Factory sticker ruining my screen protector
 

I just got my N810 and for some reason I can't explain they decided to put a silver sticker on top of the screen protector. When I peeled it off (which wasn't easy as it came off in bits) it left behind a sticky silver diamond pattern, which just smudges when I try to remove it.

It's VERY annoying! If I hadn't had an 80% discount on the whole thing I'd be demanding a replacement screen protector.

Has anyone else found this sticker on their tablet when they bought it?

Re: Factory sticker ruining my screen protector
 

Why don't you get a real screen protector. That is only meant to be a temporary screen protector during shipment. IMHO not something to demand a refund for. Maybe I'm misunderstanding you on this.

Re: Factory sticker ruining my screen protector
 

Yeah I too think that's NOT a screen protector to be left on place.
It's meant to be removed.

Re: Factory sticker ruining my screen protector
 

Are you saying they expect people to use the stylus directly on the actual screen?

Or do they expect 100% of their customers to purchase a third party screen protector in advance of their purchase?

Very few ordinary people actually buy screen protectors, and if this touchscreen device is supposed to be aimed more at ordinary consumers then they have to include a useable screen protector with the package.


Just to clarify (I did edit shortly after posting) I'd be demanding a screen protector from them, not the whole tablet.

Re: Factory sticker ruining my screen protector
 

Anidel and powder2000 are correct. That film is for shipping protection only. It is NOT a screen protector as most understand them, nor will it function well as one.

Re: Factory sticker ruining my screen protector
 

Well, if that's true, I've got to say I'm flabbergasted. I don't see any kind of warning anywhere on the packaging telling me to buy a screen protector, nor is there one bundled with it.

There is however something stuck to the screen that looks just like a screen protector, so I assumed it was one.

So if I actually use this device without any third party products, it will permanently ruin the screen after just a few weeks? Is that really a wise thing for a device that costs about $600 here in Europe?

This is the equivalent of selling an expensive car with things that LOOK just like tyres but are actually completely unroadworthy.

With non-touch devices this is all understandable, the screen doesn't come under much stress, but with a touch-based devices they shouldn't be shipping them without offering proper protection of the screen.

Re: Factory sticker ruining my screen protector
 

I've been using my N800 without the screen protector for several months now and there's no degradation in touchscreen performance.

Re: Factory sticker ruining my screen protector
 

Yes, but there must be lots of scratches all over the screen?

Re: Factory sticker ruining my screen protector
 

Exactly.
The touch screens are scratch resistant. To some extent.
They are designed to be used without any sticker on them.

Re: Factory sticker ruining my screen protector
 

actually, not really. I used it with the 'screen protector' on for several several months, and that thing was scratched to heck, so I was hesitant to pull it off. I fully intended to get a replacement one, but never did, and now I've noticed that there's nary a scratch.

I can post pics/vid if you'd like?

Re: Factory sticker ruining my screen protector
 

No. Not if it's treated with care.

But I recommend screen protectors anyway. Scratching can occur in areas of heavy use, even if care is taken.

As to the shipping film, the silver tab is meant to remove it (but occasionally separates). IMO this purpose should be self-obvious. Regardless, I don't see it as a big issue...

Re: Factory sticker ruining my screen protector
 

Nope.
My N800's screen (got it January 26th more or less 2007) is clean and has no scratches.
Your mileage may vary, so if you don't feel safe, go buy one.

I, personally, don't like them. They reduce the visibility and the sensitiveness of the screen.

Re: Factory sticker ruining my screen protector
 

I dunno... it just seems like it's common sense to include some kind of changeable protective film on a touchscreen, even if it is (to some extent) scratch resistant.

It wouldn't cost much, and it would make me feel a lot more comfortable about regularly scratching an extremely expensive bit of equipment.

Re: Factory sticker ruining my screen protector
 

The stylus tip shouldn't scratch the screen under normal use. Problems do occur when people (like my kids) overestimate how much force is required. The screen responds to very light input, and the stylus tip is smooth.

What I've noticed that causes significant scratching is leaving dust or grime on the screen. Going over this gunk with the stylus WILL increase the likelihood of scratching. Keep your screen clean, pay attention to the pressure you're applying, and you should be fine.

Re: Factory sticker ruining my screen protector
 

Just to put this in context, my N800 is a review unit from Nokia which had been through the hands of several tech journalists before me, by the look of the box quite a lot of journalists. None of them had removed the film.

I can't be the only one who regards this as a bona fide screen protector that's meant to be left in place, there must be others who assume this film serves a purpose.


...but that's exactly what the shipping film would do, it would prevent dust or dirt getting anywhere near the screen.

Re: Factory sticker ruining my screen protector
 

On one hand I can see your point, krisse... but two things lead me to wonder why anyone makes this assumption:

1. As previously stated, the silver tab should be a clue that there is something unusual going on. People should assume it serves a valid function... and that function isn't hard to determine once one thinks about it.

2. The shipping film scratches VERY easily. Again, another clue. No true protector would be as soft and scratchable as these things.

That said, assuming the customer will figure out a mystery may not always be the best approach. ;) Unfortunately my position keeps me from expounding further on the subject.

Re: Factory sticker ruining my screen protector
 

Right-- DURING SHIPPING.

Re: Factory sticker ruining my screen protector
 

havnt used a screen protector, I've had mine for a few months. use it everyday. no scratches. but i have ordered a screen protector...

Re: Factory sticker ruining my screen protector
 

Stylus screens are designed to survive the supplied stylus for the estimated type and time of use - they don't really need a screen protector, and among my entire collection of Palms, mobiles and media players I have never had a device that was shipped with a screen protector.

That is a transport protector, and supposed to be removed before use just like the transport protectors on most other display-equipped products you'll buy - way too soft for a screen protector, but it can be abused as such for a few days or even weeks, until you bought sth. real.

No. Heavily using it without a screen protector in rough conditions might ruin it within a year or so. But on average, the screen foil can be expected to outlive the device. Most of my Palms, used without a screen protector, looked a bit worn by the time they died (usually due to their unreplaceable battery failing or the screen glass cracking thanks to a drop), but the touch sensor was still working fine...

Re: Factory sticker ruining my screen protector
 

There are a ton of devices out there that come with throw-away plastic films for protecting various things. The N800/N810 are neither the first nor last in this tradition.

Really, I don't see a problem with leaving the protector on (I used mine for 6 months). It's not much less durable than the throwaway protectors you find on ebay, and it's already been applied for you. Sure, it doesn't last long, but there's no harm in leaving it on there (and, in my opinion, it's better to scratch that than the screen itself).

If it works for you, fine, if not that's fine, too.

My 770 went for a little over a year of heavy use without a screen protector. It was a little scratched, but not noticeably so when I got my N800. I decided to leave the factory protector on my N800 because I just couldn't stand the idea of having a screen scratched up again (however faintly). I eventually replaced it with a Boxwave anti-glare, and probably the best thing out of that decision was the awesome anti-glare properties, which make the screen readable in a lot more lighting conditions.

Re: Factory sticker ruining my screen protector
 

The silver tab comes off quite easily on its own, it's not connected to the protector the way Nokia's screen films all used to be, so Nokia is actually making the purpose LESS obvious.

I suspect this is because a lot of customers (like myself) quite like having a plastic film to take the knocks instead of the actual screen, even if the screen itself could cope with the required stresses.

I have an E61 which is over a year old, and its film is still neatly in place.


Why would it not prevent dust and grime after shipping?

There are absolutely no loose edges or bubbles, in fact if you remove the silver tab there's absolutely no way of knowing there even is a plastic film there.

Re: Factory sticker ruining my screen protector
 

krisse, I get the feeling you're arguing for the sake of arguing now. You've been presented with sound explanations.

As for the silver tab, it usually sticks to the shipping film well enough to remove it. It occasionally does not. Still, I think reasonable people should be able to figure out its intended use with a little thought.

As to your last question, I'm not sure what you're getting at. Of course it can protect from dust and grime after shipping. But that isn't its intended use! AGAIN: the shipping film is soft and scratches easier than true screen protectors.

This thread is getting exasperating for me, so I give up. I tried.

Re: Factory sticker ruining my screen protector
 

The Quick Start guide clearly states to remove the plastic film and has a tab to grab it easily. This is NOT meant to be used regularly.

Re: Factory sticker ruining my screen protector
 

I was thinking that should be covered by the Guide but didn't have one handy. Thanks Mike.

Re: Factory sticker ruining my screen protector
 

I have seen people using seat covers in the car, leaving TV remote in the plastic bag, etc., so to each his own. I don't use screen protect and there isn't a single scratch yet.

Re: Factory sticker ruining my screen protector
 

Hey, I notice you live in Germantown! That's cool I live in Poolesville (about 20 minutes off!)

Anyway. I still have the existing one that came with the tablet on it (with the diamond sticker residue) but that's because I'm waiting on a screen protector. And yeah I know you can use a touch screen device without a protector, my Nintendo DS is an example of that. And there's no loss in touch sensitivity. It's just scratched a bit and obvious when it's off (when it's on you can't see them).

Re: Factory sticker ruining my screen protector
 

I left the bag on my boxsprings when I bought a new bed. I mean, why take it out of the bag if you can use it with the bag still on it? I did that for about a year before my cat tore through the bag.

Re: Factory sticker ruining my screen protector
 

Don't see the big deal. I had ordered some screen protectors, but left the shipping protector on. (A napkin and some lighter fluid got the silver stuff and residue off) Bought the n800 last year in Jan and the n810 in Nov this year. Both have the same film that they shipped with. Yes the n800 film if scratched quite a bit, but doesn't interfere with visibility so its still on. When it gets to bother me I will apply the ones I ordered.

Re: Factory sticker ruining my screen protector
 

That's it. I'm calling Honda for a new car!! It didn't come with a scratch resistant film on the front and now there's all kinds of rock chips in the paint.

Re: Factory sticker ruining my screen protector
 

Lesson learned: it's useless to imprison anything with claws in a plastic bag.





(I kid, I kid... I know what you meant :p)

Re: Factory sticker ruining my screen protector
 

Oh for goodness sake - argument ad nauseum.

The transport film is terrible for prolonged use; I used it till I received a proper screen protector a few weeks later. The film scratches easily and shouldn't be expected to last long at all. When you buy a digital watch or a calculator you also expect a similar film - this keeps dust off of the screen so it's "pristine" when opened - nothing more and nothing less!

And no - I don't think Nokia ought to be providing us with OEM screen protectors just as I wouldn't expect them to be providing me with a bluetooth headset, car charger, digital camera, etc

Screen protectors can be purchased VERY cheaply from DealExtreme. I have one of the 4.3" ones on my N800 atm, and will be ordering one for my N810 tomorrow.

Re: Factory sticker ruining my screen protector
 

I have bought a number of touchscreen devices in the last 6-7 years and not one of them came with screen protector. I wouldn't expect Nokia to start a new trend either.

Re: Factory sticker ruining my screen protector
 

Any touchscreen device should come with screen protector included
if a manufacturer find any such protection is required.
Not including accesories like screen protector means exactly,
the manufacturer find any such protection is not required.
So your touchscreen should be scratch-free for a whole of its life-time.
If it's not true you should claim replacement any time.

There is no need to buy any extra accessories delivered by third parties
for a quality product under Consumer Protection Act.
What you pay for and get is ready to use, complete and in safe operational condition.

Violation of Consumer Rights is not providing a consumer with
any and every required accesories part for a normal use.

Darius

Re: Factory sticker ruining my screen protector
 

Darius, I look forward to your each and every post. They are solid gold. Thanks for the entertainment. :rolleyes:

Re: Factory sticker ruining my screen protector
 

Consumer rights violation makes you happy ?
N810 comes at 600$ in EU
Screen protectors by third parties comes with no certification to be fit for any special purpose.
So I prefer home-made eco wood stickers made on my own
not scratching touchscreen at all.
Manufacturers of touchscreen devices show no special attention to
make touchscreen lasting for years.
Damaged touchscreen with many scratches is really good
ground to buy a new model, generating more profit than well protected touchscreen device.

So there is still a room for fine-tuners of touchscreen devices.

Darius

l

Re: Factory sticker ruining my screen protector
 

I'm still not sure if he's actually for real.

Re: Factory sticker ruining my screen protector
 

I was talking about your posts. Yes, those are defnitely funny. More please!

Re: Factory sticker ruining my screen protector
 

You are funny too. More please.

Re: Factory sticker ruining my screen protector
 

I was really pissed off by the security sticker on my N810 - I've still got the original shipping screen protector on my 10 month old N800 which I used daily! :) OK it's a little marked up in places but it's still perfectly usable. I hoped to get a at least a few months out of the shipping screen protector on my N810 until I started gently pulling off the security sticker and realised it was a lost cause. :(

Whoever thought of placing the security sticker on the N810 screen is a complete muppet - it really wasn't necessary, and has trashed what is a perfectly viable short-medium term screen protector.

Re: Factory sticker ruining my screen protector
 

Dunno if they sell Ronsonol on that side of the lake, but it should be able to get just about any stick off for you.