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-   -   N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures (https://talk.maemo.org/showthread.php?t=35075)

benny1967 2009-12-03 09:48

Re: N900 no mic audio
 
Quote:

Originally Posted by dieg (Post 406966)
I understand that the online shops are outsourced so this is not a direct responsability of Nokia.

It's Nokia's responsibility to choose their partners, especially if those partners operate under the Nokia brand. - As a customer, I don't care what's outsourced and what's not as long as I see the Nokia logo.

dieg 2009-12-03 09:59

Re: N900 no mic audio
 
I understand you benny1967, but I can't be more dissapointed with the Nokia Spain Shop and all this process. I would punish them by not buying the phone... but I really WANT the phone, and the cashback procedure takes the same time (THREE f******* WEEKS). :(

Jidi 2009-12-03 10:07

Re: N900 no mic audio
 
Very curious to find out if there's going to be any more defective units on the new batches of N900 that are delivered as we speak (in UK for example or other countries).

Glasswalker 2009-12-03 10:24

Re: N900 no mic audio
 
Quote:

Originally Posted by Jidi (Post 407064)
Very curious to find out if there's going to be any more defective units on the new batches of N900 that are delivered as we speak (in UK for example or other countries).

OK, form the ATM german speaking thread http://talk.maemo.org/showthread.php...4&goto=newpost some users allready got their device in Germany, as of now no complaints about any defects.

Regards,
Glasswalker

douglas 2009-12-03 10:28

Re: N900 no mic audio
 
I was one of the unfortunates that received a N900 with a broken mic. I received my device last Wednesday from Dell and shipped it to Nokia for repair on Friday. Nokia received it the following Tuesday and shipped me a replacement on Wednesday. I may have a new one by Saturday.

I wish the original one was defect free, but I am very happy with the turn around time on a replacement through the repair facility.

You ship the phone in for repair without the battery, stylus or any accessories. I may get lucky and get a retail box as a replacement. That will mean an extra battery, stylus, charger, headset, etc.

I will let you know if I get that lucky.

Jidi 2009-12-03 10:55

Re: N900 no mic audio
 
Quote:

Originally Posted by Glasswalker (Post 407099)
OK, form the ATM german speaking thread http://talk.maemo.org/showthread.php...4&goto=newpost some users allready got their device in Germany, as of now no complaints about any defects.

Regards,
Glasswalker

Thanks for the info, even tho I have a german name, I do not understand german :) I really hope they fixed the possible cause of this defect and the next batches are bug free. I will get my device most likely tomorrow when it is released officially in Romania and all the importers already have them on stock as far as I understood. I am looking forward to get my copy of the N900 bugfree.
I am quite sure that the last delay between the first dispatch of the phones and this week was exactly for that, to remove the series of possible faulty phones.

Klowner 2009-12-03 15:47

Re: N900 no mic audio
 
It seems as though Nokia doesn't cross-ship replacements, this sucks. I should have just asked for a refund and ordered another.

christexaport 2009-12-03 20:15

n900 mic problems
 
For some reason, my device's microphone has stopped working. It has never been dropped, and is treated like the loaner it is. I've tried using Maemo Recorder to test if it was the Phone app, but it doesn't work. Has anyone else experienced this issue? I remember somewhere someone said their mic wasn't functioning. Was a reason ever discovered? This really sux for me...

hypnotik 2009-12-03 20:17

Re: n900 mic problems
 
Uh dude?

http://talk.maemo.org/showthread.php...light=n900+mic

thecursedfly 2009-12-03 20:19

Re: n900 mic problems
 
ops, late, meh :/

http://bit.ly/maemo_search
> "n900 mic"

dunno if anything was solved though

Laughingstok 2009-12-03 20:23

Re: n900 mic problems
 
It appears there are a few that came defective. :( Sorry to hear yours appears to be one of them. All I know is Nokia support will take it back and repair it for you, though if I were you I would just demand a new one instead of having it repaired.

hypnotik 2009-12-03 20:23

Re: n900 mic problems
 
Quote:

Originally Posted by christexaport (Post 408296)
For some reason, my device's microphone has stopped working. It has never been dropped, and is treated like the loaner it is. I've tried using Maemo Recorder to test if it was the Phone app, but it doesn't work. Has anyone else experienced this issue? I remember somewhere someone said their mic wasn't functioning. Was a reason ever discovered? This really sux for me...

And as far as I know people were returning their phones for replacement... some sort of hardware defect.

nintendogs 2009-12-03 21:44

Re: n900 mic problems
 
ugh, will all n900 mics eventually fail?

reboot didn't fix it?

nuknuk 2009-12-03 21:47

Re: n900 mic problems
 
I sent mine back and am going to recive a replacement tommorow fingers crossed this one works.:D

nirave 2009-12-03 22:12

Re: n900 mic problems
 
http://www.mobile-users.net/2009/12/...r-mic-problem/

Try that guys... Worked for me.

Duffer 2009-12-03 22:38

Re: N900 no mic audio
 
Hello,

Guess what no mic here either!!

I can add to the battery charging debate.

I bought a spare battery and external charger, so my battery had been on charge a week before placing in my new N900!

What's the verdict, RMA it or wait for a fix??

christexaport 2009-12-03 23:17

Re: n900 mic problems
 
Thanks for that link, guys. I think something is wrong with search, because I spent a few minutes looking for that, and did search "N900 mic failure" and got nothing, but today it is working. Go figure. I'll reflash and see if that helps...

This unit isn't mine, anyway. Its a Nokia employee's I'm using to get used to the OS before mine gets here. Hope it is software. Looking back, even the FM radio stopped working, so I bet its software. I'll tell ya in a min.

Klowner 2009-12-03 23:49

Re: N900 no mic audio
 
Considering I spent two hours just futzing around with alsamixer, I'm convinced it's a hardware issue. My busted one arrived at the repair/replacement (whatever) center this afternoon. No word yet on the replacement.. Back to waiting :(

Klowner 2009-12-04 00:06

Re: n900 mic problems
 
Quote:

Originally Posted by nirave (Post 408508)

I reflashed mine the other day and it didn't help, but then again the microphone on mine *never* worked. It seems some people are ending up with totally dead mics, intermittent mics, and perfectly fine mics.

edit: I now realize I should have tried flashing the eMMC as well, all I tried flashing was the fiasco image, durr. :-/

christexaport 2009-12-04 00:30

Re: N900 no mic audio
 
have any of the guys with issues reflashed? It has helped many to get the mic working...

christexaport 2009-12-04 02:08

Re: n900 mic problems
 
I can't get the damn flasher tool to work, and I'm doing everything by the letter! Grrrr.

Trying NSU now, which I hate to do, for some reason. Hope it works.

christexaport 2009-12-04 05:26

Re: n900 mic problems
 
Jiiv helped me. Shoutout to all the DFW Maemo heads! Thanks, J. You saved me.

hitec 2009-12-04 05:38

Re: n900 mic problems
 
One time my mic failed to initilize. A reboot worked for me. Makes me nervous. I cannot use this as my primary phone until I can trust it.

christexaport 2009-12-04 05:53

Re: N900 no mic audio
 
Got mine working again, too. :P

Eero Nurkkala 2009-12-04 05:59

Re: n900 mic problems
 
Quote:

Originally Posted by hitec (Post 409065)
One time my mic failed to initilize. A reboot worked for me. Makes me nervous. I cannot use this as my primary phone until I can trust it.

If you ever get in such a situation, and have access to xterm (and have alsa-utils installed), you could try this:

amixer -Dhw:0 get 'Input Select'

Should show:

Simple mixer control 'Input Select',0
Capabilities: enum
Items: 'ADC' 'Digital Mic'
Item0: 'Digital Mic'

If not, you may try:

amixer set -Dhw:0 'Input Select' 'Digital Mic'

to check whether it works then. This may not be the issue, but could be a good start to get the pressure on the right direction. This kinds of problems should be zero-tolerated; makes me angry too even though I've never met the problem :)

(Digital mic is the one that's not in the headset)

Klowner 2009-12-04 06:32

Re: n900 mic problems
 
Quote:

Originally Posted by Eero Nurkkala (Post 409080)
(Digital mic is the one that's not in the headset)

That makes me feel better about the unit I returned, I distinctly recall going into alsamixer and flipping between the analog and digital microphone inputs. I noticed when I inserted the headset plug it would automatically switch between them. At least getting it replaced was probably warranted.

phreck 2009-12-04 06:49

Re: n900 mic problems
 
Quote:

Originally Posted by christexaport (Post 409050)
Jiiv helped me. Shoutout to all the DFW Maemo heads! Thanks, J. You saved me.

so you flashed it and had success? if o, thats awesome and congrats. did you install anything or uninstall anything prior to issue? can we gen a bug report out of this?

Duffer 2009-12-04 09:22

Re: N900 no mic audio
 
I have reflashed using NSU under XP to 42.11·203·2 with no luck.

dieg 2009-12-04 09:24

Re: N900 no mic audio
 
I reflashed too, with no luck too. So I decided that the mic failure is a hardware failure, and that Nokia.... is dissapointing!

maemoexperts 2009-12-04 15:51

Re: N900 no mic audio
 
Sent mine off for replacement. Lets see how long they take.

christexaport 2009-12-04 16:02

Re: N900 no mic audio
 
don't be so disappointed. first prodduction runs usually have faults.

bbrindle 2009-12-04 16:50

Re: N900 no mic audio
 
Was looking at the N900 Teardown paying very close attention to where the mic was located.

It looks to me that the mic is in a housing and has contact pads that attach it to the main board. It appeared to remain in the case when the mainboard was removed without any hard connectors. It took a LOT of willpower for me not to crack open my broken N900 but one thing I didn't try was thumping (within reason) on it to see if the mic might work. (I don't recommend this.) It seems very likely from the above video that the mic could be slight misaligned and cause the issue.

Anyone have any detailed pics of the inside of an N900 yet?

Brian

mikec 2009-12-04 16:54

Re: N900 no mic audio
 
Quote:

Originally Posted by bbrindle (Post 410244)
Was looking at the N900 Teardown paying very close attention to where the mic was located.

It looks to me that the mic is in a housing and has contact pads that attach it to the main board. It appeared to remain in the case when the mainboard was removed without any hard connectors. It took a LOT of willpower for me not to crack open my broken N900 but one thing I didn't try was thumping (within reason) on it to see if the mic might work. (I don't recommend this.) It seems very likely from the above video that the mic could be slight misaligned and cause the issue.

Anyone have any detailed pics of the inside of an N900 yet?

Brian

link at the bottom of this page

http://wiki.maemo.org/N900

dogz 2009-12-04 17:40

Re: N900 no mic audio
 
Had the mic problem on my first device. Worked fine for ~1 hour, and then nothing.

Nokia FSS Helsinki however agreed to change it to a new device without any fuzz. The ironic part of this is that the mic worked when i returned it to the store.

They told me that this was the first problem they've had. (However they got it for sale just the evening before).

christexaport 2009-12-04 20:13

Re: n900 mic problems
 
it happened all of a sudden, but I'm using plenty of devel repo apps. didn't do anything special to make it happen, so can't begin to recreate it.

sjgadsby 2009-12-04 20:19

Re: N900 no mic audio
 
Threads merged.

EDIT: I've also expanded the thread title. Okay, it looks a bit funny, but it should help the new thread title matching algorithm locate this thread for other people who come here with the problem.

coopers666 2009-12-04 21:10

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
My Mic also blow off... :(

Tomorrow i get a replacement.

I hope that it will work...

My IMEI was: 3569.......1008

It worked for 10 min of calling i think... :eek:


@Kurare: edited! Thanks!

Kurare 2009-12-04 21:13

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
Again: don't post full IMEIs! They might end up being "recycled" by fraudsters.

Glasswalker 2009-12-04 21:22

Re: N900 no mic audio
 
Quote:

Originally Posted by Jidi (Post 407172)
Thanks for the info, even tho I have a german name, I do not understand german :) I really hope they fixed the possible cause of this defect and the next batches are bug free. I will get my device most likely tomorrow when it is released officially in Romania and all the importers already have them on stock as far as I understood. I am looking forward to get my copy of the N900 bugfree.
I am quite sure that the last delay between the first dispatch of the phones and this week was exactly for that, to remove the series of possible faulty phones.

OK, I've got to admit: new infos: 2 guys with some dead pixels here in Germany, but no dead mics.... Oh, yes, and one guy with a slide-mechanism thats makes some grinding noises....

Regards,
Glasswalker

christexaport 2009-12-05 00:28

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
Good looking on editing that IMEI. But it is in the email for thread subscribers, so for anyone else, DON'T POST IMEI OR OTHER PERSONAL DATA ONLINE


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