Firmware update not on Nokia U.S. site
 

Nokia's U.S. web site is not displaying the latest firmware update.
Will owners of n800 devices purchased in the U.S. encounter compatibility issues if they install the firmware that's posted on the European site?

Re: Firmware update not on Nokia U.S. site
 

I dare to say no problem.

I bought my N800 in the U.S. and have always downloaded firmware updates from the European site(s), including the latest.

It has always worked fine (the upgrade that is... and not counting any "issues" introduced by the new firmware as it is being told now.)

Re: Firmware update not on Nokia U.S. site
 

Greetings:


It seems that I may have downloaded the firmware from the European website.

Looks like everyone is having issues.

I hope Nokia corrects these problems.

Regards Robert

Re: Firmware update not on Nokia U.S. site
 

In a conversation that I just had with a Nokia support guy, he told me that installing the European version of the n800 update will do serious harm to devices purchased in the U.S. He also said that a U.S. version of this update should be available in the next 2 - 3 weeks.

Re: Firmware update not on Nokia U.S. site
 

!

That sounds very odd. I have my doubts about the accuracy of both comments.

Re: Firmware update not on Nokia U.S. site
 

I think that guy was messing with you or somthing because I downloaded mine from nokiaeurope and havent had 1 problem. Anyway what differences could the euro version and u.s. version have, Im thinking none. I would say install the update like i did and at tthe beggining choose English(Usa) and youll be fine.

c22

Re: Firmware update not on Nokia U.S. site
 

err I have a US n800 and I live in the US and I installed the update via the Windows updater dohicky and the latest update just came over. I found the Windows updater dohicky on the US Nokia site.

It works fine, there are some issues people are having but it seems to be mostly related to backups. The new version of the OS works fine, flash 9 works pretty well, skype works fine, I havn't tested any of the new bigger memory cards yet.

I'd say your just flat out wrong, and whomever you talked to at Nokia doesn't even know what an N800 is.

But thats just my opinion.

Re: Firmware update not on Nokia U.S. site
 

I downloaded mine from http://tablets-dev.nokia.com/nokia_N800.php pointed the flasher to it and i have no issues and i have a US version n800.

I do have to say that i updated twice the first time i did a restore from backup and saw weird things with the browser ie missing scroll bar on the right side but after reflashing and configuring everything manually no problems.

Re: Firmware update not on Nokia U.S. site
 

Greetings:

I don't believe the statement.
If N800's from USA couldn't install the new firmware from the European site, Nokia would have had a warning, there is no warning?
The new firmware should work on all N800.
Or does a company want to loose a big perecentage of its user market.

Regards Robert

Re: Firmware update not on Nokia U.S. site
 

Because of the replies to my original post, I called U.S. Nokia support for a second time, and once again was given the same answer. Considering the dubious intelligence of Nokia's support personnel, I am inclined to give more credence to the denizens of this forum than to the two support "specialists" I've talked with today. However, the fact remains that the U.S. Nokia site still shows a different version number than the European site.

Re: Firmware update not on Nokia U.S. site
 

Greetings:

So this means that a company doesn't care if all N800 users in USA/Canada can't use their tablet devices.
Well somebody is scoring big points here.
Regards Robert

Re: Firmware update not on Nokia U.S. site
 

US citizens can download safely the image from the European site.

It doesn't matter from which country or website you are clicking the link to download the latest image because all of them point to http://tablets-dev.nokia.com/nokia_N800.php

Take this answer as official, since I'm Nokia employee, member of the maemo team and I am involved in the launch of this release.

Re: Firmware update not on Nokia U.S. site
 

Thank God:

Thankyou very much for sharing this with us Qgil.
Will the issues that seem to be written in these forums be looked after?

Again thankyou for your answer
Regards Robert

Re: Firmware update not on Nokia U.S. site
 

> Will the issues that seem to be written in these forums be looked after?

Of course. Submitting reports to http://bugs.maemo.org with as much details as possible (including the upgrade itself) will help figuring out the issues.

Many of the problems reported are not easy to reproduce and might be linked to specific configurations / applications installed. I can only recommend what thoughtfix and others are saying: if you are having problems make a fresh install and play with the device to see if you get the same issues.

Re: Firmware update not on Nokia U.S. site
 

Hi all,
Here is my 2 cents worth... My guess is you got a lvl 1 tech support person who is basically reading from a script, or has "preprogrammed" answers in his head. Also, the people you talked to most likely are really only cell phone support type people - which I could see why in the case of cell phones you most likely would not want to use a euro flash...

But, as many others have said, the flash works very well - just do it as a fresh load and you should be fine (worked great on both of mine).

Yay new stuff!