Nokias reply about N900's compatability with Ovi Suite
 

Hi all, i thought this was well worth sharing, as so many people are unhappy that Ovi Suite compatability is non-existant. I wrote a complaint to Nokia saying how unhappy I was, and this is their reply:-

Hi James,

Thank you for e-mailing the Nokia Care Contact Center. We are glad that you are interested in the Nokia N900.

Based on your concern, as of now, we are in the process of developing a software application specifically for the N900. Unfortunately, we do not have a definite time frame on when it will be released. For the meantime, we kindly ask for your patience with regards to this matter.

If you wish to synchronize your data files, you can use Nokia PC Suite instead. But please take note that you can only sync your Contacts, Calendar, Notes and Tasks.

I hope the information provided proves useful.

If you have any additional question, please don't hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line

Thank you very much for your email. Have a great day.



So, this appears that Ovi Suite will not be functional at all with the N900. Something new is in the making.?!?!
Another delay, another unhappy customer.
They better pull their finger out their *** soon, this is a joke.

For those interested what I wrote, this is what I sent.

To whom it may concern.
I would like to know when the Nokia PC Suite and Ovi Suite will become fully functional to use with the N900.
I spent a lot of money on this device a few months ago, but its driving me mad that I cant use the PC suite software to its full potential.
With my previous Nokia phones I found the sms messaging utility in the PC Suite a brilliant tool. I regularly use it to organize, change, delete, save, backup, restore, and create messages, and to me is a very important function, but not having the use of it with my N900 is really is disappointing.
Why has your best phone to date been released without proper software compatibility? With so much money being spent on it, I feel let down. Please put me out of my misery and tell me when your likely to have PC Suite / Ovi Suite fully working with the N900.

Re: Nokias reply about N900's compatability with Ovi Suite
 

NICE! (read: Damn it Nokia!!!)

Why can't they just make even some middleware to ovi suite if the real integration to it seem so impossible (which I think it shouldn't be).

First mistake: Making their premium clients wait... and then wait some... lot more!!!

Second mistake: dividing their programming efforts and development to gazillion different programs when they should be making one King-of-all-solutions that all their devices could use to the fullest!

Third mistake: Making me frustrated and mad... O.K. this might not interest Nokia the least bit but it had to be said... :-)

\\\ezcola

Re: Nokias reply about N900's compatability with Ovi Suite
 

I think they realised this, thats why meego is in the making lol, but your totally right either make the software functional from the start, or make whats available reasonably worthwhile to use. most of the better functions from pc suite dont work, and ovi suite dont work at all. Not only do they stay in silence, make every update going still not work, keep everyone waiting, they go and top it off to their premium clients saying
"Nah, you lot can carry on waiting, we're working on something new altogether for you lot.
It's not a priority either as we got meego to finish off, but you can have it when its ready. When? Your guess is as good as ours"

Re: Nokias reply about N900's compatability with Ovi Suite
 

regular bs reply from nokia

Re: Nokias reply about N900's compatability with Ovi Suite
 

Note to admins:-
Just a thought / suggestion. As this is now proof from Nokia that there is not going to be any Ovi Suite compatability, could we make a sticky thread to notify everyone to stop awaiting an Ovi Suite update as its not going to be used with the N900???

Re: Nokias reply about N900's compatability with Ovi Suite
 

Really?

So does anyone have evidance that Ovi Suite will be used?
If so, admins please ignore my previous post before this one.

Re: Nokias reply about N900's compatability with Ovi Suite
 

better yet, we should just advice everyone to give up waiting for anything from nokia at all. as pr 1.2 for that matter, even though its rumored for end of march, i wouldn't be surprised if we r disappointed again, and maybe many more to come.

so stop waiting, just enjoy the device while it lasts.

Re: Nokias reply about N900's compatability with Ovi Suite
 

Big disconnect between those two statements. Nokia says they're developing it... so how do you extract that it won't be functional with the N900?

Re: Nokias reply about N900's compatability with Ovi Suite
 

The device itself is good, but it can be great!!!!!

I cant really enjoy the bloody thing if nothing fricking works for it. Without the software its as good as dead. So waiting is all we can do.

Are you not sick with iphones smug users saying "app for this, app for that" I'm sick of it, and I want so much more from this device.

Persistance overcomes resistance my friend.

I ain't giving up without a fight.

Re: Nokias reply about N900's compatability with Ovi Suite
 

It is annoying but why did you buy the n900 i knew the software wasnt great when i got mine but wanted it anyway.

Re: Nokias reply about N900's compatability with Ovi Suite
 

Becouse N900 is finished for Nokia! Nokia made new device with Hartman. Old devices not interested for Nokia

Re: Nokias reply about N900's compatability with Ovi Suite
 

Because they used the word "specifically"

If Ovi Suite is to be used, wouldn't they say

"We are in progress of developing the Ovi Suite to be compatable with the N900"

Re: Nokias reply about N900's compatability with Ovi Suite
 

Talk about reading your own thoughts into a statement!

Re: Nokias reply about N900's compatability with Ovi Suite
 

That statement could actually be interpreted more ways than one.

But as long as the N900 gets the functionality, I'm not going to sweat the name of the application that enables it.

Re: Nokias reply about N900's compatability with Ovi Suite
 

That's actually a good news... Ovi Suite is a dreadful piece of software focused on the eyecandy with little to no functionality, even the old PC Suite is better, more intuitive and with less bloat.

Actually, to this day Nokia didn't manage to build a decent piece of desktop software. And that's a reason to love the N900 even more - with N900 you actually don't need any software for syncing - most of it you can do with SSH and command line - thus you don't rely on Nokia for some key features.

Re: Nokias reply about N900's compatability with Ovi Suite
 

Lol, likeing the statement. Lets just hope that whatever they bring out for the N900 isn't as half hearted and limp wristed as the rest of the crap they've brought out.

(Maybe just maybe, they might bring out some software which is as good as the N900 itself)
One can only hope :p

Re: Nokias reply about N900's compatability with Ovi Suite
 

why do you think that there are no official dates? because it will be released whenever it is tested and ready.

those rumours could be started by anyone who can register a twitter account or similar......

Re: Nokias reply about N900's compatability with Ovi Suite
 

At the start of the year I was looking forward to the OVI store actually being useful for my n900.

Unfortunately Nokia have taken too long to get this working with the n900 and now quite frankly I don't care.

Even when the OVI app is ready I won't be installing it (unless it is bundled in a frimware update).

With the apps appearing for the n900 now via maemo.org why would I want to install stuff from the OVI store?

Any third-party software company would be stark-raving mad to sell their applications exclusively via the OVI store - considering Nokia's past track record.

You would be better off selling the software through your own site.

In-fact there is nothing stopping someone setting-up a repository and filling it with commercial software (if large enough numbers eer materialise).

If the OVI store application was ready when the n900 was launched then people in their initial excitement would have bought stuff from the OVI store.
Now nobody seems to care.

Epic Fail!
Nokia had a "window of opportunity" to be a major player in the "applications" market and have now missed it. The n900 and OVI store would have been perfect synergy and could have started to establish a major presence in the smartphone application market.

It appears the maemo community have stepped-in and released over 220 applications for the n900 all free-of-charge.

Re: Nokias reply about N900's compatability with Ovi Suite
 

OT: This thread is about the Ovi Suite not the Ovi Store. I think the Ovi Store is usable even without a dedicated app though it would be nice to have one when Ovi Store has more stuff(and paid content).

As Texrat said I don't think the reply means Ovi Suite won't ever work with the N900. Good to know they are working on something.

Re: Nokias reply about N900's compatability with Ovi Suite
 

Ohhh poooh!

Too much coffee!

Would OVI Suite be available under Linux too?
(*johnel ducks under desk*)

Re: Nokias reply about N900's compatability with Ovi Suite
 

Dont know why I even bother with Nokia given the level of their slackness and incompetence. The only bit they get right is hardware. Services, Software ? FAILURE

Re: Nokias reply about N900's compatability with Ovi Suite
 

I think its more that the n900 doesn't support syncml which is what ovi suite uses, not sure if they can get syncml working, if not another solution needs to be made.

Don't ask me where the source for not supporting syncml was from, I just remember reading that was the reason why it doesn't support ovi sync.

Re: Nokias reply about N900's compatability with Ovi Suite
 

What is OVI suite, Is that the thing that I can load up when I plug my N900 into the PC? Their nokia PC suite sits on my girlfriends machine despite the fact I got her an HTC to replace the rubbish (old none touch screen thing) Nokia phone she had (some old candy bar thing) and she never used it other than to copy a file for a ring tone to her phone once.

Looking at the reply I am not surprised Nokia are 'developing it,' it would give basic functionality for most. Given the App store is about 220 ( I don't count the videos) I am shocked Nokia are devloping at all, I seriously don't think they are paying people to do stuff in their HQ for the N900. There certainly hasn't been anything added of worth to me since I got it. I am not saying the community haven't done useful stuff, just that I don't find it useful to me. I want a decent inbox, MMS and get rid of conversations for a start. (Or an app) I am not into candle touch, games and things like spirit levels etc.

As has been said, I think Nokia is paying lip service to the App store, but it is is annoying for iphone fanbois to have an 'app for this' and an 'app for that.' Apple and Android are laughing when the worlds biggest phone manufacturer is to be honest, doing nowt to fight back. They should be paying teams of people to bring them to the Ovi store, to get a good 400-500 apps as a starting point (No videos). Because when you compare iphone and N900, the app store is a major selling point for the competition.

Either way I am impressed you got a reply to your complaint. :)

Re: Nokias reply about N900's compatability with Ovi Suite
 

This means not ovi suite to me too. Ovi suite is not an application specifically for the N900. And that sounds good. It will enable the developers to add more functionality that a 'one-size-fits-all' software like ovi suite can't handle. Maybe it is linux based with a port to windows (better than the other way around)

Straying off topic, I don't care if the delayed ovi suite means losses for nokia. It means gains for the device and the opensource community methinks. I would like if the software that run on the device was strictly gpl. Commercial software houses could charge for services to make their money (e.g. sygic could charge for updated maps or navigation or sth)
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Re: Nokias reply about N900's compatability with Ovi Suite
 

I hope so!

As they say they are writing software specifically for the N900 there ought to be a chance.

The N900 is a Linux based machine so they should support sync from from Linux desktops as well as windows ones! I use Ubuntu at home and only boot into XP when I really need to.

It would make sense to me if they wrote the N900 stuff in QT to get some real platform independence going!

Re: Nokias reply about N900's compatability with Ovi Suite
 

Okay people! The long long wait (by the looks of it) is over!

If you update your N900 it should have Ovi Suite support here: http://europe.nokia.com/support/product-support/n900

Hope it works! PC compatibility is a big deal for me too!

Re: Nokias reply about N900's compatability with Ovi Suite
 

@Jaisun_Acy - Don't confuse store and suite

Re: Nokias reply about N900's compatability with Ovi Suite
 

That site states that
Mine says 3.2010.02-8 so I guess it's old news. And where is it they mention ovi suite support on that site?
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Re: Nokias reply about N900's compatability with Ovi Suite
 

+1
Couldn't of said it better myself.I just want the messaging suite to work with the N900 for the time being. Anything else I dont mind waiting for, but I know there are many others who want other functionality (myself included) to be up and working.

When I had an SE there was a 3rd party PC suite app called My Phone Explorer, and I used it over SE's offical PC Suite. I know this might be asking ALOT, but is there anyone who could develop a 3rd party software suite like this for the N900?

Re: Nokias reply about N900's compatability with Ovi Suite
 

Why are you made that you bought a phone that doesn't have a feature, when the feature wasn't advertised. If the biggest thing for you is Ovi Support go by an N97. People really need to understand the N900 isn't a Flagship device its a Niche device.

Re: Nokias reply about N900's compatability with Ovi Suite
 

people really need to understand that the N900 is a mobile computer and they expect simple things like syncing contacts, and organizing their messages from the pc to be as easy as sending an email from their device, if not even easier. And it is rightful to expect that, and to discuss in threads alternatives that enable them to do it. All those posts that incorporate the phrase "go buy a *" are worse than the worst whiner on this board.

Stop killing every conversation, if you wanted a device with no point to talk about what we want from it, and just expect to have what is advertised and only that go buy an i-phone.
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Re: Nokias reply about N900's compatability with Ovi Suite
 

I'm not saying don't talk about fixing the problem I'm saying don't whine about it, if their is no offical support then start a brainstorm or get some programmers intersted in writting a third party application that does the job. Maemo platform is about being open and the community has always written 99% of all the applications. And really it sounds to me more like you guys need an iphone since you want the phone maker to supply all the software it sounds and not the community. Before Maemo5 just about all you got with your device from Nokia was a browser, text editor, and a few crappy games. The community took care of everything else and I feel it should still be that way.

Re: Nokias reply about N900's compatability with Ovi Suite
 

so nokias reply really was most likely that they are making a new suite which we can bug test until it actually works right about the time we get rid of our n900s ready for it to be used for meego.

Re: Nokias reply about N900's compatability with Ovi Suite
 

Ok, I'll change a few things about for you.

Forget Ovi Suite for 1 minute, and we'll stick to Nokas PC Suite.
The PC Suite has had the messaging utility in it from day 1, so why to this day has the PC Suite STILL NOT got a working messaging utility in it? I'm well within my rights to knock Nokia for not having this utility enabled, I spent £499 on the bloody thing! and I expect the BASIC functions to be working with it.

Would you go buy a next generation TV without the speakers included with it? No you wouldn't, and I know for a fact you wouldn't settle for someone telling you "Oh its a niche device" so you gotta live with the TV without sound...

Come on, do you really go and buy a device without basic functions? And if you did, you'd expect the manufacture to sort it out.

Re: Nokias reply about N900's compatability with Ovi Suite
 

I agree with that, except I don't expect to be provided with all the software, just the basics, so I can ditch the old device. That way, I will use the new device every day, I will love it, and if I want something to work on it and it is into my powers to create it, I will.

By the way, you can sync to a symbian device, and hook that to ovi suite (or pc suite). It has it's problems though, it messes up IM contacts.
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Re: Nokias reply about N900's compatability with Ovi Suite
 

@James174 you will probably label me a Nokia apologist etc but your post interests me. The basic features you talk about are basic for your Symbian and S40 devices. The telephone feature is brand new in Maemo and does not seem to be the absolute focus over at Nokia. The real issue is the branding nightmare that Nokia is intent in immersing themselves in. They should never have branded this an "N" anything and simply sold it as an Internet Tablet with 3G data. The second they branded as a phone, users like you hopped on the train and bought the device and are now shocked that what you consider basic functionality is "missing".

Some of us have been using these tablets (maemo) for years and I'm pretty impressed with what they have evolved to. They have never had any type of syncing before. They had a terrible contacts app and no calendar at all, IM was ok but not excellent, Skype was a standalone application. The only time to ever connect them to a pc was to reflash the software which once Diablo came along with "over the air" OS updating was also not needed. For many of us we considered the tablets to be mini-pc standalone devices. The only thing I ever plug my 'phone' into a pc for, is tranferring music to the 32 GB internal and to charge it.

I still think of my N900 as a standalone device whereas there are now many users who think of it as a phone like an iPhone or N97 which are designed to be managed from a pc and want an ovi suite/itunes application. This is not a bad thing but something that Nokia marketing should have tried to focus on when they introduced the N900. I'm sorry that you don't have the functionality you need and hope that Nokia releases software that will help you out or that someone develops it from the community.

Re: Nokias reply about N900's compatability with Ovi Suite
 

but this isnt a standalone tablet, its a hibrid tablet/phone. and whether youv been a tablet user for years and are used to not syncing it with the pc is besides the point, i certainly want a no fuss way of syncing and backing up to my pc, which is in turn synced and backed up to my nas with no fuss. its not too much to ask, and no pc suite doesnt do what i need, it doesnt do what nokia wants either otherwise the wouldnt have developed ovisuite. these features have been part of the basic package nokia have given with thier phones for years. why are we so different? because it comes from a line of internet tablets, same could be said for symbian comin from the psion series organizers.

Re: Nokias reply about N900's compatability with Ovi Suite
 

mobiledivide said device, not tablet, and that's key.

The main development focus was on all-in-one device functionality, less so on syncing with other devices. Personally I'm not completely thrilled with the results, but I do understand the reasoning.

Re: Nokias reply about N900's compatability with Ovi Suite
 

@mobiledivide
Thank you for your enlightening post, i can see your point, and this is the first time I've jumped on the "Internet Tablet / Device" train, so I wasn't fully aware of what to expect. But im kinda in the mindset of, "If the functions cant be used properly, then why include them at all?"
I'm not wanting millions of "apps for this, and apps for that" for the N900, but it would just make life that little bit easier for basic functions to be working properly.
I completely understand your explaination that Nokia shoudn't of advertised it as "N" anything, but the thing is... they did. They did advertise it as a internet tablet / device with phone functionality, and full functionality with a PC is kinda what we all want. So I can see why blame is pushed Nokia's way. I love my device I really do, and in like the other thread on here, I want to say "Thank You" to Nokia for making a great device. But if they / people dont like the critisism, they why oh why make the device with these features if they cant be used. Its just frustrating :p

Re: Nokias reply about N900's compatability with Ovi Suite
 

I can understand that you feel tha this is a great improvement over the N8xx but I have to say, it is irrelevant. The fact that it is a tablet/standalone/mobile pc can explain some shortcomings like the portrait mode, mms and specific ringtones, but for the syncing matter is irrelevant too. I very well sync all my info from my desktop to my laptop and vice verca over various protocols, and I do that every day.
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