

vistaus 2015-06-28 10:54

Re: Jolla tablet countup to delivery[Now With Poll]
 
@skvark: I've read from a few Jolla devs on Twitter that they've gotten their loan tablet device so Jolla clearly has sent them out.

Dave999 2015-06-28 11:04

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by vistaus (Post 1475034)
@skvark: I've read from a few Jolla devs on Twitter that they've gotten their loan tablet device so Jolla clearly has sent them out.

That is good news indeed. Now we only need to extract some information. Do you have any links?

1. Is true?
2. What is the status of the Hw?
3. What is the status of the Sw?

This is information that should public(via jolla blog) without inferring with devProgress, or reveal any secrets about the product, project.

If jolla do a blog post about a loan program, and then noone ever hear about it again. Why even publicly announce it in the first place. Its counterproductive and make no sense what so ever.

At least if there are any tablets in the wild with end users it's really good!

skvark 2015-06-28 11:10

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by vistaus (Post 1475034)
@skvark: I've read from a few Jolla devs on Twitter that they've gotten their loan tablet device so Jolla clearly has sent them out.

Nice, any links to these?

ZogG 2015-06-28 15:25

Re: Jolla tablet countup to delivery[Now With Poll]
 
After some search on twitter found only one person saying he tried the tablet. and she is not a developer. And as always tweet was saying that Jolla tablet is opensource (someone corrected her, but she did not re-post tweet with correction :( )
So who exactly are those people on tweeter who got tablet?


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