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-   -   shop.nokia.co.uk cancelled my order - UK (https://talk.maemo.org/showthread.php?t=34959)

mardibloke 2009-11-23 19:41

shop.nokia.co.uk cancelled my order - UK
 
Just seeing how many people had their shop.nokia.co.uk pre-order canceled suggesting their was a problem with their credit card, but they see no reason why their would have been a credit card issue.

Just increment the total, I will start the ball rolling

+1

Venomrush 2009-11-23 19:48

Re: shop.nokia.co.uk cancelled my order - UK
 
Also please state if you had multiple discount codes on your order.

We're trying to pin point the exact issue, whether or not Nokia is deliberately failing the order with multiple discount codes.

No issues for:
15% + Quidco
HSBC Credit Card
Card debited

cgarvie 2009-11-23 20:08

Re: shop.nokia.co.uk cancelled my order - UK
 
Yeah me to, 3 codes. TESCO credit card +1 =2
unless some one beats my post

hoggerz 2009-11-23 20:09

Re: shop.nokia.co.uk cancelled my order - UK
 
Email confirmation received
3 x 15% discount codes,
10% Topcashback,
Barclays Connect debit
Money taken from account
No probs

Hoggerz

eikido 2009-11-23 20:09

Re: shop.nokia.co.uk cancelled my order - UK
 
Quote:

Originally Posted by Venomrush (Post 387477)
Also please state if you had multiple discount codes on your order.

We're trying to pin point the exact issue, whether or not Nokia is deliberately failing the order with multiple discount codes.

No problem with:
15% + Quidco
HSBC Credit Card

How about if people could also write if they managed to get their cards charged with multiple discounts?

Raptor

Andre Klapper 2009-11-23 20:11

Re: shop.nokia.co.uk cancelled my order - UK
 
Sigh. Why oh why do people start a new thread?
http://talk.maemo.org/showthread.php?t=34792 not enough?

Jimus 2009-11-23 20:21

Re: shop.nokia.co.uk cancelled my order - UK
 
Cancelled
no discounts

Natwest Credit Card

SpeedEvil 2009-11-23 20:21

Re: shop.nokia.co.uk cancelled my order - UK
 
Quote:

Originally Posted by Venomrush (Post 387477)
Also please state if you had multiple discount codes on your order.

We're trying to pin point the exact issue, whether or not Nokia is deliberately failing the order with multiple discount codes.

No problem with:
15% + Quidco
HSBC Credit Card

Have had an 'processing your order email' - and card has been charged 321.80 - for the n900 and mobile.
Through topcashback - so all being well - 52.40 more will be refunded to my bank account in a few weeks, for a total of 269.40, for the n900 and a battery.

I used three discount codes, and ordered on the 20th of Oct, with a debit card.

Venomrush 2009-11-23 20:22

Re: shop.nokia.co.uk cancelled my order - UK
 
Quote:

Originally Posted by Andre Klapper (Post 387502)
Sigh. Why oh why do people start a new thread?
http://talk.maemo.org/showthread.php?t=34792 not enough?

As title said, NOSUK orders only.
The other one is mix with Nokia Retail, Amazon, MPD and all sorts.
Difficult to figure out the exact cause why NOSUK is rejecting the orders.

RevdKathy 2009-11-23 20:27

Re: shop.nokia.co.uk cancelled my order - UK
 
Quote:

Originally Posted by Venomrush (Post 387514)
As title said, NOSUK orders only.
The other one is mix with Nokia Retail, Amazon, MPD and all sorts.
Difficult to figure out the exact cause why NOSUK is rejecting the orders.

Sounds like there were problems: some people have succesfully had the multiple codes approved, so it's by no means blanket. Maybe using the extra codes drew attention to your order when they were processing.

You can't blame them for rejecting the ones where people used a wrong piece of information or an out-of-date card.


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