Mail for Exchange not working
 

Hi All,

could anybody help me with MfE on my N900 (PR1.3)?

Problem: app 14 days ago "something happened" (not in my phone) and MfE stopped working. It writes me "Invalid host address for Exchange server". (Exchange 2003)

I tried to delete my account from the phone but it is not possible to make the new one. While setting the server address, MfE writes again and again the same error (invalid host address...).

Everything worked pretty well before.

Would anyone have any suggestions?

Thanx.

PM

Re: Mail for Exchange not working
 

Have you tried pinging the server to see if it's alive?

Re: Mail for Exchange not working
 

Yes, the server is alive, MfE works with S60 and iPhone but not with Maemo. Works also with the web browser interface, but not with MfE... I really don't know where could be the problem.

Re: Mail for Exchange not working
 

Anyone with the same problem?

Re: Mail for Exchange not working
 

It's not the same problem, but different symptoms.

MfE stopped working a while ago.
After updated to PR1.3 it still worked ok, but suddenly it stopped.
I tried to re-create the account in Modest, but didn't work.
Now I'm on CSSU, and it still doesn't work.

When I'm creating the account, after the first screen where email, username, password, and domain is entered, it remains there forever.

Looking at the logs, it repeats the same loop over and over again.
I deleted (moved) the contacts database, just in case it was corrupted, but it still gets stuck at the same point.

Some logs excerpt:

(...)
Feb 20 16:32:21 Nokia-N900 activesync[23778]: AS-DAEMON: QDebug: Db is ok
Feb 20 16:32:22 Nokia-N900 [1767]: activesync: modest_activesync_on_response_override(0, 3)
Feb 20 16:32:22 Nokia-N900 [1767]: activesync: as_ad_handle_prev(1)
Feb 20 16:32:22 Nokia-N900 [1767]: activesync: as_singleton_get_dbus_context(0x7a190)
Feb 20 16:32:22 Nokia-N900 [1767]: activesync: as_singleton_get_dbus_context() done
Feb 20 16:32:22 Nokia-N900 [1767]: activesync: as_ad_handle_prev(): dbus: [0]
Feb 20 16:32:22 Nokia-N900 [1767]: activesync: modest_activesync_on_response_override(): prev handled in page
Feb 20 16:32:22 Nokia-N900 [1767]: activesync: as_ad_watchdog(): begin
Feb 20 16:32:22 Nokia-N900 [1767]: activesync: as_ad_watchdog(): end
Feb 20 16:32:22 Nokia-N900 activesync[23783]: AS-COMMON-UTILS Version: libas-common-utils (0.0.4-12+0m5) unstable; urgency=low
Feb 20 16:32:22 Nokia-N900 activesync[23783]: AS-DAEMON: Logger initialized, level 0
Feb 20 16:32:22 Nokia-N900 activesync[23783]: daemonized successfully
Feb 20 16:32:22 Nokia-N900 activesync[23783]: DaemonApplication created
Feb 20 16:32:23 Nokia-N900 activesync[23783]: ASDAEMON: ICListener constructor start
Feb 20 16:32:23 Nokia-N900 activesync[23783]: Certificates: loading certificate exception from /apps/activesync/ActiveSyncAccount1/certex ...
Feb 20 16:32:23 Nokia-N900 activesync[23783]: CurlConnectionManager::CurlConnectionManager(ICLis tener&)
Feb 20 16:32:23 Nokia-N900 activesync[23783]: StoreProxyImpl: constructor enter
Feb 20 16:32:23 Nokia-N900 activesync[23783]: int AddressBook::open()
Feb 20 16:32:23 Nokia-N900 activesync[23783]: ASDAEMON-EBOOK: AddressBook is not opened yet. Openning....
Feb 20 16:32:23 Nokia-N900 activesync[23783]: Executing async AddressBook operation e_book_async_open
Feb 20 16:32:23 Nokia-N900 activesync[23783]: Async AddressBook operation e_book_async_open completed
Feb 20 16:32:23 Nokia-N900 activesync[23783]: Executing async AddressBook operation e_book_async_get_book_view
Feb 20 16:32:23 Nokia-N900 activesync[23783]: Async AddressBook operation e_book_async_get_book_view completed
Feb 20 16:32:23 Nokia-N900 activesync[23783]: AddressBook::open end
Feb 20 16:32:23 Nokia-N900 activesync[23783]: StoreProxyImpl::createAccount(, )
Feb 20 16:32:23 Nokia-N900 activesync[23783]: StoreProxyImpl::createAccount initialize migration data
(...)

(Then it loops again)


And this is a more recent debug log of activesync startup after normal booting.
Just in case any of you could see something suspicious.


May 3 07:42:07 Nokia-N900 [1186]: activesync: AS-COMMON-UTILS Version: libas-common-utils (0.0.3-20+0m5) unstable; urgency=low
May 3 07:42:07 Nokia-N900 [1186]: activesync: systemmonitor.cpp Line 41, AsSystemMonitor::AsSystemMonitor(AsStatusIndicator &): AsSystemMonitor::AsSystemMonitor(0x5b1f70): start
May 3 07:42:08 Nokia-N900 [1186]: activesync: systemmonitor.cpp Line 68, AsSystemMonitor::AsSystemMonitor(AsStatusIndicator &): AsSystemMonitor::AsSystemMonitor(): notifications: -1375731700, -1358954483, -1342177266, -1325400049
May 3 07:42:08 Nokia-N900 [1186]: activesync: systemmonitor.cpp Line 178, void AsSystemMonitor::updateLastEvent(): AsSystemMonitor::updateLastEvent(): disabled
May 3 07:42:08 Nokia-N900 [1186]: activesync: systemmonitor.cpp Line 112, AsSystemMonitor::AsSystemMonitor(AsStatusIndicator &): AsSystemMonitor::AsSystemMonitor() end
May 3 07:42:08 Nokia-N900 [1186]: activesync: AsStatusIndicator::updateState(): Off
May 3 07:42:08 Nokia-N900 [1186]: activesync: AsStatusIndicator::displayEvent(0)
May 3 07:42:08 Nokia-N900 [1186]: activesync: AsStatusIndicator::AsStatusIndicator(0)
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 136, AsSbDbusObject* as_sb_dbus_object_new(): as_sb_dbus_object_new()
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 78, void as_sb_dbus_object_class_init(AsSbDbusObjectClass*) : as_sb_dbus_object_class_init(): start
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 87, void as_sb_dbus_object_class_init(AsSbDbusObjectClass*) : as_sb_dbus_object_class_init(): end
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 92, void as_sb_dbus_object
_init(AsSbDbusObject*): as_sb_dbus_object_init(): start
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 131, void as_sb_dbus_object_init(AsSbDbusObject*): as_sb_dbus_object_init(): end
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 144, void as_sb_dbus_object_add_cert_pass_handler(AsSbDbusOb ject*, gchar* (*)(const gchar*, unsigned int), void*): as_sb_dbus_object_add_cert_pass_handler(): start
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 156, void as_sb_dbus_object_add_cert_pass_handler(AsSbDbusOb ject*, gchar* (*)(const gchar*, unsigned int), void*): as_sb_dbus_object_add_cert_pass_handler(): end
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 163, void as_sb_dbus_object_add_invalid_cert_handler(AsSbDbu sObject*, int (*)(const gchar*, const gchar*, const gchar*, const gchar*, gboolean, unsigned int), void*): as_sb_dbus_object_add_invalid_cert_handler(): start
May 3 07:42:08 Nokia-N900 [1186]: activesync: as-sb-dbusobject.cpp Line 175, void as_sb_dbus_object_add_invalid_cert_handler(AsSbDbu sObject*, int (*)(const gchar*, const gchar*, const gchar*, const gchar*, gboolean, unsigned int), void*): as_sb_dbus_object_add_invalid_cert_handler(): end
May 3 07:42:08 Nokia-N900 [1186]: GLIB DEBUG default - load_plugin_idle Loaded plugin: /usr/share/applications/hildon-status-menu/as-status-applet.desktop



Any idea?
Rafa.

Re: Mail for Exchange not working
 

I am having the same issue... no solutions so far :( Not able to move past the user/password screen... Once click on "Next" button... it keeps waiting and never comes back... couldn't find any answer for it in any posts...

http://s4.postimage.org/ttomtxyru/image.png
image host

Re: Mail for Exchange not working
 

Mine never worked due to lack of provisioning on N900. If your exchange server raised security requirements with provisioning, your N900 will never connect. That is my biggest peeve about this phone!!!!

Re: Mail for Exchange not working
 

Have you tried the troubleshooting steps in the Mail for Exchange FAQ?

Re: Mail for Exchange not working
 

having the same problem as rgodinez

any alternate way so i can sync my contact to google account?

Re: Mail for Exchange not working
 

BUMP.. Did you find a solution for this problem? I also see the same loop over and over again..

Re: Mail for Exchange not working
 

I'm using Nokia Messaging (intellisync in the backgroud) service to get my GMail messages pushed to my N900.
It works pretty well.

You only have to create a new account in Modest selecting Nokia Messaging as type, and then give the GMail data.

HTH,
Rafa.

Re: Mail for Exchange not working
 

I'm now in CSSU and still have the same looping problem.

Going a little further, I've tested running as-daemon directly from command line terminal, and discovered something: it ends abruptly with a segmentation fault in any case.
- if executed from "user" profile, it cannot connect to dcop, but there isn't any as-daemon process running, and segfault at the end


~ $ as-daemon -?
I: DaemonApplication created
W: AS-DAEMON: QWarning: Could not listen for qcop connections on "qcop-server-0" ; another qcop server may already be running.
I: ASDAEMON: ICListener constructor start
I: Certificates: loading certificate exception from /apps/activesync/ActiveSyncAccount1/certex ...
I: CurlConnectionManager::CurlConnectionManager(ICLis tener&)
I: Calendar::Calendar(ICalendarDB&)
I: StoreProxyImpl: constructor enter
I: int AddressBook::open()
I: ASDAEMON-EBOOK: AddressBook is not opened yet. Openning....
I: Executing async AddressBook operation e_book_async_open
I: Async AddressBook operation e_book_async_open completed
I: Executing async AddressBook operation e_book_async_get_book_view
I: Async AddressBook operation e_book_async_get_book_view completed
I: AddressBook::open end
I: StoreProxyImpl::createAccount(, )
I: StoreProxyImpl::createAccount initialize migration data
I: AS-DAEMON: QDebug: Db is ok
Segmentation fault
~ $
~ $ ps ax |grep as-daemon
29214 user 2088 S grep as-daemon


- if executed as root, it doesn't complain about dcop, but about not finding address book (normal, root doesn't have address book :-) ), and segfault at the end.


Nokia-N900:~# as-daemon --help
I: DaemonApplication created
I: ASDAEMON: ICListener constructor start
I: Certificates: loading certificate exception from /apps/activesync/ActiveSyncAccount1/certex ...
I: CurlConnectionManager::CurlConnectionManager(ICLis tener&)
I: Calendar::Calendar(ICalendarDB&)
I: StoreProxyImpl: constructor enter
I: int AddressBook::open()
I: ASDAEMON-EBOOK: AddressBook is not opened yet. Openning....
I: Executing async AddressBook operation e_book_async_open
E: Async AddressBook operation e_book_async_open completed with error 8
E: ASDAEMON-EBOOK: Unable to open EBook code=8 ('AddressBook error 8')
E: ASDAEMON-INIT: failed to open AddressBook
I: StoreProxyImpl::createAccount(, )
I: StoreProxyImpl::createAccount initialize migration data
I: AS-DAEMON: QDebug: Db is ok
Segmentation fault
Nokia-N900:~#


- if as-daemon is marked SUID to be executed as user but with root permissions, no error about dcop or abook is printed, but segfault is at the end.

Nokia-N900:~# which as-daemon
/usr/sbin/as-daemon
Nokia-N900:~# ls -l /usr/sbin/as-daemon
-rwxr-xr-x 1 root root 1415196 Aug 6 2010 /usr/sbin/as-daemon
Nokia-N900:~# chmod +s /usr/sbin/as-daemon
Nokia-N900:~# ls -l /usr/sbin/as-daemon
-rwsr-sr-x 1 root root 1415196 Aug 6 2010 /usr/sbin/as-daemon
Nokia-N900:~#
~ $ as-daemon -?
I: DaemonApplication created
I: ASDAEMON: ICListener constructor start
I: Certificates: loading certificate exception from /apps/activesync/ActiveSyncAccount1/certex ...
I: CurlConnectionManager::CurlConnectionManager(ICLis tener&)
I: Calendar::Calendar(ICalendarDB&)
I: StoreProxyImpl: constructor enter
I: int AddressBook::open()
I: ASDAEMON-EBOOK: AddressBook is not opened yet. Openning....
I: Executing async AddressBook operation e_book_async_open
I: Async AddressBook operation e_book_async_open completed
I: Executing async AddressBook operation e_book_async_get_book_view
I: Async AddressBook operation e_book_async_get_book_view completed
I: AddressBook::open end
I: StoreProxyImpl::createAccount(, )
I: StoreProxyImpl::createAccount initialize migration data
I: AS-DAEMON: QDebug: Db is ok
Segmentation fault
~ $


My guess is that loop happens when as-daemon is constantly re-launched after each segfault that isn't recorded in logs.

I'll check with a colleague which MfE is working to see versions, installed packages, etc.
Stay tuned.

Rafa.

Re: Mail for Exchange not working
 

Hi,

any progress on this?

I have the exact same thing, but I seem to remember something about having fiddled around with a addressbook sync/thing. Maybe the real problem is something with the addresbook (as stated in the output of as-daemon).

thx,

B.

Re: Mail for Exchange not working
 

Hi again,

I can add that the process that is hanging, is e-addressbook-factory. Not sure why,

B.

Re: Mail for Exchange not working
 

I'm having the same issue as vikas-1977, I cleared the settings for MfE and tried entering a new server but the settings dialog just sits there. Seems like it contacts Nokia servers before presenting the next configuration page and those server are down. Just speculation though.

Also I tried removing all my contacts and that didn't seem to help.

Re: Mail for Exchange not working
 

Rather annoying problem. I still have no solution for it. I do see that "as-daemon -D" is launched, disappears and is launched again creating an infinite loop. It more than likely tries to do something, fails and is called again.

Anyone any idea what other routes to take to get this fixed?

thx !!

B.

Re: Mail for Exchange not working
 

Hi, the same problem. :(

Re: Mail for Exchange not working
 

Hi all,

I am also facing the same problem. Please help me.

Thanks & Regards
Rajesh R.

Re: Mail for Exchange not working
 

Sorry to tell you, but if your server requires provisioning, N900 will not be able to deliver as it can not enforce required security features. This is why I ultimately had to part with N900 as a main device.

Re: Mail for Exchange not working
 

Thanks Lumiaman..

Could you please go through below link which i posted, may be you can help me.

http://213.128.137.28/showthread.php?t=90350

Thanks & Regards
Rajesh R.

Re: Mail for Exchange not working
 

I trying to add an exchange server so I can read my working mail on my n900. But it's not working. Saying the username/passwaord is incorrect. Working on my other phones. Does Nokia N900 support access for exchange?

Re: Mail for Exchange not working
 

It depends on your exchange server. If your company has set it up as provisioned, then no. If not, it may be that you have a setting wrong. I know some services (like Google) no longer properly work with MFE. If you search for threads there are sometimes workarounds.