Re: Nokia should compensate its customers on N900
 

How many companies "compensate" purchasers the way the OP is asking? Seriously. You're saying anyone who doesn't give you some money back if you're partially dissatisfied doesn't care about customers? That's pretty much all of them.

Re: Nokia should compensate its customers on N900
 

My Durango eats way tooooo much gas. I want compensation

Re: Nokia should compensate its customers on N900
 

Why not another one of these topics? Don't like it.. don't read it, certainly don't post in it to keep it being fresh. heh Why do people sometimes do ironic things, I ask you?

Well, this might speak to two things:
1) Nokia has managed to nab a good number of people who thought they were getting a phone that was competing for features with the Android and iPhone. I wonder why? (**cough**ovistore**cough**Ovimaps**coughcough**) I certainly didn't see this phenomenon when they pretty much created a relatively new segment of product in pocket-sized INTERNET TABLETS that they could have owned and grown. Now the N900 seems like another ME-TOO to the iPhone.
2) Rather than working with the community and working with customers as a matter of product support, Nokia is happy enough to give people reasons to feel like saying things like "you didn't research your purchase" or point them elsewhere to another brand. I think it's APPALLING that Nokia wouldn't at LEAST try to support and communicate with customers to find out what expectations are and try to satisfy them--I mean hardware, software in addition to being a producer and a trusted brand. They haven't been very good at making their brand trustworthy lately.

Agreed. I was being sarcastic toward the people that keep repeating that damned "you didn't research your purchase enough", whether or not they're right. Nokia should INTEND to keep customers--even the ones that wandered into their store and errantly bought their product. They should come through as pleasantly surprised, not pointed at, laughed at and told they bought the wrong thing, all while Nokia continues to sell these through stores and advertises it as a supposedly incredible mobile phone.

Re: Nokia should compensate its customers on N900
 

I did not have to do anything but install the ussd-widget....

Works 100% for me - from the widget and from the phone interface

*111# gives me all the USSD functions from Vodacom (South Africa) - works 100% - everytime

But as I said, got the phone, updated to 1.2 (over Wifi) - restarted and it is just working for me (no library dissasembly - or nothing)...

Just installed the ussd-widget from extras (app manager) :)

Re: Nokia should compensate its customers on N900
 

Say and moan all we like, we will still end up buying the next major Nokia release because despite the annoying quirks, we all know that they make the best hardware with tough build quality, are more technically sophisticated and feature the best power management. I was at the O2 in London today, I tried the Dell streak and HTC Desire, stunning UI and responsiveness but tinny speaker and weak camera had me clutching to my n900 brick. Get me an android with simillar hardware to n900 and I switch until then.....

Re: Nokia should compensate its customers on N900
 

Tell me more about the Streak because I want it

Re: Nokia should compensate its customers on N900
 

Actually, most RETAILERS provide that sort of warranty on devices. In the case of cell phones, I think there's an FCC regulation that says you have 30 days to return your phone. I'll have to dig it up--but there ARE some guarantees/warrantees... but in ALL cases, you return the product. I'm not clear on his context, but if he meant that he should get some kind of discount off the device due to a poor experience, yeah--NOBODY does that. Caveat emptor, in that case.

Uh oh... WE HAVE A STREAKER, everybody!!

Re: Nokia should compensate its customers on N900
 

I have a major love hate relationship with the N900.

I love the maemo interface. I love the 32gb plus sd card slot. Also can't do without Conboy.

But I hate that mine just doesn't work. I miss half of my phone calls cause I get blank screen when it rings or it doesn't even ring at all. Can't browse the web cause the device constantly freezes and unfreezes and so treats finger scrolling as link selection. And now it has had to go back to Nokia because of the usb port issue. Also hate the media player.

Re: Nokia should compensate its customers on N900
 

I see! I'm stuck getting the Nexus One because the Desire doesn't work out here in the US (California) on T-Mobile, at least that's what one t-mobile rep said to me. Thanks for the thought!

Re: Nokia should compensate its customers on N900
 

I bought a Ford Ranger Pickup (2-wheel drive) when I was moving house. It was great for putting stuff in and taking to the dump, it had a small cab in the back for two passengers, but not good for long journeys. Great for moving the plants to the new house, and getting stuff from DIY stores and garden centres. All the things I wanted when I bought it. Then I realised that because there was no 4WD, I couldn't navigate wet fields very well. I found the small seats at the back of the cab meant I could only carry two people on long journeys. And, if it wasn't full of c**p, it bounced around a bit. And it was no good for sleeping in when I went camping. The final straw was when I discovered a 12 foot kayak wouldn't fit in the back. So, a year after I bought it I took it to the dealer I bought it from, and said I wasn't happy because I found it didn't do things I wanted it to - and a friend down the road has a VW bus with rock&roll bed that has a roof-rack for kayaks. He pointed out I never explained I wanted these things when I bought, that I wanted it to help move house and transport cr**p to the dump, etc. I said, yeah, but there's this other stuff my friend's VW bus can do and I want to do them as well. I want my money back. He said I could keep the Ranger, or he'd be happy to offer me a second-hand trade in on the Ranger in part-ex on a VW bus, or he could tell me to get lost - the choice was mine.

So far, I've not found anything my n900 doesn't do that I wanted it to - OK, iPlayer would be nice, as would better maps and a GPS that doesn't locate me 500 yards down the road from own my house. But for me, making/receiving Skype calls, browsing, sending e-mails, having a calendar, and being able to send SMS and make calls, WiFi and mobile broadband, TV & PC connectivity, and so on, in a single device with plenty of memory - seems good to me. I'm sure I'll figure out other stuff I'd like to do on it - like use as a SatNav - but I have searched for another device like it, and there's nothing.

Is all this complaining coming from genuine users, or is it some kind of tactic by competitors to undermine Nokia's credibility?

M.