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-   -   Random reboots are normal, right? (https://talk.maemo.org/showthread.php?t=39221)

joshv06 2010-01-04 14:35

Random reboots are normal, right?
 
Hey everyone,

I got my n900, and I've been getting random reboots. I've seen around that other people have had this problem too, and I was wondering if it was a software issue or a hardware issue and I need to send it back.

Thanks

AndrewG 2010-01-04 14:38

Re: Radom reboots are normal, right?
 
It's not "normal" but there are a lot of people who it's happening to. It should be fixed in the FW update. Have you tried to reflash your device?

joshv06 2010-01-04 14:39

Re: Radom reboots are normal, right?
 
Quote:

Originally Posted by AndrewG (Post 452534)
It's not "normal" but there are a lot of people who it's happening to. It should be fixed in the FW update. Have you tried to reflash your device?

No, I haven't reflashed yet.

Dr. Drips 2010-01-04 14:42

Re: Radom reboots are normal, right?
 
I also had reboots, some are strange but mostly when installing new things or something.
I first thought it was a very sloppy after install reboot like with Windows.

If I just use it for the normal things I never encountered this.

joshv06 2010-01-04 14:44

Re: Random reboots are normal, right?
 
Yeah I noticed this as well, would a reflash help stop the random reboots, or at least make my n900 less likely to reboot?

Thanks

AndrewG 2010-01-04 14:50

Re: Random reboots are normal, right?
 
Quote:

Originally Posted by joshv06 (Post 452540)
Yeah I noticed this as well, would a reflash help stop the random reboots, or at least make my n900 less likely to reboot?

Thanks

Reflashing worked for some people, not all. I haven't done it myself as mine was fine so you're best to ask someone who has actually done it.

http://wiki.maemo.org/Updating_the_tablet_firmware

javispedro 2010-01-04 14:52

Re: Radom reboots are normal, right?
 
If after reflashing and not installing anything you get "random reboots" I'd say get another one.

Borreltje 2010-01-04 14:54

Re: Radom reboots are normal, right?
 
You might want to read up first:

https://bugs.maemo.org/show_bug.cgi?id=6334

and read post 213, I did, and what is said there helped me out, at least for most of it.
Still rebooting once every two days or so, but much better than it was before.

some more reading from people suffering the same issue:

http://talk.maemo.org/showthread.php...hlight=32wd_to


It seems Nokia have the sollution in the coming firmware update, sometime this month.

AndrewG 2010-01-04 14:56

Re: Radom reboots are normal, right?
 
Quote:

Originally Posted by Borreltje (Post 452559)
You might want to read up first:

https://bugs.maemo.org/show_bug.cgi?id=6334

and read post 213, I did, and what is said there helped me out, at least for most of it.
Still rebooting once every two days or so, but much better than it was before.

some more reading from people suffering the same issue:

http://talk.maemo.org/showthread.php...hlight=32wd_to


It seems Nokia have the sollution in the coming firmware update, sometime this month.

The FW update is in Q1 of 2010 any time between Jan-March

bsving 2010-01-04 14:59

Re: Radom reboots are normal, right?
 
take a look here for the most common reboot issue
http://talk.maemo.org/showthread.php?t=37752

and please do read the buzilla.

joshv06 2010-01-04 15:00

Re: Radom reboots are normal, right?
 
Thanks for all the input, hopefully the new update will be released this month.

zehjotkah 2010-01-04 15:09

Re: Radom reboots are normal, right?
 
i think reboots are not normal...
mine hasn't rebootet once. and i have it ove a month.

NotTheMessiah 2010-01-04 15:27

Re: Radom reboots are normal, right?
 
i have only had one reboot in almost a month owning the device and that was when i was bashing it with dosbox running win3.1

Viipottaja 2010-01-04 15:45

Re: Radom reboots are normal, right?
 
I think I had one or two but then I took out a MicroSD card that had all kinds of stuff on it, including S60 apps etc. No issues since then.

yorg 2010-01-04 15:58

Re: Radom reboots are normal, right?
 
i have never had any

les_garten 2010-01-04 16:04

Re: Radom reboots are normal, right?
 
Quote:

Originally Posted by joshv06 (Post 452530)
Hey everyone,

I got my n900, and I've been getting random reboots. I've seen around that other people have had this problem too, and I was wondering if it was a software issue or a hardware issue and I need to send it back.

Thanks

I've had mine since late November and NEVER had a reboot. Lots of stuff installed from dev and testing and private repositories

Laughing Man 2010-01-04 16:15

Re: Radom reboots are normal, right?
 
No random reboots either. Some stuff installed from testing, devl, Qole, repo.

NotTheMessiah 2010-01-04 16:22

Re: Radom reboots are normal, right?
 
well im quite convinced i wouldnt have had that one off reboot had i not been thrashing dosbox. i too have a microsd in there with a bunch of s60 stuff on it plus ive installed a few bits and pieces from dev and testing but none of that seems to be affecting it. overall mine is rock solid. i think windows was pocking its finger of death in when mine rebooted.

TheLongshot 2010-01-04 16:29

Re: Radom reboots are normal, right?
 
Considering that not everyone was getting them, I decided to return mine and get a new one. Since then, no reboot problem. That isn't to say that there isn't a software solution, but I wasn't going to bet on that working.

Not to mention that the reboots were annoying and were preventing me from enjoying my phone.

bsving 2010-01-04 17:48

Re: Random reboots are normal, right?
 
I think there are some misunderstandings here. He probably is not interested in knowing if reboots are normal for one particular device, but if reboots in general is a normal bug. (I think)

The answer is yes it is. Approximately 24% of all devices have this bug:

http://talk.maemo.org/showthread.php...ht=poll+reboot

javispedro 2010-01-04 17:52

Re: Random reboots are normal, right?
 
Quote:

Originally Posted by bsving (Post 452778)
Approximately 24% of all devices have this bug

Let me introduce you the "Self selection bias".

bsving 2010-01-04 18:11

Re: Random reboots are normal, right?
 
Quote:

Originally Posted by javispedro (Post 452787)
Let me introduce you the "Self selection bias".

Please explain :)

Flandry 2010-01-04 18:17

Re: Random reboots are normal, right?
 
http://en.wikipedia.org/wiki/Selection_bias

Never had a reboot on my N900; have been using it since 2009/12/23.

joshv06 2010-01-04 18:20

Re: Random reboots are normal, right?
 
Hmm I've had mine for about 4 days and it rebooted on me about 8 times. Once during a call and the others mainly while interacting with an application.

cduv 2010-01-04 18:22

Re: Random reboots are normal, right?
 
I had many reboots on my new N900. Changed for a new one because they told me that there was a bad batch of mobiles. No more random reboots since I have the new device. Works great!!

I recommend you to change it.

joshv06 2010-01-04 18:25

Re: Random reboots are normal, right?
 
Quote:

Originally Posted by cduv (Post 452837)
I had many reboots on my new N900. Changed for a new one because they told me that there was a bad batch of mobiles. No more random reboots since I have the new device. Works great!!

I recommend you to change it.

Ugh I don't want to go through the trouble :/. About how long does it take? did you do it through Nokia or the place you bought it from?

I'm re-flashing right now, if I continue to get reboots, I'll replace it.

bsving 2010-01-04 18:26

Re: Random reboots are normal, right?
 
Quote:

Originally Posted by Flandry (Post 452827)
http://en.wikipedia.org/wiki/Selection_bias

Never had a reboot on my N900; have been using it since 2009/12/23.

That is not the point. The point is: Have you taken that poll or not? :D

bsving 2010-01-04 18:31

Re: Random reboots are normal, right?
 
Quote:

Originally Posted by joshv06 (Post 452841)
Ugh I don't want to go through the trouble :/. About how long does it take? did you do it through Nokia or the place you bought it from?

I'm re-flashing right now, if I continue to get reboots, I'll replace it.

If you read through that bugzilla thread, and take the appropriate actions, considering "32wd_to" is the case. Reboots should never be a problem for you anymore. That is a fact.

Or, you can replace it with a new one, and hope the new one is not afected (25% probability it is)

Either way, that particular bug is nothing to be concerned about. Have to add that reflashing will not help a bit (considering 32wd_to).

daperl 2010-01-04 18:49

Re: Random reboots are normal, right?
 
No reboots here and I hit it pretty hard. Take the pain and get a new one. This is one of those times. Then come back in a week or so and thank us.

mikec 2010-01-04 19:41

Re: Random reboots are normal, right?
 
1 month, never rebooted. Get it replaced, and then you can self select both options on the poll.

phi 2010-01-04 19:43

Re: Random reboots are normal, right?
 
I had my N900 replaced because the screen stopped working. Before that happened though, it was rock solid. Nokia sent me a replacement and it was rebooting constantly. Flashing didn't do anything. I just sent it back to Nokia for another replacement. I honestly think after reading the bugzilla report that its a hardware problem and nothing to do with software.

NotTheMessiah 2010-01-04 19:50

Re: Random reboots are normal, right?
 
Quote:

Originally Posted by phi (Post 452966)
I had my N900 replaced because the screen stopped working. Before that happened though, it was rock solid. Nokia sent me a replacement and it was rebooting constantly. Flashing didn't do anything. I just sent it back to Nokia for another replacement. I honestly think after reading the bugzilla report that its a hardware problem and nothing to do with software.

im inclined to agree, i think the very fact the most users are not getting the reboots and reflashing does not help indicates a hardware issue be it bad ram, cpu or main board but not software. if it was software surely all devices would be affected, not just some 25%

pycage 2010-01-04 19:54

Re: Random reboots are normal, right?
 
To sum up the whole novel of Bugzilla thread:

Most of the devices with random reboots have a hardware issue. It's not broken hardware, but the power saving timing tolerance thresholds of the OMAP3 CPU are too wide to handle for recent Linux kernels.

There are two devices out there with OMAP3 and recent Linux kernel, the N900 and the Droid. Both have the same reboot issues.

Now that Nokia identified the bug, they have a fix for the kernel and it will most likely be in the next FW upgrade, since this is a critical issue.
No idea, what the Droid will do, though.

phi 2010-01-04 20:37

Re: Random reboots are normal, right?
 
If its not broken hardware, why aren't ALL N900's plagued with this reboot?

egoshin 2010-01-04 21:10

Re: Random reboots are normal, right?
 
I have no random reboots. Actually, I like my N900 and believe in it's future and thanks Nokia to be first on open source phone market.

However -

Nokia keep silence about plan what to do with this problem - I don't count on Nokia employees who leaks us some encouraging info that it can be fixed in software/FW update. Moreover - no announcement WHEN the new firmware would fix it (and no clue from employees too) and you don't know how long you can wait it. Without that your device is close to useless.

So - exchange N900.

This would push Nokia to more responsible customer-relations. I understand if Nokia keeps silence about any future enhancements or what ether but they sold you an expensive device and should be responsible for it's work as-is (no reboots, no breaks).

Simoen 2010-01-04 21:55

Re: Random reboots are normal, right?
 
I had random reboots and the phone was messed up from everywhere else also. Got new one and no random reboots and no crashes :)

mysticrokks 2010-01-04 22:06

Re: Random reboots are normal, right?
 
if its not fixed with the f/w upgrade . we will still bed able to send the units in for replacement.. i would not advise anyone to buy one abroad.

bsving 2010-01-04 23:14

Re: Random reboots are normal, right?
 
Quote:

Originally Posted by egoshin (Post 453102)
I have no random reboots. Actually, I like my N900 and believe in it's future and thanks Nokia to be first on open source phone market.

However -

Nokia keep silence about plan what to do with this problem - I don't count on Nokia employees who leaks us some encouraging info that it can be fixed in software/FW update. Moreover - no announcement WHEN the new firmware would fix it (and no clue from employees too) and you don't know how long you can wait it. Without that your device is close to useless.

So - exchange N900.

This would push Nokia to more responsible customer-relations. I understand if Nokia keeps silence about any future enhancements or what ether but they sold you an expensive device and should be responsible for it's work as-is (no reboots, no breaks).

Stop spreading nonsense. My N900 is one of the rebooting ones, but the work around makes it equally usable as any other N900. My battery lasts a bit shorter, but that is all, it still last for 2 days with normal use. Nokia have a fix, and it is no magic or secret silence or anything, just programmers doing their jobs.

mysticrokks 2010-01-04 23:24

Re: Random reboots are normal, right?
 
bsving is right, but i wouldnt go as far as to say i get 2 days from a full charge- i am lucky to get 9 hours from heavy use

mannakiosk 2010-01-04 23:35

Re: Random reboots are normal, right?
 
Quote:

Random reboots are normal, right?
What do you mean? Normal as in within some arbitrary percentage of a normal distribution or as in socially accepted as a "norm"?

;-)


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