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-   -   Is this grounds for return? Pic included of faults. (https://talk.maemo.org/showthread.php?t=48733)

lucas777 2010-03-30 11:39

Is this grounds for return? Pic included of faults.
 
Not sure if im being paranoid but there issues are getting under my skin not sure if i should return the phone to get replacement or not

http://img291.imageshack.us/img291/7194/nokian90038.jpg

Phone was purchased from www.smoothmobiles.com.au and comes with 12 months warranty.

cashclientel 2010-03-30 11:42

Re: Is this grounds for return? Pic included of faults.
 
Please can you describe the issue.

lucas777 2010-03-30 11:44

Re: Is this grounds for return? Pic included of faults.
 
inlarge the picture ive stated what is wrong....

lucas777 2010-03-30 11:48

Re: Is this grounds for return? Pic included of faults.
 
What? is posted up the top i can see it?

tissot 2010-03-30 11:50

Re: Is this grounds for return? Pic included of faults.
 
I got all those same problems as you, other than that i don't have the click sound on the top of the device.
Problem in qwertys bottom part is so minor that i don't really notice it ever, but i have seen couple of guys where the "frame" was much more loose and i might have returned the device in that situation.

One problem that i'm a bit irritated too is the bottom part of the screen making click noise's. I have owned my N900 over 4 months and i think i already had this problem at some point, but the problem just disappeared at some point. Hoping it happens again.
Thought it's so still so minor that i woulnd't take the device back.

Switch_ 2010-03-30 11:50

Re: Is this grounds for return? Pic included of faults.
 
Ok, I have enlarged and read it - the only thing I would be concerned about is the loose area. The clicking noises simply indicate that the screen is recognising input of some description - unless the clicks are being heard when the screen is locked. Both of these areas are main input areas for the phone - meaning that the click you are hearing is the correct response from the phone.

Take it back and tell them that that portion is loose. Tell them you aint happy. YMMV but give it a shot - not enough people in this country complain and quite often, when you do, you get a result.

Good luck.....

festivalnut 2010-03-30 11:51

Re: Is this grounds for return? Pic included of faults.
 
Quote:

Originally Posted by lucas777 (Post 588053)
Not sure if im being paranoid but there issues are getting under my skin not sure if i should return the phone to get replacement or not

http://img291.imageshack.us/img291/7194/nokian90038.jpg

Phone was purchased from www.smoothmobiles.com.au and comes with 12 months warranty.

i get the clicking noise from the plastic at the bottom of the screen when i press it, didn't bother me at first but its grown into a bad habit of subconciously clicking it now while i browse, kind of like how i crack my knuckles. starting to wonder how long it'll be before it gets worse...

lucas777 2010-03-30 11:52

Re: Is this grounds for return? Pic included of faults.
 
It is seriously there i can see it...

Anyway the issue is this in the middle of the top of the screen i get a clicking sound faint but i can feel it, same with the very bottom of the screen faint but its there clicking noise but the rest of the screen is fine.. Also Under the keyboard directyl under the V B N keys theres a thin frame that goes along there to the end of the keyboard both ends, under the V B N key its pretty loose

johnel 2010-03-30 11:53

Re: Is this grounds for return? Pic included of faults.
 
I've looked at mine and it does not exhibit any of those problems.

See how many replys you get on this thread then email Nokia and smoothmobiles.com.au if there is a problem.

(You can point them to this thread if everyone else says theirs is ok).

lucas777 2010-03-30 11:54

Re: Is this grounds for return? Pic included of faults.
 
Nope sir the clicking is there even when the phone is turned off...

lucas777 2010-03-30 11:56

Re: Is this grounds for return? Pic included of faults.
 
Il see how this thread goes and il ring smooth mobiles 2morrow pretty sure there bases in Queesland Australia im on the Gold Coast about an hour away.

Switch_ 2010-03-30 11:56

Re: Is this grounds for return? Pic included of faults.
 
It's not right in that case. Send it back - just checked mine and everything is tickety-boo.

Bit greasy now after the mayonnaise encrusted sandwiches but still functioning.

lucas777 2010-03-30 11:57

Re: Is this grounds for return? Pic included of faults.
 
When sending a phone back do i have to format it for them? As my personal data is on there..

Cobra 2010-03-30 11:58

Re: Is this grounds for return? Pic included of faults.
 
I dont have the screen problem but I do have the keyboard problem it's not that big of a deal for me. after a while I stoped seeing it ( until someone writes about it :) ). if you dont think you can ignore the screen proble then return it and get another I wouldnt pay for somthing I dont like.

lucas777 2010-03-30 12:00

Re: Is this grounds for return? Pic included of faults.
 
Yeah i just started hearing clicking noises then investigated further and now its really getting under my skin il ring smooth mobiles 2morrow see what they have to say.

Rwun 2010-03-30 12:01

Re: Is this grounds for return? Pic included of faults.
 
Interesting...my phone has almost the exact same problems. I try not to push the gap in between the screen and the shiny bezel and the keyboard can be really annoying at times but other than that Im kinda used to it. Figured it was not worth waiting XX days/weeks to send in my n900 in to Nokia for some fitment issues.

Ronaldo 2010-03-30 12:02

Re: Is this grounds for return? Pic included of faults.
 
i had the keyboard issue and returned it for a new one (must be with 28 days to do this), otherwise they repair it

lucas777 2010-03-30 12:03

Re: Is this grounds for return? Pic included of faults.
 
Yeah ive had it longer than 28 days so they will just repair it now then no replace of new phone, thats okay long as it doesnt happen again

Ronaldo 2010-03-30 12:07

Re: Is this grounds for return? Pic included of faults.
 
Quote:

Originally Posted by lucas777 (Post 588104)
Yeah ive had it longer than 28 days so they will just repair it now then no replace of new phone, thats okay long as it doesnt happen again

if they cannot fix it they make offer replacement handset, maybe referb maybe new

benny1967 2010-03-30 12:09

Re: Is this grounds for return? Pic included of faults.
 
lucas, the thing with the plastic below the bottom row of keys being loose is normal. i have 2 N900, both have this defect now (they didn't when I unpacked them, but it started a few weeks afterwards).

i took them to a nokia repair center. they refused to repair it, saying it's normal with the N900 and showed me 2 devices they have on display there. both had exactly the same issue.

zarf 2010-03-30 12:10

Re: Is this grounds for return? Pic included of faults.
 
I've read reports on here regarding removal of well stuck on screen protectors causing this problem. Be very careful removing anti scratch products. Mine clicked on the far right hand side of the screen, I simply gently pushed on it and its not clicked since. Do not do what I did unless you are happy gauging how hard, crushing your beloved N900 isn't the objective.

Suspect its glued on with sticky stuff.....

lucas777 2010-03-30 12:10

Re: Is this grounds for return? Pic included of faults.
 
Ok the keyboard issue i can live with but the clicking noise i cannot and refuse to put up with it, i paid good money for a phone, that should not have this issue right?

MohammadAG 2010-03-30 12:11

Re: Is this grounds for return? Pic included of faults.
 
Screen makes the clicking on the top part here, but it disappears the next day for another three or four days.
I also found that pressing hard with my thumb on it (with the screen open and the other end of the N900 supported by my other hand) gets rid of the problem for a week or two (or if you're lucky like me, a whole month).
Same issue with the QWERTY assy, thinking about replacing it by myself.
Other than those, no issues at all

lucas777 2010-03-30 12:11

Re: Is this grounds for return? Pic included of faults.
 
So your saying the clicking noise went away after you pushed hard on it slightly.. I dont think id do that untill i hear from smooth mobiles

m165 2010-03-30 12:16

Re: Is this grounds for return? Pic included of faults.
 
I sometimes get the click sound in the top right corner, when pressing on the close, or back button. It usually only happens once every so often. (silent mode, no vibration).

The keyboard part is coming away for me too, but from my Nokia N82, the same thing happened on the side, so I assume it is normal.

lucas777 2010-03-30 12:18

Re: Is this grounds for return? Pic included of faults.
 
Could that keyboard thing be fixed with the right screw driver? where are the screws located that tighten that area up?

lucas777 2010-03-30 12:23

Re: Is this grounds for return? Pic included of faults.
 
And what about the 4 hour battery life from the time i leave home till midday. the phone is dead with out any real extensive usage is that just an issue for everyone or only some.. I find it funny that the phone is fully charged when i leave i do some internet banking bit of emailing and the phone is half dead.. Im going to get smooth mobiles to check this also.

GameboyRMH 2010-03-30 12:27

Re: Is this grounds for return? Pic included of faults.
 
I've heard about the clicking noise at the top and bottom of the screen, I don't know if that's a big deal, but the looseness under the keyboard definitely isn't - they keyboard bezel is just a piece of plastic to keep dust out (well actually it helps hold the keys over the sensor pad too). Mine is loose there as well.

Over time my old Treo 650 would "loosen up" a bit, I'd just back off the screws a little and re-tighten them, and it was good as new. Getting a hard case for it solved the problem.

ndi 2010-03-30 12:30

Re: Is this grounds for return? Pic included of faults.
 
I have 2 N900 and the bottom part is loose on both. You can fix it by pushing down and out (toward you) because it has 2-3 clamps.

However, as soon as you squeeze the device the bottom margin bends and it pops out. I'm just living with it now, I could glue it never to be disassembled again.

ossipena 2010-03-30 12:38

Re: Is this grounds for return? Pic included of faults.
 
why didn't you just visit a nokia repair partner/center and ask there?!?

Catacylsm 2010-03-30 12:42

Re: Is this grounds for return? Pic included of faults.
 
Its just flex in the housing, its perfectly natural, the screen casing is designed to be removed as far as i'm aware, buzzing over the service manual i think it can be taken off without much modification to the phone.

They keyboard is also more flex i believe, but its no sign of being loose, but the more we tamper with it, the easier its getting to push it around.

gabby131 2010-03-30 12:48

Re: Is this grounds for return? Pic included of faults.
 
this is talkin about loose chrome and keybord bezel.

i got a clicking noise only in the upper part of the chrome on screen. thankfully, no issues on the keyboard. my n900 is 2 and a half month old

on this issue nothing to worry too much, as long as the phone is functioning well, but i guess no malfunctions will occur due to loose chrome and bezel.

ammadtira 2010-03-30 12:56

Re: Is this grounds for return? Pic included of faults.
 
Quote:

Originally Posted by lucas777 (Post 588053)
Not sure if im being paranoid but there issues are getting under my skin not sure if i should return the phone to get replacement or not

http://img291.imageshack.us/img291/7194/nokian90038.jpg

Phone was purchased from www.smoothmobiles.com.au and comes with 12 months warranty.

None of these prbs in my phone. Bcz of following reasons:

1. I purchased genuine Nokia and not China N900 ;)
2. I purchased first hand :D
3. I paid full price :cool:

mbo 2010-03-30 12:58

Re: Is this grounds for return? Pic included of faults.
 
i had a clicking noise in the top-middle part of the screen too and for me this one helped:

http://talk.maemo.org/showpost.php?p...7&postcount=78

zehjotkah 2010-03-30 13:00

Re: Is this grounds for return? Pic included of faults.
 
Quote:

Originally Posted by ammadtira (Post 588183)
None of these prbs in my phone. Bcz of following reasons:

1. I purchased genuine Nokia and not China N900 ;)
2. I purchased first hand :D
3. I paid full price :cool:

1. There are no N900 produced in china
2. Where is the difference between delivery directly to you, or first to a reseller?
3. Poor you... (btw. I paid the full price, too. Directly from Nokia :D)

ammadtira 2010-03-30 13:29

Re: Is this grounds for return? Pic included of faults.
 
Quote:

Originally Posted by zehjotkah (Post 588191)
1. There are no N900 produced in china
2. Where is the difference between delivery directly to you, or first to a reseller?
3. Poor you... (btw. I paid the full price, too. Directly from Nokia :D)

Dear where I said you that you did any of these?


;-)

Anyhow whats in ur mind is right.. :),, just kidding

tesposito 2010-03-31 00:28

Re: Is this grounds for return? Pic included of faults.
 
This trick has worked for me and a few other people with this problem (the scren problem)- cleaning the gap/area around the gap between display and bezel with a piece of paper (http://talk.maemo.org/showthread.php...037#post589037)


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