Update Failed Nothing works now
 

Evening! Adventures in upgrading os7->os08
Started up the wizard on my xp and pointed it at the downloaded .bin. Started up and all looked good until the wizard disconnected the usb and said the file was successfully transfer but the installation failed. It suggested checking the usb cable and restarting the wizard.

Well!

I downloaded two other copies of the correct bin (n800 07->08) and tried again and again. one time the wizard even found an internet update and took 20 some minutes with that then did the same thing. (Hopes were raised for a while).

Now the n800 doesn't boot. I have to pull the battery to shut it down.

This is not good. Help!

Thanks:o

Re: Update Failed Nothing works now
 

While I sympathize with your trouble, didn't you just start a thread about this here:
http://www.internettablettalk.com/fo...ad.php?t=13463
So why not just add onto that?

Re: Update Failed Nothing works now
 

Well. I started that thread to gather information together on the process of updating. I was confused as to the role of "flasher" and the proper sequence. I was also going to ask more detailed questions on just what is happening during the upgrade. I am looking to give myself a general education on the lunix, maemo, and programing.

Then the event happened. I wrote of it there and then started this tread here. There because it was part of that process; here because now I have this problem. There is was a newbie question which goes south fast; here it is an upgrade gone bad and request for help.

Still: n800 now not functional. won't power down; when plugged in the screen goes white and hopefully it does recharge.

Help!:confused:

Re: Update Failed Nothing works now
 

You need to make sure the file you downloaded is the correct , entire file. Most likely, if it is the same file size as the one you were trying to download, it is correct.

Something about your setup stopped the normal flashing process from working. My first guess is that the file download was corrupted. A lot of people downloaded files partially last night. If that isn't the cause of your problem, something else about your setup is.

If you can't figure out why your setup is causing this problem, you should probably try another computer.

Re: Update Failed Nothing works now
 

Yep! Tried three different downloads. and each one sized up just fine. Now My computer? That's an idea. I can try some other computer though I really don't know anyone with one! Odd, I know.
Still: there hasn't ever been a problem. I have upgraded the n800 before, same computer, same cable, same port, worked just fine. It finds it now just fine. blah-blah. Will seek out another computer.

Re: Update Failed Nothing works now
 

Haven't tried a different host computer yet but moving with the different port suggestion. XP and wizard are excited. It jumps onto the net. The install estimate 183m and 27s! Moves along quickly to 44 and some, dies. Take the retry option and it starts off at 19 min! Then goes backwards to 27 over the next 15 real minutes. Stalls. I disconnect the internet and re-start up the wizard. The answer to the question about whether or not it recharges when there is the white screen seems to be no. Tablet dies. And still the install didn't work. :(

OK. :confused:

Ideas? Suggestion?

Mine For Nokia: :mad: don't put out an update you don't have the capacity to feed. make the install options available at every stage; no just jumping onto the net if you can without giving the option to install from disk. Let the beast charge from the usb port (even if it can't keep up, it's got to help) and let it charge while connected. Dah! Some sort of roll back, protection against a partial install borking the whole system.

Short: Don't come out to play with the big boys unless you are ready. Nokia doesn't seem to take the tablets very seriously. kind of step child status. Base this on the fact that their site is phone oriented and the tablet gets second thoughted, like the support section doesn't even mention the tablet.

Me? What about me now? are there options other than retuning this? Can't charge is a big deal. I don't know anybody with one.

Re: Update Failed Nothing works now
 

You only need enough battery power to run the N800 for a few minutes while you update it with a downloaded image. That shouldn't be a problem. It's unlikely that your battery is dead. Try connecting to a different usb port.

Re: Update Failed Nothing works now
 

Thanks for the support!
Battery does seem to charge up. left it plugged in all night. Did try two other usb ports. Also rebooted my lappy just to try that. Next? Well even though the wizard program worked before I am going to uninstall it and reinstall it then try again, again. Frustrated.
Also wrote to Nokia and they advised me to take the machine in to an authorized repair place and see. Hum. They know something we don't?

Will try a friend's. It is just that they all have Macs and I'd have to learn how to do it that way.

Brick? Hockey puck would be more satisfying.

Re: Update Failed Nothing works now
 

No No And No. The Nokia People say send it home. Just happened to fritz out while doing the update? :confused:

Will send it out today But it being the holidays, I certainly won't get it until next year! :eek:

By then the repositories will be all calm and all the software goodness will be more mature. I will be lurking around the sites to learn about this great little machine. And getting to know all of you too!

Thanks for the reads and sympathy.

Re: Update Failed Nothing works now
 

OK! Got the idea from reading a different thread about a fellow n800er having flashing problems to reflash os07! and it works! Got a machine again. I first tried os08 beta but that jumped off at the same point.

Now I have an amd64 laptop running xp with 1.5 g ram and am not running any other programs on it other than the browser so it is not likely to be an issue from the lappy.

Ideas?

Re: Update Failed Nothing works now
 

ReCap: os08 updated borked so bad that was left without a functional machine. Try all suggestions except new host machine. Get idea to flash back to os07 and it works.

NOW: just tried to slip os08 into my n800 and same old funk. A person had emailed me with the same problem to ask me for a link to os07. he got it and it worked for him too. just wrote me to say that then he got os08 to flash. Wow!

BUT what about me? I tried and no go. tried to refash os07 and it found something on the web this time and I will let it download, only got 8 min left. Then it'll be back to os07 and leave it that way until I get better answers.

Re: Update Failed Nothing works now
 

This might sound like a silly question? Are you using the Nokia supplied cable. I was using a cable, perhaps, not 2.0 not really sure, and it was messing up my tablet, or would not flash under linux. I switched to nokia supplied cable and it works everytime. It may not be your problem, but I thought it might be worth mentioning.

Re: Update Failed Nothing works now
 

Thanks and yes I did use the one from Nokia. And one from Canon. And some other one I had hanging around.

Flash works fine to os07 hangs at the same spot on os08 either from a fresh download or from one of 3 downloaded ones plus 1 beta file.

Re: Update Failed Nothing works now
 

Hard to imagine why OS2007 flashes fine but not OS2008.

I still think it could be related to the much larger file size of OS2008. OS2007 file is like 90 MB and OS2008 is 134 MB. Not sure what could be going wrong... as I said before, maybe something to do with memory or temp storage (I know you already said you have lots).

But it is something fairly unique to your setup and maybe a couple of others because most people have not run into this.

Re: Update Failed Nothing works now
 

What version of FlasherGui.exe are you using? Right-click / Properties / Details. Mine is 1.2.2.0

Re: Update Failed Nothing works now
 

what is the reason to flash to OS2008 anyway..just cuz its new?

Re: Update Failed Nothing works now
 

If you have n800, 2007OS runs at 330Mhz, 2008OS runs at 400Mhz. Seems like a good reason to me? I am still running pre-beta 2008os

Re: Update Failed Nothing works now
 

What I am using is the internet tablet software wizard. DL on 11-29. I'll go get me another copy of it. Like I've mentioned, it works to get the os07.

so what is flashergui.exe? When i asked how to do this I was confused about the process and how sometimes there is this flasher mentioned but then again there were times that people said just use the wizard and all will be well.

That was the first thread I started. So which way is what?

On to the next aspect to this mystery:

What Could Be different enough with my system you think? Nothing running much. Standard services sure some virus and spam thingys. But from here, the basic only thing that is running is the wizard i rarely encounter memory shortage problems and I use cad, rip, convert, web cruse, and have word perfect running with multiple windows open on two monitors. Just sharing that my system isn't slack. I'm doing these now without anything on. even closing somethings, desk search printer utilities and what nots. AMD64 340 w/ 768 mb of ram. should be enough.

Thank you all so much. I have enjoyed this process. Well not to diminish the frustration just that it has helped me to get around to committing to really learning the way of the tablet including programing.

I'm sure this will get resolved. and the repositories are slammed so there would be no repopulating the device just yet.

Re: Update Failed Nothing works now
 

I don't want to waste your time... I'm totally just guessing at what might be wrong, so feel free to ignore my questions.

FlasherGui.exe is the wizard program. You'd have to find it under "C:\Program Files\Nokia\Nokia Internet Tablet Software Update Wizard".

I don't suppose you're running the 64-bit version of XP or something, are you?

Re: Update Failed Nothing works now
 

Yap, me too, i see no reason to get the new version, now that i have everything configured and working

Re: Update Failed Nothing works now
 

I was just reading in another thread (why are there several of these threads?)... that davgus tried with a couple of different computers and still had the same problem.

I suppose if you have access to another PC you could try that too, but based on what davgus has reported I'm now leaning toward it not being a PC-specific problem.

Which leads me to think it might be an issue with the tablet itself. But what? ... hmmm... something bad in the 256 MB of device flash memory?

I'm not a Linux guy, but maybe someone who is could advise on a method to do a check of the onboard flash memory.

Re: Update Failed Nothing works now
 

technut! Good morning. Ah, xp not 64.! My oversight. Meant to say that. Here's the plan:

In a few hours (catch up with the rest of my life) I will re boot my lap, exit all not essential programs and give it another try.

iancumihai etal: the reason I want to upgrade is to have the os that most of the new development is going to be focused on. I want to begin learning to program. (Some modest background decades ago in college) The Speed increase. The other features.

I will post on a "HowI use my tablet" Type thread when I get it working. Though I may have to rebuild my repository slowed down applications for os07 and wait out a solution to this.

Or return it?

Re: Update Failed Nothing works now
 

Yes! Something in this sounds right! Anybody know how I can check the memory? Maybe that is why the Nokia service people suggested sending the beasty back.

If I go that route (or not) will need a list of recommended readings to prepare for future guru status. ;)

Re: Update Failed Nothing works now
 

Got back to this mini project and had a great idea to check my events viewer to see what it may tell me. The only event of interest was that when I installed .nett 2.# something had gone wrong. A check of installed programs found it there so i ended up updating it. Fingers crossed. Would have been a great solution. Too Bad. :(

Same-same. :mad:

So it is off with the beasty! Do feel a little raw about having to pay for the post. Petty of me I know. :o

Considering the season, any bets on when I get this back? I figure if it is still January I'll be doing good!

BTW when I tried to reflash it went onto the net and the download time was in the 200 minutes range! Been a little while now to still have this problem eh? Nokia, It'd be sure nice to feel part of the family here! Just a thought.

Happy holidays to all and I will be reading along here to get to know you all and learn what I can. Thanks for the help.

If I get some information on how to do a check on the internal memory before I send it away, I will and post the results.

Thanks again.