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-   -   Another bug on incoming calls? (https://talk.maemo.org/showthread.php?t=60792)

natedog400 2010-08-21 11:46

Another bug on incoming calls?
 
So we all know about the screen glitch on incoming calls (which i have) but there's something else i find even more annoying.
My phone rings in my pocket and either goes into silent mode or rejects the call. I'd say 7/10 of my calls do this. I'm thinking my sceen is active for a split second when it rings or something? Sometimes i only feel a quick vibration n when i get my phone out its as if no one even called? I'm sure its not just me as i'm on the same firmware and experiencing the same problems as everyone else but i've not managed to find a topic about this problem/bug.
Is anyone else getting this too?
Nath

rfekm 2010-08-21 11:59

Re: Another bug on incoming calls?
 
yes.I have the same problem.

cr0c0 2010-08-21 16:24

Re: Another bug on incoming calls?
 
I'm having the same issue, but in my case it happens while it's in the PDAir case. As soon as I try to pull the N900 out of the case it either silences the call or it picks up and hangs up before I can even get it out.

ossipena 2010-08-21 16:29

Re: Another bug on incoming calls?
 
do you have magnets nearby?

RevdKathy 2010-08-21 16:36

Re: Another bug on incoming calls?
 
How are you touching/holding the phone as you pull it out?

I had some issues, but found if I extract the phone from its cover by gently pulling on the phone charm, I don't touch anything and accidentally give the phone a wrong instruction. If you touch the screen or any of the hardware buttons, I think you risk telling it something. There's also the issue of it heading to silent/reject if you make it think you turned it face down.

festivalnut 2010-08-21 16:48

Re: Another bug on incoming calls?
 
the screen unlocks itself when you receive a call, most likely you're pressing the screen as you pull it out.

cr0c0 2010-08-21 18:42

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by festivalnut (Post 794140)
the screen unlocks itself when you receive a call, most likely you're pressing the screen as you pull it out.

I think that is what is happening. But then the question is how do I stop it? I basically just grab the sides of the case and I pull on the corners of the phone, careful not to touch the volume buttons. I can't come up with any other way of sliding the phone out of the case that would touch the screen any less.

jaguilar 2010-08-21 19:06

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by festivalnut (Post 794140)
the screen unlocks itself when you receive a call, most likely you're pressing the screen as you pull it out.

The screen is unlocked only if the proximity sensor (or light sensor) shows that the phone is not in the pocket.

Put your finger in the sensors, covering it, and make a call for the N900. The screen will not be unlocked. Uncover the sensors and the screen is on....cover again and.....screen locked!

natedog400 2010-08-21 19:56

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by jaguilar (Post 794263)
The screen is unlocked only if the proximity sensor (or light sensor) shows that the phone is not in the pocket.

Put your finger in the sensors, covering it, and make a call for the N900. The screen will not be unlocked. Uncover the sensors and the screen is on....cover again and.....screen locked!

I know this but the problem is when its still in the pocket, still in darkness? My calls are rejected or answered or whatever before i even touch the dam thing?? I always have the screen facing my leg too to avoid screen damage so the sensor can't be receiving light to unlock the screen for any buttons to be pressed? Its a bug of somekind n needs sorting. The N900 is a wicked piece of kit but lets not forget its still a phone and i don't remember having these call related problems with any 3210's or even my first mobile ever, the nokia ringo (nice) Making and receiving calls should be the last thing to go wrong on a PHONE. Especially one as trick as this. Know what i mean guys?
Nath

natedog400 2010-08-21 20:04

Re: Another bug on incoming calls?
 
Just thought i'd say, i didn't have any of these problems before pr1.2 update. Oh well, roll on 1.3 n hopefully all bugs gone!

bensmith808 2010-08-21 20:06

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by natedog400 (Post 794322)
Just thought i'd say, i didn't have any of these problems before pr1.2 update. Oh well, roll on 1.3 n hopefully all bugs gone!

Do you really think we're going to have a 1.3? I doubt. I very much doubt it!

slender 2010-08-21 21:03

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by bensmith808 (Post 794323)
Do you really think we're going to have a 1.3? I doubt. I very much doubt it!

So they have fixed bugs just for fun and andre klapper seem to have always new version of firmware. Just for fun?

btw. Do you want to hear what different things I just happen to doubt. And do I have any source for my doubts? Hmmm...letīs see...yes my dog and this weird feeling inside my head sometimes.

slender 2010-08-21 21:07

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by cr0c0 (Post 794239)
I think that is what is happening. But then the question is how do I stop it? I basically just grab the sides of the case and I pull on the corners of the phone, careful not to touch the volume buttons. I can't come up with any other way of sliding the phone out of the case that would touch the screen any less.

?
ossipena asked, probably also from you that does you case have magnet? If it has then itīs known "feature" of device. DO NOT USE CASES WITH MAGNET.

cr0c0 2010-08-21 21:45

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by slender (Post 794369)
?
ossipena asked, probably also from you that does you case have magnet? If it has then itīs known "feature" of device. DO NOT USE CASES WITH MAGNET.

No magnets. It's just a leather sleeve.

donvito 2010-08-21 22:04

Re: Another bug on incoming calls?
 
Same problem here, but it's first touch screen phone I have, so I guess it's just matter of getting used...

fareed_xtreme 2010-08-21 23:03

Re: Another bug on incoming calls?
 
This is a problem that I had been facing with:
1. Leather case with Magnet. (Accepted that this is a known issue)
2. Leather case with a clip type lock. (The case causes the phone to answer, reject or silence the call.)
3. No casing of anykind. (Problem occurs when wearing jeans or trousers having tight pockets.)
4. Hard Silicon Casing. (Problem occurs when wearing jeans or trousers having tight pockets.)

Basically, I feel that the phone takes stray motion on the screen to be a valid touch. The reason is because of the phone's resistive touchscreen which seems to make every stray mark count as a valid press.

(ResistiveTouchscreen: A resistive touchscreen panel is composed of several layers, the most important of which are two thin, metallic, electrically conductive layers separated by a narrow gap. When an object, such as a finger, presses down on a point on the panel's outer surface the two metallic layers become connected at that point: the panel then behaves as a pair of voltage dividers with connected outputs. This causes a change in the electrical current, which is registered as a touch event and sent to the controller for processing.)

To do something about this, we have to change the way phones are answered or declined. One possible solution discussed in some other thread was using sliding techniques like in Apple's IPhone. Well, that said, I really have no idea how much longer this will take to get fixed but Nokia is Nokia.... a slowcoach when it comes to upates. But im sure it will come, if not officiall, some solution will come up in this forum in sometime, it always has...

jd4200 2010-08-21 23:17

Re: Another bug on incoming calls?
 
You're not accidentally tilting your phone at an angle are you?

When you receive a call, if you turn the phone upside down it silences the call.

222 2010-08-21 23:30

Re: Another bug on incoming calls?
 
try this Call-Locker

natedog400 2010-08-22 14:00

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by 222 (Post 794463)
try this Call-Locker

I'll try it if someone else has? Last thing i want are more problems?

natedog400 2010-08-22 14:04

Re: Another bug on incoming calls?
 
By the way, there is a topic on the original screen glitch and someone said the only way to stop it is to go into... phone... turning control and set display orientation to landscape. I have and it does work but i've also not had any silent or reject problems neither? I only did it yesterday so we'll see how it goes?
Nath

zimon 2010-08-22 14:57

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by 222 (Post 794463)
try this Call-Locker

what does that exactly do?
I looked the web page and installed it, but do not quite see how the system differs now.

I have also had lots of call answering problems with N900, both with pr1.1 and pr1.2.

Iīd like it to be fixed (user optional configuration) so that I only could answer, reject or silence the phone call IF I FIRST switch the physical slide button .....no matter what light meter or proximity sensor would say. If I could configure N900 that way, it would solve most of the annoying call answering problems for me. The current system just do not work in so many ways.

Also, with double press with a power key, I would want to answer the phone calls, without activating the touch screen - or some other way by using only physical keys which are available withouth opening qwerty. That would enable to use phone and answer calls with and inside of different carrying cases like waterproof ones or Nokia CP-402 wrist case, which now is difficult to use withouth handsfree or/and with custom headphones.

vijayv 2010-08-24 08:23

Re: Another bug on incoming calls?
 
To get basic functionality like "phone" working on this "computer" we should not be installing third party application. How hard can it be to make the accept and reject buttons swipe enabled. It just shows the lack of commitment this product has on Nokia `s portfolio. In a couple of months it will be a year since I got hold of the phone.. and the basic functionality of a phone isnt bug free.. And for the record must of the phone hanging related bugs are "wont fix" on the bug jar..

slender 2010-08-24 08:27

Re: Another bug on incoming calls?
 
@vijayv
Could you please link these wontfix bugs here so we can see and they got attention from people who are having these issues.

And about issues. Iīm not having them after I reflashed my phone with PR 1.2 and stopped using apps from testing and devel and minimized usage of any daemon(background service) like apps.

.edit
And phone works for me as it should. I can answer and make calls.

vijayv 2010-08-24 09:51

Re: Another bug on incoming calls?
 
Just search for hildon-home being unresponsive bugs...

As for the phone bugs the screen glitch is always repeatable if you take it from your pocket, the other bugs can be reproduced if you run any resource hungry app and then get a call.. Try running open-arena and then call the phone.. see the phone app jump all over..

--Vj




Quote:

Originally Posted by slender (Post 796614)
@vijayv
Could you please link these wontfix bugs here so we can see and they got attention from people who are having these issues.

And about issues. Iīm not having them after I reflashed my phone with PR 1.2 and stopped using apps from testing and devel and minimized usage of any daemon(background service) like apps.

.edit
And phone works for me as it should. I can answer and make calls.


adhrie 2010-08-24 10:04

Re: Another bug on incoming calls?
 
also experiencing this bug (maybe)

at some point i could end up with several missed calls which i didn't even felt it vibrate or never heard it rang (i put my phone inside my pants pocket)

sometimes i even notice a call coming by looking at the screen and before i can answered it, the call stops and registered as missed calls
(eventhough the person trying to call me didn't intend to stop the call)

lately its happening quite frequently...:(

unfortunately i haven't been able to determine the cause nor reproduce this bug in exact steps/conditions

slender 2010-08-24 10:13

Re: Another bug on incoming calls?
 
@vijayv
Iīm very very aware of bug reports, but please. To give them attention link them here and do not make statements that they are wontfix. (so there is many of them. Please again link and show that you have facts)

I have read quite many bug reports and i have to say that too many of them SUCK. I cannot reproduce them and people think that they do not have to list all the points what they are asked for and they seem to think that because they have that problem also other people have it too.

Because i have too much time so letīs try to search and see.
Search unresponsive in comments

One is wontfix
Bug 8723 Items in hildon-home can be non-responsive for several minutes


I feel pity when i read those comments.
https://bugs.maemo.org/show_bug.cgi?id=8723#c138
Nokia engineer asks for simple things and people fail to provide basic information.

I really doubt that people read and understand what is being written there.

slender 2010-08-24 13:34

Re: Another bug on incoming calls?
 
Quote:

Originally Posted by vijayv (Post 796839)
If it was so simple why is this bug still not fixed... just read the whole list on how much user input has gone into it. I have not seen another bug report with a more detailed response...

Quantity != quality. I see many many comments that should be deleted and user banned from bugzilla :|

And if you read those comments it becomes quite true that 3rd party widgets/apps are fck system up.

Quote:

This bug was much worse in PR1.1 it improved so it means something can be done about it.. and then the only thing which changed is the status to wont fix.
Hmm. I do not follow. Was much worse? To me everything has been quite a same on regarding this bug on factory flashed device.

Quote:

I had clearly told you what bug I was referring to and you did find it too and still you ask me for facts ???
!!!!!????? There. Pick some more.

- You have not CLEARLY told what bug you were talking about
- You were talking about wontfix bugS in phone application. Because of plural i thought that you are referring to two or more bugs.

Quote:

Did you read the reason why it was a "wontfix" because you could reproduce it by deleting some file on the fb widget which half the people who see this bug have not even installed.. I stopped discussing this bug in this forum since the status was changed.
Wontfix in that bug is after all because it was not clearly reproducable and quite vague. As you can see people started to mix what bug was about. Do we read same bug report? Do not read rantīs. Give much bigger attention to people who are trying to get details and really trying to find reason. What I see when i read that quickly trought and ignore rants is that people report constantly widgets causing problems.

Quote:

So by making statements like the bug report is pathetic is hardly factual by your own standards.

Since you are keen on standing by nokia engineers tell me how much time does it take to implement a swipe on accept and reject buttons . If at least the telephony app was open the community would have fixed it long before.
IMO swipe to reject & accept should been out of box. And about implementing stuff. I do not know. But itīs freaking hard and takes time.

Bugzilla is not yelling contest (votes are for that). Its good tool if itīs used properly and people behave.

natedog400 2010-08-24 16:51

Re: Another bug on incoming calls?
 
Since i enabled landscape mode in phone turning control, all bugs have gone. no missed calls, phone always rings and no screen glitches. Its annoying that the volume is now the opposite way around but on the whole... it works fine now. I've actually noticed an overall improvement in the phones behavier, the screen doesn't lag like it did before and seems faster. Definately something wrong with portrait mode.
Nath

vijayv 2010-08-24 19:16

Re: Another bug on incoming calls?
 
@ Slender: The key is to separate the third party widget process from hildon home. Right now the user has no clue on which widget if at all its a widget issue, is causing hildon-home to hang.

As to yelling and votes.. there has been enough votes and user input on the bug.. more than enough. It wouldn't be so bad if it was admitted it was hard to fix and it wont be fixed but to give a lame excuse and say that the bug is not nokia`s problem is just not right.

The bug is reproducible as explained by nokia staff itself. read the comments again. As it is now any widget can cause hildon-home to hang and by looking at top we cant make out what widget is causing it.. uninstalling widgets one by one was done by many users.. each coming up with there own version of what was wrong. Still there is no clear solution.

And lastly I have not done grammar checks on the post , didn't think that was a criteria. Don't bother to reply if you don't have anything useful to say about how the bug can be fixed.. I don't want another lecture on plurals and quality of bug reports.And for the record I have voted for incremental bug fixes instead of PR releases in the brain storm, but nothing has come out of it even though there is a majority favoring that decision in the brain storm.

@ nate: yes, the screen glitch goes away in landscape mode, but if you are like me , using the power button to start the phone app and calling someone using just one hand, the landscape mode is hard.

--Vj


Quote:

Originally Posted by slender (Post 796872)
Quantity != quality. I see many many comments that should be deleted and user banned from bugzilla :|

And if you read those comments it becomes quite true that 3rd party widgets/apps are fck system up.


Hmm. I do not follow. Was much worse? To me everything has been quite a same on regarding this bug on factory flashed device.


!!!!!????? There. Pick some more.

- You have not CLEARLY told what bug you were talking about
- You were talking about wontfix bugS in phone application. Because of plural i thought that you are referring to two or more bugs.


Wontfix in that bug is after all because it was not clearly reproducable and quite vague. As you can see people started to mix what bug was about. Do we read same bug report? Do not read rantīs. Give much bigger attention to people who are trying to get details and really trying to find reason. What I see when i read that quickly trought and ignore rants is that people report constantly widgets causing problems.


IMO swipe to reject & accept should been out of box. And about implementing stuff. I do not know. But itīs freaking hard and takes time.

Bugzilla is not yelling contest (votes are for that). Its good tool if itīs used properly and people behave.



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