N9 problems
 

Hi!
Bought a N9 16GB at ebay. After a couple of hours using it - sorting apps into folders, saved mp3 collection to phone, set alarm clock - problems occured.

• can't activate N9 by "double tap"
• phone doesn't "wake up" when alarm rings: screen remains black whatever I do, but alarm comes again after 5 min or so
• phone also turns to black when I connect phone to pc as mass storage device

Is it my fault or should I send this phone back to the seller as I intend?

Thanks
Gernot

Re: N9 problems
 

Try this: hold the power button down for 10 seconds. Release it for 10 seconds. Press and hold the power button until you feel a short vibraton and the phone boots up.

Next, go to Settings--->Device--->Display.

Set timeout to 3 min. Make sure stand-by screen is selected. Make sure that activate phone by double-tap is selected.

Write back with your results.

Re: N9 problems
 

What software version does it have installed? (You can check e.g. by 'calling' *#0000# )

Re: N9 problems
 

Mine is PR1.3

Re: N9 problems
 

I've done as you told.
Double tap doesn't work.
Besides that swiping up to bring the Phone/Message/Camera/Internet menu only works when I'm in an app.
I've done a reset twice. Didn't help at all.

Re: N9 problems
 

time to reflash your device, :)

Re: N9 problems
 

To be exact:
V 40.2012.21-3_PR_009

Re: N9 problems
 

I agree. And if reflash doesn't help, it's probably better to just send the device back.

Re: N9 problems
 

A full reflash of rootfs+emmc will fix it up for sure...Since it seems its a software issue you won't need to send the device back...

Re: N9 problems
 

hmmmm ... maybe I'll give it a try