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-   -   n9 pr 1.1 forgets all passwords after reboot (https://talk.maemo.org/showthread.php?t=80540)

zoolkhan 2011-12-01 14:17

n9 pr 1.1 forgets all passwords after reboot
 
After each reboot, i need to answer many many passwords request for near all accounts i need to access.

all mail accounts, all messenger accounts - and all other accounts as soon i try to use them.

a total reinstall of the phone (wipeout) did not help.

what could be borked, anything i can do from the shell?

ps: i attached it to a more or less similar sounding bug on the new
http://harmattan-bugs.nokia.com/show_bug.cgi?id=255 url.

However, i see no evidence of anyone touching any of the filed bugs there... also anyone can change anyones bug - with a lot of potential to make the original entry useless.

Schould this forum section be the wrong place, then i appologize.

Creamy Goodness 2011-12-01 18:25

Re: n9 pr 1.1 forgets all passwords after reboot
 
it's definately a common issue but i don't see a bug report either
sounds like it's fixed in 1.2?
http://talk.maemo.org/showthread.php?p=1116646
it sure isn't fixed in 1.1

oh here i think this is the one:

https://harmattan-bugs.nokia.com/show_bug.cgi?id=123

here's a bunch of other people with the same problem:

http://discussions.europe.nokia.com/...s/td-p/1213677



yeah the stupid search box doesn't search in closed bugs, and this one is supposed to be fixed

zoolkhan 2011-12-02 08:14

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by Creamy Goodness (Post 1131712)
it's definately a common issue but i don't see a bug report either
sounds like it's fixed in 1.2?
http://talk.maemo.org/showthread.php?p=1116646
it sure isn't fixed in 1.1

oh here i think this is the one:

https://harmattan-bugs.nokia.com/show_bug.cgi?id=123

here's a bunch of other people with the same problem:

http://discussions.europe.nokia.com/...s/td-p/1213677


yeah the stupid search box doesn't search in closed bugs, and this one is supposed to be fixed

Thanks for digging that up mate, pretty stupid bugzilla configuration imo. But they will figure that out soon enough i hope.

So, aparrantly fixed - do we have the roughest idea when we will be blessed with the next version 1.2?

jalyst 2011-12-02 16:49

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by Creamy Goodness (Post 1131712)
yeah the stupid search box doesn't search in closed bugs, and this one is supposed to be fixed

I'll report that if you haven't already?
It's better that we get the msg straight to them rather than filing it as another "bug".

*edit*
Actually advanced search seems to give us all the parameters we would need
https://harmattan-bugs.nokia.com/que...ormat=advanced

jalyst 2011-12-09 10:26

Re: n9 pr 1.1 forgets all passwords after reboot
 
@zoolkhan

Tis odd that this workaround did not work for you...
https://harmattan-bugs.nokia.com/show_bug.cgi?id=123#c2
Shouldn't make a difference, but try deleting all the accts 1st, do a full reset, & then re-create them.

jalyst 2011-12-17 22:52

Re: n9 pr 1.1 forgets all passwords after reboot
 
*update*
Quote:

Originally Posted by jalyst (Post 1135361)
Shouldn't make a difference, but try deleting all the accts 1st, do a full reset, & then re-create them.

Now I recall why I suggested this in the bug-tracker, it apparently worked for one guy in this thread:
http://discussions.europe.nokia.com/...s/td-p/1213677
Beats having to bother with a re-flash, esp. considering a re-flash probably won't make a difference.
You never tried this, at least according to your comments in bug-tracker...


@zoolkhan

Not sure what your repeated condescending rants are all about in the bug-tracker.
I mis-observed on two occasions, & this regrettably created more noise than necessary.
Once I realised, I apologized immediately....
I have merely been trying to help, with what limited info. we have...

Why not seek to raise the issue you're having in this thread or a new one?
Someone may know why the workaround isn't working, or can suggest an alternative approach.
Also there's abustany or sergey (Nokia devs) in these two official threads:
http://talk.maemo.org/showthread.php?t=79023&page=16
http://talk.maemo.org/showthread.php?t=78480&page=40

Perhaps a DB or Shared Authentication Library* delete/restore etc.
This of course doesn't remove the root cause, so the issue may crop-up until a fix comes w/PR1.2.
Which is why Niwakame is trying to determine if something's getting corrupted:
http://talk.maemo.org/showthread.php...51#post1135151
That way we can back-up regularly & have it restored at restart, or with a cron job.
If something's broken in all fw images, then of course automated backups/restores will do zilch.

*As postulated by milhouse as a possible source of the issue:
http://talk.maemo.org/showthread.php?p=1116646

pycage 2011-12-18 09:43

Re: n9 pr 1.1 forgets all passwords after reboot
 
The same happened to me after my N9 ran out of battery. But the following worked:

remove all accounts

reboot the N9 (this is important)

add the accounts again

optionally reboot to check if it has worked

BluesLee 2011-12-18 10:23

Re: n9 pr 1.1 forgets all passwords after reboot
 
Bug 123 hit me last Tuesday. Here are my two cents:

1. I personally think that the corresponding database which holds the account settings might be messed up. It happened when no internet connection was available. Wondering why, I switched between 2G/3G mode and rebooted the device.

2. Lavanya's workaround https://harmattan-bugs.nokia.com/show_bug.cgi?id=123#c2 did not work for me. Unfortunately, i did not try pycages method.

3. I had to reflash my N9 which turned out to be a "nightmare" as i dont use Windows. I discussed this on #harmattan: Nokia Software Updater flashes only the rootfs and the software from Navifirm is called "illegal". I miss my N900 :)

4. If one goes to reflash the device its very important to flash MMC also, otherwise the issue is still present. I had to flash rootfs+MMC in one step.


Blues

jalyst 2011-12-18 11:24

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by pycage (Post 1138996)
The same happened to me after my N9 ran out of battery. But the following worked:

remove all accounts

reboot the N9 (this is important)

add the accounts again

optionally reboot to check if it has worked

Yep that's another approach mentioned in that thread l linked-to, I forgot to mention it in my last post.
One user claims a full reset in between is what did it for him...
While another claims a reboot in between is what's needed, but that for some, it won't stick after a reboot.
http://discussions.europe.nokia.com/...1249413#M31171

jalyst 2011-12-18 11:32

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by BluesLee (Post 1139005)
3. I had to reflash my N9 which turned out to be a "nightmare" as i dont use Windows. I discussed this on #harmattan: Nokia Software Updater flashes only the rootfs and the software from Navifirm is called "illegal". I miss my N900 :)

4. If one goes to reflash the device its very important to flash MMC also, otherwise the issue is still present. I had to flash rootfs+MMC in one step.

Thanks for the input but that doesn't make sense.
IIRC eMMC doesn't hold data like DB's etc.
It's purely for content/media etc. :confused:
One should only need to re-flash the RootFS.
Unless my memory's playing tricks on me.

fezboy 2011-12-18 11:55

Re: n9 pr 1.1 forgets all passwords after reboot
 
this thing slapped me today
tried the three line settings deletion that's been put out there and that worked for about 2 hours, then tried doing a reset of the phone to no avail, have just finished a software reset using phoenix and touch wood it seems to be behaving itself now after a few reboots, will see how it goes in the morning

playbutton 2011-12-18 17:23

Re: n9 pr 1.1 forgets all passwords after reboot
 
yup.me too..caught the bug a few days ago.command lines didn't work aswell as remove\add accnts. i dont feel like flashing i have a bunch of stuff setup.maybe when i have time.
off topic question:does anyone know any nfc headphones other than nokia essence?im guessing nxt year some manufacturer will brag abt it like its new...

jalyst 2011-12-19 11:01

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by pycage (Post 1138996)
The same happened to me after my N9 ran out of battery. But the following worked:
remove all accounts
reboot the N9 (this is important)
add the accounts again
optionally reboot to check if it has worked

Has this workaround stuck for you, even after reboots?

jalyst 2011-12-19 11:06

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by fezboy (Post 1139032)
this thing slapped me today
tried the three line settings deletion that's been put out there and that worked for about 2 hours, then tried doing a reset of the phone to no avail, have just finished a software reset using phoenix and touch wood it seems to be behaving itself now after a few reboots, will see how it goes in the morning

What do you mean by "3-line settings"?
Software reset using Phoenix, basically you just mean a RootFS re-flash right?

jalyst 2011-12-19 11:09

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by playbutton (Post 1139138)
yup.me too..caught the bug a few days ago.command lines didn't work aswell as remove\add accnts. i dont feel like flashing i have a bunch of stuff setup.maybe when i have time.
off topic question:does anyone know any nfc headphones other than nokia essence?im guessing nxt year some manufacturer will brag abt it like its new...

What cmd lines did you try? Did you remove accts, reboot, & then add?
Also try remove, full reset, & then add, another user claims that worked for him.

Re NFC headphones, there's a N9/x0 accessories thread...
http://talk.maemo.org/showthread.php?t=78575&page=8
If a post or search in it reveals nothing, then a dedicated thread may be in order.

fezboy 2011-12-19 12:13

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by jalyst (Post 1139406)
What do you mean by "3-line settings"?
Software reset using Phoenix, basically you just mean a RootFS re-flash right?

there were some commands listed in the following thread that seem to have worked for some "http://talk.maemo.org/showthread.php?t=79415"

with regards to phoenix, there's a button on the firmware update window that reads "SW Reset" and it was this that I used, had to re-setup accounts, passwords, internet connections etc but after more than a dozen reboots my settings have still stuck

jalyst 2011-12-19 12:27

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by fezboy (Post 1139437)
<SNIP>

1) Thanks.
2) Yeah so it's basically just another fw (rootfs) flasher app.

pycage 2011-12-19 13:40

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by jalyst (Post 1139403)
Has this workaround stuck for you, even after reboots?

Yes, it's fine so far. Even two reboots later.

playbutton 2011-12-20 19:13

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by jalyst (Post 1139408)
What cmd lines did you try? Did you remove accts, reboot, & then add?
Also try remove, full reset, & then add, another user claims that worked for him.

Re NFC headphones, there's a N9/x0 accessories thread...
http://talk.maemo.org/showthread.php?t=78575&page=8
If a post or search in it reveals nothing, then a dedicated thread may be in order.

oh i had the twitter problem so i did
gconftool --recursive-unset /system/http_proxy
gconftool --recursive-unset /system/proxy
gconftool --recursive-unset /system/osso
but didn't do anything....
yes i tried remove,reboot and add,it still disappear after reboot
today i just did a reset/clear device,problem was still there even with remove,reboot,add

so i went ahead and started nsu,told me i was already up to latest so i just click reinstall and what do you know everything works well like before. no problem so far. I did a bunch of reboot in case i was dreaming, my accounts logins are still remembered after reboot so cool. :D

I was surprised my music,rss feeds,and stuff on mass storage were still there. i though it would have been erased like the clear device option although it did erased the apps.

conclusion:so yea the problem isn't in the mmc/mass storage stuff

EDIT: after a few hours the ''bug'' reappeared...
i tried something, i only removed the nokia account and after rebooting it remembered my nokia username,maybe its suppose to idk.
also after rebooting i went to the feeds setting and only the facebook feed was on,the twitter feed was off saying the account wasn't setup.so i had to enter the twiter username and pw again.

jalyst 2011-12-21 07:26

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by playbutton (Post 1140130)
today i just did a reset/clear device,problem was still there even with remove,reboot,add

No do: remove accts + full reset + add accts....
You've already tried remove accts + reboot + add accts.
It's so weird & random, workarounds that seem to be permanent for some, are not for others etc.
I just hope there's enough info in that bug report, and that Nokia really has fixed it, as they claim!

andrioid 2011-12-21 09:09

Re: n9 pr 1.1 forgets all passwords after reboot
 
I went to Oslo for a weekend, and during that time I turned off roaming. Which meant, that every time synchronization hit - it kept asking me if I wanted to go online and I kept saying "no!" (and cancel on the password dialog).

Since that time, I have to enter all my passwords after rebooting and Twitter appears to be the worst - asking me every time the program is closed.

I have tried removing accounts and adding them again - I also did a "restore settings" from the settings menu, rebooted and added everything again.

I even tried removing the accounts.db, verifying it on my Linux PC and can't find anything wrong with it.

jalyst 2011-12-26 07:58

Re: n9 pr 1.1 forgets all passwords after reboot
 
Another workaround was recently shared here, although if you use ebuddy, it may not be an option
http://discussions.europe.nokia.com/...1249979#M31193

jaywink 2011-12-26 16:09

Re: n9 pr 1.1 forgets all passwords after reboot
 
This was really annoying. Tried reset many times (without backup), always kept asking passwords. In the end I flashed my N9 with a fresh PR 1.1 image and now it's working correctly!

I had to do it twice since after the first time it started to ask for passwords again after trying to add multiple Google accounts. Seems to corrupt the account.db ?

Anyway, now mine works
1) Full reflash from image, not reset
2) Don't try to add multiple Google accounts!

andrioid 2011-12-30 12:38

Re: n9 pr 1.1 forgets all passwords after reboot
 
Finally got very annoyed with my N9 and decided to try the full hardware reset (15 min procedure).

It's still unable to remember passwords between reboots. :mad:

Makeclick 2011-12-30 13:00

Re: n9 pr 1.1 forgets all passwords after reboot
 
^^ this all will be fixed on PR1.2

jaywink 2011-12-30 13:30

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by andrioid (Post 1143454)
Finally got very annoyed with my N9 and decided to try the full hardware reset (15 min procedure).

It's still unable to remember passwords between reboots. :mad:

Don't do a full hardware reset, do a full reflash :)

Here's one guide I followed: http://blog.makesyouhappy.org/?p=202#more-202

Note! Not sure how warranty is after reflash etc..

andrioid 2011-12-30 16:26

Re: n9 pr 1.1 forgets all passwords after reboot
 
Thanks. I will try that, when I find myself desperate enough to boot Windows.

Can't understand why this happens. Isn't this supposed to be an open OS, why can't we fix it without reflashing our devices?

I've taken a look at accounts.db and it seems fine. Studying engineering - stuff like this should not look like magic to me.

Edit: Dusted off my old Macbook and flashed from it (running XP). So far so good. Twitter didn't prompt me after rebooting.
Edit 2: Second reboot went fine, no prompts. This leads me to that accounts.db is not corrupted at all (since it is untouched) after the flash. I suspect something went wrong with the PR1.0>PR1.1 update.

jalyst 2012-01-02 06:13

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by jaywink (Post 1142034)
This was really annoying. Tried reset many times (without backup), always kept asking passwords.

Quote:

Originally Posted by andrioid (Post 1143454)
Finally got very annoyed with my N9 and decided to try the full hardware reset (15 min procedure).
It's still unable to remember passwords between reboots. :mad:

I'm on a weekly subscription for this thread...
All the different workarounds to try are documented in this thread.
Some have worked for some people, & not at all for others.
Try the simplest ones, & work your way up to the most drastic ones.
It's alluded to earlier in the thread, as-to-what the root cause may be.
Glad to see that what you've jumped to, has worked for you.

BluesLee 2012-02-28 23:02

Re: n9 pr 1.1 forgets all passwords after reboot
 
Issue/Bug 123 is still present in PR 1.2 and therefore unsolved.
Really annoying bug, i reopened the case.

Happened to me again after using flight mode, i.e. no internet
connection was available.


Blues

jalyst 2012-02-29 00:05

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by BluesLee (Post 1171661)
Issue/Bug 123 is still present in PR 1.2 and therefore unsolved.
Really annoying bug!

Happened to me again after using flight mode, i.e. no internet
connection was available.


Blues

OMFG!!!!!!!! :mad:
I feared that in my comments in the report.
Mainly due to observations of some beta testers.
But other beta testers findings contradicted it.

iMeTubes 2012-02-29 09:15

Re: n9 pr 1.1 forgets all passwords after reboot
 
I think the forgotten passwords is fixed on PR 1.2. I had the same problem on PR 1.1 and a reinstallation via "Nokia Sofware Updater" fixed it.

WhitP 2012-03-01 23:09

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by iMeTubes (Post 1171889)
I think the forgotten passwords is fixed on PR 1.2. I had the same problem on PR 1.1 and a reinstallation via "Nokia Sofware Updater" fixed it.

I didn't have any problems with this until AFTER updating to PR1.2 over OTA (PR1.1 was flashed). It started asking for every account password after rebooting.
Rather than reflashing and starting from scratch I started with a soft reset with the power button - it worked!
Must be worth trying first before spending hours setting up a phone from scratch....?

pilisopa 2012-03-26 23:16

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by zoolkhan (Post 1131611)
After each reboot, i need to answer many many passwords request for near all accounts i need to access.

all mail accounts, all messenger accounts - and all other accounts as soon i try to use them.

a total reinstall of the phone (wipeout) did not help.

what could be borked, anything i can do from the shell?

ps: i attached it to a more or less similar sounding bug on the new
http://harmattan-bugs.nokia.com/show_bug.cgi?id=255 url.

However, i see no evidence of anyone touching any of the filed bugs there... also anyone can change anyones bug - with a lot of potential to make the original entry useless.

Schould this forum section be the wrong place, then i appologize.

http://www.youtube.com/watch?v=zMabEyrtPRg&t=2m13s

pilisopa 2012-03-28 19:52

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by zoolkhan (Post 1131611)
After each reboot, i need to answer many many passwords request for near all accounts i need to access.

all mail accounts, all messenger accounts - and all other accounts as soon i try to use them.

a total reinstall of the phone (wipeout) did not help.

what could be borked, anything i can do from the shell?

ps: i attached it to a more or less similar sounding bug on the new
http://harmattan-bugs.nokia.com/show_bug.cgi?id=255 url.

However, i see no evidence of anyone touching any of the filed bugs there... also anyone can change anyones bug - with a lot of potential to make the original entry useless.

Schould this forum section be the wrong place, then i appologize.

that is not bug
http://support.google.com/a/bin/answ...&answer=175197

ryder 2012-04-18 22:33

Re: n9 pr 1.1 forgets all passwords after reboot
 
Hey guys, I have also been experiencing this problem, but only with my Google related services (gmail, calendar, etc) but by going to this website:

http://support.google.com/mail/bin/a...n&answer=14257

I managed to get all my Google stuff working again without it asking for passwords repeatedly. I did a reboot and it still remembered my account info. Might be worth trying before reflashing the phone :D

Lumiaman 2012-04-18 23:15

Re: n9 pr 1.1 forgets all passwords after reboot
 
Its the same with pr1.2 on occasion. Happens sporadically.

ryder 2012-04-18 23:49

Re: n9 pr 1.1 forgets all passwords after reboot
 
Quote:

Originally Posted by Lumiaman (Post 1194096)
Its the same with pr1.2 on occasion. Happens sporadically.

Clarification: this only started after I updated to 1.2. It was fine for about three weeks then it started asking for my passwords.

aShtk 2012-06-06 16:19

Re: n9 pr 1.1 forgets all passwords after reboot
 
The same to me, and I just reflashed my phone (without an erase though).
Then I deleted all my accounts, deleted some folders as I saw on a thread, rebooted, created all the accounts, but this does'nt work.

I really really don't want to reflash my phone as I will have to setup a lot of applications (I'm already ****ing pissed of having lost every contact links).

slvr32 2012-12-28 19:56

Re: n9 pr 1.1 forgets all passwords after reboot
 
I picked up a fresh N9 64GB (made in Finland) a few weeks ago, running 005/Asia firmware (PR 1.1, IIRC) out of the box, and I didn't think to flash it to 001/ROW firmware before I ran the PR 1.3 update OTA.

Funny thing, I hadn't run into this 'forgotten credentials' issue with my previous N9 (made in China), but my experience fixing this issue on my 'new' (Finland) N9 was the following...

Apologies for not giving appropriate credit, but I tried one of jalyst's suggestions in the bugzilla thread...

1. delete all accounts
2. reset device (settings -> reset, etc...)
3. recreate accounts
4. reboot to verify issue is resolved, i.e. N9 doesn't nag for credentials again.

This didn't happen to work for me, so I repeated the steps above, and the issue seems to be fixed now.

One more interesting bit of trivia is that I found that the first reset didn't seem to wipe out all apps/data, most notably the Vimeo and Meecast apps.

After a second reset, Vimeo and Meecast were gone.

I had actually also tried to reflash from the 005/Asia firmware to 001/ROW firmware, but of course that resulted in 'downgrade not possible' flasher complaints.

thedead1440 2012-12-29 02:25

Re: n9 pr 1.1 forgets all passwords after reboot
 
slvr32,

What may have happened in your case is when you updated OTA from pr.1.1 to pr1.3, the cmt component must have been held back or some component of the rootfs hence your phone was put into open mode and this issue...

OTA from pr1.1 is always not the right solution; looking back at this thread it seems like nobody listened to rainisto's comment in bugzilla that this is due to open mode or rescue kernel... I only saw BluesLee report about the commands he did and said he didn't put the device into open mode but he flashed initrd-rescue; I'm not sure if he did this on the N950 but that command on the N9 is definitely rescue ramdisk...

OTA updates have the risk of putting the phone into open mode so a clean upgrade is always desired...

Also this thread is strange; it has 3 gconftool commands but doesn't mention that the simplest way to stop the asking for passwords at every boot-up is to delete the 3 folders as user: ~/.aegis, ~/.accounts, ~/.activesync, reboot and then re-create the accounts...


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