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-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   N900 shipping delayed (https://talk.maemo.org/showthread.php?t=33313)

shadow12 2009-11-11 19:54

Re: N900 shipping delayed
 
That is awesome, I ordered on the 28/10.

On delivery I want to see photos or it didn't happen.

kingofkingz24 2009-11-11 19:54

Re: N900 shipping delayed
 
Here is my conversation with dell about 5 minutes ago:

Initial Question/Comment: Availability
12:35:45 PM System You are now being connected to an agent. Thank you for using Dell Chat
12:35:45 PM System Connected with SMB_Craig_Taylor
12:35:45 PM SMB_Craig_Taylor You have contacted Small and Medium Business Sales Chat. My name is Craig Taylor, and I will assist you today. I may have several chats going on at the same time, so I apologize for any delays in my responses.
12:35:45 PM SMB_Craig_Taylor How can I assist you today?

12:36:08 PM Hello, i preordered an item from your website....

12:36:37 PM it was announced that it had begun in shipment to its distrubuters


12:36:59 PM I wanted to know when to expect shipment since your availability date seems a little off

12:37:15 PM the item is the nokia n900

12:37:50 PM SMB_Craig_Taylor Order number?

12:38:15 PM i dont have that on hand. do you need this right now


12:38:45 PM SMB_Craig_Taylor If you want me to check your order.

12:39:12 PM

12:40:30 PM SMB_Craig_Taylor They still expect the 20 day lead time once it becomes available.

12:40:47 PM SMB_Craig_Taylor Your estimated delivery is still set for the 8th

12:41:24 PM so if you recieve in it the next 3 days which is expected, i still have to wait till the 8th to expect delivery to me?


12:45:00 PM SMB_Craig_Taylor That is estimated, if it's available they'll send it out as soon as they get it.

12:45:15 PM SMB_Craig_Taylor They're trying to set expectations that it could take a long time.

12:45:44 PM understandable- do you know when dell expects to recieve their shipments

12:46:10 PM SMB_Craig_Taylor It does not say.

12:47:11 PM ok, thank you for the info, you have been a great help. just so i understand- you say that as soon as dell recieves the shipmentts , they will send it to me via my shipping method right?

12:48:35 PM SMB_Craig_Taylor As soon as they receive the units, they will start shipping them to the people in the order they were preordered. So if you were one of the first you will more than likely be one of the first to have it shipped out.


12:49:00 PM Thank you so much craig, you have been a great help

12:49:10 PM SMB_Craig_Taylor Absolutely

nuknuk 2009-11-11 19:56

Re: N900 shipping delayed
 
Quote:

Originally Posted by noobmonkey (Post 372741)
I'm slightly concerned, i pre-ordered from MPD on 29thSept, not had any emails from them? or is everyone just harrassing them and not actually receiving emails?

My order is still on the system, still says pending stock tho :( poo poo!

has NukNuk got his yet? :) (Wayyy to many posts to trawl through to figure that out!)

NukNuk is monitoring the whole situation;) as i pre ordered here http://www.nokia.co.uk/find-products...nes/nokia-n900
i am expecting on the 17th but would go nutz if i get b4 then :D.

Pedrolot 2009-11-11 20:02

Re: N900 shipping delayed
 
Right, ive had enough of this. Unfortunatly im am going to move away from KoG's as my current phone is falling apart.

Im trying to pre-order with MPD but for some reason it's not having any of it?

Viny 2009-11-11 20:21

Re: N900 shipping delayed
 
ive just had a talk with the people at nokia heres what the rep had to say

"Thank you for choosing NokiaUSA. A sales representative will be with you shortly.

You are now chatting with Davis.

You: hello

Davis: Hello, welcome to Nokia. I am a Nokia Sales Representative, may I assist you finding a device today?

You: well

You: i have already looked at the device

You: Nokia N900

You: whats going on with that

Davis: It's shipped yesterday, if you pre-ordered.

Davis: If you order today, you will get it within 3 - 5 days.

You: is this the american version?

Davis: Yes it is.

You: are you sure of this?

You: 100%?

You: ive pre-orderd it from a retail store .. newegg.com and thier release date was Set for Nov 14 2009 and now it has been pushed back Nov 30th 2009 ..

Davis: Yes O a, 1--% sure.

Davis: I am 100% sure***

Davis: Well that's Newegg, not Nokia.

Davis: Nokia will ship it out earlier, since we are the manufacturer.

You: On Nokia website it says avaibility : end of november though

You: whats up with that?

Davis: I'll send you a link,.

Davis: Click here

Davis: We will change that shortly.

You: alright

You: is there any reason why newegg

You: is being deleayed though?

You: do you think nov 30 is the correct date on newegg?

Davis: I am not sure, they are not authorized resellers for Nokia, only DELL is.

You: so ordering from DELL

Davis: So I wouldn't know, I suggest you ask Newegg.

You: would get it to me

You: in 3-5 days

You: aswell?

Davis: No, because we just shipped it to them yesterda.

Davis: Yeterday*

You: i see

Davis: Yesterday******

You: there are alot of pre-orders

Davis: So Dell customers will get it a bit after.

You: how can i be sure ill get it in 3-5 days?

Davis: Did you read that article?

You: yes that and with many

You: but thers alot of confusion

You: and trust

You: if i get it on nov 30th anyway

Davis: That article is from the Nokia website.

You: i would get it from newegg

You: for 80 bucks cheaper

You: so i want to know the availbility

You: guarantee

Davis: Sorry I don't know anything about newegg.

You: does nokia offer finacing?

Davis: I just know that our N900 has shipped yesterday for pre-order's.

You: to all retailers?

Davis: NO we don't. We only take Credit card.

Davis: We only have one retailer.

Davis: That is DELL.

You: which is dell?

You: okay

You: do you have the website

You: for dell retailer?

Davis: No sorry.

You: ..

Davis: I have the link to our website.

You: that points to dell?

Davis: Click for N900 on NOKIAUSA.com

You: just to confirm you are sure 100% that the nokia pre-order will change to order since the device has been released and if i order today from Nokia i should be expecting it in 3-5 days?

Davis: Yes that is correct.
"

somedude 2009-11-11 20:29

Re: N900 shipping delayed
 
wow you asked newegg and dell question to a nokia sales person. hhahahahahaha where did you think about doing that?

cenwesi 2009-11-11 20:36

Re: N900 shipping delayed
 
lol...how did you manage that...

Anyway so people that ordered from dell should be getting theirs shortly it seems unless this rep is just bold out lying.

Bruce 2009-11-11 20:36

Re: N900 shipping delayed
 
I have a NOKIA USA preorder from September. The order status page has not changed and I have not been charged.

noobmonkey 2009-11-11 20:52

Re: N900 shipping delayed
 
Looks like MPD have stopped direct orders on their website, N900 has vanished on all barr the front page - that links to the NOKIA uk pages

http://www.nokia.co.uk/find-products...#/main/landing

Innnnnnnnnnnteresting! - Nuk Nuk - i may need one of your home made versions if mine has vanished from their ordering system!

r0eladn 2009-11-11 21:03

Re: N900 shipping delayed
 
so if the ship from korea does not get hijacked and all.

its like roughly 15 - 20 000 km from korea to rotterdam f.e.
ship goes 35 - 40 km/h on average.
500 hr. its like 20 days.

so it should arrive in less than 3 weeks. well thats... nice.....

nuknuk 2009-11-11 21:06

Re: N900 shipping delayed
 
Quote:

Originally Posted by noobmonkey (Post 372833)
Looks like MPD have stopped direct orders on their website, N900 has vanished on all barr the front page - that links to the NOKIA uk pages

http://www.nokia.co.uk/find-products...#/main/landing

Innnnnnnnnnnteresting! - Nuk Nuk - i may need one of your home made versions if mine has vanished from their ordering system!

:DThey are shipping now to the uk first. :D

noobmonkey 2009-11-11 21:09

Re: N900 shipping delayed
 
Quote:

Originally Posted by nuknuk (Post 372851)
:DThey are shipping now to the uk first. :D


Nuk Nuk, can mine come with the MooBox pre-installed - i've decided thats all i want on it to make me happy now!
:)

CaptainGinyu 2009-11-11 21:19

Re: N900 shipping delayed
 
Quote:

Originally Posted by kingofkingz24 (Post 372764)
Here is my conversation with dell about 5 minutes ago:

Initial Question/Comment: Availability
12:35:45 PM System You are now being connected to an agent. Thank you for using Dell Chat
12:35:45 PM System Connected with SMB_Craig_Taylor
12:35:45 PM SMB_Craig_Taylor You have contacted Small and Medium Business Sales Chat. My name is Craig Taylor, and I will assist you today. I may have several chats going on at the same time, so I apologize for any delays in my responses.
12:35:45 PM SMB_Craig_Taylor How can I assist you today?

12:36:08 PM Hello, i preordered an item from your website....

12:36:37 PM it was announced that it had begun in shipment to its distrubuters


12:36:59 PM I wanted to know when to expect shipment since your availability date seems a little off

12:37:15 PM the item is the nokia n900

12:37:50 PM SMB_Craig_Taylor Order number?

12:38:15 PM i dont have that on hand. do you need this right now


12:38:45 PM SMB_Craig_Taylor If you want me to check your order.

12:39:12 PM

12:40:30 PM SMB_Craig_Taylor They still expect the 20 day lead time once it becomes available.

12:40:47 PM SMB_Craig_Taylor Your estimated delivery is still set for the 8th

12:41:24 PM so if you recieve in it the next 3 days which is expected, i still have to wait till the 8th to expect delivery to me?


12:45:00 PM SMB_Craig_Taylor That is estimated, if it's available they'll send it out as soon as they get it.

12:45:15 PM SMB_Craig_Taylor They're trying to set expectations that it could take a long time.

12:45:44 PM understandable- do you know when dell expects to recieve their shipments

12:46:10 PM SMB_Craig_Taylor It does not say.

12:47:11 PM ok, thank you for the info, you have been a great help. just so i understand- you say that as soon as dell recieves the shipmentts , they will send it to me via my shipping method right?

12:48:35 PM SMB_Craig_Taylor As soon as they receive the units, they will start shipping them to the people in the order they were preordered. So if you were one of the first you will more than likely be one of the first to have it shipped out.


12:49:00 PM Thank you so much craig, you have been a great help

12:49:10 PM SMB_Craig_Taylor Absolutely

Hmm..Dell didn;t mention this at ALL to me. I was seriously considering canceling my order and just ordering it from Nokia and getting it within a few days..but is that really worth $176 if he said Dell is an authorized reseller?
..by the way, how do you get Nokia online chat in the US? I can't find it on the page ANYWHERE!

nuknuk 2009-11-11 21:20

Re: N900 shipping delayed
 
Quote:

Originally Posted by noobmonkey (Post 372856)
Nuk Nuk, can mine come with the MooBox pre-installed - i've decided thats all i want on it to make me happy now!
:)

NukNuk Model ,Nuk999
http://www.geeky-gadgets.com/wp-cont...phone-dock.jpg

noobmonkey 2009-11-11 21:22

Re: N900 shipping delayed
 
Quote:

Originally Posted by nuknuk (Post 372875)


Hahaha - its a beauty!!!
And you can take it apart to fit it in your pocket! The new Transformers N9Nuk00 :) W000psicles!

11/(14-17)/09 2009-11-11 21:23

Re: N900 shipping delayed
 
im gonna go buy one at the flagship store on Friday, and then E-bay it for $$$... then maybe i can afford a pico projector to go with it.

r0eladn 2009-11-11 21:36

Re: N900 shipping delayed
 
Quote:

Originally Posted by 11/(14-17)/09 (Post 372878)
im gonna go buy one at the flagship store on Friday, and then E-bay it for $$$... then maybe i can afford a pico projector to go with it.

is it just me or .. does noone have an idea what this guy is talking about?

noobmonkey 2009-11-11 21:37

Re: N900 shipping delayed
 
Quote:

Originally Posted by r0eladn (Post 372893)
is it just me or .. does noone have an idea what this guy is talking about?

He's talking about the NukNukn900 / nuk999 !!

11/(14-17)/09 2009-11-11 21:38

Re: N900 shipping delayed
 
Quote:

Originally Posted by r0eladn (Post 372893)
is it just me or .. does noone have an idea what this guy is talking about?

You're just mad because YOU don't know where the nuknuk flagship store is

kingofkingz24 2009-11-11 21:42

Re: N900 shipping delayed
 
Quote:

Originally Posted by CaptainGinyu (Post 372873)
Hmm..Dell didn;t mention this at ALL to me. I was seriously considering canceling my order and just ordering it from Nokia and getting it within a few days..but is that really worth $176 if he said Dell is an authorized reseller?
..by the way, how do you get Nokia online chat in the US? I can't find it on the page ANYWHERE!


Its all over the website. just go to small business and underneath the main tab at the top you will see a link to chat.

r0eladn 2009-11-11 21:45

Re: N900 shipping delayed
 
Quote:

Originally Posted by 11/(14-17)/09 (Post 372899)
You're just mad because YOU don't know where the nuknuk flagship store is

oh ok lol got it now. i think

nuknuk 2009-11-11 21:51

Re: N900 shipping delayed
 
NukNuk999 $777

This item has not shipped yet.

slha89 2009-11-11 21:53

Re: N900 shipping delayed
 
*lol* 284 pages about waiting for the device??

_Nothing_has changed at Nokia!! You got your N900 february, maybe january.

But for 100% 4 weeks before the new device hit the spy pages...

My "old" 3GS is even now _new_.

Shiggy 2009-11-11 21:53

Re: N900 shipping delayed
 
Contacted NewEgg Customer Service their reps say that all pre-orders will be delayed because of "Nokia" till the 30th.

Had I known I would have purchased from Dell on the 6th, saved another $100 before tax instead, since my primary purchasing decision was based on that date which I verified with another NewEgg rep earlier in the month.

Trying to now find out when the Nokia Chicago Flagship store will have them.

Laughing Man 2009-11-11 22:04

Re: N900 shipping delayed
 
Quote:

Originally Posted by Shiggy (Post 372922)
Contacted NewEgg Customer Service their reps say that all pre-orders will be delayed because of "Nokia" till the 30th.

Had I known I would have purchased from Dell, saved another $100 before tax instead, since my primary purchasing decision was based on that date which I verified with another NewEgg rep earlier in the month.

Same here. I think after the n900 I'm going switch to a nice Android device. Or Windows Mobile 7 (or whatever they have out in 3-4 years). We'll see how those platforms evolve if Maemo makes an impact.

Nokia has aggravated me a bit to much with the way they handled this delay, and now shipping the actual product. Now I'm paying $25 dollars for this month for a 3G Data connection I can't even use due to their delay and now the resulting delay in shipping products to 3rd party retailers.

r0eladn 2009-11-11 22:08

Re: N900 shipping delayed
 
Quote:

Originally Posted by Laughing Man (Post 372929)
Same here. I think after the n900 I'm going switch to a nice Android device. Or Windows Mobile 7 (or whatever they have out in 3-4 years). Nokia has aggravated me a bit to much with the way they handled this delay, and now shipping the actual product. Now I'm paying $25 dollars for this month for a 3G Data connection I can't even use due to their delay and now the resulting delay in shipping products to 3rd party retailers.

not laughing now are ya

Laughing Man 2009-11-11 22:10

Re: N900 shipping delayed
 
Err.. the Laughing Man is from Ghost in the Shell: Stand Alone Complex. =P

What the Laughing Man would do is go after Nokia's CEO and demand an explanation.

mhotep 2009-11-11 22:14

Re: N900 shipping delayed
 
Quote:

Originally Posted by Laughing Man (Post 372929)
Same here. I think after the n900 I'm going switch to a nice Android device. Or Windows Mobile 7 (or whatever they have out in 3-4 years). Nokia has aggravated me a bit to much with the way they handled this delay, and now shipping the actual product. Now I'm paying $25 dollars for this month for a 3G Data connection I can't even use due to their delay and now the resulting delay in shipping products to 3rd party retailers.

Who do have for the $25 data plan? I'm thinking of gettingrid of the Tmobile plan and going just data with SIP/Google voice only.

Laughing Man 2009-11-11 22:17

Re: N900 shipping delayed
 
Quote:

Originally Posted by mhotep (Post 372938)
Who do have for the $25 data plan? I'm thinking of gettingrid of the Tmobile plan and going just data with SIP/Google voice only.

TMobile had an unlimited smartphone data plan for $25 a month before the Project Black stuff came. For $35 (again before Project Black) you could get unlimited data + unlimited text. Though if you do what I do you can just use GV for unlimited text.

HOWEVER, it wouldn't have worked for you anyway. This was an add-on to a voice plan. TMobile's data only plans started at $35 a month (again before Project Black).

jandmdickerson 2009-11-11 22:18

Re: N900 shipping delayed
 
1 Attachment(s)
I found your n900's there in these boxes....:D

http://blog.broberts.com/want-to-kno...900-is-ask-the

Shaichico 2009-11-11 22:28

Re: N900 shipping delayed
 
Hi people,

I'm not sure that this should be the place to tell this, but I just got direct info from a good source at Nokia (personal contact, not Nokia Care) that Swedish Nokia will start beginning shipping in week 49. Sorry I cannot say from who but I trust the source. And its due to the some operator sims. None of this is new to some people as it was mentioned before in this thread as "probable" delay. This is just a reconfirmation.

Sorry people!!!

CaptainGinyu 2009-11-11 23:02

Re: N900 shipping delayed
 
Quote:

Originally Posted by Shiggy (Post 372922)
Contacted NewEgg Customer Service their reps say that all pre-orders will be delayed because of "Nokia" till the 30th.

Had I known I would have purchased from Dell on the 6th, saved another $100 before tax instead, since my primary purchasing decision was based on that date which I verified with another NewEgg rep earlier in the month.

Trying to now find out when the Nokia Chicago Flagship store will have them.

When I went in Monday, like I said a while back, they said they weren't getting any dates, and just put people on a call list and will call as they are available.
And when I asked, I meant how do I do online chat with Nokia?
Anyway. Called Nokia, they said they're shipping, I could order one and get it in the next few days. Called Dell and they told me that they have no new dates, they're sticking to their estimate of the 9th. She even told me to go ahead and cancel if I'm so antsy about it! But yeah, they have no updates. Maybe it'll just take them a bit since the website is still screwed up for Nokia, even.
The nokia guy even asked for my phone number so he could call tomorrow and ask again if I want to buy it! This all seems so odd..
But is it really worth paying Nokia an extra $170 dollars just to have the phone NOW? Or just wait for Dell to update their stuff..

somedude 2009-11-11 23:05

Re: N900 shipping delayed
 
do you have to post that in every thread? link would have been better ?

zico 2009-11-11 23:47

Re: N900 shipping delayed
 
Quote:

Originally Posted by Shaichico (Post 372950)
Hi people,

I'm not sure that this should be the place to tell this, but I just got direct info from a good source at Nokia (personal contact, not Nokia Care) that Swedish Nokia will start beginning shipping in week 49. Sorry I cannot say from who but I trust the source. And its due to the some operator sims. None of this is new to some people as it was mentioned before in this thread as "probable" delay. This is just a reconfirmation.

Sorry people!!!

I know who you are, go **** your self for being part of taking that absurd decision. Making EVERYBODY wait, just so 3 can sell N900 at same time as everyone else.

hypnotik 2009-11-11 23:58

Re: N900 shipping delayed
 
Quote:

Originally Posted by CaptainGinyu (Post 372995)
When I went in Monday, like I said a while back, they said they weren't getting any dates, and just put people on a call list and will call as they are available.
And when I asked, I meant how do I do online chat with Nokia?
Anyway. Called Nokia, they said they're shipping, I could order one and get it in the next few days. Called Dell and they told me that they have no new dates, they're sticking to their estimate of the 9th. She even told me to go ahead and cancel if I'm so antsy about it! But yeah, they have no updates. Maybe it'll just take them a bit since the website is still screwed up for Nokia, even.
The nokia guy even asked for my phone number so he could call tomorrow and ask again if I want to buy it! This all seems so odd..
But is it really worth paying Nokia an extra $170 dollars just to have the phone NOW? Or just wait for Dell to update their stuff..

Nokia USA? If they really can deliver it within a few days it is worth it to me to cancel and go with Nokia... I really don't trust Paul, Dan, Anna and everyone else over at Nokia Online help chat though.

zfarooq 2009-11-12 00:00

Re: N900 shipping delayed
 
fully agree wit hypnotik.

the press release said premium retailers that shud include amazon

CaptainGinyu 2009-11-12 00:02

Re: N900 shipping delayed
 
Quote:

Originally Posted by hypnotik (Post 373059)
Nokia USA? If they really can deliver it within a few days it is worth it to me to cancel and go with Nokia... I really don't trust Paul, Dan, Anna and everyone else over at Nokia Online help chat though.

I called them at 5:00 central today, and that is what they said I asked "if I didn't preorder it, what happens?" He said It would ship in the next few days anyway.
Like I said, they're calling me tomorrow afternoon to try and badger me into a sale. I'll make sure I get full verification and let you guys know again, but on the phone he sounded pretty certain they're being shipped "to customers" as I specifically asked him.

Shaichico 2009-11-12 00:16

Re: N900 shipping delayed
 
Quote:

Originally Posted by zico (Post 373041)
I know who you are, go **** your self for being part of taking that absurd decision. Making EVERYBODY wait, just so 3 can sell N900 at same time as everyone else.

I hope that you were not directing that outburst personally! This seems to be a case of mistaken identity! If you are not able to refrain from profanity I would suggest you work it off by attending to a random wenches or Myrmecophaga tridactyla needs and work you way up the food chain with a mouth like that.

Just for your information. I am in no way affiliated with any operator and is unlike all people on this thread in the same boat as you! Disrespect of any kind is not called for nor unecessary!

r0eladn 2009-11-12 00:17

Re: N900 shipping delayed
 
i am afraid that when sales people hear that "shipping has begun" they interpret that information in the most useful way for themselves. Being that it is being shipped to customers. And if it is not being shipped to customers, they can always say, "oh well i heard that the shipping had started so i assumed.... that it was shipping to customers."

Thereby when Peter tells that the shipping has begun, he uses this phrase in the most useful way for HIMself. Which is the very first moment that shipping has begun, he will say it to the crowd.

Peter is not going to wait for the shipping of stores to customers to say that shipping has begun. And the store guy is not going to say to customers that the shipping has begun JUST IN KOREA but he is just going to say that the shipping has begun. And thereby letting the customer believe what he wants to believe.

hypnotik 2009-11-12 00:19

Re: N900 shipping delayed
 
Quote:

Originally Posted by CaptainGinyu (Post 373065)
I called them at 5:00 central today, and that is what they said I asked "if I didn't preorder it, what happens?" He said It would ship in the next few days anyway.
Like I said, they're calling me tomorrow afternoon to try and badger me into a sale. I'll make sure I get full verification and let you guys know again, but on the phone he sounded pretty certain they're being shipped "to customers" as I specifically asked him.

Looking forward to hearing what happens.


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