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-   -   Dell Delivery Date : 16 Dec 09 (https://talk.maemo.org/showthread.php?t=36700)

ninewaters 2009-12-11 08:17

Dell Delivery Date : 16 Dec 09
 
Hello All,

I ordered my N900 on the 08 Dec with Dell, with a delivery date for 16 Dec 09.

Post Rebate Price: $449.50

I was wondering if anyone also got 16 Dec 09 as delivery date ?

mtech 2009-12-11 12:19

Re: Dell Delivery Date : 16 Dec 09
 
Yes, same here.

bazz 2009-12-11 12:52

Re: Dell Delivery Date : 16 Dec 09
 
Same here as well.

ocnsee6gurl 2009-12-11 19:56

Re: Dell Delivery Date : 16 Dec 09
 
Yeah, same date.

late666 2009-12-11 20:00

Re: Dell Delivery Date : 16 Dec 09
 
What they said..

mtech 2009-12-12 01:14

Re: Dell Delivery Date : 16 Dec 09
 
Has Dell deducted from your Credit Card yet? I received a call from the credit card company verifying the transaction, but after that, I don't see the deduction.

Hope Dell doesn't cancel the order.

rnbd75 2009-12-12 01:23

Re: Dell Delivery Date : 16 Dec 09
 
I just cancelled my order...i called them up to see if it was going to ship today and they said they are out of stock and will receive product 3-5 weeks....they were going to send me an email to notify me about the delay...so i cancelled it...

ninewaters 2009-12-12 01:24

Re: Dell Delivery Date : 16 Dec 09
 
nope.. credit card still not deducted yet, still not under shipping.

ninewaters 2009-12-12 01:34

Re: Dell Delivery Date : 16 Dec 09
 
Just called my Bank, they said the "money" has been on hold, and waiting for the charge from Dell.

It sounds good hahaha

mtech 2009-12-12 06:16

Re: Dell Delivery Date : 16 Dec 09
 
Do you think there is any chance of exercising the $50 rebate when buying from overseas?

ocnsee6gurl 2009-12-12 07:39

Re: Dell Delivery Date : 16 Dec 09
 
Amazon shows they will have the n900 in stock on Dec. 16th. Hope thats the same story for dell.

mtech 2009-12-12 07:41

Re: Dell Delivery Date : 16 Dec 09
 
Go check. My order now shows delivery date as 12 Jan 2010 (originally 16 Dec).
This is bad.

ocnsee6gurl 2009-12-12 07:46

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by mtech (Post 424134)
Go check. My order now shows delivery date as 12 Jan 2010 (originally 16 Dec).
This is bad.

I just checked mine. Wow, that is messed up.

bazz 2009-12-12 13:04

Re: Dell Delivery Date : 16 Dec 09
 
Yeah same deal Estimated Delivery Date:1/12/2010 :( Cant say I'm surprised though.

ninewaters 2009-12-12 15:10

Re: Dell Delivery Date : 16 Dec 09
 
What would be directline to call ? because i can't seem to call 1800 from overseas. thanks

ninewaters 2009-12-12 15:11

Re: Dell Delivery Date : 16 Dec 09
 
i think N900 ordering has been a total mess up, and more and more I started to worry that the device is as messed up as the company. I am getting from aboard that means I am not covered by warranty.

bazz 2009-12-12 16:23

Re: Dell Delivery Date : 16 Dec 09
 
Just got off the phone with Dell. They said the item should be shipped before 12/18, and that what is posted on my account is not correct.

bugelrex 2009-12-12 16:31

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by ninewaters (Post 424446)
i think N900 ordering has been a total mess up, and more and more I started to worry that the device is as messed up as the company. I am getting from aboard that means I am not covered by warranty.

If you look at the polls on here, looks like a 5-10% chance of getting a bad unit (mic,reboots). With no warranty and being overseas, you'd be crazy not to wait for Nokia to fix it first

ninewaters 2009-12-12 17:00

Re: Dell Delivery Date : 16 Dec 09
 
I finally received the email replied from the Customer Service after a whole lot of ordeal.

It costs me a lot of money and a lot of time to cancel it. I am facing same issues with Dell services in Singapore, they charges me 50 bucks just to refund the item within 7 days and their technical support is not even 24/7

I am going back to Amazon, I never had any problem with them yet.

Below is my reply,

"Good Day,

It has been really unfortunate that the response from the customer care was so unnecessarily delayed. I spent more than 30 minutes on international calls, incurring tens of dollars on the phone bills, and I was still not able to get any personnel to attend to me.

As a consolation, I got your email and lost 20 bucks over an order that would have cost nothing to cancel.

Please proceed to cancel my order as soon as possible,

I will share my experience with my friends online,

Thanks a lot"

ninewaters 2009-12-12 17:03

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by bazz (Post 424510)
Just got off the phone with Dell. They said the item should be shipped before 12/18, and that what is posted on my account is not correct.

If I were you, I would push for more discount, if you cannot trust a company sales, you cannot trust the company post-sales services (such as refund n etc)

Go for Amazon

ocnsee6gurl 2009-12-12 20:06

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by bazz (Post 424510)
Just got off the phone with Dell. They said the item should be shipped before 12/18, and that what is posted on my account is not correct.

I hope your right.:D

bazz 2009-12-14 20:03

Re: Dell Delivery Date : 16 Dec 09
 
Got off the phone with dell again....after two hours on hold. Looks like it will not come until January....if I'm lucky :( Starting to get bummed....might be looking at googles thing at that point......maybe not....who knows.

ninewaters 2009-12-15 14:12

Re: Dell Delivery Date : 16 Dec 09
 
Well, dun need to feel so bad, i spent 40 minutes on international line..so it adds up to 20 plus bucks on e phone bill and I yet to get someone to attend to me.

Even thou they finally contacted me on email and cancelled my order. Dell is truly incompetent. Btw their incompetency is pretty consistent throughout e world.

bazz 2009-12-16 20:56

Re: Dell Delivery Date : 16 Dec 09
 
All I can say is wow! I'm on the phone with Dell asking if the rebate will be valid now that they have kicked the date back. I was basically told sorry about your luck. So I told them its just logical they should pull the rebate off the site, knowing people will not get the phone in time for the rebate. So I told them what they are doing is false advertising and taking advantage of consumers if they already know they are not going to have the phone to ship in time for the rebate.

rm42 2009-12-16 21:18

Re: Dell Delivery Date : 16 Dec 09
 
All I know is that this is the last thing I will ever order from Dell.

late666 2009-12-16 21:24

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by ninewaters (Post 428978)
Well, dun need to feel so bad, i spent 40 minutes on international line..so it adds up to 20 plus bucks on e phone bill and I yet to get someone to attend to me.

Even thou they finally contacted me on email and cancelled my order. Dell is truly incompetent. Btw their incompetency is pretty consistent throughout e world.

I actually went on chat with them.. Then emailed them to cancel the order.

milli 2009-12-18 03:47

Re: Dell Delivery Date : 16 Dec 09
 
Ordered 11/26/09 Shipping ETA 02/09/2010

Status changed to shipped today 12/17/09

Mattside 2009-12-18 23:28

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by milli (Post 432869)
Ordered 11/26/09 Shipping ETA 02/09/2010

Status changed to shipped today 12/17/09

Man... if I had known they'd ship out to later orders like this, I would've canceled my 11/5 order and ordered on Thanksgiving like everyone else to get 20% BCB (not to mention getting the phone itself). Gotta love hindsight...

snomis79 2009-12-18 23:36

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by Mattside (Post 433947)
Man... if I had known they'd ship out to later orders like this, I would've canceled my 11/5 order and ordered on Thanksgiving like everyone else to get 20% BCB (not to mention getting the phone itself). Gotta love hindsight...

Yep, same here. Hopefully amazon ships my order with them in the next couple days.

Mattside 2009-12-18 23:42

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by snomis79 (Post 433953)
Yep, same here. Hopefully amazon ships my order with them in the next couple days.

Me too. They just updated my delivery date this morning (18th -> 22nd), so hopefully I'll actually get it then and not receive another delay. In the meantime, I noticed that a few well-placed emails to Amazon may possibly get some discounts on this thing... so that'll be my weekend project. :D

bazz 2009-12-19 16:24

Re: Dell Delivery Date : 16 Dec 09
 
I was on the phone for over an hour yesterday and was told the n900 was pushed back. From there I told them I wanted to speak to a manager. When I spoke to him I was told to hang on longer so he could look into it a bit more because there was conflicting information. Once he came back, he told me it was shipping that day. The status on my account has not changed. I hope he didnt just feed me what I wanted to hear.

bazz 2009-12-20 00:56

Re: Dell Delivery Date : 16 Dec 09
 
Just called dell again today to get a status update. I told them nothing has changed in my account, and I received no notifications. After talking to a manager for a few (not getting a good feeling) I got disconnected. So I started the process over.
So it looks like they didnt ship it out, and I'm on the side lines. I asked for some sort of compensation or 2nd day shipping and was told dell does not do that. Man they suck!!!

I'm starting to rethinking buying one of these. I love nokia, but they keep dropping the ball. Short supplies, slow movement, slow fixes.....
Who knows....maybe they can still pull something out of the air.

I think google will be changing the game next month. Perhaps not with their phone, but by the game they are going to play. I think wireless carriers will soon just be wireless data carriers. Watching the trend of phone support and data; its interesting to see the change happen in the US.

milli 2009-12-20 08:08

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by milli (Post 432869)
Ordered 11/26/09 Shipping ETA 02/09/2010

Status changed to shipped today 12/17/09

Received the phone today though it was scheduled to be delivered on Monday.

ocnsee6gurl 2009-12-21 23:18

Re: Dell Delivery Date : 16 Dec 09
 
shipped.:):):):)

bazz 2009-12-22 14:11

Re: Dell Delivery Date : 16 Dec 09
 
Mine shows shipped as well.

heelio 2009-12-22 14:40

Re: Dell Delivery Date : 16 Dec 09
 
Mine was ordered 12/16 and now shows shipped, now wheres that rebate form?

snomis79 2009-12-22 15:17

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by heelio (Post 437574)
Mine was ordered 12/16 and now shows shipped, now wheres that rebate form?

http://accessories.us.dell.com/sna/R...1&sku=A3076016

heelio 2009-12-22 16:41

Re: Dell Delivery Date : 16 Dec 09
 
Thanks. So this is not an actual cash rebate, but rather store credit at the Ovi store, right?

What is available at that store that's worth my $50?

Svengalis 2009-12-22 18:07

Re: Dell Delivery Date : 16 Dec 09
 
Quote:

Originally Posted by heelio (Post 437715)
Thanks. So this is not an actual cash rebate, but rather store credit at the Ovi store, right?

What is available at that store that's worth my $50?

Neither. It's a Visa card with a $50 credit loaded on it.

I strongly advise spending it all at once as part of a larger purchase. Otherwise, it can be difficult to get the full $50 out of it.

bazz 2009-12-23 17:56

Re: Dell Delivery Date : 16 Dec 09
 
So has anyone received shipping info yet? It shows mine was shipped on the 21st, but no tracking info yet.
Never mind just saw this
http://talk.maemo.org/showpost.php?p...postcount=1165
I still say Dell sucks. It was to be shipped 3-5 day shipping, and they shipped it ground. So I wont get it till the 4th.


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