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-   -   Jolla User Experience Thread (https://talk.maemo.org/showthread.php?t=91875)

pichlo 2015-01-01 16:50

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by Morpog (Post 1454387)
I don't care if it needs/wants a reboot or not. It's not a damn server..........

Well done, Microsoft. You've trained the masses well. All other OS developers should thank you.

Dave999 2015-01-01 19:40

Re: Jolla User Experience Thread
 
All my SMS shows sending... And not the date. Whats up? 2015 bug :D

How to fix it. Tried restart without success.

pichlo 2015-01-01 20:15

Re: Jolla User Experience Thread
 
@Dave, worksforme. I would ask your provider if I were you.

Dave999 2015-01-01 20:35

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by pichlo (Post 1454693)
@Dave, worksforme. I would ask your provider if I were you.

Nope, it's something with the device. N9 had some simular behavior ****ing up the dates. All my other devices works with same provider.

I will solve by delete all SMS :D

i think it related to SMS to several members at once and the delete while same messages are available in the different persons SMS list.

veeall 2015-01-01 20:53

Re: Jolla User Experience Thread
 
Oh yeah, did my track recorder was murdered while doing it's job? This is unacceptable. Or did it just crashed? I'm gonna restore the OOMoff.

juiceme 2015-01-01 21:37

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by veeall (Post 1454698)
Oh yeah, did my track recorder was murdered while doing it's job? This is unacceptable. Or did it just crashed? I'm gonna restore the OOMoff.

What are you using, is it Rena?

veeall 2015-01-01 22:17

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by juiceme (Post 1454706)
What are you using, is it Rena?

Maep from openrepos. Also, quasarmx was playing and stock browser minimized with 5 tabs, and messwerk.

I was driving to another city by bus, when i reached the destination, maep was gone i don't remember me accidently closing it. I had outofmemory situation once before too while quasarmx was playing few hours.

It could be OOM or anything. :)

Edit: i was not using Rena, because i had it hang and lost the record in a 900km trip, i dont know how much of the distance it bear well.

pichlo 2015-01-01 22:46

Re: Jolla User Experience Thread
 
I was just watching how a browser and email were ruthlessly killed while Space Inspector was inspecting space. I just happened to be in home screen watching it happening. This is geting tiresome.

veeall 2015-01-02 03:22

Re: Jolla User Experience Thread
 
Imho file picker in stock browser is worse than quick mockup. Also not one native browser allowed to attach a file to a post here. For stock browser i think this is bug introduced by tab unloading.

Edit: what is this file picker madness, anyway, how are the files sorted? I created new email, wanted to email an apk to my android device, picked 'documents' not-a-folder, got huge painful to read rightaligned list with files in uncertain order... there's load of them, what a timewaster, please just give me a file manager component with real folders!

veeall 2015-01-02 06:39

Re: Jolla User Experience Thread
 
Sorry for too much complaining.

I think the proper, geekfriendly, file picker should be with real filesystem browser ALONG with trackers data-based searchbar. The same goes for Documents app, actually they both could very well look and behave identical.

ggabriel 2015-01-02 09:37

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by Dave999 (Post 1454694)
i think it related to SMS to several members at once and the delete while same messages are available in the different persons SMS list.

Happened the same to me, but the SMS's were sent regardless of their state being "Sending".

aegis 2015-01-02 10:04

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by ggabriel (Post 1454761)
Happened the same to me, but the SMS's were sent regardless of their state being "Sending".

Might have been a coincidence but I had something similar a few months back which was fixed by rebalancing the btrfs filesystem.

Dave999 2015-01-02 10:20

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by aegis (Post 1454772)
Might have been a coincidence but I had something similar a few months back which was fixed by rebalancing the btrfs filesystem.

how do you do that?

ggabriel 2015-01-02 10:22

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by Dave999 (Post 1454776)
how do you do that [rebalancing the fs]?

https://together.jolla.com/question/...ious-problems/

Dave999 2015-01-02 10:42

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by ggabriel (Post 1454778)

that is should not be needed in my case. I'm on clean delivered device. no changes, almost no applications so I can blame jolla for all the errors :D

eekkelund 2015-01-02 15:24

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by Dave999 (Post 1454785)
that is should not be needed in my case. I'm on clean delivered device. no changes, almost no applications so I can blame jolla for all the errors :D

Maybe you should still check "btrfs fi show /" while root?

ggabriel 2015-01-02 15:42

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by Dave999 (Post 1454785)
that is should not be needed in my case. I'm on clean delivered device. no changes, almost no applications so I can blame jolla for all the errors :D

Well, you asked how, I never agreed that balancing was the issue. At least I think it isn't in my case. FWIW, you can still have trouble with factory reset devices (read the part of snapshots).

At any rate, I enourage you to report this in TJC, I'm sure it's a bug. I have several SMS's in "Sending..." but they've been sent and responded to already.

willi6868 2015-01-02 21:14

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by ggabriel (Post 1454844)
At any rate, I enourage you to report this in TJC, I'm sure it's a bug. I have several SMS's in "Sending..." but they've been sent and responded to already.

This was already reported on March: https://together.jolla.com/question/...ck-in-sending/

ste-phan 2015-01-03 13:11

Re: Jolla User Experience Thread
 
1 Attachment(s)
a couple of days ago I wanted to check email via my Jolla while waiting in the airport.

The Jolla only displayed only "hidden network" while the N900 as well as the Kindle Fire HD both showed relevant WIFI networks.

I rescanned WIFI several times, no improvement on the Jolla. So no work could be done had I relied solely on the Jolla.

We are one year far.
While since upgrade 10 my programs can now autokill themselves plenty of times a day, regardless of my own intentions with them, thus providing the same frustration level inherent to using and Android,

still a simple WIFI network connection cannot be established on the spot.

This is definitely not Android like behavior that should be replicated to appeal to the masses. I think it is a bug.

I am certain that there are TJC (together.jolla.com) topics about this and that I could go over there, report and vote for this issue to be resolved at some point in time.

But I start to believe that , in order to build up credibility or rather not destroy credibility the more and more the device gets spread, Jolla should hire a few real users to walk the corridors of Jolla for at least a couple of months.

Those users would be no developers and also not the kind of people that take pride in solving the issue by using a command prompt.

They both use the device in real life situation, be communicative and have access to the developers, to pull their sleeve to point out the issues which should be fixed with greatest priority right on the device rather than waiting till somebody reads together.jolla.com and counts the votes.

I would volunteer for food but I am sure that there are plenty of local Fins that would love to have this job as well.

Attachment 36331

ggabriel 2015-01-03 13:25

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by ste-phan (Post 1454975)
The Jolla only displayed only "hidden network" while the N900 as well as the Kindle Fire HD both showed relevant WIFI networks.

I rescanned WIFI several times, no improvement on the Jolla. So no work could be done had I relied solely on the Jolla.

Yeah, happened to me a few weeks ago. I restarted wifi (tap twice in settings, it was as simple as that, before u10) and voila... Jolla could see more AP's than my friend's ipad. Definitely a bug.

ste-phan 2015-01-03 13:38

Re: Jolla User Experience Thread
 
1 Attachment(s)
Quote:

Originally Posted by ggabriel (Post 1454982)
Yeah, happened to me a few weeks ago. I restarted wifi (tap twice in settings, it was as simple as that, before u10) and voila... Jolla could see more AP's than my friend's ipad. Definitely a bug.

It came straight out of Flight mode when this issue showed, I disabled renabled Wifi to no avail.

on first retry it gave me:

hidden network
name of uninteresting access point
hidden network

next trial:

hidden network
hidden network
hidden network

I know these restart x and try again methods but it dit not work (fast) enough this time.

Possible there WERE exctly 3 hidden networks and Jolla decided to show only those. But it did not help my case: quickly check email via airport wifi.

IMO, we can help best help Jolla be showing marginal tolerance for these user experience breaking bugs.

Attachment 36332

ggabriel 2015-01-03 13:48

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by ste-phan (Post 1454983)
IMO, we can help best help Jolla be showing marginal tolerance for these user experience breaking bugs.

Perhaps it would help adding an optional reporting tool that automatically sends to Jolla/Sailfish community specific errors. I'm sure that there must have been some anomalies in the journal.

I don't see how having normal users walking up and down Jolla's office would help, as -in this case- I reckon wireless scanning/reception would work like a charm :D For other things like user experience related frustrations, however, you're right.

Jordi 2015-01-03 14:54

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by ste-phan (Post 1454975)
I rescanned WIFI several times, no improvement on the Jolla. So no work could be done had I relied solely on the Jolla.

Did you try to swype the list? It's only a few weeks back that I discovered I could do this and see others AP's, if there are any. :o

ste-phan 2015-01-03 15:27

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by Jordi (Post 1454997)
Did you try to swype the list? It's only a few weeks back that I discovered I could do this and see others AP's, if there are any. :o

Thanks for the tip, Jordi.

I know that the AP point list is up and down scrollable or swypable if you like.
It would help if Jolla would indicate the scroll bar whenever the AP list can't be fully displayed (more than 3).

I found only 3.

You can see on the image that my N900 only discovered 3 as it could display another one beneath but didn't.

pichlo 2015-01-03 17:35

Re: Jolla User Experience Thread
 
A scroll bar? That would be far too sensible (or not enough "unlike" if you wish).

Regarding the real users roaming the corridors of Jolla... While I like the idea very much - as a software engineer, I firmly believe in a clear separation of design, development and testing - I very much doubt it would make a smidgen of difference :(

There are already lots of Jolla users roaming lots of corridors worldwide. These users report their issues, suggestions and burning desires daily, both on TJC and here. And what is Jolla's response to them? First they ignore them and spend five months upgrading QT, then they ignore them again and spend another five months building the tablet. Both commendable efforts in theory but... it's like building a house extention instead of fixing the broken windows and a leaky roof first.

In short, Jolla listening to real users' feedback? Nah!

Morpog 2015-01-03 17:46

Re: Jolla User Experience Thread
 
@ste-phan
I guess those other AP's are ad-hoc mode networks? You won't find any recent mobile device that will find those.

243kof 2015-01-03 17:46

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by pichlo (Post 1455010)
A scroll bar? That would be far too sensible (or not enough "unlike" if you wish).

Regarding the real users roaming the corridors of Jolla... While I like the idea very much - as a software engineer, I firmly believe in a clear separation of design, development and testing - I very much doubt it would make a smidgen of difference :(

There are already lots of Jolla users roaming lots of corridors worldwide. These users report their issues, suggestions and burning desires daily, both on TJC and here. And what is Jolla's response to them? First they ignore them and spend five months upgrading QT, then they ignore them again and spend another five months building the tablet. Both commendable efforts in theory but... it's like building a house extention instead of fixing the broken windows and a leaky roof first.

In short, Jolla listening to real users' feedback? Nah!

Sorry but you call this 'constructive criticism'? Or 'looking to ignite another round of flame wars on the third day of the new year'?

pichlo 2015-01-03 19:03

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by 243kof (Post 1455012)
Sorry but you call this 'constructive criticism'? Or 'looking to ignite another round of flame wars on the third day of the new year'?

Actually, yes. For the slow on the uptake, here is the constructive gist: "Jolla, please fix existing bugs first before spending time and effort on upgrades and new products."

Admittedly, I could have chosen more diplomatic words.

EDIT:
Lack of the knack for diplomacy is my weakness and I am fully aware of it. I cannot promise I will do better the next time but I can promise I will try. Please do not assume any malicious intent in my posts if I fail again.

ggabriel 2015-01-03 19:26

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by pichlo (Post 1455022)
"Jolla, please fix existing bugs first before spending time and effort on upgrades and new products."

But they are fixing bugs. In fact, the last update is the one in which they allegedly fixed the highest number of bugs, and those are reported in the release note they produce. It all seems slow, but they are ~100 people, what do you expect?

OTOH, you can't spend 100% of your resources fixing bugs only, you'll end up with a perfect platform which is massively outdated, and there is no platform out there which is perfect, and yet their sponsors do spend a lot of their resources in new features.

Moreover, a lot of Sailfish is open source, so a lot of bugs could be tackled by the community.

IMO it isn't constructive criticism to say "stop doing X and do Y because I think it's best". There is no scientific proof that says that fixing defects before producing new features is the right way forward, and I'm sure everybody does what they think is best, and this applies not only to Jolla.

nodevel 2015-01-03 19:41

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by ggabriel (Post 1455025)
But they are fixing bugs. In fact, the last update is the one in which they allegedly fixed the highest number of bugs, and those are reported in the release note they produce. It all seems slow, but they are ~100 people, what do you expect?

I feel like facts are unfortunately unimportant in this discussion. When I saw the comment I also wanted to reply by showing how many of the bugs I reported were fixed and how releasing new products is vital for a company... And how upgrading to the new Qt release is crucial for future native app development (new stable APIs)...

But then I realized that presenting facts won't stop such comment from appearing again next week/month, so it is just better to check the fixed bugs counter for yourself and let the person figure it out for themself as well. At some places on the Internet, it is called 'not feeding the troll' ( ;) ), but in this case it is most likely just confusion, not trolling per se.

pichlo 2015-01-03 20:27

Re: Jolla User Experience Thread
 
Thanks, nodevel. You made me see the light. Seriously, no sarcasm intended. I am willing to delete all my posts starting from #3105 if everyone who quoted it follow suit. Otherwise there is no point.

juiceme 2015-01-03 20:32

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by pichlo (Post 1455040)
Thanks, nodevel. You made me see the light. Seriously, no sarcasm intended. I am willing to delete all my posts starting from #3105 if everyone who quoted it follow suit. Otherwise there is no point.

Please don't!

I generally feel that one should never delete posts or edit them except for additional details. Even as posting something that one regrets later.
The one exception maybe posts that are direct personal attacks or otherwice rude.

The reason for this is that it will make the chain of posts impossible to understand later on.

veeall 2015-01-03 20:40

Re: Jolla User Experience Thread
 
Thanks to nodevel for explanaiton! But what you people think of about still not having payed apps support on jollas apps store. I mean how are they going to attract developers, especially in the light of a new device, the tablet - the device would be bearly functional without relying on android apps.

If i were a developer i'd develop for SF just because every functional app in it would instantly be in limelight, while to gain visibility in googleplay seems much more troublesome. But without payd apps support there's stagnation. Can jolla succesfully market a third device? I'd say 'no' with current apps situation.

veeall 2015-01-03 20:49

Re: Jolla User Experience Thread
 
If Jollas tablet would be x86, could jolla then provide support for running normal desktop linux apps on it? That would be great if that's possible.

juiceme 2015-01-03 21:04

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by veeall (Post 1455051)
If Jollas tablet would be x86, could jolla then provide support for running normal desktop linux apps on it? That would be great if that's possible.

Being x86 has nothing to do with it, all your "normal desktop linux apps" are available for arm too.

The thing that makes this difficult in the Jolla phone as well as (almost certainly) on the upcoming Jolla tablet is that these SFOS devices run Wayland, and your desktop apps probably require X11.

veeall 2015-01-03 21:29

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by juiceme (Post 1455055)
The thing that makes this difficult in the Jolla phone as well as (almost certainly) on the upcoming Jolla tablet is that these SFOS devices run Wayland, and your desktop apps probably require X11.

But aren't there already distros running wayland. I guess Wayland is mostly accepted as future by linux devs thus compatibility of apps will improve over time(?).

Take a look on textmaker in google play, it has one-to-one clone of libreoffice ui, and it seems usable too, For tablet, judging from the user perspective it could potentially make the device appealing and usable, to be able to gimp a photo on it or run libreoffice.

(Edited out to not sound too negative. Sorry.)

For large screen there's no way i'm going to use jollas phone apps - jollas email app full screen on a tablet? - i'd go for k-9 mail instantly, and then there's the second thought - why in the world i even need jollas tablet if i'm going to run android apps on it anyway?


Edit: I think i'm quite stupid to mention libreoffice on a tablet judging its launchtime performance on a desktop computer. It's probably just wishful thinking - LightDesktopEnvironment apps on a tablet. :)

But my point is, isn't the app marketplace a priority one for an emerging OS!? Maybe they got delayed by battling the qt issues, though.

pichlo 2015-01-03 21:58

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by veeall (Post 1455047)
But what you people think of about still not having payed apps support on jollas apps store.

While I may be sensitive to other things, I do not see this one as a big problem. Developers can always provide a paid activation key for free "trial" downloads. Sygic did the very same thing for Maemo.

nodevel 2015-01-03 22:01

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by pichlo (Post 1455040)
Thanks, nodevel. You made me see the light. Seriously, no sarcasm intended. I am willing to delete all my posts starting from #3105 if everyone who quoted it follow suit. Otherwise there is no point.

No, please don't.

There's a lot of things that need improvement (paid apps as mentioned before, upgrade to Qt 5.4, event screen, social feeds, services integration, external keyboard support, OOM management) and constructive criticism is definitely needed.

What I was saying is that one should focus on facts and not get carried out about comments that will appear anyways (be it in blind support or criticism of Jolla).

veeall 2015-01-04 08:54

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by pichlo (Post 1455066)
While I may be sensitive to other things, I do not see this one as a big problem. Developers can always provide a paid activation key for free "trial" downloads. Sygic did the very same thing for Maemo.

Haha, i've spent more than hundred euros a year on apps on my android tablet, most of them are not even installed currently. Appstores live on people willing to waste small sums of money, and those apps were good, just they proved not essential in the long run. If apps in jollas appstore had all pricetag of 1 euro, i've had spent 20-30 euros already.

Quasarmx has the paid version on its website, and i bought it too, even back on n9, though i was never really using it there.

pichlo 2015-01-04 09:04

Re: Jolla User Experience Thread
 
Quote:

Originally Posted by veeall (Post 1455118)
If apps in jollas appstore had all pricetag of 1 euro, i've had spent 20-30 euros already.

And how would that benefit you?

I have always held the opinion that developers should be able to receive some income from their work (after all, that is what pays my mortgage and my kids' education), but the application should be particularly useful to demand payment. The "particularly useful" bit is of course very subjective and is up to the user to decide. Which leads to basically two options: donation or activation code.


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