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-   -   Nokia Visa $50 rebate/prepaid card (https://talk.maemo.org/showthread.php?t=35493)

nokiabuff 2010-02-09 17:40

Re: Nokia Visa $50 rebate/prepaid card
 
Same here. Asked to send the packing slip or receipt. Rebate form did not ask for it. Why are they changing rule of the rebate?

Anant

Strive_Masiwa 2010-02-09 17:51

Re: Nokia Visa $50 rebate/prepaid card
 
I have called the 800 436 6494 number and was advised that you can fax the reciept to 1-866-843-9980 together with your rejection letter.

Then you can call them back at the and confirm they have recieved everything they need (even though they never listed it on the form) and will process your claim.

Jeromeo 2010-02-09 17:54

Re: Nokia Visa $50 rebate/prepaid card
 
When I called to check on my status they claimed they had never received my rebate form. Now I have to scour my folders to find my tracking number and return receipt.

knicholls 2010-02-09 21:30

Re: Nokia Visa $50 rebate/prepaid card
 
I got back my denial with "You didn't activate an Ovi Store account".

I called the number and was told that I needed to do Maps AND Store with the N900 -- even though the Ovi Store hadn't launched.

They said there was nothing they could do, and to call Nokia. So I did.

Nokia told me to call the rebate people because "We don't handle rebates. That's done by a third party."

I ended up complaining to the AG.

bugelrex 2010-02-09 22:11

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by knicholls (Post 518358)
I got back my denial with "You didn't activate an Ovi Store account".

I called the number and was told that I needed to do Maps AND Store with the N900 -- even though the Ovi Store hadn't launched.

They said there was nothing they could do, and to call Nokia. So I did.

Nokia told me to call the rebate people because "We don't handle rebates. That's done by a third party."

I ended up complaining to the AG.

Did you will in the box that asked for OVI username? I doubt they went to the trouble of verifying 'when' the user was created.

of not, can you just give them an existing username?

knicholls 2010-02-09 23:25

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by bugelrex (Post 518431)
Did you will in the box that asked for OVI username? I doubt they went to the trouble of verifying 'when' the user was created.

of not, can you just give them an existing username?

I used the account I had with my N97 -- the same Ovi account I tied to my N900 and used Ovi Maps with.

Apparently, that's not good enough for them.

Funny... the rebate form says it has to be postmarked by the 7th... and the Ovi Blog says the beta opened on the 12th:
http://blog.ovi.com/2010/01/12/store...or-nokia-n900/

lancewex 2010-02-09 23:37

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by lancewex (Post 517165)
I got my rejection letter today. Mine says the date of purchase on the receipt is "not within the valid dates of the offer". Complete bull---- of course. I plan to call the 800 number tomorrow, because this shady business can not go without pushback.

I called today and 'Holly' initially told me that they did not get my receipt. I told her it was definitely included in what I sent. She eventually read the receipt and the date of the purchase (I did not tell her this information), and said my rebate would be resubmitted.
We'll see. This is so sleazy.

les_garten 2010-02-10 22:19

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by olighak (Post 520234)
Just got a email saying that I should be getting the Debit card sent in, in my fathers name.

My wife´s has arrived, and been spent.

Almost finished :)

When did you send yours in?

les_garten 2010-02-10 22:34

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by olighak (Post 520262)
The one on my wifes name was sent in like November 27th-28th and paid out about 3 weeks ago.

The one in my name was sent in January 5th - 6th and also the one in my dads name (mailed them from home on the same day)

I sent mine in around the Jan 6th as well. I JUST got confirmation in the mail to expect it in 2-3 weeks.

Hallelujah!!

dsawhney 2010-02-10 22:45

Re: Nokia Visa $50 rebate/prepaid card
 
I also got an email today saying I should be receiving my request in the mail within next 2-3 weeks. I mailed my rebate form on Jan 7th.


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