to lazy to send in
 

I really don't want to send my tablet in and pay for shipping and find a box exactly, but I will if I have to, anyways I was wondering if anyone knows how to fix blue vertical lines on the screen of a n800?

Re: to lazy to send in
 

A can of green spray paint? No blue lines now!

I assume getting a new screen and replacing it would do the trick; I know the N810 screen has been sourced, and I think the N800 too. Search around for it. (It's been speculated that the N810 screen (same size, but transflective) could be a replacement; this has been partially smacked down by a Nokia employee saying he thought even the flex cable was different, but no certain results exist. It would be the single most exciting N800 hardware mod ever, I think, if you could do it.)

Re: to lazy to send in
 

i didn't know the New York Yankees were an official sponsor of the Nokia ITTs.

Re: to lazy to send in
 

nyuk, nyuk, nyuk. :)

will you be here all week?
should I try the veal?

Re: to lazy to send in
 

ok, so no one knows, also could someone from nokia, or knows someone from there please tell me why I should pay for shipping on there mistake?

Re: to lazy to send in
 

Why don't you call Nokia, if you want answers from Nokia? :rolleyes:

Re: to lazy to send in
 

I'm AMAZED they make you do this in America. Here in Europe you can just take it to the nearest authorised repair centre, all totally free (it doesn't even have to be a Nokia centre, a lot of independent phone shops and chains will act on Nokia's behalf, and their names are listed on Nokia's regional websites).

Re: to lazy to send in
 

i actually found that if i apply pressure to the left side of the shell next to the touch screen it goes away, whatever that means

Re: to lazy to send in
 

If you prefer European pricing and European policies, I guess that would be an argument for living in Europe.

Re: to lazy to send in
 

I'm not praising things for being European :-) , just mentioning that it clearly is possible to run a repair service without demanding that the devices be posted at the owner's expense.

It sounds like some American customer service companies have cut a few too many corners.

Re: to lazy to send in
 

So it's not impossible; maybe it just costs more... You know, European pricing?

If it saves us enough money, maybe it's not too many corners.

Re: to lazy to send in
 

Well, what it stems from is the carrier control of cellular device distribution. We don't have Nokia, Samsung, LG, Sony Ericsson, Motorola, etc stores here, we have AT&T, Sprint, Verizon, Alltel, and T-Mobile stores, and carrier stores don't really offer repair services.

If we did have a cellular market more like the European market, then, yes, we'd have manufacturer stores everywhere that also offered repair services, but, alas. . . . ;)

Re: to lazy to send in
 

European pricing seems a lot higher than in the US mainly because of much higher taxes (every price listed in Europe includes approx 20% sales tax, you aren't allowed to advertise tax-free prices) and the current massive strength of the Euro and Pound.

Take those out and there's very little difference between the amount of money available for technical support in the US and Europe.

In any case, allowing devices to be dropped off by customers at repair shops that exist anyway wouldn't cost the support any extra.


These aren't manufacturer stores that do the repairs though, they're independent repair shops and retail chains.

The staff at these places don't work for Nokia, Nokia doesn't own these shops, it's just Nokia agreeing to pick up the tab for whatever needs fixing as long as it's covered by the guarantee.

Nokia's support site for each country lists which shops in that country will take Nokia devices in for repairs. For example in Britain a lot of Carphone Warehouse stores will repair Nokia devices under guarantee, I know someone who took their N800 to be fixed there.

The way it works: You take the device to any designated repair place, they fix it, you collect it, and they send the bill to Nokia. You don't pay a penny. The repair time at our local place varies from a few days to a couple of weeks, but there are absolutely no costs for the user except travelling to the shop (and as they're mainly in retail chains they're usually on your shopping route anyway).

And because you're actually there, you can often chat directly to the people who repaired your device, which makes it easier to find out exactly what went wrong and how to avoid problems in the future. It's very much like chatting to mechanics who have fixed your car.

The icing on the cake is that you can get these repairs at any repair centre in the entire EU, you don't have to live in the place where you get it fixed. If you're on holiday within Europe and your phone breaks down, you can get it repaired for free right there.

It's such a simple and easy to use system, I cannot see why this is being denied to American customers. The US is the one market on the planet where Nokia has failed to grow, maybe introducing this European-style support system might help them win back customers?

Re: to lazy to send in
 

I would definetly be happier, but I don't think I am sending it in now because it works now it seems