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-   -   N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures (https://talk.maemo.org/showthread.php?t=35075)

jerra 2009-12-05 08:46

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
I bought mine yesterday from Gigantti in Finland. Because of malfunctioning microphone I returned it today and got a refund. They didn't have any N900s in stock nor did they now when to expect new ones.

It really surprises me that Nokia ships a phone like this with a defective microphone/software or whatever it is that caused it.

KG_ 2009-12-05 09:00

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
Bought my phone yesterday also. Sh*t out of luck. no microphone. I'll return it first thing monday.:mad:

petibub 2009-12-05 09:20

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
My mic broke yesterday. After an extensive web search, I decided to reflash the phone. Mic is working again :-) So my problem was not hardware related - There are obviously different reasons for the mic problem around the world (my was bought in Austria).

Duffer 2009-12-05 09:40

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
So is there a difference between flashing using nsu and the flasher util? what did you use petibub? tia

jerra 2009-12-05 09:40

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
I tried flashing using Nokia software updater but it did not work. Did you use NSU too?

edit:
Tried the flashing tool too (flasher-3.5), but it didn't make any difference.

DannStarr 2009-12-05 14:35

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
heres something that may interest anyone looking into this;

my phone arrived and mic was working, first thing i checked!

two days later (this morning) i had it plugged in to charge, i then made a call. very quickly it became clear that the person i called couldnt hear me. i feared my mic had broken!
i opened up the video to see if it could still capture sound.... result = no sound. i removed the charger, but still no sound. i did a simple reboot, and thankfully my mic was working again.

to test i again plugged in to the mains and made a call..... result = mic not working! again fixed with a reboot

christexaport 2009-12-05 16:35

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Now that you mention it, I didn't realize my device's mic had stopped working until I received a call, and I too was plugged into a charger at the time. Maybe that is the link to the issue. A reflash got everything back working, so maybe it was a problem with the audio drivers or something. I was using testing apps, so...

ahmadka 2009-12-05 17:41

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
OK guys ... My phone should be arriving soon hopefully, so I guess you already know the question I'm gonna ask now :)


When should I charge the phone for the first time ? and how (through wall or PC USB connection) ?

Should I first turn on the phone as it is and then test if the mic is working, and then charge it fully later on ? or do I first let it charge, and then turn it on and test the mic ?

Please help me out here guys ...

teletappi 2009-12-05 20:21

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
okay...just bought n900....mic doesnt work,and theres a problem with bluetooth headset,keeps going off,does work with headsets caller hears my voice but nothing without headsets....:( everything else works well)nice going nokia (not connecting people):mad:im going for a x6 (bought it from sonera store central finland)nothing wrong with battery life or else just the fukin mic:mad:

mikkov 2009-12-05 22:01

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Everybody who has installed FM Radio (version 2009.11.15) from extras-testing, note that there is a bug which mutes microphone input after using FM Radio until device is rebooted.

https://bugs.maemo.org/show_bug.cgi?id=6407

Laughing Man 2009-12-05 22:29

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
For everyone who had a working mic after a reboot or reflash can you confirm that a reboot always fixes it?

I'm thinking it might be like my laptop when I suspend it. In which I need to either use a Linux command to force alsa to restart/reload or reboot. Microphone might be turned off in low power mode and it's having trouble being woken up.

christexaport 2009-12-05 23:52

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
It was the FM radio app. Mine actually wouldn't even show the top menu bar on the FM radio app, and a reinstall didn't help. I was going to reflash anyway, but noticed during a call I had no mic. Flashing has me back to normal. I'll just wait for FM radio to mature, and for Nokia to figure out a way to make it work without activating bluetooth.

Duffer 2009-12-06 00:03

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
ok if i accept fm radio as being a problem. how can i return to before this state?.reflash nsu does not appear to be 'early' enough?

christexaport 2009-12-06 01:31

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Just reinstall the current firmware, duffer. It will recreate whatever is broken.

Duffer 2009-12-06 09:26

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Just flashed the f/w and the EMMC this has not fixed microphone, I'm sending back my N900 tomorrow, thanks for the help.

DannStarr 2009-12-06 13:19

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Quote:

Originally Posted by Laughing Man (Post 412158)
For everyone who had a working mic after a reboot or reflash can you confirm that a reboot always fixes it?

I'm thinking it might be like my laptop when I suspend it. In which I need to either use a Linux command to force alsa to restart/reload or reboot. Microphone might be turned off in low power mode and it's having trouble being woken up.

for the times ive had it a simple reboot is all i have needed which has worked first time every time

MrWh1t3 2009-12-06 14:03

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Good old Nokia shooting themselves in the foot again. Rock on! Drop that stock price. QA at its finest.

My N900 should be here in a few days. I'll make sure to post my results. I got the US version.

Cheers!

joppu 2009-12-06 14:21

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
My unit worked fine for 2 hours, after that when I locked the screen and tried to open the phone again the screen simply died, The OS was still running fine, visible on bluetooth, response on the screen and Nokia Tune while booting. The screen was pitch black with some kind of weird horizontal stripes on it and backlight still on.

I call this the "striped screen of dead"

http://imgkk.com/i/1slGAS.png
http://imgkk.com/i/AigvsN.png

Tried to flash - no avail. It's now in Nokia repair so I hope they get it fixed soon.

nirave 2009-12-06 17:50

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Article updated again.

To remove the FM Radio app, firstly try uninstalling & if that doesn't work then reflash the device.

http://www.mobile-users.net/2009/12/...r-mic-problem/

petibub 2009-12-06 18:14

Re: N900 Microphone / Mic Not Working (no audio, failed, broken, dead)
 
Quote:

Originally Posted by Duffer (Post 411274)
So is there a difference between flashing using nsu and the flasher util? what did you use petibub? tia

I used the Nokia Software Updater. I did not use the Flasher. It looks like I just had luck...

petibub 2009-12-06 18:21

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
I also had the radio app installed and then noticed that the mic was broken. But I also installed other apps, thus, I can not tell which caused the problem...

jerra 2009-12-07 20:02

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Anyone heard anything official regarding the microphone problems?

Stskeeps 2009-12-07 20:04

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Nothing official, but:

https://bugs.maemo.org/show_bug.cgi?id=6407 (microphone doesn't work during a call and after closing fm radio)

And if a reflashing doesn't help your device (or removal of FM radio + reboot), it's probably a HW error.

scurry 2009-12-08 22:09

N900 Call issues
 
I have a new n900 and if I have been using the phone all day and try to make a call the mic appears to not work.

I can hear the other person fine. A reboot appear to sort the issue. Anyone else have this problem?

Juice 2009-12-09 13:30

Re: N900 Call issues
 
Happened once. Tho it has happened sometimes with every phone I have owned so...

mattmull 2009-12-09 13:33

Re: N900 Call issues
 
http://talk.maemo.org/showthread.php...light=n900+mic

sjgadsby 2009-12-09 13:53

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Threads merged.

ahmadka 2009-12-09 20:21

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Got my phone yesterday .. mic works for me :)

You can't imagine the feeling i experienced when i spoke, and waited to see if the other guy heard me or not ..

zac 2009-12-10 19:50

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Never mind, Dell won't even process a re-order and are only offering me a return due to no availability of the product.

Has anyone who ordered a defective phone from Dell had any luck getting help directly from Nokia (I'll be trying them next)?

Thanks.

-----------------------------------------------------------------------

I got my phone two days ago from Dell. The mic doesn't work and Dell is telling me 3-5 weeks before I will get a replacement. Lovely...

m3topaz 2009-12-11 05:26

Re: N900 no mic audio
 
Quote:

Originally Posted by Venomrush (Post 391532)
if mine is defective tomorrow
i'm just going to return it and get full refund

so here's our journey so far with the N900

pre-order -> wait -> more wait -> order cancelled by nokia -> re-order -> wait -> more wait -> order decline by bank -> re-order -> wait -> phone in hand but can't make calls

great, if mine is defective as well, i'm going to ditch Nokia
i had the N97, that was a big disappointment, really look toward for the n900 and now this

Exactly my experience!
I'm now at the stage of having an RMA number but no mail which has the full details to return the brick...

miniscalope 2009-12-12 14:46

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
No microphone...
And a reboot do not solve it , i didn't set up the radio app...

sigh....

zvogt 2009-12-15 00:12

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
I'm in the same boat. Got my N900 delivered on Dec 10th, got it activated on the 11th. The mic doesn't work, and hasn't worked since moment one. I never installed the FM radio app.

maxximuscool 2009-12-15 00:19

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Try reflashing it. Heard that it may solve the problem with the mic. But I really hope mine is not one of those N900 that had Mic, dead pixel problem.

zvogt 2009-12-15 02:56

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
I reflashed the eMMC and the firmware. Still no help with the internal mic problem.

Freigeist 2009-12-15 10:44

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Well, I have one dead pixel on the lower left side. Got a replacement device but I haven't received it yet. The rest was fine. Battery was great. I had no reboots and no mic problems.

maxximuscool 2009-12-15 10:47

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Quote:

Originally Posted by zvogt (Post 428258)
I reflashed the eMMC and the firmware. Still no help with the internal mic problem.

send it back to Nokia :( for warranty

maemoexperts 2009-12-15 23:42

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Quick update. Sent my faulty N900 back to Nokia on 04/12 (mic was not working) and they have sent me out a replacement out today (15/12) and hopefully I will receive it in the morning. More hopefully it will be working.

Just for arbitrary information there's approx 577,000 of a difference between the previous and the new IMEI's.

ninjaboxergirl 2009-12-16 00:04

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Quote:

Originally Posted by maemoexperts (Post 429754)
Quick update. Sent my faulty N900 back to Nokia on 04/12 (mic was not working) and they have sent me out a replacement out today (15/12) and hopefully I will receive it in the morning. More hopefully it will be working.

Just for arbitrary information there's approx 577,000 of a difference between the previous and the new IMEI's.

4th? Blimey- I was hoping they'd be quicker than that. Sent mine back this morning. I was hoping to get it back for Chriastmas.:(

maemoexperts 2009-12-16 00:23

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Quote:

Originally Posted by ninjaboxergirl (Post 429773)
4th? Blimey- I was hoping they'd be quicker than that. Sent mine back this morning. I was hoping to get it back for Chriastmas.:(

Saying that the 4th was on a Friday, so that shaves a few days off. So you could possibly get it before Christmas, but then again ......

zvogt 2009-12-16 02:50

Re: N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
As you know, I too have an N900 with a non-functioning microphone. Reflashing the firmware did nothing to resolve the problem. I talked to Nokia today, and they refuse to repair or replace it; they say I have to go back to the retailer. Amazon won't replace it either. They will refund my money, but they will not ship a new device. The price has gone up significantly since I placed my pre-order, so no matter what, I'm going to incur additional out-of-pocket costs to get this factory defect corrected, which is total BS if you ask me.


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