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-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   N900 Guaranty (https://talk.maemo.org/showthread.php?t=33775)

kopte3 2009-10-31 15:12

N900 Warranty
 
I will get my N900 from USA, and i live in Serbia, Europe. I know that my warranty will not be valid here so is it possible to buy European warranty or something like that? Because i don't want to send it back to USA if something bad happens. I hope everything will be fine. :rolleyes:
Thanks in advance.

MrGrim 2009-10-31 15:41

Re: N900 Guaranty
 
I'd go for a locally-bought one. I'm from Romania (hi neighbor!) and i'm not even considering buying from US. Not only do transport&custom tax take a lot off the price advantage, it also leaves you without much warranty support. Best throw in a few more dinars and get local support (i found shops here which offer about the same price as nokia online stores in europe)

allnameswereout 2009-10-31 15:58

Re: N900 Guaranty
 
The correct English word is 'warranty', not guaranty. Although in my language its 'garantie', and in yours 'garantni' or 'garancija'.

In US you get 1 year warranty from seller.

Now, manufacturer warranty Nokia's policy is as follows: because you buy product in US, the warranty must be claimed in US. For Nokia this counts for every country. E.g. if you buy in Singapore, only valid in Singapore. If you buy in Australia, only valid in Australia. The only exception Nokia makes is for EU. If you buy in country part of EU, the warranty is valid in EU. According to Nokia.nl also Iceland, Norway, Switzerland, and Turkey, but this list may be out of date. You can find this warranty information on Nokia.rs.

kopte3 2009-10-31 16:31

Re: N900 Guaranty
 
MrGrim, well, mobile market in my country is a total mess, even the official sellers are rudely expensive. I can bet that the first month or two prices are not going to be lower than 700€, so you get my point neighbor.
For example the lowest price for 5800 now is about 320€, and i bought mine in UK for 270€ 8 months ago.
allnameswereout, thank you for pointing my mistake, i was in a bit of hurry, so i didn't think about it properly, and yes, it's "garancija" on my language.
I don't know, maybe i should call Nokia officials here and ask them what to do. I thought somebody had similar experience. Thanks anyway! :)

Btw, can some admin please change the name of the thread to: "N900 Warranty" ?

MrGrim 2009-10-31 16:45

Re: N900 Guaranty
 
I found the N97 here for the equivalent of about 550 euros, which is the same as nokia online store in, say, germany (of course, more expensive than USA). I called the shop, they say that they do have it. Of course, it's unlocked and without contract.
Note that in the EU all warranties are at least 2 years. So maybe a short trip to Hungaria, Romania or any other EU member of choice may be a good idea
Edit: If you're interested, post again some time after the N900 finally launches (it will probably take some time for it to get here in the 3rd world) and hopefully i can give you more details

NikiSk 2009-10-31 17:01

Re: N900 Guaranty
 
Yep, I know what you mean. Several years ago, while Bulgaria was still outside of the EU, the prices were 20-30% higher compared to these in the EU. My advice is to buy from UK or any other EU country (I am not sure whether you have to pay taxes for import from EU).
If you have relatives in the USA and they can bring it to you, so that you could avoid taxes, VAT etc, it is the best choice, but then you won't have warranty.

P.S. The Bulgarian word for warranty is гаранция. :D

RevdKathy 2009-10-31 17:09

Re: N900 Guaranty
 
[off topic] The English word can be guarantee, too. Until relatively recently that was more common in the UK than Warranty[/off topic]

MrGrim 2009-10-31 17:11

Re: N900 Guaranty
 
Quote:

Originally Posted by NikiSk (Post 362504)
The Bulgarian word for warranty is гаранция. :D

Which in latin letter is 'garantzia'. Just to let people know ;)

kopte3 2009-10-31 17:15

Re: N900 Guaranty
 
I have a friend who will buy it in USA and bring it to me. I know i will not have valid warranty in my country, but i will save at least 250€, probably even more. Then i will just have to pray that i didn't get a faulty one. :)

r0eladn 2009-10-31 17:21

Re: N900 Guaranty
 
don't forget the maybe even more important insurance policy. againt theft, dropping it, watering it etc.

allnameswereout 2009-10-31 17:22

Re: N900 Guaranty
 
I'd consider the option to buy from UK because AFAIK its cheapest in UK. You do need to pay for S&H, and the adapter won't work ofcourse, but those are cheap and common.

I think starting from 1 january 2010 Serbian citizens don't need visa anymore to enter EU.

Because you can claim warranty in EU, if it breaks after 1 year, you make a nice trip to the nearest Nokia Service Point from Beograd. It does not matter where as long as its in EU and has a Nokia Service Point. You can look up where these service points are, but I think its safe to assume they exist in capitals like Sofia, Bukarest, Budapest, Zagreb. Maybe also some smaller cities which are more near you, I don't know.

Or hmm, like you say, take the risk. :)

GunnerzMate 2009-10-31 17:28

Re: N900 Guaranty
 
Uk is much better to buy the phone from, it would be a lot cheaper than from the USA, besides its much closer.

kopte3 2009-10-31 17:36

Re: N900 Guaranty
 
allnameswereout, i see that you're very well informed. :)
I can get if from USA for 395€, i think that's cheap enough. I'll take the risk because i have no other option at the moment.
No risk - no fun. :)

MrGrim 2009-10-31 17:49

Re: N900 Guaranty
 
Maybe there's some special offer i'm not aware of, but the N UK online store sells for 500 pounds, which is about 800 dollars. Now that's some serious difference from the 600$ in US.
kopte3, i'm not sure how exactly you can get one for just 400$, but can your friend bring one more for me? ;)
EDIT: sorry for being a *****, i should read more carefully. 400 euros is more apropiate :D

kopte3 2009-10-31 17:54

Re: N900 Guaranty
 
MrGrim, i said 395 as euros. ;)

r0eladn 2009-10-31 18:16

Re: N900 Guaranty
 
with the nokia discount(which actually doesnt apply anymore right now) its 115 euro's more expensive in europe.

and you need to think about the plug that comes with it in the us. you will lose some money on getting a plug-changer or other adapter cable.

but anyhow.

i say think of the insurance. pay 5-8 euros a month so its insured against dropping or waterdamage and theft.

if the hardware fails, you report it stolen and you should get a new one. fixes your warranty problem.

(i didnt say this post, so no law suits please, im sleep-browsing)

mikec 2009-10-31 22:14

Re: N900 Guaranty
 
I believe the EU standard for all electrical goods is 2 years, don't let your retailer tell you otherwise.


Mike C

dba 2009-11-02 13:51

Re: N900 Guaranty
 
First time poster, been lurking for a month or so.

Do any US purchasers have an opinion of the extended warranty (guaranty!) options? The Nokia standard warranty is one year, with an additional year available as an option - but only if purchased at the same time, at a total of ~$700. I see that Amazon offers a "Squaretrade" three-yr limited warranty which with N900 purchase totals ~$640.

1. Is an extended warranty a good idea for this handheld? (I normally don't bother with those.)

2. Does anyone have any experience with Squaretrade?

3. Oh, and is Amazon considered an "authorized reseller"? That might have manufacturer warranty implications as well.


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