Gizmo Area 775 and router
 

I have troubles to use Gizmo Area 775 free service with N800. Incoming calls ring on Nokia, I have a popup window to accept or deny a call but that's it - after I click on accept button, I see a "chat"(?) window and greeting message starts to play immediately. I still hear another party voice, but he does not hear me. Period. Looks like outcoming SIP traffic gets cut somewhere in the middle. To make calls to N800, I use my home Comcast phone. I tried to forward ports (UDP 5004,5005, 64064) to N800 directly in router setup, but it doesnot help. As I see here, the problem is in outgoing traffic and I honestly do not know how can I fix it since my router does not block anything that is coming out.
Any thoughts that might help here?

Re: Gizmo Area 775 and router
 

Do you have another computer or SIP hardware phone in your private network? I noticed that if I leave my Grandstream VoIP adapter connected in my network I see the same problem... Only if I disconnect the Grandstream adapter the call connects properly to N800.

Re: Gizmo Area 775 and router
 

I have 4-5 PC's in the network, all under XPs, no domain, Workgroup only. And no SIP hardware. Somewhere in internet somebody mention DMZ server settings in router needs to be set, but I have no idea what is it and to what value I need to set it to.

Re: Gizmo Area 775 and router
 

What Router do you have? It might be worth checking if there are newer firmware for the router... that might solve your problem.

Other than that, you might try to disconnect all other computers from your network so that the N800 is the only device. If that works, then it should be just a matter how the set up routing properly. If not, then setting your N800 into the DMZ might be worth a try.

EDIT: You mentioned that you use Comcast phone... It may want to use the same ports than Gizmo... and that may have something to do with your problems...

Re: Gizmo Area 775 and router
 

I have pretty old Netgear WGR614v5, there is no new firmware for it.
What ip should I specify in DMZ settings? Is it my N800 ip?

Re: Gizmo Area 775 and router
 

Yes, the N800 IP needs to be in the DMZ.

Re: Gizmo Area 775 and router
 

Can I change outcoming SIP port to something else in my Gizmo client?
I could not find these settings.

Re: Gizmo Area 775 and router
 

Thanks for your prompt answers. I'll give it a try.

Re: Gizmo Area 775 and router
 

I don't think there is... :(

But you can use the built in SIP client to connect to Gizmo VoIP server. It is in the control panel accounts... and define new SIP account. Just put these settings:
Proxy: proxy01.sipphone.com
STUN: stun01.sipphone.com, port 3478

The user ID is either your Gizmoproject login ID or you can also use the Sipphone "phone" number... both will work.

In the SIP client you can define the port number. The default is 5060.

Re: Gizmo Area 775 and router
 

I just tried DMZ and it does not work. :( If I use default SIP client, can I still use Area 775 number to get calls from landlines and cells?

Re: Gizmo Area 775 and router
 

Yes, the SIP client works 'exactly' the same way than the Gizmo client in voice calls.

Re: Gizmo Area 775 and router
 

If it is so, what client will pick up the phone on incoming calls? :) SHould I uninstall Gizmo in order to use SIP client?

Re: Gizmo Area 775 and router
 

You don't have to uninstall it but just make sure it is not running at the same time... If you find the built in SIP client does everything you need, then you can uninstall the Gizmo client.

Re: Gizmo Area 775 and router
 

Just tried it with SIP client - same result. Tried to switch port 5060 to another one, but could not connect at all. Well, I gave up. Will leave it to the future.

Re: Gizmo Area 775 and router
 

Good thread you have going here.

I have extensive experience using GizmoProject with devices (including N800), and several home routers.

First I have to tell you that even with the N800 IP address DMZ'd I have trouble with SIPPHONE regardless of whether I used the N800 built-in client ( RTCOMM ) or the Gizmo Client. This problem extends to desktop computers trying to do SIP thru certain routers.

It can get complicated...... one of my routers is the popular Linksys WRT54G (version 5). This Linksys router uses synchronous NAT, and I read somewhere that this doesn't work well with STUN. I also know that GIZMO does NOT work with outbound proxy. Outbound proxy is what you'd use if your router has synchronous NAT. Outgoing proxy is an alternative to STUN. Sooooo, my WRT54G didn't operate as it should with STUN ( synch. NAT issue ) and Gizmo Project doesn't allow any outbound proxy. What to do??

I also have a "device" known as a Sunrocket 6011S. I spent many hours struggling with this trying to get it ( and / or the N800 ) to work nice with SIPPHONE ( GIZMO ). I learned that if I placed the Sunrocket 6011S on the public side of my Linksys WRT54G all worked as expected. There was a problem with Bittorrent going thru the 6011S but explaining that will get me way off track here. I also spent much time with the AC211, it is another Sunrocket device.... an ATA with RJ11's. Anything on the private side of my WRT54G was a problem ( N800, Gizmo desktops, 6011S, AC211). I also spent quite a bit of time with SJ_Labs SIP soft client configured for Gizmo on the private side of my router.

My neighbor allowed me to use HIS wireless network. He has a similar (but not identical) Linksys home router. He has the WRT54GS (speedboost). What I learned from this test is that his WRT54GS was "friendlier" to my SIP "devices" than my WRT54G. I could do all kinds of things on the private side of HIS network and SIPPHONE worked well. I did a USB wifi link to a laptop (my neighbors network), then bridged (XP) that to the Ethernet port on the laptop and connected the Sunrocket AC211 and the Sunrocket 6011S with success.

Everything was pointing to my Linksys WRT54G as the common denominator causing the problem(s).

What to do?? I looked for a router to replace mine but I wanted to be sure to get a new router with asynchronous NAT, as this is what STUN needed, and STUN is what SIPPHONE/Gizmo needed. Finding a router I could be certain was asynchronous NAT wasn't easy. What was easy was flashing my WRT54G with aftermarket firmware to see if that might fix things for SIPPHONE.

Result? Yes, after replacing the firmware in my Linksys WRT54G with non-Linksys firmware I can now have ATA devices (AC211 and 6011S) and or the N800, on the private side of my router (no longer a pure Linksys) and use GizmoProject / SIPPHONE. I used the popular DD-WRT. This is not an endorsement of DD-WRT, I am simply stating what I did.

I took many hours of troubleshooting and digging through many forums to formulate the solution. No place had I read specifically to do what I ended up doing. It was a culmination of information gathered from the Internet and from my experiments thru my neighbor's router which eventually pointed me to trying the firmware swap. I suppose a different router make and model might have worked also, but that was a crapshoot if I had to buy every router model trial and error. (I guess I could have purchased a WRT54GS.)

I see where the OP ( godd ) mentioned his router model. I don't have specific information about that router, but if you are having audio-in or audio-out problems with SIP it is most likely NAT related. Home routers are designed to block your network so those in the wild can't see anything on the private side. Port Forwarding and DMZ techniques are "supposed to" open up a path, but I can testify that these did not work properly with my WRT54G in stock trim. Another headache is that in order to properly DMZ a device, you must know it's IP address on you private network, and that can change if you allow/use DHCP. Making every IP "fixed" (static) is also a pain in the butt if you change equipment constantly like I do.

BTW- The VOIP firm Sunrocket went out of business in August 2007 and there is much Sunrocket hardware on eBay these days and it can be bought very cheaply. People don't want it, or it is surplus new in the box from retailers who pulled the stuff and dumped it to liquidators. The 6011S is an extremely well build wireless IP Phone, which works well with Gizmo, and other SIP providers once you reconfigure it away from Sunrocket. I have three of these 6011S IP phones, and I sent my buddy a Sunrocket AC211 ATA. I use the N800 or a 6011S or the Gizmo client for Linux or Windows on desktops here everyday. Once I resolved the router issue, all works well. I hope this information helps you.

M5

Re: Gizmo Area 775 and router
 

BTW- the Area775 thing has some quirks (by design). In order for calls to ring you, you are required to provide landline numbers (and or mobile) and have money in your Gizmo account. Calls into your Area 775 # will ring simultaneously all the devices when anyone calls your Area775#. The catch is that if you answer anything but your Gizmo client (or you could also use your N800, or a 6011S) you will have your account debited $2 per incident. Not nice.

If you do not have your account funded, and/or you don't provide "CallWave" the landline/mobile numbers they seek, all calls to your Area775 number go straight to voicemail.

GrandCentral is an option because they can direct calls from PSTN to Gizmo SIP but all calls are screened..... you have to press a key to accept the calls. This is a nuisance.

My solution was getting a number from IPKall. It isn't 100% reliable, but it is 100% free. People who call my IPKall PSTN number ring onto my Nokia N800(with Gizmo), my Sunrocket 6011S(configured for Gizmo), and any Linux/Windoze computers running the Gizmo soft client.

I am not quite sure if Skype and the Gizmo client play nicely together. They might not. I am also not sure that several Sunrocket 6011S devices work properly if they are all on the same private network. SKype will allow many clients running at the same time on a private network because Skype randomly assigned a different port to each client. That way they don't trample one another. I don't think Gizmo does this. I am not 100% sure but I think you CAN reassign ports in the Gizmo soft client. The objective is to NOT have several Gizmo clients share the same ports. Regards, M5.

Re: Gizmo Area 775 and router
 

I just checked...... Gizmo Project on Windoze ( I am running version 4.0 ) DOES allow ports to be changed manually. It is under options>advanced>.

M5

EDIT: There does not seem to be an equiv. setting in the N800 version.

Re: Gizmo Area 775 and router
 

WOW!
xxM5xx, your contribution here is very much appreciated. I learned a lot of new details about Gizmo and SIP in common. Now I can swim in this water without fear to drown.

You said that
Are you sure about that? That's exactly my case - I do not want to spend a penny on it for now and from what I've read, Area 775 number will ring on your softphone without any money involved - here is a quote from their site:
If you are right, than my problem is not a router, it is just my greediness.
Thanks for the IPKall link - I'll give it a try.
Honestly, I do not see a usefulness of having SIP number on N800 - I just want to play with it a little.

Re: Gizmo Area 775 and router
 

Okay, you do NOT have to have actual money in your Gizmo account BUT you do have to have a credit card on file with them ---AND--- you have to provide a valid PSTN phone that will dual ring with SIPPHONE/CALLWAVE or else your gizmo softphone will NOT RING when someone dials your Area775 number.

Without meeting the aforementioned requirements, all calls to your free Area775 number go straight to Gizmo/CallWave voicemail.

I personally see little distinction between giving Gizmo my credit card # and actually depositing $10 with them (with the exception that they could charge my credit card alot more than ten dollars if I am careless or ignorant about how I answer calls ringing in from free Area775). Don't get me wrong, I am not anti-Gizmo SIPPHONE, but I think it is kind of sleazy the way they are doing the free Area775 dual ring/call transfer. The number is free to obtain, but to make it useful you have to pay them, or gamble on the $2 per incoming call thingy. It is a gimmick..... you MUST give them a credit card or deposit funds in the account --AND-- give them your mobile or landline numbers to get the Area775 to "ring" anything. Gizmo is hoping you (or one of your family members) goofs up and answers the landline or mobile so Gizmo/CallWave can charge you credit card $2 for everytime that happens. You won't find out in many cases until you get you credit card statement weeks later. After you do that a few times you will probably smarten up and pay them $3.95 per month for basic Area775, or $7.95 per month for premium Area775, or $12 for a Gizmo Call-In PSTN number for 3 months (all of which aren't too bad a deal in reality). I guess I just feel Gizmo is pulling a fast one with the fine print about the $2 per incident charge if you mistakenly ( or a friend or family member ) answer the wrong "device" when the FREE NUMBER rings.

Gizmo mentions that "free" Area775 service will not work "with hardware". I am uncertain what they mean exactly because my hardware (my hardware IP phone) does ring when anyone calls my Area775 number. What I do not know is if I'd be charged $2 if I pick up the incoming call on my IP Phone ( a reprogrammed Sunrocket 6011S ).

I do not have a credit card on file with Gizmo. I did give them $10 back in August. I have two IPKall number which both ring my Gizmo SIP, which ring my Gizmo softphone on PCs and my N800 --AND-- my 6011S IP phone. The IPkall numbers are PSTN numbers and they are free (truly free). I also have a Grand Central number in MY area code which was also free (but there is that screening process with Grand Central). The Grand Central number rings my Gizmo also (on the softphone and N800 and 6011S IP phones). All in all it is pretty nice....that and Skype-In and Skype-Out and I have zero need for a landline service and all the taxes the US puts on POTS telephone service. I do pay heavy phone taxes in the form of mobile phone service for now, but that will change when I transition to T-Mobile to Go in a couple months.

BTW- if you want people to have a way to ring your GizmoProject softphone (or SIP hardware) from the POTS network, Gizmo (and FreeWorldDialup) provide 20 telephone numbers around the USA that your non-geeky friends can call, then they enter your Gizmo SIP number ( the 747 number ) and it will ring your Gizmo softphone or hardware. This is nice. It is a way for POTS users to ring your SIP with no cost to you (and no cost to them if the PSTN number they use is not a long distance call for them). Here is a link to the 20 access numbers:

http://www.gizmoproject.com/access-numbers.html

Gizmo has something they refer to as All Calls Free ( ACF ). There are things that must be met to get that to apply. I won't get into the details here. You can read about it here:

http://www.gizmoproject.com/learnmore-allcallsfree.html

Hope this helps.

M5

Re: Gizmo Area 775 and router
 

I completely agree with you about credit card issue - I gave them virtual number that expires this month and did not setup landline or cell phone with them. I thought it is NOT necessary in order to get calls on 775 number. But you are right - in order to use this service, backup "hard" number is needed.
I will try IPKall, as you suggested above after I cure my tablet - it died this morning for no reason - I will open a dedicated topic in Troubleshoot section.
BTW, what POTS stands for?

Re: Gizmo Area 775 and router
 

i tried to use the 775 number with gizmo and n800. i thought the problem was that there is no way to press 1 to answer the phone when there is an incoming call. it worked on my laptop fine. my solution was to just register my gizmo number with another free one

Re: Gizmo Area 775 and router
 

POTS is plain old telephone service.

M5

Re: Gizmo Area 775 and router
 

Here is some additional information. I never gave Gizmo a credit card number because I unwilling to allow them to charge it whenever they wish. I had used PayPal to buy things at Gizmo. Gizmo stopped taking PayPal payments now. I suspect it may have something to do with "free Area775's" $2 per dual-ring call fee. The details behind why Gizmo stopped taking PayPal are a secret (Gizmo's choice). Many people have inquired in the Official Gizmo Forum only to be snubbed. It is clear that Gizmo insists on getting your credit card number on file.

Go here and scroll to the near the bottom:

http://forum.gizmoproject.com/viewto...8a770f22b2124c

Gizmo can do what they want as far as having all these little tricks in place to make money, but it doesn't change the fact that is seedy praying on people with "challenged" abilities in society. The ACF (all calls free) thing and free Area775 are both examples of this type of conduct.

Now that I see Gizmo stopped accepting PayPal and is pressuring people to submit credit cards to be kept on file at Gizmo my recommendation would be to use them only for SIP to SIP, or PSTN to SIP-in using one of the 20 PSTN access numbers that I linked to earlier in this thread.

I had been considering buying more services from Gizmo, but I am reconsidering that at this time.

Micheal Robertson, if you are reading this, I ask that you stop with the sleazy marketing. Saying things are free in colorful web pages, then putting multiple conditions on them, forcing people to give you credit card numbers, and saying you can charge the credit cards in fine print if someone loses ACF over time or carelessly / mistakenly picks up a landline or mobile during dual ring in free Area775 is borderline fraud. You are praying on people's ignorance. That is predatory.

M5

Re: Gizmo Area 775 and router
 

I opened an account with IPKall, get WA number and registered my SIP phone that I've got from Gizmo (747) . I'm trying to setup native N800 client to accept calls to WA number. Unfortunately, it is not clear at all how should I do this.
What should I put as outgoing proxy there? proxy01.sipphone.com or fwd.pulver.com(from IPKall?)
What should I use as a username? My SIP number @ proxy01.sipphone.com or my SIP number @ fwd.pulver.com ?
What is a port number?
What are STUN settings?
Looks like I am missing something important here - it must be obvious, but it is apparently not :)

Re: Gizmo Area 775 and router
 

Point your IPKall PSTN number to your Gizmo SIP number (747-xxx-xxxx) and run the Gizmo soft client on the N800. Call your IPkall PSTN number from a POTS phone and your N800 should ring. Click answer on the N800 and you should be connected. It works for me.

Re: Gizmo Area 775 and router
 

Can you check my settings?

In Native OS2008 SIP client I have :
1747xxxxxx@proxy01.sipphone.com as a UserName
My Gismo password as a password ( I can login to my account on gismoproject.com with these credentials)
Under Advanced button - on the Connection tab I have:
Transport -Auto
Outgoing proxy - fwd.pulver.com - came from IPKall
Port 5060
Discover public address - checked
Keep-alive mechanism - Auto
Keep-alive frequency 0

Authentication tab
Authentication user name - blank
Password blank
(Not sure what should I put here)

On STUN tab
Auto-detect STUN - checked


The first problem I have - my account can't go online.

Re: Gizmo Area 775 and router
 

And if I call my IpKall WA number from the landline, it gives me a busy sygnal.:eek:

Re: Gizmo Area 775 and router
 

Hmm... to the username field you should put only your SIP number? the proxy01.sipphone.com goes after the @ mark. (Maybe you have it right... but just to make sure.)

EDIT: Outgoing proxy field should be empty: You would fill this in IF you had proxy server in your own network.

I do not use automatic STUN. I did set it up manually (stun01.sipphone.com, port 3478).

That's how I have configured mine and it works.

One more note: If I have connected to Gizmo server with my PC Gizmo client at the same time (using same user name), the N800 will not be able to register.

Re: Gizmo Area 775 and router
 

Yes, my username is my SIP number, then @proxy01.sipphone.com
What do you have as an outcoming proxy? proxy01.sipphone.com or fwd.pulver.com?
I can connect to my account only if I have proxy01 as my outgoing proxy, even though IPKall shows fwd.pulver.com as a proper proxy for my account.
Again, I've got busy signal when I call my IPKall number from a landline.
I use proxy01 for STUN too. That's the only way it can connect to the network.

Re: Gizmo Area 775 and router
 

My outgoung proxy field is empty.

The STUN server should be stun01.sipphone.com.

When you want the IPKall to forward the call to your sipphone account you need to put the proxy01.sipphone.com into the IPKall settings... the fwd.pulver.com is just an example.

Re: Gizmo Area 775 and router
 

If you MUST use the n800 SIP (instead of the Gizmo soft client for the N800), here is what you need:

On my N800 I have my GizmoProject account name (not SIP number) as username.

Under Advanced SIP settings on my N800 I have UDP selected. YOU MUST LEAVE OUTGOING PROXY BLANK. Gizmo will not work with an outgoing proxy. Under Authentication (advanced screen #2) username and password are blank. STUN (Advanced screen #3) should say stun01.sipphone.com, port= 3478.

FWD stands for free world dialup. Pulver is "Jeff Pulver" a pioneer in SIP. Free World Dialup and SIPPHONE are two different entities. SIPPHONE and GizmoProject are the same entities. Micheal Robertson is at the helm of Gizmo/Sipphone (and several other hi-tech ventures).

You should point the IPKall number to the (747) number, not FWD.

The above information is accurate. I just looked it all over, and called my Area775 number -- AND -- my IPkall number(s) and my N800 ran everytime. I am certain of these settings.

Regards,

M5

EDIT: This is important for ALL who want to use "devices" with Gizmo Project (SIPPHONE)......you must NOT have anything in the outgoing proxy field. This is true for the N800, and any ATA hardware for use with Gizmo (SIPPHONE). Gizmo does not work with outgoing proxy, they use STUN.

M5

Re: Gizmo Area 775 and router
 

For what it's worth- Sipphone SIP numbers begin with 747.....FWD SIP numbers begin with 393. There are other SIP networks too, each have their own three digit identifier. Some SIP network "interoperate" but not all of them do. This "peering" between networks is voluntary. FWD and Sipphone are part of the largest peered SIP network.

Another thing.... I believe you can use STUN servers belonging to non-native networks. In other words, it is possible to use FWD's stun server with Sipphone devices, and vise-versa. I don't see why anyone would do this, but it can be done. What cannot be done is pointing your IPKall PSTN number to a 747 type SIP number and have the device you hope to use authenticate to FWD. 747 SIP numbers are part of Sipphone network, use proxy01.sipphone.com with them.

I hope this information helps you.

M5

Re: Gizmo Area 775 and router
 

OK, after I did my account in accordance what you were saying I have a slightly different situation. Instead of busy signal I have a famous message " Your call cannot be completed as dialed...". That's definitely step forward. :) Will check with you tomorrow, guys. Thanks for your help..

Re: Gizmo Area 775 and router
 

OK, I made it. IPkall number works with Gizmo SIP. Next step - to get Grandcentral invitation and try to call out !