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-   -   N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures (https://talk.maemo.org/showthread.php?t=35075)

bbrindle 2009-11-25 13:15

N900 Microphone / Mic Issues: Dead on Arrival (DOA), Not Working, Intermittent Failures
 
Hey everyone,

Was very excited to get a N900 yesterday but right out of the box I noticed that I have no mic audio. I know the odds of this being a hardware issue are pretty good since I hadn't mucked with anything but wanted to see if anyone had any ideas.

On-board mic audio does not work for any application. (Phone, video, voice recorder) I can use the included headset and the phone switches to the headset profile works like a champ. When I say the mic doesn't work I mean there is NO audio present what-so-ever. (No hum, noise or anything. Total silence.)

Fired up alsamixer to take a peek and I do not seem to have a capture device? Insert the headset and then PGA switches to capture and goes to 40.

Any ideas? Also any advice on who I should contact first? Nokia or Amazon. If it turns out to be truly broken I'm sure it's going to be a long wait for a replacement. So much for getting it early.


Brian

maemoexperts 2009-11-25 13:20

Microphone not working
 
Guys,

Received my N900 this morning (finally) but the microphone is not working ie. The other person on the call can not hear me.

Anyone have a similar problem or heard of this problem before ?? searched, but nothing.

To resolve Ive tried the following without any luck:-

- Flashed standalone
- Flashed NSU
- Call recorder software does not pickup anything up
- Phone works with headphones
- Mute / unmute doesnt do anything

Annoyed or what. Any suggestions ? Thanks

mobiledivide 2009-11-25 13:23

Re: Microphone not working
 
Looks like you aren't the only one

http://talk.maemo.org/showthread.php...270#post391270

Thread merge?

dnastase 2009-11-25 13:26

Re: N900 no mic audio
 
This sucks, see there is another user complaining about this in a recent thread.

Mine works, and for comparison, alsamixer shows: Master and Capture (without headphones that is).

That's why I prefer to buy in store: if it doesn't work I just return it immediately and get a new one on the spot.

sjgadsby 2009-11-25 13:41

Re: Microphone not working
 
Quote:

Originally Posted by mobiledivide (Post 391287)
Thread merge?

Yep. Done.

nuknuk 2009-11-25 13:42

Re: N900 no mic audio
 
No mic here

bbrindle 2009-11-25 13:45

Re: N900 no mic audio
 
dnastase - Thanks for the info. Can you do an alasamixer -c0 then tab over to Capture and tell me if you have a capture device there? (Says capture in red under it)

Thanks for the thread merge - sorry to hear others having the same issue but hopefully that means it's not hardware.

mklass 2009-11-25 13:47

Re: N900 no mic audio
 
Its looking like a good few people that got their devices today have had microphone fails.. This is bad new. Maybe Nokia rushed on the production line to get the devices shipped..

benny1967 2009-11-25 13:49

Re: N900 no mic audio
 
Can't wait for Engadget to pick this up... "It's still not a phone"
:(

nuknuk 2009-11-25 13:52

Re: N900 no mic audio
 
This sucks what a joke.

njoughin 2009-11-25 13:57

Re: N900 no mic audio
 
Quote:

Originally Posted by nuknuk (Post 391362)
This sucks what a joke.

Didn't you order two? is it one with the problem or both?

nuknuk 2009-11-25 13:58

Re: N900 no mic audio
 
Sold one to my mate he is in work till midnight.

bbin 2009-11-25 13:58

Re: N900 no mic audio
 
Oh bugger! Looks like Nokia still orders mic's from the same manufacturer... me thinks 5800 used to have same kind of problems with the first batch :(

kopte3 2009-11-25 14:03

Re: N900 no mic audio
 
That was earphone not a mic on 5800, believe me, i had that problem.. ;)

bbin 2009-11-25 14:06

Re: N900 no mic audio
 
this is seriously bad news! :(

nuknuk 2009-11-25 14:07

Re: N900 no mic audio
 
And just called nokia they said take it to nokia care centre.

nuknuk 2009-11-25 14:08

Re: N900 no mic audio
 
NOKIA Wan^%^&^%^ERS

mklass 2009-11-25 14:08

Re: N900 no mic audio
 
From what I've read its only the UK's first batch that is having the Mic problem not seen any other Country having this..

sharper 2009-11-25 14:13

Re: N900 no mic audio
 
Quote:

Originally Posted by mklass (Post 391400)
From what I've read its only the UK's first batch that is having the Mic problem not seen any other Country having this..

This guy in the US had the same problem http://twitter.com/niedobry

nuknuk 2009-11-25 14:15

Re: N900 no mic audio
 
I have sound out of phone music etc but mic not working.

dnastase 2009-11-25 14:20

Re: N900 no mic audio
 
Quote:

Originally Posted by bbrindle (Post 391338)
dnastase - Thanks for the info. Can you do an alasamixer -c0 then tab over to Capture and tell me if you have a capture device there? (Says capture in red under it)

Thanks for the thread merge - sorry to hear others having the same issue but hopefully that means it's not hardware.

It doesn't say CAPTURE under any of them. I have:
- HP DAC 0
- HPCOM DA
- PGA

Cherrypie 2009-11-25 14:22

Re: N900 no mic audio
 
who's using todays smarthphones phone function anyway? :D

sry for that one. :x

Venomrush 2009-11-25 14:31

Re: N900 no mic audio
 
nuknuk, maemoexpert
how long did you charge it for before turning it on for the first time?

nuknuk 2009-11-25 14:33

Re: N900 no mic audio
 
Put on charge straight away about 1 hr after but still no go:confused:

Venomrush 2009-11-25 14:34

Re: N900 no mic audio
 
Quote:

Originally Posted by nuknuk (Post 391462)
Put on charge straight away about 1 hr after but still no go:confused:

heh?
charge for 1 hour then 1st turn on?

nuknuk 2009-11-25 14:36

Re: N900 no mic audio
 
i put it on charge then tried to make a call 1hr later no joy

maemoexperts 2009-11-25 14:38

Re: N900 no mic audio
 
Quote:

Originally Posted by Venomrush (Post 391458)
nuknuk, maemoexpert
how long did you charge it for before turning it on for the first time?

Not too long ... but I turned it on and continued using whilst it was still charging.

What makes you ask ?

Stskeeps 2009-11-25 14:40

Re: N900 no mic audio
 
Does the phone part work when headset is in?

nuknuk 2009-11-25 14:40

Re: N900 no mic audio
 
Is yours goosed aswell have you called the nokia joke line
Quote:

Originally Posted by maemoexperts (Post 391478)
Not too long ... but I turned it on and continued using whilst it was still charging.

What makes you ask ?


maemoexperts 2009-11-25 14:41

Re: N900 no mic audio
 
Quote:

Originally Posted by Stskeeps (Post 391484)
Does the phone part work when headset is in?

Yep, works ok.

maemoexperts 2009-11-25 14:44

Re: N900 no mic audio
 
Quote:

Originally Posted by nuknuk (Post 391485)
Is yours goosed aswell have you called the nokia joke line

I did call nokia to see how fast of a replacement they could offer if we can't resolve the issue ..... Got quoted 2 - 3 weeks. I hope we can sort this.

Venomrush 2009-11-25 14:44

Re: N900 no mic audio
 
Quote:

Originally Posted by maemoexperts (Post 391478)
Not too long ... but I turned it on and continued using whilst it was still charging.

What makes you ask ?

Thinking the first charged screwed it up.
Maybe because it's been shipping for so £!$!^ long

I'm going to turn mine on first thing tomorrow and check the batty can make calls

nuknuk 2009-11-25 14:46

Re: N900 no mic audio
 
Never happend to me before with anyphone even the n97 worked allbeit slow

Venomrush 2009-11-25 14:49

Re: N900 no mic audio
 
anyone received their N900 today and DID NOT have the mic issue?

mklass 2009-11-25 14:54

Re: N900 no mic audio
 
Ill let you know soon.. Mines at home now gonna drive home an grab it soon

Venomrush 2009-11-25 14:59

Re: N900 no mic audio
 
if mine is defective tomorrow
i'm just going to return it and get full refund

so here's our journey so far with the N900

pre-order -> wait -> more wait -> order cancelled by nokia -> re-order -> wait -> more wait -> order decline by bank -> re-order -> wait -> phone in hand but can't make calls

great, if mine is defective as well, i'm going to ditch Nokia
i had the N97, that was a big disappointment, really look toward for the n900 and now this

Venomrush 2009-11-25 15:33

Re: N900 no mic audio
 
so far from what i can tell
people who are not having the mic issue did not charge their device before turning it on for the first time

hypnotik 2009-11-25 15:35

Re: N900 no mic audio
 
Quote:

Originally Posted by Venomrush (Post 391617)
so far from what i can tell
people who are not having the mic issue did not charge their device before turning it on for the first time

Wow, that's messed up. Static discharge or something fried the mic?
Yeah, I charged plugged my phone into mains before turning it on for the first time, but then I only charged it for an hour before I had to head out. But no mic issues here.

kalim13 2009-11-25 15:47

Re: N900 no mic audio
 
Quote:

Originally Posted by Venomrush (Post 391617)
so far from what i can tell
people who are not having the mic issue did not charge their device before turning it on for the first time

is this confirmed. i still have to get home and open the box, if this is the case i will start my phone, drain the battery and than charge it.

thanks

Bratag 2009-11-25 15:49

Re: N900 no mic audio
 
Quote:

Originally Posted by kalim13 (Post 391651)
is this confirmed. i still have to get home and open the box, if this is the case i will start my phone, drain the battery and than charge it.

thanks

Dont drain the battery the entire way - that seems to lead to a possible problem with being unable to charge.


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