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-   -   Is my N900 finish? (https://talk.maemo.org/showthread.php?t=77513)

strayl 2011-09-24 05:58

Is my N900 finish?
 
Hi everyone, please help me with your expertise of N900.

My phone fell from a file cabinet, when it lands, the back cover came out. When I try to turn back on my phone, the white light is on and I can feel a short vibrate like how it usually to be turn on.

HOWEVER, there is nothing on the screen. I can't see anything from the screen. Did I break the monitor? What should I do? I checked Nokia website and I can send it to Palco Cell Phone Repair to fix it for $80 or have Nokia fix it. Does anyone know how much Nokia will cost for repair? If you were me, what would you do? Should I just get a new phone? I only have this phone about 1.5 years. I like this phone..so I don't know what to do..please help!!!

tuxsavvy 2011-09-24 06:15

Re: Is my N900 finish?
 
Nokia most likely wouldn't repair your device, they'll replace your device with either N8 or E7.

Also with a device being dropped off from an unspecified height, anything could be damaged apart from just the screen. You might want to get a reliable electrician to inspect and repair damages (if they are repairable, that is). Even with the screen repaired, it has digitiser which may also need replacing if its damaged. It also depends on which side did it eventually land on, screen facing the ground? or backcover facing the ground?

For me, I would have long considered about getting a hard cover of somesort for N900 which I already have. I bought Otterbox communter case for my N900 which was an investment that has somewhat slowly paid itself in price. Apart from making N900 look ugly and even more bulky than what it originally was, I have accidentally dropped my N900 about 1 metre off the ground a few times with the Otterbox case and never had any serious issues with the device. Maybe you could consider buying that in the future too if your device is repaired or whatever.

Cue 2011-09-24 06:25

Re: Is my N900 finish?
 
Yes all Nokias are Finnish :P

You may want to check the ribbon at the back of the phone if you want to attempt a self repair.

strayl 2011-09-24 06:43

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1094914)
Nokia most likely wouldn't repair your device, they'll replace your device with either N8 or E7.

Also with a device being dropped off from an unspecified height, anything could be damaged apart from just the screen. You might want to get a reliable electrician to inspect and repair damages (if they are repairable, that is). Even with the screen repaired, it has digitiser which may also need replacing if its damaged. It also depends on which side did it eventually land on, screen facing the ground? or backcover facing the ground?

For me, I would have long considered about getting a hard cover of somesort for N900 which I already have. I bought Otterbox communter case for my N900 which was an investment that has somewhat slowly paid itself in price. Apart from making N900 look ugly and even more bulky than what it originally was, I have accidentally dropped my N900 about 1 metre off the ground a few times with the Otterbox case and never had any serious issues with the device. Maybe you could consider buying that in the future too if your device is repaired or whatever.

Thanks for your reply..

Replace with N8 or E7? Does that mean they will charge me the difference as a trade phone?

My N900 was screen facing the ground.. What do you mean by reliable technician? Do you mean to send it to BestBuy technician or something?

Thanks again

strayl 2011-09-24 06:44

Re: Is my N900 finish?
 
Quote:

Originally Posted by Cue (Post 1094916)
Yes all Nokias are Finnish :P

You may want to check the ribbon at the back of the phone if you want to attempt a self repair.

What ribbon at the back of the phone? Is self-repair possible? How?

tuxsavvy 2011-09-24 06:58

Re: Is my N900 finish?
 
Quote:

Originally Posted by strayl (Post 1094921)
Thanks for your reply..

Replace with N8 or E7? Does that mean they will charge me the difference as a trade phone?

My N900 was screen facing the ground.. What do you mean by reliable technician? Do you mean to send it to BestBuy technician or something?

Thanks again

No they won't charge you the difference, they'll give you an unboxed, without manuals, etc N8 or E7 as a substitute for N900 because they would deem your N900 is not repairable. You wouldn't be the first one to be offered N8 or E7 as many before you have had their N900 replaced by N8 or E7 because of various other faults.

Screen facing towards the ground would definitely damaged the screen and most likely digitiser. I do not know what BestBuy is like because I don't live in the stateside but you might want to get your device repaired by someone whom is actually qualified and wouldn't mind you watching them whilst fixing your device. N900 isn't as popular as iPhone but you wouldn't want the internals of your genuine N900 being swapped out for cheaper knock-off clones neither would you want the technician to do a poor job at fixing your beloved device.

strayl 2011-09-24 07:11

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1094924)
No they won't charge you the difference, they'll give you an unboxed, without manuals, etc N8 or E7 as a substitute for N900 because they would deem your N900 is not repairable. You wouldn't be the first one to be offered N8 or E7 as many before you have had their N900 replaced by N8 or E7 because of various other faults.

Screen facing towards the ground would definitely damaged the screen and most likely digitiser. I do not know what BestBuy is like because I don't live in the stateside but you might want to get your device repaired by someone whom is actually qualified and wouldn't mind you watching them whilst fixing your device. N900 isn't as popular as iPhone but you wouldn't want the internals of your genuine N900 being swapped out for cheaper knock-off clones neither would you want the technician to do a poor job at fixing your beloved device.

Do you think it's worthy to switch to a N8 or E7? Besides, I have my phone over a year which means my warranty is over. Will Nokia still offer that to switch my N900 to a N8 or E7?

tuxsavvy 2011-09-24 07:16

Re: Is my N900 finish?
 
N900 is not a phone, its an internet tablet with phone functionality. There's are no other equivalent to N900 apart from the developer only N950 which is not publicly available, and poses its own set of restrictions.

N8 and E7 both runs symbian and there's numerous threads of hate with such devices when proud N900 owners got their devices replaced with either one of those. There is an alternative if you don't like the N8 or E7, that is to sell it and buy another second hand N900, though you may end up paying the differences.

I do not know if you'll be charged by Nokia should your device be out of warranty for them offering you N8 or E7. You may want to ask Nokia Care directly.

strayl 2011-09-24 07:32

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1094930)
N900 is not a phone, its an internet tablet with phone functionality. There's are no other equivalent to N900 apart from the developer only N950 which is not publicly available, and poses its own set of restrictions.

N8 and E7 both runs symbian and there's numerous threads of hate with such devices when proud N900 owners got their devices replaced with either one of those. There is an alternative if you don't like the N8 or E7, that is to sell it and buy another second hand N900, though you may end up paying the differences.

I do not know if you'll be charged by Nokia should your device be out of warranty for them offering you N8 or E7. You may want to ask Nokia Care directly.

I know! That's why I love my N900 so much and trying to save it! I use it to substitute my laptop for school. But considering the time I have with this phone, I just don't want to spend to much money to fix it. I will call Nokia tomorrow. Thanks anyways!!

Dousan 2011-09-24 09:12

Re: Is my N900 finish?
 
My N900 is comming close to 2 years now and the jackstick stopped working. I checked the warranty on Nokias homepage and atleast here in Denmark it's 24 months. So I'm going to a repair shop Nokia recommended next week to see if they can fix it. I only use my N900 as a backup phone and for gimp and mypaint. Right now my main phone is in for repair and happely using this phone and have installed CSSU and loving the portrait mode. Anyway when i pick up my main phone i will give them my N900 and see what they an do about it (same place).

Regards Dousan...

TomJ 2011-09-24 09:25

Re: Is my N900 finish?
 
Quote:

Originally Posted by strayl (Post 1094910)
Hi everyone, please help me with your expertise of N900.

My phone fell from a file cabinet, when it lands, the back cover came out. When I try to turn back on my phone, the white light is on and I can feel a short vibrate like how it usually to be turn on.

HOWEVER, there is nothing on the screen. I can't see anything from the screen. Did I break the monitor? What should I do? I checked Nokia website and I can send it to Palco Cell Phone Repair to fix it for $80 or have Nokia fix it. Does anyone know how much Nokia will cost for repair? If you were me, what would you do? Should I just get a new phone? I only have this phone about 1.5 years. I like this phone..so I don't know what to do..please help!!!

Try plugging it into TV using the TV-out cable to see if it's just the display. If you get something on the TV, see if touching the screen can still control it (eg scroll through home screens, tap the top left for the app grid).

Cue 2011-09-24 12:30

Re: Is my N900 finish?
 
Quote:

Originally Posted by strayl (Post 1094922)
What ribbon at the back of the phone? Is self-repair possible? How?

Sorry, I meant back of the screen. Inbetween the keyboard and screen there is a ribbon that connects the screen to the phone(keyboard). It may have come out with the impact, which means that the screen, mic, and touchscreen would not work but the phone powers on regardless. It's worth checking if you want to repair it yourself. You can see the ribbon here.

http://www.youtube.com/watch?v=aVEHm325-z8

Somebody had this problem in the past:
http://talk.maemo.org/showthread.php?t=45296

strayl 2011-09-24 19:30

Re: Is my N900 finish?
 
Apparently, the phone is starting and could be turn on but it couldn't function without touching the screen. Does anyone know if there is any key you can put to connect N900 to the computer? If I set a password, can I enter my password on my keyboard instead of the touchscreen? Can someone please try that out for me?? Thank you so much

tuxsavvy 2011-09-24 23:23

Re: Is my N900 finish?
 
You can't enter your password on your keyboard without using the touchscreen. If you're talking about lock screen and PIN screen, those do require touching the actual screen to enter the key.

I have already tried this before just as a pure experiment.

strayl 2011-09-25 01:42

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1095519)
You can't enter your password on your keyboard without using the touchscreen. If you're talking about lock screen and PIN screen, those do require touching the actual screen to enter the key.

I have already tried this before just as a pure experiment.

Is there a way I can connect my phone to my computer as Mass Storage without using the touch screen?

tuxsavvy 2011-09-25 01:51

Re: Is my N900 finish?
 
no you can't, you still need the touch screen functionality.

strayl 2011-09-25 02:36

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1095575)
no you can't, you still need the touch screen functionality.

Does that mean there is no way for me to access the information in my phone without the touch screen??

tuxsavvy 2011-09-25 02:44

Re: Is my N900 finish?
 
no you can still access the information from your device without using the touchscreen but you'll be severely handicapped to console only via Ctrl+Shift+X to bring up X Terminal and from there you might want to dump stuff from your device to your microSD card (if you have one and its inserted).

There's other ways such as dumping the stuff across wireless (albeit very slow)

strayl 2011-09-25 02:49

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1095588)
no you can still access the information from your device without using the touchscreen but you'll be severely handicapped to console only via Ctrl+Shift+X to bring up X Terminal and from there you might want to dump stuff from your device to your microSD card (if you have one and its inserted).

There's other ways such as dumping the stuff across wireless (albeit very slow)

Thanks so much for answering my questions. I don't understand. How can I access X Terminal on my phone when I can't turn it on?? Unfortunately, I thought using the internal memory is good enough so I have all my stuffs in the phone. Right now, I am trying whatever method I could pull stuffs out from my phone...

tuxsavvy 2011-09-25 02:56

Re: Is my N900 finish?
 
You press the power key button on the N900 :p assuming you had your N900 turned on by your previous posts. Without N900 being turned on, no there's no other way of obtaining the data from within the N900.

strayl 2011-09-25 03:00

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1095595)
You press the power key button on the N900 :p assuming you had your N900 turned on by your previous posts. Without N900 being turned on, no there's no other way of obtaining the data from within the N900.

So assume I could turn on my phone and pull up X Terminal by holding down Ctrl+Shift+X. What do I do next?

tuxsavvy 2011-09-25 03:18

Re: Is my N900 finish?
 
That command would not work if your device is setup to show lock screen and PIN screen. It would only work if your device actually boots up into hildon-desktop where you have a background, etc.

strayl 2011-09-25 03:25

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1095603)
That command would not work if your device is setup to show lock screen and PIN screen. It would only work if your device actually boots up into hildon-desktop where you have a background, etc.

So that means I can't access any of my information until I fix the touch screen, right?

tuxsavvy 2011-09-25 03:36

Re: Is my N900 finish?
 
Yes that's pretty much the case.

bugelrex 2011-09-27 19:00

Re: Is my N900 finish?
 
I'm interested in how you handle this also because I think my USB just gave out and I'm also in USA and out of 1 yr warranty (but I think my credit card extends it for another year)

Let us know what you did and the results, was the $80 an automated online quote or did u speak with someone? I would rather have Nokia fix it

Quote:

Originally Posted by strayl (Post 1094910)
HOWEVER, there is nothing on the screen. I can't see anything from the screen. Did I break the monitor? What should I do? I checked Nokia website and I can send it to Palco Cell Phone Repair to fix it for $80 or have Nokia fix it. Does anyone know how much Nokia will cost for repair? If you were me, what would you do? Should I just get a new phone? I only have this phone about 1.5 years. I like this phone..so I don't know what to do..please help!!!


MaemoNoob 2011-09-28 12:36

Re: Is my N900 finish?
 
Quote:

Originally Posted by tuxsavvy (Post 1095603)
That command would not work if your device is setup to show lock screen and PIN screen. It would only work if your device actually boots up into hildon-desktop where you have a background, etc.

This may be a silly post (I am not an expert!) but could it be possible to reflash the phone with the latest PR (leaving the eMMC alone) to remove the lock?


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