Re: Mobile Phones Direct N900 Customers
 

I would tend to agree. *could* be software but unlikely. Whenever i've seen this with PCs its been a hardware issue 99% of the time.
I'm just really hoping i dont get the problem. too much going on at the moment to be having to deal with attempting to get MPD to exchange a faulty unit. Since them just delivering them in the first place is proving a real challenge, i can only imagine how hard it might be to get a replacement!

Ninjaboxergirl, i reckon it might be an idea to hassle MPD ASAP about this one. dont want them giving you some kind of ******** excuses about why they wont give you a new one after all!
Wish you the best of luck with getting this sorted! Gotta be really gutting being sent one with the reboots :(

Re: Mobile Phones Direct N900 Customers
 

Got home tonight to a postoffice slip! Woohoo will pick it up tomorrow before work. Sucks though to hear people are having issues. Hope that MPD handle the returns / exchanges well in case I'm in the same boat!

Re: Mobile Phones Direct N900 Customers
 

if you are on windows , you can just download the Nokia Software updater (NSU), if not here is the wiki page

http://wiki.maemo.org/Updating_the_firmware

Re: Mobile Phones Direct N900 Customers
 

If mine is going to pose more rebooting problems and no software tricks will work, then I'll return it to MPD definitely and get a replacement. I wasn't waiting that long to finally get a device that is simply unusable. :( I was worried about mic, but not that...

Re: Mobile Phones Direct N900 Customers
 

Slighty off topic (sorry!) but thought I would share with you two mobile phone purchasing situations, in essence to show how MPD buying experience matched my partners..
To cut a long story short, my partner is being bought an iPhone3GS (by me...lol.. for xmas) and I have opted for the N900.
Presently, I have 2 contracts at the moment - one with o2 (upgrading to iPhone 3GS - already have iPhone) and a T-Mobile. From the moment I read about the N900 I wanted one. Unfortunately as it was a brand new device at the time of ordering only option was MPD/Vodafone route (on contract anyway).. so I opted for this. (cancelling my T-Mobile contract)
Its rather crazy in our house as I am so looking forward to my N900 and better half is looking forward to his iPhone3GS. What a combination.....lol.....
But here is the difference in "the buying experience" - he logs onto O2, orders, within a day gets confirmation of order and despatch with a tracking number. He gets his phone tomorrow ..
Me? .. ordered my lovely new N900 last month and had nothing but wait, broken promises and a terrible customer service experience!! duh!! As my partner is a "iPhone fan".. as you can imagine, my life has been hell -
"...told you to get an iPhone.." etc..na na na na naaa lol

Mind you the N900 is brand spanking new and its not exactly readily available "off the shelf" (well when I ordered it wasn't).. but had to share this little shopping experience comparison... :).....sorry if its bored you!

Here's hoping my N900 comes tomorrow..............

Re: Mobile Phones Direct N900 Customers
 

who do i ring, Nokia Manchester or MPD?

Re: Mobile Phones Direct N900 Customers
 

Dead or stuck pixels can be difficult to sort out with a supplier. Some companies have minimum number of pixels and their locations on the screen. If there is just one pixel then that may be seen as witin tolerances. Does anyone know what Nokia's pixel policy is?

Dead pixels are black and permanent. Coloured pixels are stuck and can be jump started with programs which flicker the pixel rapidly. Massaging can help some LCD screens but sound dangerous to me. Google around, dead pixels are major headaches...

Re: Mobile Phones Direct N900 Customers
 

Just tell your OH that the iphone...
* cant truely multitask (pauses all inactive apps) whereas n900 multitasks like a pc!

* has a crap camera.

* has a rubbish OS

* has no physical keyboard

* cant be used with a stylus (capacitive screen ha!)

* has an internal battery so if battery is knackerd means ALOT of hassle

* has a lower resolution screen

* is not as good as the N900 haha :)

Hmmm this list could get looong!

Re: Mobile Phones Direct N900 Customers
 

Dunno, i'd be inclined to phone both really.

Re: Mobile Phones Direct N900 Customers
 

hi guys, i just came back from work and i got a glad news from MPD. the email saysthat "
Thank you for your order for the Nokia N900.

When we originally processed your order with T-Mobile your credit check was pre-accepted, however having now tried to re-process your connection and ship your N900, T-Mobile have advised us that the credit check is no longer valid due to additional status information being obtained. Their decision is out of our control and we have no visibility of the information they mention. We have escalated this to our T-Mobile account manager. In the event that we can over-turn this credit accept decision, we will contact you accordingly. Alternatively if you would like us to re-check your order with Vodafone, please reply to this email quoting your original order reference.

Please accept our sincere apologies for and be assured that we are doing what we can."
i waited for 2 months and at last igot this glad news.:):(
suggestions...coments please..:confused::confused:

Re: Mobile Phones Direct N900 Customers
 

Ummmm this seems odd to me. i think others that have had their credit check expire had MPD phone them just to reconfirm card details and do a new credit check or something. tho i might be wrong :/

Re: Mobile Phones Direct N900 Customers
 

The only thing iPhone has over the N900 is in the sleeker size department. I'm positive the N900 successor will be a I phone killer. Sure Apple are hard at work on the new nPhone i mean iPhone. LOL :)

Re: Mobile Phones Direct N900 Customers
 

I ordered on 6th October, same tariff as you, had nothing but 'pending stock' and received this e-mail today too.

I have now paid £50 deposit and will be picking one up from Manchester on Friday. If it happens to be a credit check problem (cant see why it should be) my husband will get it for me instead. Bast**d MPD:mad:

Re: Mobile Phones Direct N900 Customers
 

thnks notthe messiah,
2 times they taken £2 for credit check and returned

Re: Mobile Phones Direct N900 Customers
 

They really are ****ing useless arent they!!
All i can say is mine better bloody work perfectly when it finally arrives or MPD might find themself with a nice turd in a box being delivered to them!

Re: Mobile Phones Direct N900 Customers
 

I had the £2 taken and credited back too twice

Re: Mobile Phones Direct N900 Customers
 

I am really disgusted in the way they treat customers. I have never had such bad customer service. Ever.:rolleyes:

Re: Mobile Phones Direct N900 Customers
 

hi every one posting this from my n900 came home 7pm open it and put on charge just fully charge 10min ago and state on forum lol but i have one question for every one w how got it there phone there is no manual in my box i just got get start guide for how to put sim and batter n thats it the question is anyone rcv manual with the phone?thanx

Re: Mobile Phones Direct N900 Customers
 

thanks liamsbab

Re: Mobile Phones Direct N900 Customers
 

any other way to get my n900(not from f****** mpd)

Re: Mobile Phones Direct N900 Customers
 

Have a google around or call a flagship store. i hear they actually have walk out stock now :eek: Maybe regent street in london, but not 100% sure on that tho. Shocking since that total defeats the whole purpose of preordering!!!!

Re: Mobile Phones Direct N900 Customers
 

thanks messiah.. what about nokia online for 499. do u think it will get in two days(express delivery)

Re: Mobile Phones Direct N900 Customers
 

Your guess is as good as mine on that one really but as far as i can remember (tho dont hold me to this!) they managed to ship them before anyone else did so your chances might be relatively good but 2 days might be a bit hopeful.

Re: Mobile Phones Direct N900 Customers
 

If you tried to order the hd2 from o2 you would be in exactly the same situation as ordering the n900 from mdp so dont think o2 are that great, actully they were worse as they never had enough stock and still dont.

Re: Mobile Phones Direct N900 Customers
 

09Dec09 DEB MOBILE PHONES DIRE
CD 1234 68.98

:-/

Re: Mobile Phones Direct N900 Customers
 

Well im still waiting for mine too same as everyone else cant wait to get my hands on it (Info in my sig)
Since i been following this thread looks like i should get it 2moro well hopefully. Im just hoping mine is working fine cant handle going through trouble of sending it back.
Fingers corssed

Re: Mobile Phones Direct N900 Customers
 

You can find good template letters for complaining to Mobile Phones Direct here : http://www.consumerdirect.gov.uk/aft...plate-letters/

Re: Mobile Phones Direct N900 Customers
 

To be honest, I don't think MPD have been that bad. The only real complaint I would have is the 'exclusivity' and they ended up being the only place apart from Nokia where you could get an N900. For all we know the delay may have been Nokia's fault.

MPD have communicated better than many places where I have pre-ordered. If you want to see a bad company, go pre-order something from xpansys. Remember the MSI Winds date just ticking down until the day, then another 4-14 days were added on. This happend numerous times without communication.

With regards to the phones/online help. I just think they were overwhelmed and they should learn from this.

That's the difference between a pre-order and an order for a device that has been out for some time now! In a few months time you would have had the same experience with the N900.

Re: Mobile Phones Direct N900 Customers
 

morning. *fingers crossed*

Re: Mobile Phones Direct N900 Customers
 

It's arrived... It's arived. It has actually made it, they did send it, I can't believe it. Now the question is do i put the voda sim straight in or try it with my current tmob one. Oh and how do i change my siggy on here to give the correct info and such, my mind has gone completed blank :confused:

Re: Mobile Phones Direct N900 Customers
 

congrats!!! ----> Control panel on the left, then "edit signature"

Re: Mobile Phones Direct N900 Customers
 

use the old sim to test. so you don,t start your new contract until you are ready :)
and yay!!! congrats.


morning everyone! good luck to you all waiting!!

Re: Mobile Phones Direct N900 Customers
 

Morning everyone!
So we have the first arrival of the day already!
Hope mines on its way today, its getting very close to that 5 working days business they were claiming.

Re: Mobile Phones Direct N900 Customers
 

Hope you guys are going to get yours today. Had mine a whole day now and it's the best mobile device I have had.

Re: Mobile Phones Direct N900 Customers
 

Morning and good luck to everyone still waiting.

Hope you have better luck than me.

Reboots, wont charge on USB or the adaptor. Web connection is stuck on contract MMS.

Re: Mobile Phones Direct N900 Customers
 

Great going - enjoy!! :)

Re: Mobile Phones Direct N900 Customers
 

Have you been in contact with MPD about all this yet?

Re: Mobile Phones Direct N900 Customers
 

Same. Really do hope it comes today.

Day off tomorrow, play play play :D

Re: Mobile Phones Direct N900 Customers
 

entwisi would like to announce the arrival of George the N900, weighing in at 0lb 6 oz. Father and phone doing well.......

:D

Ordered 17/11, ready for dispatch last friday, delivered 20 mins ago!

Re: Mobile Phones Direct N900 Customers
 

congratulations, when's the christening? :)