Maemo.org Download Problems Explained
 

Re: Maemo.org Download Problems Explained
 

Good to know!

Re: Maemo.org Download Problems Explained
 

It would be nice to see a similar mea culpa or explanation of the "repostory" problem and why it lasted so long, assuming it's finally over.

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Funny that he believes there was a "denial-of-service" attack. I suppose its possible, but more likely it was just the sudden surge of users trying to get at the new OS2008 and repositories. It was Nokia who denied us service...

Glad to hear the mea culpa, but in other organizations, such negligence would be cause for immediate removal. Don't think Mr. Jobs would tolerate such f*ups. Of course, in the US, we have FEMA, so we're familiar with this sort of thing. Doing a heck of a job, Brownie.

EDIT: Look, I don't want anyone to lose their job. It already seems like a tiny team anyway! Certainly glad the problem was figured out, fixed, and hopefully won't happen again. As others have mentioned, releasing new OS and then jetting off to holiday without making sure things were going smoothly wasn't a brilliant plan. Lessons learned...

Re: Maemo.org Download Problems Explained
 

What I'd be more interested in knowing is why their server software for maemo.org always fails at serving up thumbnails. Its also slow processing https requests but plain failure with thumbnails gives a look of incompetence. Is this something limited to geographic regions that perhaps they just dont know about?

Example of what I see when i go to Maemo.org

I mention this now because they are saying their problems are over?

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Yeah but he says it was holiday plus he said sorry! (and there was a DOS attack).

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Read it again, slowly and carefully this time. Ferenc readily acknowledged both his own errors as well as alerting us to the DOS attacks-- of which he doesn't just "believe" but indicated he had proof (and put preventitive measures in place).

And before you gleefully deify Steve Jobs or any of his employees, do note that Mr. Jobs has plenty of failures on his record with Apple and yet is still there (twice as a matter of fact). Instead of leaping to hang Ferenc, do a little googling and you'll find plenty of examples... including the little Apple stock backdating fiasco. Yes, Virginia, even Apple folks mess up and get second chances. Funny, though, I can't recall ever seeing any mea culpas from Jobs over HIS major f*ups.

And to compare the minor debacle in question to FEMA's massive mistakes is the height--or rather depth--of disingenuity.

Re: Maemo.org Download Problems Explained
 

That's too broad a supposition.

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Didn't intend to deify Jobs. Actually, I was referencing the rumors that he is a pretty nasty boss and hard to work for because he's so demanding. If I was an Apple fanboy, I wouldn't be here...I'd be out paying 20 bucks for software updates :eek:

As for the FEMA comparison...it was for humor's sake, mostly.
But, with respect to importance to this particular product line and its competitiveness/reputation in the market, I do think that this "minor debacle" has had some somewhat major consequences. Several of the bloggers who covered the tablet have essentially abandoned it--TabletGuru is perhaps the most explicit about his frustration regarding the server problems (http://www.tablet-guru.com/2007/12/nokia-talk-to-us/) , but others have also moved on to other products, particularly the Asus Eee. I suppose this is part of the natural technology evolution---but missteps by Nokia don't help.

Oh well, the good news is that the Nokia team is well-rested and back to work. :)

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I do agree that the server inadequacy issue, while minor in a sense, can have severe consequences. I just expect the maemo guys to rally and, in time, smooth over most of the ruffled feathers. This, too, shall pass.

Oh, and I can't see how bloggers move from the N810 to the Asus eee in anything other than immediate interest (the devices are that different). There won't have to be any debacle involving the eee and they'll move on anyway. Nature of the beast.

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Ahh, so everyone gets dropped thumbnails? Well if its unrelated to 'caching network issues' then i would think this would improve their image to fix the thumbnail issue. Gives a feeling of 'tread lightly on this thin ice'... and 'anything on this server might just disappear tomorrow not like we backup or anything' :)

Re: Maemo.org Download Problems Explained
 

I'm saying the interpretation of what was said was overly broad. I didn't see that Ferenc said EVERYTHING was fixed, as was alleged he did.

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Heh ok so i guess we've established you can neither confirm nor deny the thumbnails dont appear. Progress was made, and i feel good about that... really. I'm feeling much better now... *Twitch* IGNORE THAT!

Didnt mean to press you, more of a generally directed question to detemine how widespread that issue was. I am not concerned with blaming, it was a question which you or others dont need to answer if you think such an empirical observation would show a bias.

My post was probably too near a flame about Steve jobs, hanging, and fema to be interpreted properly. The device is the best around for my daily use even with maemo.org as it is.

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lol... no biggie. If I noticed the thumbnail problem there would be no issue with me making an observation-- I just haven't seen it yet. I just don't expect there to be a relationship between that sort of issue and the more critical server defects. Anyway I think there's a general interpretation malfunction here so I'll just shut up now. :D

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Ahh, and I finally got my shiny new N810 in my hands today, thanks to Dan (thoughtfix).

But unfortunately, the repositories are giving me "no such file" errors, and even the temporary ones I added come up with connection refused (or something along those lines; I don't have it in front of me at the moment). And yes, I can web browse to most sites just fine -- except anything on maemo.org or nokia's tableteer site, which only come up but RARELY and more often just sit there doing the "connecting..." slider.

Somewhat frustrating, that, and the Windows software updater doesn't see anything new to update, even though I don't have .50-whatever it is.

Ah well, I'll try again in another day or so?

-Jennifer

Re: Maemo.org Download Problems Explained
 

Jennifer: You are not alone, I promoted the same issue this afternoon.

MSD

Re: Maemo.org Download Problems Explained
 

Not in this instance, here is the whole piece: -

"I’m seriously so pissed off right now that I’m about ready to launch my N800 through the window. When the first beta OS2008 was released for the N800, Nokia knew full well that there would be alot of downloads, and yet they didn’t do a thing extra for their server capacity. I remember having to get the .bin file off a torrent that someone setup, it was so bad.

Nokia released the official update for OS2008 on the N800 a few days ago, and with the same experience. There were so many people trying to download the update that the servers got hosed, and once again, we turned to torrents.

What sucks is that the repositories are hosed, too now, and Nokia hasn’t done a damn thing about it. Nokia, pay attention. There is absolutely NO, I repeat N-O reason that ANY server should be hosed for 3 days. Period, end of story. If you can’t get your repositories back up so that we can enjoy applications on the new OS, then you should just shut the whole thing down. I’m dead serious.

I love my Tablet. I’ve personalized the cover, used it to blog on the go, and even started a blog about it. I want to be the first person to encourage someone else to buy one and enjoy the mobility. However, if even *I* am sooo pissed off at the piss-poor experience of updating that I’m willing to chunk this thing down the stairwell, perhaps you should perk up your ears. Users are pissed, Nokia. Canola2 is one of the most anticipated applications lately, and I’ve spent the better part of the morning attempting to update my repositories so that I can install it and find a newfound appreciation for my Tablet as a media player.

I’m really appalled, also, at the lack of communication from Nokia/Maemo about this. Why hasn’t there been an announcement on Maemo.org? Tableteer? ANYWHERE?

And while I’m ranting, I’d like to know what the crap happened to the great idea that *was* the developers discount program? As I recall, it was decided that to encourage development for the new OS on the N810 (and to encourage internet chatter about the new device) a lucky 500 individuals would be getting a hefty discount on the N810, so that they could easily snag one and get to work. Well, you know what, Nokia? There’s really nearly no point in doing this anymore, you’ve botched that so bad. First off, the N810 is out. Hell, it’s even out in your FLAGSHIP STORES. And yet those of us with the discount code can’t use it yet. What was the point?

I don’t buy that it had to do with inventory issues. 500 units is nothing. I don’t buy that it is supply issues, they’re on sale elsewhere. To properly handle that program, you should have setup a private store with exactly 500 units, for the 500 code-holders to get the FIRST 500 N810S OFF THE FACTORY LINE.

I’m *REALLY* disappointed in this whole launch, Nokia. What’s even MORE disappointing is the lack of communication. For shame, Nokia, for shame."

Re: Maemo.org Download Problems Explained
 

Canola will be available when I move this unit and purchase the Ipaq 210 Enterprise.

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I was speaking generally. I thought the context of the discussion would show that. Sorry. My point was that for the most part bloggers will move their attention from device to device as new ones are released. Nature of the beast.

Of course there will be those who act out of anger. I would hope that's not the norm. I would also hope most bloggers are too professional to act so impulsively.

And some points of that article turned out to be incorrect assumptions (refer to Ferenc's public apology), which a responsible blogger would address with a follow-up. I don't know offhand if that was done here.

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I have an EEE to play with now. How much have I posted in the last week? (Actually that's from being burnt out with troubleshooting stuff *everywhere* and much of it being redundant.)

Anyway, he thanked people for seeding the updates. Isn't third party distribution against Nokia's TOS? (part of why I had to go through an 18 hr download of OS2007HE from the horse's mouth)

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Has the newness worn off yet, Hedgie? :D

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Would someone care to say what FEMA is? Is it something the whole world would know about except me or what?
At a guess, a condom for women? Or a Finnish fish dish served up in the Nokia canteen? A person of indeterminate gender?

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:rolleyes:

http://www.google.com/search?ie=utf8&oe=utf8&q=fema

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Sorry, I was pointing out that on an international platform like this, not everyone has the same cultural references. It was meant to be ironical and funny.
Of course, I had already looked it up myself.

Re: Maemo.org Download Problems Explained
 

who would launch a DOS attack on maemo?

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Heh, really. But it does make for a good excuse for all the mess that seems to be the rule with them :-(.

Easier to be a victim than just fix the problems.

Yeah, frustration reaching disgust, VERY sad to say.

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You really think ferenc is lying to us? That's a lot of cynicism. . . . :\

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Cynicism based on observation :-). The proof is when the problems are solved and excuses quit being given. Excuses are cheap, results not so much so :-).

At this point, and I really hope I am wrong, I do not have good feelings about the future with nokia involved. The community might be able to pull it off but my doubts about nokia's sincere interest continue :-(.

Every time I install something not officially blessed by nokia and have to click on their warning that it may cause horrors to happen since it isn't from nokia, I just have to laugh. How about rather than putting that with everything not by nokia (that would make seeing it a rarity), they promise ONLY when you install their stuff that it will be perfect and never create a problem of any kind. I find that message just a bit obnoxious. Silly would be an apt description to anyone but a lawyer or management :).