Originally Posted by ABerri (Post 359351)

I ordered an N900 and to my knowledge the HD2 is not a "lesser" phone. I think the N900 and the HTC HD2 are probably the two top smartphones to own today or whenever they are released.

Maybe the HD2 is better than the N900 in ways such as Portrait mode since it can do almost everything in that mode whereas the N900 is still landscape. Yes we are hoping that some of the "fixes" Nokia is supposedly doing is creating more Portrait orientation on the phone so we are able to use it with one hand sometimes.

And I understand the thread creator's frustration. Why Peter and his team are being soo shallow with their communication when they know they have a bunch of upset people who pre-ordered this phone and when there is a delay, show appreciation to your consumers and give us hopeful info and accurate deadlines.

Originally Posted by fcukwaiting (Post 359342)

I'm through with being treated like an idiot.

Your stores took my preorder back in September and since then...

Nothing.

Delay upon delay and when you do finally release some info. You email some other website instead of informing us, here at the maemo community.


So I'm done.

Cancelled my preoder today and ordered a HTC HD2 because they at least

LIKE EVERY OTHER COMPANY WITH A VESTED INTEREST IN THEIR CONSUMERS

Your crap annual profit is more than justified.

**** Nokia

Originally Posted by fcukwaiting (Post 359342)

Originally Posted by fcukwaiting (Post 359342)

Delay upon delay and when you do finally release some info. You email some other website instead of informing us, here at the maemo community.

Originally Posted by Nitchers (Post 359361)

I've read your post carefully, and i'm no expert but what i'm getting here is that you're slightly upset??

Originally Posted by bugelrex (Post 359372)

The way this release is being handled does not inspire confidence. Should non-fanboys cancel their pre-orders and just wait for non-fanboy reviews for stability and battery power?

Originally Posted by bugelrex (Post 359372)

We're just asking for a solid date

Originally Posted by lorelei (Post 359377)

I'm not an expert either, but I think that I agree with your careful analysis of the situation.

Should we get a third opinion? Or maybe an expert should settle this for good :)

Originally Posted by bugelrex (Post 359372)

Are the people complaining asking for too much? No.

After all, we are the one spending our money to buy your product. We're just asking for a solid date, without a solid date it implies any of the following (may or may not be true, and the sad thing is that none of them are probably true):
- There is a hardware issue on the production line. Fair enough, understandable
- Your firmware is not stable and you are rushing to fix it. Doesn't inspire confidence. To not be able to give a date after the initial deadline has passed shows something serious has come up.
- Does Nokia have 'code-freeze' QA Process or do they throw the code over the wall to customers? A product of this complexity would need at least 2 weeks QA code-freeze
- Have all the pre-production units have critical features turned off? And its the enabling of these features that have de-stablized the code? i.e Nokia have trouble managing and developing complex code on schedule.


The way this release is being handled does not inspire confidence. Should non-fanboys cancel their pre-orders and just wait for non-fanboy reviews for stability and battery power?

Originally Posted by Mengs (Post 359390)

Personally, I've canceled my order as of today... I don't like being treated like a fool. When I bought this phone back in October, I was promised that either week 44 or earlier, but definitely no later. Now when I email them, all they tell me is that they don't know and in fact no one knows. I guess it's just business, do whatever it takes to sell the device but forget about the customer once deal is done. Yeah, nice try. HTC is getting my 600€

Originally Posted by ABerri (Post 359351)

I ordered an N900 and to my knowledge the HD2 is not a "lesser" phone. I think the N900 and the HTC HD2 are probably the two top smartphones to own today or whenever they are released.

Maybe the HD2 is better than the N900 in ways such as Portrait mode since it can do almost everything in that mode whereas the N900 is still landscape. Yes we are hoping that some of the "fixes" Nokia is supposedly doing is creating more Portrait orientation on the phone so we are able to use it with one hand sometimes.

And I understand the thread creator's frustration. Why Peter and his team are being soo shallow with their communication when they know they have a bunch of upset people who pre-ordered this phone and when there is a delay, show appreciation to your consumers and give us hopeful info and accurate deadlines.

Originally Posted by Mengs (Post 359390)

My theory says that there's something seriously wrong with the phone (maybe battery, maybe security... I don't know), but Nokia doesn't want to inform their customers being afraid of people canceling orders... I mean after the last quarter numbers, I wouldn't be surprised.

Originally Posted by GunnerzMate (Post 359398)

Nokia didn't want to delay the device and it has probably very little to do with any bugs. Nokia simply didn't expect so many preorders and so they delayed the phone so they could manufacture enough phones to fill in the preorders. Its not like they wanted to delay the phone just so a bunch of kids would get mad over it. They are doing for you, the customer. Imagine if Amazon got the first batch but they didn't have enough N900s to give you one so you would have to wait another 2-3 weeks for another batch...Same story.

Originally Posted by Mengs (Post 359390)

give us a date; even if it would be February 2010, just give us a date so we know what to wait for.

Originally Posted by danramos (Post 359387)

No. What we are asking for is definitely NOT a solid date..

Originally Posted by andree (Post 359404)

the unforunate thing is, that the development doesn't stop for concurrent companies - and if Nokia spends another 4 months fixing existing stuff, and simultaneously developing n900+1 and maemo 6, that is

1) kinda' unfair treatment for future n900 buyers (even more so, if n900 support will only last until n900+1)...

2) unfortunate for maemo itself, as android/webos/apple/winmo will get many new users+devs, and nokia gets.. well.. not much... not everyone is that enthusiastic about using/developing software for virtual machines :)

3) by 2009/02, I'm sure many new devices will be out, and I'm quite sure n900 specs won't look so cool then, as they do today...

Originally Posted by Snotick

t still amazes me the way people react to Nokia in regards to the announcement, release dates, fw updates and bugs/build quality of their phones.

It only takes a little bit of research here at HOFO to know the following about Nokia:

1-They always announce a phone many months before you will ever be able to buy it.

2-They will make you think if you preorder the new model, that you will be the first ones to receive the phone. When in reality, you will spend weeks, maybe months reading other peoples reviews about the same phone that they bought at Amazon, Dell or Newegg.

3-There will always be software and hardware bugs/defects that will need to be fixed before a new Nokia phone can really be deemed usable. Yet people run out and buy (some preorder) said phone and then complain about each and every problem until Nokia fixes it. Most Nokia phones become much better after V20 fw updates.

4-Nokia rarely (if ever) has release dates for fw or phones, and if they do, they rarely (if ever) stick to that date.

5-Nokia will never give you one phone with all the features that it has in its manufacturing arsenal. You can scream from the the rooftops of Espoo Finland about the one or two features that was missing from your phone (N82=3G, 5800=Internet Radio, etc) It will never happen as long as people continue to buy the current offerings Nokia releases.


I feel sorry for the first time Nokia buyers that may not read reviews here or on other websites. Those buyers that may stumble upon a newly released model, not knowing what to expect.

But for everyone else, especially those members of HOFO (me included) who have owned multiple Nokia phones of the past few years, we should know exactly what to expect from Nokia. Its sad to say but we need to expect less from them, then we wont be disappointed.

Know that every new phone announced will take 6 months before you see it.

Never preorder through Nokia, you can get it just as fast (and cheaper) elsewhere.

Never buy the first batch of phones, wait 3 months for bugs to show themselves. (You may not want the phone then)

Wait until the phone is shipping with V20 FW, this will ensure most bugs have been corrected.

Never buy a phone, thinking that the FW will be out in a few days. It could be weeks or months in reality.

Never skip buying a current phone, thinking that the next model will have the one feature that your missing. Odds are, Nokia wont put it on the new model either.

Originally Posted by mobiledivide (Post 359411)

Still boggles my mind all the anger. Products get delayed all the time,

Originally Posted by ABerri (Post 359351)

[...] to my knowledge the HD2 is not a "lesser" phone [...]

Originally Posted by ewan (Post 359420)

I think it's not the delays that are bothering people so much as the lack of communication. More than most devices the Maemo line are Nokia products, but community efforts. It wouldn't hurt Nokia to just be open and honest about whatever the problem is, or at least it wouldn't hurt more than the uncertainty is already doing. As it is people are speculating wildly about hardware problems, inadequate battery performance, and critical bugs; a little clarity wouldn't go amis.

Originally Posted by Mengs (Post 359408)

I think I'm moving over to the android forum now as I won't be having a Nokia as my next phone :)

Originally Posted by fcukwaiting (Post 359342)

I'm through with being treated like an idiot.

Your stores took my preorder back in September and since then...

Nothing.

Delay upon delay and when you do finally release some info. You email some other website instead of informing us, here at the maemo community.


So I'm done.

Cancelled my preoder today and ordered a HTC HD2 because they at least

LIKE EVERY OTHER COMPANY WITH A VESTED INTEREST IN THEIR CONSUMERS

Your crap annual profit is more than justified.

**** Nokia

Originally Posted by lorelei (Post 359377)

I'm not an expert either, but I think that I agree with your careful analysis of the situation.

Should we get a third opinion? Or maybe an expert should settle this for good :)

Originally Posted by Bratag (Post 359453)

Please feel free to combine these words in the order of your choice

***, don't, door, let, the, hit, you, way, on, out, the

Originally Posted by Texrat (Post 359494)

Good point Rushmore.

Perhaps video advertisements should start off demonstrating all the computer-oriented stuff, and at the end the narrator intones, "Oh yeah, it's a phone too..." and then the phone features are showed off.

Originally Posted by Texrat (Post 359500)

Not sarcastic at all.

Originally Posted by Texrat (Post 359494)

Good point Rushmore.

Perhaps video advertisements should start off demonstrating all the computer-oriented stuff, and at the end the narrator intones, "Oh yeah, it's a phone too..." and then the phone features are showed off.