what a fiasco !!!
 

hi all,

new here, bought a N810 in NYC last week.

I've been through the upgrade process, absolutely disapointed:
1) image took forever to download
2) maemo extras repository is offline
3) the restore does not work as expected

So now I have a partly functional device !!!

Nokia could do better, Nokia OUGHT to do better next time or I'll quit and go for the Asus EE o Apple Iphone.

Garfi (in Barcelona)

Re: what a fiasco !!!
 

Another new thread! And one with a threat to move to an Eee or iPhone no less. Actually it's all the new users that have created this problem! (I'm kidding of course, sort of. :D )

Re: what a fiasco !!!
 

O please don't go. Nkia will try harder next time, dad, I promise!

Re: what a fiasco !!!
 

I think you're absolutely right in saying it's the new users. Look at where all the complaints on this forum are coming from: people who've registered in December and usually have less than 5 posts.

Most of the long-time users are quiet on the issue (admittedly bad) and are just waiting for the flurry of activity to subside.

R.
==

Re: what a fiasco !!!
 

Easy, guys. He's frustrated and annoyed. We've all been there. Let's not escalate this.

Garfi, please send your experience to Nokia. I'm sure it will help the people within Nokia who are trying to fix this problem and prevent similar problems in the future.

Re: what a fiasco !!!
 

I don't see a relation between new users and Nokia failing miserably to provide a painless upgrade process.

Garfi

Re: what a fiasco !!!
 

Possibly due to your network connection ? There were a lot of people hitting the site to get the update. Sometimes the tubes get clogged up ;)

Every site has this happen...and usually at the worst time!

Define what your expectations are..I did a test restore on my n810 and it worked perfectly. Everything I told it to backup it did. I'm not trying to flame here. I would like to know specifically what issues you had in case a bug report may need to be filed so it can be fixed. Or if someone here has had the same issue they can relate their experience to you.

Ummm...ok..go for it? :D

btw welcome to the board :)

Re: what a fiasco !!!
 

hey thanks !! :)

The issue with the download was not related to network problems, not at least on my side: 20 MB download link, not getting more than 15 kbps from the other side.

As for the restore problems it could be due to some repositories being offline or timing out ?

Garfi

Re: what a fiasco !!!
 

I would say the slowness was due to everyone hitting it at the same time..Gotta have the latest hotness :) As for the restore problem did you save the backup to a memory card or to the internal card? I restored from a 2G memory card and it worked fine for me.

Re: what a fiasco !!!
 

External 2 GB card.

Garfi

Re: what a fiasco !!!
 

There's always the natural tendency of people to think "my experience = everyone else's experience"... especially when they see validation.

But the fiasco was variable. While some were unable to download at all, others were (at one point I had 300/KBps while others claimed zero). There's no doubt that there was one significant factor (Nokia's apparent lack of sufficient resources) and numerous smaller factors that still contributed (user ISP, download machine, etc).

But rest assured the maemo folks are equally as frustrated as you all are. I wish I could share their pain with you but I can't (unless I want to look for a new job). Everytime you encounter delays in software releases, download bandwidth constraints, bugs, etc, just know that you are being served by good, hardworking people who often deal with circumstances well beyond their control and I'll have to leave it at that.

However, for my part, I will blog about this internal to Nokia. Maybe the right person (you know, some high-floor exec with $$$ to throw around) will read it and take heed of the fact that the tablets are becoming victims of their own $ucce$$...

Re: what a fiasco !!!
 

New, old, don't matter. You want rantings? Try Mike Cane before his mad-dash exit out of here that consisted of several hundred posts slamming the 770. THAT was ranting.

What makes me bite my lip and groan a bit is that a lot of these "things are going to have to get better or I'm abandoning it" posts list two totally off base alternate products.

You can compare the N95 to an iPhone. They're similar devices.

You can compare an EEE to a small form factor underpowered laptop. They're similar devices.

The problem is, our little tablets do a little bit of everything (and admittedly not as well as devices which focus on each independent thing) and people don't seem to get it. The strength in the tablets lies in many little pieces forming a strong whole.

Besides, the iPhone is way more expensive, what with the 7 days worth of argyle sweater vests you'll have to purchase with it to complete your iLifestyle(tm).

Re: what a fiasco !!!
 

Folks, blaming new users for the bandwidth problems just stinks of a fanboi mentality. Please don't do it. The current problems are caused by insufficient resources and the ultimate fault lies with Nokia.

Re: what a fiasco !!!
 

yadda yadda. :p

Oh, and Hedgie, if you don't barge into technut's off topic thread I will personally hunt you down in whatever igloo you call home and slap some circulation into you.

Re: what a fiasco !!!
 

Jeff, I think you missed the spirit of those posts. Imagine this :p but in cheek.

;)

Re: what a fiasco !!!
 

@Hedgecore: sorry to disagree, but any really portable unit with wifi that gets the job done is good for me. Then comes other factors: size, eyecandy, weight, community, company backing up product, etc in no particular order.

@JeffElkins: completely agree. And besides, even longtime users started as newbies.

@Texrat: high end execs don't feel for users half as much as programmers do, they just want to keep shareholders happy. And as in all projects there's always persons, people, fathers and sons and friends and foes and husbands and call-it-want-you-want that really take critcism personally and get things done. And I'm thankfull to they all.

Garfi

Re: what a fiasco !!!
 

As an "hold" user I'm frustrated two. But as an "hold" user I start to be used too those problems. I understand your ranting, and hope it can convince somebody @ Nokia that their Internet tablet customers are growing (if I trust the traffic increase on the forum) and slowly moving to the regular (vs geek) type, with normal customer expectations :)

Re: what a fiasco !!!
 

I'm one of those people ....
I am new to this forum, but it's the same here as anywhere: The "older" ones have never been newbies, were senior member from day one, that's the problem, whixh fills up too many posts in many threads.
But nevermind ...
I tried to download the new os2008 for n810, had the same problems as others, found a mirror, downloaded in 10 minutes (after two or three cancelled attempts to download from maemo.org before).
After that I wanted to install some applications. Had to download again. All repositories on maemo.org were / are unreachable. Why isn't it possible to download all the stuff to my pc and install it from there?
OS2008 is completely intransparent for a non-nokia-user. In linux, in palm, even in windows there's a comprehensible structure, in os2008 it's only a black box.
I think I have to get out my little knowledge about using terminals ...

Re: what a fiasco !!!
 

I found the restore functions worked *too* well - it restored my OS2007 settings screwing my OS2008 repository details up...

The repository sites I think (hope?) are down due to loading... hopefully the situation will get better.

Re: what a fiasco !!!
 

It was, before the servers got clobbered.

I kept copies of everything I've installed on an MMC card, so reinstallation was simple and an internet connection wasn't necessary.

After the last time this nonsense happened, I figured it would be a good idea to keep the archives :)

Re: what a fiasco !!!
 

I can appreciate someone like Garfi's first reaction. So while some have maybe heard the same rantings many times, for the new owner newbie who has just invested in this hardware and all that goes with it, this kind of circumstance is a complete First.
Nowhere in my computing experience as a knowledgeable 'user' have I ever seen this kind of disfunction. So, you know, for someone coming from the PC/Mac or -even- something like Palm, this is a bit of a letdown.

Yes we have all heard that, but for these new users of which I am one of them, they see this Forum here as the place where the real pulse is happening and perhaps 'presume' it is the channel to TPTB (the powers that be) at Nokia. For a newbie it is hard to sort out exactly who is part of what, as they Google along at first, to find all the N800 stuff they can find. ie Nokia/Maemo/Garage/Blogs/Repositories etc.

So my comment is to try to clarify WHY some of the newb's are losing it and choosing here to express it. This is the place.

Anybody been to a Nokia site? oyeeee! This one here sure wasn't 'it' for me. http://discussions.europe.nokia.com/

Patience with us newbs and keep it real by recognizing that the situation does 'suck' and everyone knows it. That's why everyone is ranting including a few 'seniors' who I have read gave up on the tablet all together.

Re: what a fiasco !!!
 

You're probably right Tex. I'll try to be more smiley :)

Re: what a fiasco !!!
 

Doesn't Nokia ultimately want to be an "online" software/music/video game store?
Pretty phucking pathetic they can't even keep their own servers up for more than a day when ONE application gets released, much less a new firmware.
This crap has been going on for months now, I would have figured they'd get a clue by now. Guess not.