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-   -   can not restore conversations after pr1.2 update (https://talk.maemo.org/showthread.php?t=53641)

nicolai 2010-05-25 18:17

[solved] can not restore conversations after pr1.2 update
 
Anyone else lost all his conversations?

I can not even restore from backup.
All conversations are stored in my backup, but
after the restore the conversations app is still empty.

It seems after this update the app uses a different file to store conversations.
Any hint how to import my old conversations?

nicolai

ZootHornRollo 2010-05-25 19:47

Re: can not restore conversations after pr1.2 update
 
i did a backup of mine before a reflash and all conversations restored afterwards. have you tried re-loading the backup?

my desktop conversations widget is completely gone!

not in the list of available widgets!

nicolai 2010-05-25 20:15

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by ZootHornRollo (Post 676892)
i did a backup of mine before a reflash and all conversations restored afterwards. have you tried re-loading the backup?

Yes, I made a backup, just to be sure. I was suprised the conversations are lost, because the firmware update shouldn't touch
them at all. And my contacts are still there.
And reloading the backup didn't bring them back.
No one else with this problem?

nicolai

sydb 2010-05-25 20:22

Re: can not restore conversations after pr1.2 update
 
I took a backup but my conversations were not removed by the reflash.

My email settings were lost, but restore fixed that.

nicolai 2010-05-26 07:09

Re: can not restore conversations after pr1.2 update
 
ok finally I got my conversation history back. I don't know exactly
what was happing. Maybe it is because I got a sms-message just
after the update but before I tried to restore the conversations.

In the .rtcom-eventlogger directory were my backup.tgz, el.db (with old history)
and el-v1.db (with one new message).
To get my old conversation history back I had to remove (or move away) the el-v1.db
(but don't start the conversation app), restore from backup (this creates a new el-v1.db).
And now all conversations are back :-)

Soysuperbien 2010-05-26 09:29

Re: can not restore conversations after pr1.2 update
 
i had the exact same problem as Nicolai, i got a txt during the update then my convos wouldn't work. i removed all the .db and db journal files from .rtcom-eventlogger, rebooted, works fine now

karlosfandango 2010-05-26 10:13

Re: can not restore conversations after pr1.2 update
 
I have the same issue as ZootHornRollo... The conversations desktop widget disappeared after the maemo 5 update... It isn't in the list of avaliable widgets... Any ideas on how to get it back...?

alanmies 2010-05-26 10:19

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by karlosfandango (Post 678789)
I have the same issue as ZootHornRollo... The conversations desktop widget disappeared after the maemo 5 update... It isn't in the list of avaliable widgets... Any ideas on how to get it back...?

You can edit /home/user/.config/hildon-desktop/home.plugins and remove the two lines referring to the conversations widget, then it'll be available in available widgets. But despite this (and despite trying different themes), the widget simply doesn't show up. Any ideas? FWIW my N900 is pretty much plain vanilla, just got it last Friday and had only installed a couple of apps (and the previous PR) before.

gorn 2010-05-26 12:52

Re: can not restore conversations after pr1.2 update
 
I have just noticed that N900 tries to switch to offline mode just before the upgrade (after downloading the package), however without success - as the popup states.

BN900 2010-05-26 14:05

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by ZootHornRollo (Post 676892)
i did a backup of mine before a reflash and all conversations restored afterwards. have you tried re-loading the backup?

my desktop conversations widget is completely gone!

not in the list of available widgets!

Conversations widget was not originally on the phone as I remember. One actually downloads it from Extras :)

ZootHornRollo 2010-05-26 16:09

Re: can not restore conversations after pr1.2 update
 
If you enable extras-devel you can download an updated version of conversations widget that works with 1.2.

Then disable extras-devel to keep any unstable software of your phone!

Macker 2010-05-26 16:17

Re: can not restore conversations after pr1.2 update
 
How do I removed all the .db and db journal files from .rtcom-eventlogger? I have just got the N900 and I am not used to Maemo. Is this coding I have to do on the phone in xterminal or can you link the phone to a PC and do the removal from a file structure there?

jerryfreak 2010-05-26 16:47

Re: can not restore conversations after pr1.2 update
 
can someone quickly outline the easiest way to backup critical data? a lot of it is media content and i want to focus on the important stuff (apps, contacts, conversations, settings)

the 'Nokia 900' partition that shows up in MSC doesnt contain rootfs, does it?

and im pretty sure the ovi suite backup is still useless for N900, right?

ive heard mixed opinions about the backup app installed on the phone, and that a manual backup is more complete

jerryfreak 2010-05-26 17:41

Re: can not restore conversations after pr1.2 update
 
also, any other scripts to free up rootfs space?

conky says i have 227 mb in rootfs and it still gives me 'not enough memory in target location' error on 1.2 install. this is after uninstalling every package over 2MB and running apt-get clean

sux

serlex 2010-05-26 19:06

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by Macker (Post 679905)
How do I removed all the .db and db journal files from .rtcom-eventlogger? I have just got the N900 and I am not used to Maemo. Is this coding I have to do on the phone in xterminal or can you link the phone to a PC and do the removal from a file structure there?

I'm just like you are... stuck. Dont know how to get there...

Moz 2010-05-26 23:04

Re: can not restore conversations after pr1.2 update
 
It can be done in xterminal.
Type:
Code:

cd ~
ls -la
cd .rtcom-eventlogger
mv *.db* ../


Macker 2010-05-27 05:16

Re: can not restore conversations after pr1.2 update
 
Fantastic. That worked perfectly. It even means that my call log is also re-established

bullion 2010-05-27 06:09

Re: can not restore conversations after pr1.2 update
 
i got into the same problem but my is kinda different. I followed the instruction above to remove .db file and rebooted the device, but i still could not restore my conversation. On the other hand, I reflashed my device to PR 1.1 and got my conversation back, then i update again to PR 1.2 and the same thing happened once again. I am lost, i have no idea what do to :confused:

nicolai 2010-05-27 10:38

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by bullion (Post 681687)
i got into the same problem but my is kinda different. I followed the instruction above to remove .db file and rebooted the device, but i still could not restore my conversation. On the other hand, I reflashed my device to PR 1.1 and got my conversation back, then i update again to PR 1.2 and the same thing happened once again. I am lost, i have no idea what do to :confused:

Can you post the output of this command
Code:

cd ~
cd .rtcom-eventlogger
ls -l

And it may be important, that you don't open the conversation app
between removing db-files and restoring the backup.

nicolai

riddy 2010-05-27 11:51

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by bullion (Post 681687)
i got into the same problem but my is kinda different. I followed the instruction above to remove .db file and rebooted the device, but i still could not restore my conversation. On the other hand, I reflashed my device to PR 1.1 and got my conversation back, then i update again to PR 1.2 and the same thing happened once again. I am lost, i have no idea what do to :confused:

I'm in the same situation. This problem happened to me during an earlier update as well. Never figured it out, only sw downgrade and then restoring the backup got my conversation history back. Highly annoying.

colando dunes 2010-05-27 14:42

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by Soysuperbien (Post 678653)
i had the exact same problem as Nicolai, i got a txt during the update then my convos wouldn't work. i removed all the .db and db journal files from .rtcom-eventlogger, rebooted, works fine now

can you please explain how to do this in a little more detail? tho a wee noob, i can follow directions quite well

Hani 2010-05-27 20:26

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by nicolai (Post 678183)
ok finally I got my conversation history back. I don't know exactly
what was happing. Maybe it is because I got a sms-message just
after the update but before I tried to restore the conversations.

In the .rtcom-eventlogger directory were my backup.tgz, el.db (with old history)
and el-v1.db (with one new message).
To get my old conversation history back I had to remove (or move away) the el-v1.db
(but don't start the conversation app), restore from backup (this creates a new el-v1.db).
And now all conversations are back :-)

I tried that a couple of times but it didn't work. I still didn't get my messages history back.

Also, how can I get to the folder .rtcom-eventlogger when I connect my phone to my laptop through USB and browse phone using laptop?

P.S. I bricked my device and had to flash it with the new firmware.

MatMat 2010-05-28 00:06

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by nicolai (Post 678183)
ok finally I got my conversation history back. I don't know exactly
what was happing. Maybe it is because I got a sms-message just
after the update but before I tried to restore the conversations.
In the .rtcom-eventlogger directory were my backup.tgz, el.db (with old history)
and el-v1.db (with one new message).
To get my old conversation history back I had to remove (or move away) the el-v1.db
(but don't start the conversation app), restore from backup (this creates a new el-v1.db).
And now all conversations are back :-)

I just have the same problem after the upgrade and fixed it this way.
Thanks !

Intrygue83 2010-05-28 00:36

Re: can not restore conversations after pr1.2 update
 
Ok can someone jus put step by step instructions on restoring old sms history and new sms history? I tried those commands but didnt work. I also did a restore but my sms did not come back. my sms are popping up but when i go to conversations i don't see them

Intrygue83 2010-05-28 08:02

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by nicolai (Post 678183)
ok finally I got my conversation history back. I don't know exactly
what was happing. Maybe it is because I got a sms-message just
after the update but before I tried to restore the conversations.

In the .rtcom-eventlogger directory were my backup.tgz, el.db (with old history)
and el-v1.db (with one new message).
To get my old conversation history back I had to remove (or move away) the el-v1.db
(but don't start the conversation app), restore from backup (this creates a new el-v1.db).
And now all conversations are back :-)

ok i tried this method and it im jus explaining it more detailed.
this is what i did:

put phone in offline mode.
opened up cute explorer
went into my .rtcom-eventlogger folder in user\home\
then this in xterminal before my update:

cd ~
ls -la
cd .rtcom-eventlogger
mv *.db* ../


copied my "el.db" file only to the .rtcomm-eventlogger/

rebooted

only got 1 of my new conversations back.

so then i tried this:

put phone in offline mode [if you don't it wont work]
copied my db i saved before my update
then i deleted the old 4 el "db" files to .rtcomm-eventlogger/
went to backup and only restored "communication and calendar" and unchecked the others
after reboot my old history was back

hope this helped

amiraseri 2010-05-30 07:22

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by nicolai (Post 678183)
ok finally I got my conversation history back. I don't know exactly
what was happing. Maybe it is because I got a sms-message just
after the update but before I tried to restore the conversations.

In the .rtcom-eventlogger directory were my backup.tgz, el.db (with old history)
and el-v1.db (with one new message).
To get my old conversation history back I had to remove (or move away) the el-v1.db
(but don't start the conversation app), restore from backup (this creates a new el-v1.db).
And now all conversations are back :-)

How can i find this folder again?

stayloa 2010-05-30 07:38

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by amiraseri (Post 689314)
How can i find this folder again?

Hi Amiraseri,

I just updated to PR1.2 last night and am having this problem.

To get to the .rtcom-eventlogger directory,start xterminal (from the application menu or by pressing ctrl+shift+x.

In here type the commands that were listed before which were:

cd ~
ls -la
cd .rtcom-eventlogger
mv *.db* ../

The ls-la command will show you the contents of the folder and the mv command will move them away. Make sure to do this in offline mode though and stay in offline mode once you've run the mv command. Now, restore your backup from the backup prog and see how you get on!

Mine is just restoring now so will report back.

stayloa 2010-05-30 07:48

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by Intrygue83 (Post 684924)

so then i tried this:

put phone in offline mode [if you don't it wont work]
copied my db i saved before my update
then i deleted the old 4 el "db" files to .rtcomm-eventlogger/
went to backup and only restored "communication and calendar" and unchecked the others
after reboot my old history was back

hope this helped

Hi - could you explain this bit to me again please? You refer to your db you saved before update - is that the el.db that is in rtcom-eventlogger? I moved that out to /home/user/...

I'm also unsure what you're deleting - the mv *.db* command surely acts the same as deleting the .db files by moving them out of their normal location?

Thanks in advance...

EDIT: The original method in this post turned out to work for me. I hadn't copied the el.db back before restoring the backup the first time. I've lost about 3 days of conversation although that's alright - think I only had about 5 messages which I can deal without!

Still curious about the second method!

Intrygue83 2010-05-30 20:51

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by stayloa (Post 689336)
Hi - could you explain this bit to me again please? You refer to your db you saved before update - is that the el.db that is in rtcom-eventlogger? I moved that out to /home/user/...

I'm also unsure what you're deleting - the mv *.db* command surely acts the same as deleting the .db files by moving them out of their normal location?

Thanks in advance...

EDIT: The original method in this post turned out to work for me. I hadn't copied the el.db back before restoring the backup the first time. I've lost about 3 days of conversation although that's alright - think I only had about 5 messages which I can deal without!

Still curious about the second method!

thats what i did to restore mine. copied old db files out of eventlogger before update
after update removed new db files
then went to backup and restored only the first checkbox(communication & calendar)
then rebooted.
all my conversations were back after.

i did all of this using cute explorer.
now a day later all my contacts are missing out of address book but i can see them in my conversations unless they send me a new message. then i can no longer see them when they call too.

can anyone help or have this problem?
are conta certain folder?

Lancey999 2010-06-04 20:57

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by nicolai (Post 678183)
ok finally I got my conversation history back. I don't know exactly
what was happing. Maybe it is because I got a sms-message just
after the update but before I tried to restore the conversations.

In the .rtcom-eventlogger directory were my backup.tgz, el.db (with old history)
and el-v1.db (with one new message).
To get my old conversation history back I had to remove (or move away) the el-v1.db
(but don't start the conversation app), restore from backup (this creates a new el-v1.db).
And now all conversations are back :-)

To do this do you need the Nokia PC suite software installed?

nicolai 2010-06-05 10:13

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by Lancey999 (Post 700132)
To do this do you need the Nokia PC suite software installed?

No, I have used xterm to make this. There are other threads
or users where you can find a step by step instructions on how
to do this.

nicolai

Intrygue83 2010-06-05 14:28

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by Lancey999 (Post 700132)
To do this do you need the Nokia PC suite software installed?

no..........................

xchel23 2010-07-12 19:10

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by Intrygue83 (Post 684924)
ok i tried this method and it im jus explaining it more detailed.
this is what i did:

put phone in offline mode.
opened up cute explorer
went into my .rtcom-eventlogger folder in user\home\
then this in xterminal before my update:

cd ~
ls -la
cd .rtcom-eventlogger
mv *.db* ../


copied my "el.db" file only to the .rtcomm-eventlogger/

rebooted

only got 1 of my new conversations back.

so then i tried this:

put phone in offline mode [if you don't it wont work]
copied my db i saved before my update
then i deleted the old 4 el "db" files to .rtcomm-eventlogger/
went to backup and only restored "communication and calendar" and unchecked the others
after reboot my old history was back

hope this helped

hi!! im new at this, actualliy aI got my phone 2 days ago and Iīm having this problem after installed the new firmware!!

I looked around for solutions and nothing happens and I think I accidentally erase the "el.db" file and I donīt know what else to do!!

Pleas can someone help me here??

Intrygue83 2010-07-12 19:18

Re: can not restore conversations after pr1.2 update
 
did you do a backup on your phone before you updated? if not your out of luck

88thomas88 2010-08-26 17:37

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by nicolai (Post 682269)
Can you post the output of this command
Code:

cd ~
cd .rtcom-eventlogger
ls -l

And it may be important, that you don't open the conversation app
between removing db-files and restoring the backup.

nicolai

Hi, I'm totally new to this & after updating my software Im having the same problem where my conversations aren't storing.. I've tried taking it to a repair shop but no luck, all they did was try & update again.
Please can somebody explain (in kind of an idiots guide) how I can fix this please? I'll be eternally grateful!!!!
:)
Thank you

nicolai 2010-08-26 17:42

Re: can not restore conversations after pr1.2 update
 
Hi 88thomas88,
Can you open X-Term and than enter the above mentioned commands
and post the result here.

Do you have a backup from your conversations?

andyb 2010-11-28 17:30

Re: can not restore conversations after pr1.2 update
 
As kitwalker said in this thread, the database is sqlite and can be manipulated by any sqliite browser.

I recently had the misfortune of the conversations / contacts bug when doing the over the air update to PR1.3. I solved the problem by coping the database file to my PC (mine was called el-v1.db but yours could be called el.db). I opened the database in a sqlite browser and went to the Events table and deleted the last event. Re-saved the database and transferred it back to the phone. All conversations and contacts were available again and new messages appeared correctly.

So you can fix it without losing everything even if you haven't backed up. A bit worrying that a single bad event can affect all conversations / contacts though!

PSX 2011-01-27 05:10

Re: can not restore conversations after pr1.2 update
 
Quote:

Originally Posted by andyb (Post 885097)
..I opened the database in a sqlite browser and went to the Events table and deleted the last event. Re-saved the database and transferred it back to the phone. All conversations and contacts were available again and new messages appeared correctly.

This is good advice and led me towards finding out a solution to carry out on the phone! See here: http://www.forums.internettablettalk...2&postcount=40 . By opening my database with my pc, I found that the headers table was corrupt.

Thanks,

Alex


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