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-   -   Mail for Exchange (MfE). Blame me here, pls (https://talk.maemo.org/showthread.php?t=35136)

agogo 2009-12-04 21:16

Re: Mail for Exchange (MfE). Blame me here, pls
 
I had my device synch for 2 weeks,
I reflashed my device today and started getting "Either Exchange server requires secure connection or account is disabled" error.
This is a bug, not some exchange server config issue.

Bug report created - Bug - 6592

nux 2009-12-05 08:07

Re: Mail for Exchange (MfE). Blame me here, pls
 
Hey

I got it working flawlessy with exchange 2007, but why isn't there falgs and possibility to accept meeting request? And no company directory either.

In my old E71 I used to have them, why so big setback in functionality?

keesj 2009-12-05 10:44

Re: Mail for Exchange (MfE). Blame me here, pls
 
Hi,

the feature I really miss in this "not yet working" MfE is a simple log so I can understand what is wrong or unsupported. Coming from the Linux world I find it hard to see a progress bar stopped at 1/3 of the progress and a message saying "error" without some explanation.

5tapl3r 2009-12-05 15:21

Re: Mail For Exchange ?
 
Quote:

Originally Posted by Rob1n (Post 410163)
It would be possible, yes, but the developers have flat-out refused to do this. It's probably in violation of whatever licensing agreements they have with Microsoft, and could well just lead to the N900 getting blacklisted from Exchange altogether.

thanks. kind of figured. i will just bear with having to visiting my school's site to keep up with email. only really needed it for when i was out of my office, but parents can always wait 10-15 minutes longer for a response.

this community rocks and enjoying my new toy :D

twoboxen 2009-12-05 15:33

Re: Mail For Exchange ?
 
I got the calendar & contacts to sync with google, but really they're not "synced"... only the initial one worked. No updates to the calendar (even one a week old) showed up on the n900.

jow 2009-12-05 23:52

Re: Mail For Exchange ?
 
If the huge company I work for allowed non-provisionable devices to connect to Exchange, that would be great - but they don't. They are typical.

It is ridiculously frustrating to not be able to use my N900 as intended. It is an expensive device and for it not to have basic functionality (like syncing with Outlook regardless of company security policy) is pretty inexcusable.

I read a lot of the threads on this, but I consider it Nokia's responsibility to address this.

I just don't understand why Nokia would alienate so many customers and fail to compete with Blackberry, iPhone, and WinMob devices by not providing full Exchange/Outlook support.

Anyone know an effective way to get through to Nokia on this?
Thanks...~j

CrashandDie 2009-12-06 00:56

Re: Mail For Exchange ?
 
For future reference:

- Blackberry only supports exchange when you have BlackBerry Enterprise Server installed

- iPhone Exchange integration is nearly the same as the one on the N900 (only 2007 support)

- No device is able to connect to Exchange if your IT department doesn't make it visible to the outside world (auto-discovery only works for 2007 also). Don't blame Nokia or the N900 for this.

jow 2009-12-06 01:18

Re: Mail For Exchange ?
 
Quote:

Originally Posted by CrashandDie (Post 412356)
- Blackberry only supports exchange when you have BlackBerry Enterprise Server installed .

Yes, and then it works for the company and the users.

Quote:

Originally Posted by CrashandDie (Post 412356)
- iPhone Exchange integration is nearly the same as the one on the N900 (only 2007 support).

Yes, only the iPhone is provisionable the N900 is not.

Quote:

Originally Posted by CrashandDie (Post 412356)
- No device is able to connect to Exchange if your IT department doesn't make it visible to the outside world (auto-discovery only works for 2007 also). Don't blame Nokia or the N900 for this.

Correct, but, speaking as a customer, I see iPhones and Blackberrys happily syncing mail, etc. from the 2007 Exchange server at work. Yet my N900 cannot. Realistically, customers are going to blame Nokia or the N900 for that.

I just want to see the N900 succeed and this is a dealbreaker for a lot of folk.

mrojas 2009-12-06 01:25

Re: Mail For Exchange ?
 
Hey Vitaly, first of all, thanks for being around and being patient with us the users.

I got one question, are you in charge too of MfE for Symbian? I was wondering if ver 3 is going to come anytime soon, and if sub-folders and HTML in mail support is coming with it.

Thanks

agogo 2009-12-06 06:03

Re: Mail For Exchange ?
 
allow non-provisionable may not solve all your issues.
We have the settings allowed and my N900 just doesn't like our exchange anymore after reflashing it.

kaz911 2009-12-07 05:52

Re: Mail for Exchange (MfE). Blame me here, pls
 
Here are my problems with MfE

Im using Exchange 2010.

1. It does only work with public certificate. Was not able to use it when we had self issued certificate. Earlier MfE had no problems - you just said "accept security certificate anyway" and off you went. But not with N900 MfE.

2. I have sync set to every 15 min. But if sync fails once due to lack of internet connection - the schedule does not seem to pick up again when you then have connection again - a manual sync fixes the problem.

3. MfE takes EVERY SINGLE folder and tries to sync them all. That is a pain in the B*tt since I have about 9GB of mail in my folders. Had to limit settings to last 4 weeks just to get my data in there.Other MfE only syncs inbox. Other products you can select which folders to sync.

Read my mini review of other N900 stuff on http://kaz911.blogspot.com

petibub 2009-12-07 08:50

Re: Mail for Exchange (MfE). Blame me here, pls
 
vitaly: thanks for all the details about MfE. I have another question: I use nuevasync to sync my N900 with google Calendar. At the moment nuevasync merges all my google calendars to one N900 calendar.

So my question is: when syncing to an Exchange 2007 server, does N900 MfE implementation support multiple calendars?

LozBlake 2009-12-07 10:42

Re: Mail for Exchange (MfE). Blame me here, pls
 
Hey, I have MFE working on my 2010 server at work and it's working great. I'm wondering however is there a way to select only certain folders to be sync'd? I have about 30 folders in my inbox with some of them having about 4 layers of sub folders, ideally i'd like only 3 or 4 folders and the inbox to be sync'd, is this possible?

mark-maemo 2009-12-07 13:21

Re: Mail for Exchange (MfE). Blame me here, pls
 
FYI - From the error logs from a Kerio 6.7.2 server trying to use Activesync against it:

[19:19:45] ASyncRequest.cpp: ActiveSyncRequest::Initialize: Unable to read request data (ContentLength: 3392, Available: 0)

Kerio forums say the Nokia implementation of Activesync is not correct and recommend using RoadSync. Dataviz does not offer a Maemo version of Roadsync. I would rather use the built-in tools.

Not pointing fingers, just trying to improve the N900. How or where does the N900 store its logs for MfE?

My Nokia 5800 has no problems with MfE and Kerio. Works great.

Kerio's interface reports iPhone activesync as 12.1, Nokia 5800 as 12.0, and the N900 as 2.5. Also, the N900 shows up as "Smartphone" instead of using its actual name like for the Nokia 5800 and iPhone.

mkaser 2009-12-07 13:27

Re: Mail for Exchange (MfE). Blame me here, pls
 
when will mfe work with exchange 2003? i use my n900 as a business phone and i really need those thing! in the year 2009 / soon 2010 it seems very strange to sync your business mails, contacts etc. with pop-server or some strange ways (the pc suite sync also doesnīt work on my pc)

greets from austria

avs 2009-12-07 13:48

Re: Mail For Exchange ?
 
Quote:

Originally Posted by SubCore (Post 407555)
"CA" refers to "Certificate Authority".

if this field is not set it means your certificate is not a "public" one, it's not authorized against any of the global providers.

Not really. The CA bit in the certificate is one of the validation path constraints. It means that that certificate is supposed to be able to sign certificates under it. If a cert is not marked as a CA, prudent path validation will fail for any certs that claim to be issued by it.

End-entity certs are supposed not to have this set, even if issued by a known, "global" provider.

See http://www.ietf.org/rfc/rfc3280.txt section 4.2.1.10.

JPvdBos 2009-12-07 22:23

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by agogo (Post 410664)
getting "Either Exchange server requires secure connection or account is disabled" error.
This is a bug, not some exchange server config issue.

Bug report created - Bug - 6592

:(

Please note I receive the exact same error message. A few details:
- Mailserver = Exchange 2007 SP1
- Allow non-provisioned devices is set to True
- Certificate is installed and visible through control panel on N900
- SSL is on (both on server and N900, using port 443)
- Security setting on Exchange server (for Active sync) is set to Basic.

The exact same account and Exchange server works perfectly well with Nokia MfE on my E75 (and E51).

If I can be of any further assistance, please let me know.
:o Please help!

I would really like for this problem to go away. Exchange has my work e-mail (private mail works fine, using Nokia Mail). And this is vital for this wonderful phone to be a succes.

And happy to report: All other stuff works like magic! It is the most wonderful phone ever. (And it so happens to be our business. In Dutch: www.e-neo.nl. )

Regards,
Jan-Paul

hfm 2009-12-07 22:48

Re: Mail For Exchange ?
 
My company is not going to support non-provisionable devices, so it looks like I'm out of luck. Seems we are running exchange 2007, however.. don't know the protocol...

popveneer 2009-12-08 01:19

Re: Mail For Exchange ?
 
Quote:

Originally Posted by agogo (Post 412586)
allow non-provisionable may not solve all your issues.
We have the settings allowed and my N900 just doesn't like our exchange anymore after reflashing it.

Yes, this is true. Any update on this?

popveneer 2009-12-08 01:28

Re: Mail for Exchange (MfE). Blame me here, pls
 
Same settings different results:

A few details:
- Mailserver = Exchange 2007 SP1
- Allow non-provisioned devices is set to True
- Certificate is installed and visible through control panel on N900
- SSL is on (both on server and N900, using port 443)
- Using OWA server address
- Accessing a "sub-domain" i.e. mail.company.net is access point, my mailbox is mail.sister.com (set as Email in MfE settings), don't know if this is an issue, works for others via android exchange and imap

Getting "Error in communication with Exchange server" error halfway into sync. It is not the non-provisional issue, a few Droid users are synced using same settings (and Droid also needs non-provis access).

Any more thoughts?

HugoSon 2009-12-08 10:11

Re: Mail for Exchange (MfE). Blame me here, pls
 
Using Exchange 2007 - yes I can connect and sync. But - comeing from E90/E72 - MfE implementation on the N900 is bad...

- MfE syncs every single folder; not able to select witch; what a waste of bandwith (costs!), space and time!
- MfE does not display unread messages in all these folders
- MfE shows folders in a LIST :eek:; hello: we have folders to hide and group stuff - MfE just ignores the ussage of folders and offers us such a bad usability (compare this with the E72 - just a different world!)
- MfE does not offer to search the GAL; even my "old" E90 offers this
- sometimes MfE does not jump into the eMail shown in the notification window but into messages root; so I have to make 3 more clicks to finally see my new message (if itīs not in one of these listed folders where I can not find an unread message...)
- no option to display i.e. the "To:" line
- no desktop widget to display my messages (compare this with MfE for Symbian devices)
- Calendar integration is also behind the Symbian implementation. I.e. please let me accept meeting requests and add it to my calendar while sending a reponse to the meeting organizer again!


And so on - well; yes it works (for me at least) - but the usability is just horrible and misses a lot of features I was already used to from the "old" Symbian implementation. Now maemo is the new "flagship platform" - and the MfE implementation is just so far behind... I know - firmware "1.0" but still... just disapointing.

rjzak 2009-12-08 13:44

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by HugoSon (Post 416145)
Using Exchange 2007 - yes I can connect and sync. But - comeing from E90/E72 - MfE implementation on the N900 is bad...

- MfE syncs every single folder; not able to select witch; what a waste of bandwith (costs!), space and time!
- MfE does not display unread messages in all these folders
- MfE shows folders in a LIST :eek:; hello: we have folders to hide and group stuff - MfE just ignores the ussage of folders and offers us such a bad usability (compare this with the E72 - just a different world!)
- MfE does not offer to search the GAL; even my "old" E90 offers this
- sometimes MfE does not jump into the eMail shown in the notification window but into messages root; so I have to make 3 more clicks to finally see my new message (if itīs not in one of these listed folders where I can not find an unread message...)
- no option to display i.e. the "To:" line
- no desktop widget to display my messages (compare this with MfE for Symbian devices)
- Calendar integration is also behind the Symbian implementation. I.e. please let me accept meeting requests and add it to my calendar while sending a reponse to the meeting organizer again!


And so on - well; yes it works (for me at least) - but the usability is just horrible and misses a lot of features I was already used to from the "old" Symbian implementation. Now maemo is the new "flagship platform" - and the MfE implementation is just so far behind... I know - firmware "1.0" but still... just disapointing.

How did this half-assed implementation get past any quality controls? Do the Maemo folks have any quality control? This makes me rethink the N900, I'm glad I've been holding off on buying one.

Please Nokia, fix the freakin' MfE! Don't make it a 3rd class citizen on the Maemo platform!! And add support for provisioning while you're at it.

sjgadsby 2009-12-08 14:17

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by rjzak (Post 416503)
And add support for provisioning while you're at it.

And a pony.

Fargus 2009-12-08 14:23

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by HugoSon (Post 416145)
Using Exchange 2007 - yes I can connect and sync. But - comeing from E90/E72 - MfE implementation on the N900 is bad...

- MfE syncs every single folder; not able to select witch; what a waste of bandwith (costs!), space and time!
- MfE does not display unread messages in all these folders
- MfE shows folders in a LIST :eek:; hello: we have folders to hide and group stuff - MfE just ignores the ussage of folders and offers us such a bad usability (compare this with the E72 - just a different world!)
- MfE does not offer to search the GAL; even my "old" E90 offers this
- sometimes MfE does not jump into the eMail shown in the notification window but into messages root; so I have to make 3 more clicks to finally see my new message (if itīs not in one of these listed folders where I can not find an unread message...)
- no option to display i.e. the "To:" line
- no desktop widget to display my messages (compare this with MfE for Symbian devices)
- Calendar integration is also behind the Symbian implementation. I.e. please let me accept meeting requests and add it to my calendar while sending a reponse to the meeting organizer again!


And so on - well; yes it works (for me at least) - but the usability is just horrible and misses a lot of features I was already used to from the "old" Symbian implementation. Now maemo is the new "flagship platform" - and the MfE implementation is just so far behind... I know - firmware "1.0" but still... just disapointing.


I would suspect part of the shock is you are coming from an E Series device to an N series. E series is all about email, N series is about lifestyle.

Not a lot of help I know but might explain the rudiamentry support

agogo 2009-12-08 14:42

Re: Mail for Exchange (MfE). Blame me here, pls
 
if you are using exchange 2007 and non-provision allowed.
try changing the date format to finnish and try synching, if it fails try switchingto english uk.
some people managed to synch this way.
keep an eye on this bug report
https://bugs.maemo.org/show_bug.cgi?id=6467

please keep the discussion here

vitaly_repin 2009-12-08 14:57

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by HugoSon (Post 416145)
- MfE syncs every single folder; not able to select witch; what a waste of bandwith (costs!), space and time!

It was decided for simplicity as far as I remember. By UI designers. Do you need a graphical user interface to be able to configure which folder shall be displayed and which not? Will "hacker" approach (an ability to set the list of folders which shall not be synced via gconftool-2 command-line tool) satisfy you?

Quote:

- MfE does not display unread messages in all these folders
Could you explain it in a little bit more detail? Can't get you here.

Quote:

- MfE shows folders in a LIST :eek:; hello: we have folders to hide and group stuff - MfE just ignores the ussage of folders and offers us such a bad usability (compare this with the E72 - just a different world!)
Blame mail client, pls. MfE uses system-wide mail client (modest) and it is implemented in this a way.

Quote:

- MfE does not offer to search the GAL; even my "old" E90 offers this
Yep. Missed feature.

Quote:

- sometimes MfE does not jump into the eMail shown in the notification window but into messages root; so I have to make 3 more clicks to finally see my new message (if itīs not in one of these listed folders where I can not find an unread message...)
Yep. The ideas of UI guys was - if you have more than 1 notification, than it is impossible to detect what email shall be opened. Instead, folder view is shown and you can select whatever you wish.

Could you file a bug against this behavior? I will try to push it forward but without external support it is not so easy as this behavior is considered to be "obvious" by many people.

Quote:

- no option to display i.e. the "To:" line
- no desktop widget to display my messages (compare this with MfE for Symbian devices)
Mail client features. Not MfE-specific.

Quote:

- Calendar integration is also behind the Symbian implementation. I.e. please let me accept meeting requests and add it to my calendar while sending a reponse to the meeting organizer again!
Accept/decline/tentative functionality is not implemented.

Quote:

And so on - well; yes it works (for me at least) - but the usability is just horrible and misses a lot of features I was already used to from the "old" Symbian implementation. Now maemo is the new "flagship platform" - and the MfE implementation is just so far behind... I know - firmware "1.0" but still... just disapointing.
The point is taken. Thank you for the feedback.

vitaly_repin 2009-12-08 15:00

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by rjzak (Post 416503)
How did this half-assed implementation get past any quality controls?

Quality control is not about missed features. Quality control is about the amount of bugs in the planned and implemented features.

Yes, Nokia has it.

vitaly_repin 2009-12-08 15:03

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by keesj (Post 411357)
Coming from the Linux world I find it hard to see a progress bar stopped at 1/3 of the progress and a message saying "error" without some explanation.

If you came from linux world, the following instructions can help you:

1) install syslog and reboot
2) open xterm
[optional steps begin]
2A. sudo gainroot
2B. cat /dev/null > /var/log/syslog
[optional steps end]
3) Issue the following commands:
gconftool-2 -s --type=int /apps/activesync/AsDaemon/Syslog/MinLogLevel 0
gconftool-2 -s --type=int /apps/activesync/modest/Syslog/MinLogLevel 0
gconftool-2 -s --type=int /apps/activesync/AsProvider/Syslog/MinLogLevel 0
gconftool-2 -s --type=int /apps/activesync/AsBackup/Syslog/MinLogLevel 0
gconftool-2 -s --type=int /apps/activesync/asapplet/Syslog/MinLogLevel 0
gconftool-2 -s --type=int /apps/activesync/AsStatusApplet/Syslog/MinLogLevel 0
3) check /var/log/syslog

vitaly_repin 2009-12-08 15:05

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by nux (Post 411186)
In my old E71 I used to have them, why so big setback in functionality?

E means "Enterprise" :)

agogo 2009-12-08 15:09

Re: Mail For Exchange ?
 
try changing your device date format
keep an eye on this bug report.
https://bugs.maemo.org/show_bug.cgi?id=6467
please keep the discussion here.

vitaly_repin 2009-12-08 15:22

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by IlkkaP (Post 409480)
Has MfE got some separate certificate store?

Better to say that browser has separate certificate store. Mfe uses system-wide.

You need to save the certificate to the device, open it in the file manager and press "Install" button. [It will not be displayed if the certificate has no "CA" field. There is no way to install such certificates in the device due to the security requirements.] After this, certificate shall be visible from the "Certificates" application in the control panel.

vitaly_repin 2009-12-08 15:23

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by IlkkaP (Post 409448)
How is the certificate installed in N900?


Check this, pls: http://talk.maemo.org/showpost.php?p...&postcount=230

vitaly_repin 2009-12-08 15:24

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by sixracer (Post 410411)
How do I install the cert?

Check this, pls: http://talk.maemo.org/showpost.php?p...&postcount=230

vitaly_repin 2009-12-08 15:26

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by hangster (Post 410501)
my first experience with mfe today: i set it up just to sync the calendar from my google account and it worked fine.

You are lucky. Check the very first message in this thread, pls.

vitaly_repin 2009-12-08 15:29

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by kaz911 (Post 413916)
3. MfE takes EVERY SINGLE folder and tries to sync them all. That is a pain in the B*tt since I have about 9GB of mail in my folders. Had to limit settings to last 4 weeks just to get my data in there.Other MfE only syncs inbox. Other products you can select which folders to sync.
her N900 stuff on http://kaz911.blogspot.com


It was decided for simplicity as far as I remember. By UI designers. Do you need a graphical user interface to be able to configure which folder shall be displayed and which not? Will "hacker" approach (an ability to set the list of folders which shall not be synced via gconftool-2 command-line tool) satisfy you?

vitaly_repin 2009-12-08 15:31

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by LozBlake (Post 414197)
I'm wondering however is there a way to select only certain folders to be sync'd?


Could you answer this post, pls: http://talk.maemo.org/showpost.php?p...&postcount=234

Thank you in advance. Collecting the feedback.

rjzak 2009-12-08 15:41

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by vitaly_repin (Post 416653)
E means "Enterprise" :)

So then the T-Mobile myTouch3G (HTC Magic) is an Enterprise phone because it supports Exchange fully? Not so.

Its a bad idea to try to force people into choosing precisely E vs N.

Reggie 2009-12-08 15:46

Re: Mail for Exchange (MfE). Blame me here, pls
 
Let me just add my experience with Google. It looks like the intermittent problem happens when you have multiple devices connecting to Gmail. Google seems to limit the number of devices/IP addresses connecting to the same account, at the same time.

Anyway, I have successfully synced my contacts (I don't care that much for email and calendar btw) to the N900 via MFE. If you encounter a timeout while syncing your Gmail account via MFE, quit and on the N900 browser, go to any of the following (I created them so I can easily go to them):

http://tr.im/gunlock
http://bit.ly/gunlock

I created the 'gunlock' tag/url (which stands for Google Unlock) on most URL shortening sites so try using others if you don't like tr.im or bit.ly.

Btw, this works on any device when you experience the problem connecting to your Gmail (e.g. iPhone, Palm Pre).

Hope this helps.

HugoSon 2009-12-08 15:53

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by vitaly_repin (Post 416642)
It was decided for simplicity as far as I remember. By UI designers. Do you need a graphical user interface to be able to configure which folder shall be displayed and which not? Will "hacker" approach (an ability to set the list of folders which shall not be synced via gconftool-2 command-line tool) satisfy you?

Would it satisfy me? No - certainly not. But still better as this. Why to hell are user interface designers allowed to decide about usability at Nokia?

Quote:

Originally Posted by vitaly_repin (Post 416642)
Could you explain it in a little bit more detail? Can't get you here.

Maybe mail-client again; but some counter of unread mails next to each folder would help.

Quote:

Originally Posted by vitaly_repin (Post 416642)
Blame mail client, pls. MfE uses system-wide mail client (modest) and it is implemented in this a way..

If MfE uses the mail client - why are you guys not blameing them ;)

Quote:

Originally Posted by vitaly_repin (Post 416642)
...
Yep. Missed feature.

I hope you mean - not yet implemented.

Quote:

Originally Posted by vitaly_repin (Post 416642)
...
Yep. The ideas of UI guys was - if you have more than 1 notification, than it is impossible to detect what email shall be opened. Instead, folder view is shown and you can select whatever you wish.

Whatever I wish? Well - haveing a bunch of sub-folders I have to click around like crazy. Funny your "user-interface" guys - probably the should get some extra "usability!!" guys next to them.

Quote:

Originally Posted by vitaly_repin (Post 416642)
Accept/decline/tentative functionality is not implemented.

I hope you mean - not yet implemented.

Thanx Vitaly for taking all this.

HugoSon 2009-12-08 15:59

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by vitaly_repin (Post 416653)
E means "Enterprise" :)

So what? "Push Email, calendar and contacts with Mail for Exchange." - this is what the N900 stands for. And it works - the question is how!


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