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Has anyone from the Maemo team actually responded to any bugs?
Just wondering.
All I see is people telling others to post bug reports. But there are so many reports. Has anyone actually gotten a reply regarding a bug they posted? Or has anyone from the Maemo team actually responded to a bug report saying they will address it? I have this sinking feeling the website is just a giant black hole to keep people quiet while resources are put into Maemo 6 :rolleyes: |
Re: Has anyone from the Maemo team actually responded to any bugs?
Yes they do, they always respond to my report after 1 working day.
Every bug reports will be looked at and get an appropriate respond as to what action will take place to it, so just file them when you find any bugs. |
Re: Has anyone from the Maemo team actually responded to any bugs?
It would be great if we could get some info from the devs on what is currently being worked on, ETA on next firmware, etc.
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ETA of the firmware is in Nokia's hand, Nokia releases whenever they feel right.. |
Re: Has anyone from the Maemo team actually responded to any bugs?
Well yeah, but they did promise a new fw before years end, which means they have just 25 days left to release it.
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I reckon week 46 or 47 update will be out soon :) |
Re: Has anyone from the Maemo team actually responded to any bugs?
Yeah, i mean i doubt they will release it past 24th, because they don't work on X-Mas do they? So it makes more less just 20 days left, but that still is alot of time. I think the new fw should fix alot things, as well as add new ones, right?
I expect the new firmware to feature: - Added portrait mode for browser - Added portrait mode for sms - Added portrait mode for pdf - Added mms - Added more options for videorecorder - Fixed noise issue with images - Increased battery life by 10% - Updated Ovi Maps to version 3.0 |
Re: Has anyone from the Maemo team actually responded to any bugs?
They might release it after Xmas. We have a few working days between christmas and new years in Finland. Alot of people decide to stay at work for those few days and save vacation days for our summer. I'd bet they'll release then.
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Re: Has anyone from the Maemo team actually responded to any bugs?
- color fax functionality
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sorry. |
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Why? You work in Nokia on the new firmware? I'm sorry, but what i listed is nothing special, but something the average non-geek user will expect. I'm not a normal user, but i don't request miracles, considering the firmware which the phone is being sold with is roughly already 5 weeks old.
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And Nokia never announces ETAs for firmware updates in advance... |
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EDIT: Darn, sjgadsby wrote that already. |
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"Already 5 weeks old" is a bit funny to me. I wonder if you get huge new features every 5 weeks for Microsoft Windows too... Interesting expectations here, but there is no unlimited manpower, plus also quite some bugs to fix. |
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it's helpful to avoid ill-formed assumptions when asking questions-- helps avoid pointless arguments.
but the answer is yes. |
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:rolleyes: |
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You know, this is rather interesting in a way, seeing all these people who have no clue about the sheer complexity of software release and maintenance getting to peek inside the process - and have a voice :eek:
Maybe there needs to be some sort of new user orientation that forces them to go through some article about the difficulty of creating and testing software before they can post a new thread complaining about the "lack of updates" or "why are there bugs in the software" (I guess I am only half-joking). |
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If somebody else thinks the same, please add some weight by voting up the following brainstorm: http://maemo.org/community/brainstor..._packages-002/ |
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Naturally! I pity any involved Maemo team members that have as part of their job description navigating the tumultuous seas of irritated masses on the "intartoobzwebz" :D ! Seriously, after years in software QA I see some of these posts and immediately think "what alternate universe do these people live in?" |
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I agree, some updates would be nice to be released earlier (like having the hardware keyboard language switch working, for instance :-( ) but remember that this software will come packaged with the device so everything work together in concert out of the box. Anytime you alter code that interacts through API/services/processes/et.c. you run the risk of inadvertently altering the expected input of other applications, causing them to fail or work in an undesirable way. Especially critical in a complex system like these devices that come with all this software packaged, installed and ready to go from point of sale. Legacy/regression testing is time consuming. Even solely crunching through automated testing cannot solve this (if nothing else it can give a false sense of security in some situations but that is a separate discussion ;) ). See: http://en.wikipedia.org/wiki/Regression_testing |
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Application is ready to release - run all possible test for it and the system -> they work -> release the application. Another application is ready -> run all possible test for it and the system -> they work -> release the application. Nokia has weekly builds and I'm quite certain that some poor bastard are testing from week to week the same applications which haven't had any changes.. |
Re: Has anyone from the Maemo team actually responded to any bugs?
Maybe there should two different types of updates, one specifically aimed a bug fixing and another to add new features...
Just a raw idea, because being forced to expect a big patch to fix small annoying issues that could be fixed in little patches is going to piss off people a lot. I know is a weird comparison, but it is like having to wait for a Service Pack while a small KB fix could solve your issue; in the M$ world. |
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While i'm *****ing... FIX YOUR EMAIL CLIENT. FIX EXCHANGE. RELEASE NOKIA PC/MAC SYNC CLIENTS (how about listing the n900 as supported on your site??). You guys are saying don't ask for miracles, but features that were promised are catastrophically bugged. I love the phone, but I thought Maemo was supposed to be an evolution of a mature OS. Bugs that I'm seeing are ridiculous to see in v5. People are talking about getting Maemo6 early next year? Finish Maemo5. Maybe step 5/5 is fxing bugs in a mobile strategy. |
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(See and vote: http://maemo.org/community/brainstor..._packages-002/ ) As I wrote elsewhere, I think current release model can be traced back to days when full firmware flashing was done in store backroom. Hell, you didn't want to update as then you had to reinstall and configure everything. Then you wanted one big package with everything. Now in the era of "Over The Air" updates, this is no longer the case. Updates can come whenever. |
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The image can be captured and saved quicker. This allows more shots per minute and saves battery power. Also when you snap the picture you want it saved NOW so you can instantly take another, not a few seconds later. So processing will always be primitive (meaning less precise and lower quality) compared to what you can do in GIMP, Photoshop, etc, where it doesn't matter if it takes 30 seconds or minutes to process. Also its far better being able to undo if the processing makes the image look worse, so doing as little processing as possible is ideal. In many cases you might take an excellent photo but the mandatory processing will actually cause a poor result. This is why professional cameras do RAW mode with no processing whatsoever. That said, as we are dealing with Linux here I would expect third-party software to offer less or no processing, whereas the stock software to be a "happy medium" trying to get the best perceived quality the majority of the time, so average joe can upload straight to flickr. |
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Maemo 5 is very mature in many areas, however, the whole PIM section is quite new, and hence, full of bugs. |
Re: Has anyone from the Maemo team actually responded to any bugs?
It seems like most of the complaining comes from end-users (myself included) who aren't used to an evolving mobile OS. The Maemo platform allows for constant development, somewhat alleviating the complaints about an operating system, and also potentially tending to the major bugs with quick updates that most OS leave unaddressed or only address in periodic big-fixes.
Unfortunately, Nokia decided to release this device before so many of these bugs to the major functions were fixed. And once a device is on the market, it is definitely fair to scrutinize it. Bugs and updates can only be addressed so quickly, so it was really in Nokia's best interest to just hold off on releasing it until it was ready to go. I think people will always be more forgiving of a delay if the result is a more stable and functional product. There may be some gripes regarding a delay, but those would disappear shortly after release if the phone lives up to expectations. I know the maemo 5 interface is great, but releasing it with bugs and undergoing a "fix-as-we-go" mentality just because the OS supports it isn't the best idea. If Nokia truly wanted to earn some of its smartphone users back, it would have released the N900 when it was ready to compete in those applications and functions that are most important to smartphone users. How many smartphone users do you think are salivating at the idea of addressing OS bugs themselves? Most just want their email and messaging to work. Personally, the N900 early distribution breakdown (ahem!) combined with the lack of relatively common phone features and major function bugs has forced me to seriously reconsider picking the N900 up until later in the spring. By then, the price would've dropped to the price that it would have been if my preorder had been fulfilled while my rebate was valid (!), most of the bugs to the major functions would've been addressed (presumably), and the basic phone functions that are absent (mms, customized ringtones/alerts, intuitive BT functionality) should be present. |
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Nokia could absolutely not afford to release Maemo 5 late. With Symbian ^3 and ^4 far ahead yet, they needed something this year to keep their "street credibility" as being a top player, and that was the N900. Their stock even went up when it was released!
It is sad that people confuse pretty UI with advanced capabilities, but such is the state of things, and the only device with a top notch UI was the N900. Consider also how much time had passed since the N810 release, that there was no Elephantia version of the OS after Diablo (Elephantia features got integrated into Fremantle); this forum itself was becoming a wasteland before the announcement, and people were screaming bloody murder after the delay... Yeah, they couldn't release it later. |
Re: Has anyone from the Maemo team actually responded to any bugs?
See, defects are funny things. They tend to appear once the product is in the wild :p
I know it may sound facetious but to repeat myself, no piece of complex technology is ever released free of them. It is a question of what code/feature coverage can be done in the time/money/miscellaneous resources available. None of those are infinite. And having been on the other side of this, I can tell you that signing off on something knowing that it was impossible to catch everything and hoping that the test plans and coverage you assembled caught the critical issues with a reasonable degree of confidence is, well... harrowing. Exciting but harrowing :) Yes, I many times have been in the situation where I had to make a judgment call on what to test and what to skip on a very tight schedule. Sometimes, that gamble would backfire. In any event, being on the bleeding edge of a new platform (or semi-new) can be exciting but certainly is not for everyone! I can certainly understand if some people would rather wait out the first release of Maemo 5. For most people, I'd say that step 5 is the right one, not step 4 (at least if I understand correctly what Nokia's announced plans are). |
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"Time for change" ;) http://maemo.org/community/brainstor..._packages-002/ |
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