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-   -   N9 MMS Issue on T-mobile? (https://talk.maemo.org/showthread.php?t=80875)

levintruenoae86 2011-12-15 03:20

N9 MMS Issue on T-mobile?
 
I know there are some other N9 owners besides myself here that have their phone on T-mobile USA, and was curious if you're experiencing the same issue I am: When receiving picture messages (i.e. MMS), they're resized down to a ridiculously small size. I've tried out APN settings per suggestions on T-mobile forums, and went with what the T-mobile service rep recommended on the phone, but am still experiencing the same issue. Has anyone found a way to set up the phone to alleviate this issue?

cloudstrife1ph 2011-12-15 03:57

Re: N9 MMS Issue on T-mobile USA?
 
never tried mms and just received 2 mms through fmms in my life

i thought that's how it works. isn't it that either the phone or the carrier will scale it down due to bandwidth cap per mms uploaded and sent?

levintruenoae86 2011-12-15 04:00

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by cloudstrife1ph (Post 1137685)
never tried mms and just received 2 mms through fmms in my life

i thought that's how it works. isn't it that either the phone or the carrier will scale it down due to bandwidth cap per mms uploaded and sent?


I never had this issue with MMS on my BlackBerry Bold (I received full-sized 5mp images, for example), and even tried sending an image from my N9 to another family members T-mobile G2X (LG Optimus) which received the original size N9 photo, no issues. I'm trying to figure out what the snag is with my N9, to no avail at this moment.

somedude 2011-12-15 04:01

Re: N9 MMS Issue on T-mobile USA?
 
http://talk.maemo.org/showpost.php?p...&postcount=823

levintruenoae86 2011-12-15 04:18

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by somedude (Post 1137688)

Thanks for that lead. I guess it comes down to trying to find a solution on the network end of things....maybe having them set up their system for the N900 or something along those lines would work...

cddiede 2011-12-15 05:05

Re: N9 MMS Issue on T-mobile USA?
 
When I receive images over MMS on my N9 using T-Mobile USA, they initially appear like small thumbnails, but if I click on them and open them in the photo viewer application, they appear full size.

levintruenoae86 2011-12-15 05:30

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by cddiede (Post 1137698)
When I receive images over MMS on my N9 using T-Mobile USA, they initially appear like small thumbnails, but if I click on them and open them in the photo viewer application, they appear full size.

Do you mean the viewer when you tap on the message in your text conversation (where you subsequently save the file)? Or do you mean the gallery application?
Either way, would you mind sharing your MMS settings? Maybe there's something I missed as far as APN and service settings go. I can't get anything more than a thumbnail that takes up a minuscule portion of the screen.

Nice to meet another N9 user in Maryland, by the way :).

warrentaye 2011-12-15 05:47

Re: N9 MMS Issue on T-mobile USA?
 
Did u change ur message size to maximum in the settings? as it defaults to small. I doubt its a tmobile issue as It works fine for me

levintruenoae86 2011-12-15 05:58

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by warrentaye (Post 1137706)
Did u change ur message size to maximum in the settings? as it defaults to small. I doubt its a tmobile issue as It works fine for me

Yes, even after setting my message size to the maximum in the MMS settings, I end up receiving images shrunk to this size: http://oi43.tinypic.com/21189w7.jpg


Maybe I'm missing something in the settings somewhere??

cddiede 2011-12-15 13:41

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by levintruenoae86 (Post 1137703)
Do you mean the viewer when you tap on the message in your text conversation (where you subsequently save the file)? Or do you mean the gallery application?
Either way, would you mind sharing your MMS settings? Maybe there's something I missed as far as APN and service settings go. I can't get anything more than a thumbnail that takes up a minuscule portion of the screen.

Nice to meet another N9 user in Maryland, by the way :).

After I save the MMS image and view it in the Gallery, it looks to be full size. I'll admit that the thumbnail of an MMS in the text conversation window is pretty damn small.

I'll have to digg up my MMS settings. I never messed with it and just let the T-Mobile SIM card populate the MMS and internet settings automatically.

So, fellow Maryland-er, did you get a new Micro SIM from T-Mobile, or did you cut down an existing one like I did?
I wanted the option of swapping the card back into the N900 via an adapter in case the N9 sucked. So far I haven't swapped it back even once.

Besides, T-Mobile wanted a new activation fee to transfer my account to a new micro sim, so screw that...

levintruenoae86 2011-12-15 16:40

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by cddiede (Post 1137832)
After I save the MMS image and view it in the Gallery, it looks to be full size. I'll admit that the thumbnail of an MMS in the text conversation window is pretty damn small.

I'll have to digg up my MMS settings. I never messed with it and just let the T-Mobile SIM card populate the MMS and internet settings automatically.

So, fellow Maryland-er, did you get a new Micro SIM from T-Mobile, or did you cut down an existing one like I did?
I wanted the option of swapping the card back into the N900 via an adapter in case the N9 sucked. So far I haven't swapped it back even once.

Besides, T-Mobile wanted a new activation fee to transfer my account to a new micro sim, so screw that...

Interesting....I'm wondering if your N900 had things set up in a different way than how my N9 currently does, either network side or phone side, with regards to the SIM. I'm thinking there may be something different either in my phone/MMS/Internet settings, or on T-mo's end.

I picked up a brand new Micro SIM from T-mobile, and (interestingly) wasn't charged anything for the new SIM...I just had to call to have them deactivate my previous BlackBerry SIM for my 9780 and activate the SIM for my N9. They took care of the necessary web plan changes at that time as well.

I thought about the difference between BIS and the N9 internet plans, but then I shouldn't be getting any internet or messaging at all on my N9, correct? As of now, I've found that the phone can send picture MMS messages in full size, can pull e-mail and web sites, but refuses to download the full sized image in an incoming picture MMS. I remember something similar happening with my BlackBerry before, and things being rectified by sending over service books to the phone....with the N9, though, there isn't anything along those lines to send over, is there?

Arie 2011-12-15 16:54

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by cddiede (Post 1137832)
After I save the MMS image and view it in the Gallery, it looks to be full size. I'll admit that the thumbnail of an MMS in the text conversation window is pretty damn small.

I'll have to digg up my MMS settings. I never messed with it and just let the T-Mobile SIM card populate the MMS and internet settings automatically.

So, fellow Maryland-er, did you get a new Micro SIM from T-Mobile, or did you cut down an existing one like I did?
I wanted the option of swapping the card back into the N900 via an adapter in case the N9 sucked. So far I haven't swapped it back even once.

Besides, T-Mobile wanted a new activation fee to transfer my account to a new micro sim, so screw that...

They gave me a free micro-sim... Also I have the same problem that levintruenoae86 talks about...

Maybe your service plan is still blackberry... and as such everything is treated as if it's blackberry data...

levintruenoae86 2011-12-15 17:04

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by Arie (Post 1137895)
They gave me a free micro-sim... Also I have the same problem that levintruenoae86 talks about...

Maybe your service plan is still blackberry... and as such everything is treated as if it's blackberry data...

I checked that out on my laptop when I called in to T-mo's service center, and checked again now...I'm on a regular data plan again, since they changed it at the time of changing the registered SIM in their system. If I was on a BlackBerry data plan, I believe that I wouldn't be getting access to the internet at all, much less my MMS messages. It's driving me nuts because I'm sure this is a simple fix, but I can't quite figure out where the snag is...

Arie 2011-12-15 17:25

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by levintruenoae86 (Post 1137900)
I checked that out on my laptop when I called in to T-mo's service center, and checked again now...I'm on a regular data plan again, since they changed it at the time of changing the registered SIM in their system. If I was on a BlackBerry data plan, I believe that I wouldn't be getting access to the internet at all, much less my MMS messages. It's driving me nuts because I'm sure this is a simple fix, but I can't quite figure out where the snag is...

In regards to this problem, I am trying to find out a way to fix as much as you are, it is highly frustrating, though when people receive my texts they are in correct size... we should try and see if different settings fix it, by testing them out and reporting back in this thread.

Quote:

Originally Posted by levintruenoae86 (Post 1137900)
If I was on a BlackBerry data plan, I believe that I wouldn't be getting access to the internet at all, much less my MMS messages.

That's a false statement told to you by T-Mobile people, my entire account was on the BB data plan and no one was using a Blackberry and they all worked perfectly.

levintruenoae86 2011-12-15 17:43

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by Arie (Post 1137908)
In regards to this problem, I am trying to find out a way to fix as much as you are, it is highly frustrating, though when people receive my texts they are in correct size... we should try and see if different settings fix it, by testing them out and reporting back in this thread..

So far, I've tried out both the "epc.tmobile.com" and "wap.voicestream.com" APNs to no avail. One thing that came to mind with that now, however...would pulling the old 'send an MMS to yourself' trick be necessary to kick the server in gear with allowing full sized MMS messages? I haven't tried that when switching APNs.

Arie 2011-12-15 17:45

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by levintruenoae86 (Post 1137917)
So far, I've tried out both the "epc.tmobile.com" and "wap.voicestream.com" APNs to no avail. One thing that came to mind with that now, however...would pulling the old 'send an MMS to yourself' trick be necessary to kick the server in gear with allowing full sized MMS messages? I haven't tried that when switching APNs.

It may be useful, though everytime I send an SMS to myself they come in full size...

Edit: Just tried... it came resized to small as we receive from others.

levintruenoae86 2011-12-15 18:06

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by Arie (Post 1137918)
It may be useful, though everytime I send an SMS to myself they come in full size...

Edit: Just tried... it came resized to small as we receive from others.

That's the same issue I was noticing. Was this after an APN switch, or just trying to send the message to yourself regardless of that?
Also, do you notice a "play" symbol on your received MMS before the image thumbnail is generated? I'm currently getting that, and wasn't sure if that's how all MMS attachments work, of if it's linking to the slideshow for some reason.

Mike Fila 2011-12-15 18:10

Re: N9 MMS Issue on T-mobile USA?
 
fyi blackberrys use their own access servers

Quote:

The accords reached in those two cases reportedly involved setting up local BlackBerry servers in those countries through which the governments will be able to access their data directly.
article
http://m.cnet.com/Article.rbml?nid=2...&bcid=&bid=-83

Edit if your original plan was bb the problem is probably with tmoblie's set up for your account

Arie 2011-12-15 18:28

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by levintruenoae86 (Post 1137925)
That's the same issue I was noticing. Was this after an APN switch, or just trying to send the message to yourself regardless of that?
Also, do you notice a "play" symbol on your received MMS before the image thumbnail is generated? I'm currently getting that, and wasn't sure if that's how all MMS attachments work, of if it's linking to the slideshow for some reason.

This was just without apn switch...

I notice the play symbol, this is how MMS attachments work on the N9.

levintruenoae86 2011-12-15 19:18

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by Arie (Post 1137934)
This was just without apn switch...

I notice the play symbol, this is how MMS attachments work on the N9.

Good to know about the playback symbol...that had me a little curious.
I noticed you posted about the Ovi store allowing carrier billing on T-mo US now....do you think there's any chance of them registering the N9 with the network as well, seeing as there are a growing number of us here in the US?

cddiede 2011-12-15 19:21

Re: N9 MMS Issue on T-mobile USA?
 
FYI: Turns out that I'm full of it. I just sent myself a test MMS on the N9 and it looks like super down-rezzed crap. My previous recollection of full sized MMS images must have been in error.

We're all in the same boat here...

Arie 2011-12-15 19:39

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by levintruenoae86 (Post 1137952)
Good to know about the playback symbol...that had me a little curious.
I noticed you posted about the Ovi store allowing carrier billing on T-mo US now....do you think there's any chance of them registering the N9 with the network as well, seeing as there are a growing number of us here in the US?

Not in this lifetime... They don't like us unlocked and wierd phone users... lol, every tmobile rep I've spoken to or seen I've asked them to track down what phone I'm using, no one can tell because in their systems the N9 shows up as unavailable...

Quote:

Originally Posted by cddiede (Post 1137954)
FYI: Turns out that I'm full of it. I just sent myself a test MMS on the N9 and it looks like super down-rezzed crap. My previous recollection of full sized MMS images must have been in error.

We're all in the same boat here...

It's ok, we still love you for owning an N9 :)

somedude 2011-12-15 21:06

Re: N9 MMS Issue on T-mobile USA?
 
Consider lucky for getting a reduced size MMS on T-Mobile see how iPhone users are not even able to receive them. When I was with them for 4 years, they could not do anything with the MMS resizing on unlocked phones.

playbutton 2011-12-15 22:01

Re: N9 MMS Issue on T-mobile USA?
 
so there isn't really a solution for this? oh well

ss29er 2011-12-16 16:53

Re: N9 MMS Issue on T-mobile USA?
 
The N900 was unlocked and worked just fine on T-Mobile with regards to mms??

levintruenoae86 2011-12-16 18:03

Re: N9 MMS Issue on T-mobile USA?
 
Thought of an interesting question related to this....does anyone have an N9 on T-mobile UK, and has the MMS working regularly? I would assume that T-mobile US could pull settings/software from T-mobile UK,

Maemomd 2011-12-23 21:35

Re: N9 MMS Issue on T-mobile USA?
 
Quote:

Originally Posted by ss29er (Post 1138385)
The N900 was unlocked and worked just fine on T-Mobile with regards to mms??

No it did not. MMS was not supported in the N900 for a long time, and then fMMS came out. There were multiple conflicts in fMMS with T-Mobile USA though. I was able to get it to work nicely, but after a while, the N900 would reset it's IP settings, and that would be annoying.

My N9 has the same issues you guys have. I tried to go into settings and MMS settings, and set the data limit to the highest, but that still did not work when I tested MMS from my wife's phone. Interesting how Maemo hates MMS in the U.S., haha. Well, still better than the N900, I can get MMS even though tiny...I guess.

coomac 2011-12-24 14:17

Re: N9 MMS Issue on T-mobile?
 
^^
I'm with tmobile as well and fmms worked very well for me. My mms came in full sized and I experienced very few problems with the app, especially after it gained auto configuration capabilities. In fact, the first thing I did when I first got tiny mms on my N9 was to configure the phone with fmms settings from my N900. Didn't work of course.

I've used unlocked and imported phones on tmobile since 2004. Some of my phones started out receiving downsized mms and later got full sized mms as tmobile updated their phone database. I think there's hope yet for the N9.

NocNoc 2012-01-03 04:11

Re: N9 MMS Issue on T-mobile?
 
The problem is not specific to the N9; it's a T-Mobile issue. Any phone model that's not loaded into the MMS server database gets downsized automatically to a very low resolution on the server side. If T-Mobile adds the model into the database, it will receive full-sized images.

The problem is that there's no definitive way to get them to add a particular model. I know several people hounded them about the N8 until it was added, so there is hope in complaining, I suppose.

jalyst 2012-01-03 10:41

Re: N9 MMS Issue on T-mobile?
 
^ If that's correct, then people posting in threads like this, should be directing their energies towards t-mobile.
The more *****ing & complaining you all do to t-mobile, the greater the chance they'll do something about it!

sergeantslaughter 2012-01-03 17:20

Re: N9 MMS Issue on T-mobile?
 
I'm having issues with MMS also on T-Mobile USA. I too contacted customer service, to no avail. The N9 isn't in their database - the rep was confused, acted like he'd never heard of the N9. He even asked me if I was sure that was the name of my phone... please.

I guess we all just need to keep complaining to T-Mo.

Mike Fila 2012-01-03 19:01

Re: N9 MMS Issue on T-mobile?
 
So I found this

http://forum.xda-developers.com/arch.../t-549238.html

It does seem to be a t mobile server side issue, however in the link above, they have been able to change an andriod hand set mms user agent to spoof the sever and get full size mms.

So it seems that if someone could find a way change the user agent to a n900 it should work.

edit: I pulled this out of fmmswappush.py

{'User-Agent' : self.config.get_useragent(), 'x-wap-profile' : 'http://mms.frals.se/n900.rdf'}

I did a little more research there are several different mms architectures ...Im going to guess that if the n900 arch and the n9 are different this probably wont work. If this is infact the case you will have to find a phone that uses the same arch and is supported by t mobile US.

joyride 2012-01-03 22:51

Re: N9 MMS Issue on T-mobile?
 
Quote:

Originally Posted by Mike Fila (Post 1145244)
So I found this
So it seems that if someone could find a way change the user agent to a n900 it should work.

edit: I pulled this out of fmmswappush.py

{'User-Agent' : self.config.get_useragent(), 'x-wap-profile' : 'http://mms.frals.se/n900.rdf'}

I did a little more research there are several different mms architectures ...Im going to guess that if the n900 arch and the n9 are different this probably wont work. If this is infact the case you will have to find a phone that uses the same arch and is supported by t mobile US.

I just spoke with T-Mobile lvl2 tech support and he said the N9 should use the same settings as the rest of the Symbian N series. I'm not sure if this helps or is even correct info.

I told him what needed to be done but he refused to open up a support ticket as it is not a T-Mobile phone. He gave me a line that MMS pictures need to be under 1MB. I told him they were coming through closer to 10kb. He then tried to explain to me the difference between a megabyte and a kilobyte... *bangs head against wall*

Further digging revealed that the pictures get downscaled to 160x120 on unknown devices. This is so less capable phones still work with MMS. So our shiny new N9's are being treated as the lowest end phone ever manufactured to handle MMS content. Wow.

I filed a complaint with the FCC stating that T-Mobile is not providing me with the service I pay for and that they refuse to help me unless I buy and use one of their phones. Right or not, I hope that gets their attention. Power by numbers people.

dDoS 2012-01-04 22:45

Re: N9 MMS Issue on T-mobile?
 
Quote:

Originally Posted by Mike Fila (Post 1145244)
So it seems that if someone could find a way change the user agent to a n900 it should work.

You could see if this post helps out: http://talk.maemo.org/showthread.php?t=81291

I don't have my N9 yet, so I haven't messed with any of this. Should get my 16GB Cyan one in the post tomorrow. Pretty pumped. Haven't figured out what to do with the SIM situation yet, since you can't order a micro from T-Mobile w/o adding a plan.

isfr21 2012-01-04 23:46

Re: N9 MMS Issue on T-mobile?
 
Quote:

Originally Posted by dDoS (Post 1145888)
Haven't figured out what to do with the SIM situation yet, since you can't order a micro from T-Mobile w/o adding a plan.

I have T-mobile USA and I got a microsim without problems. Most stores have them in stock. However, they will charge you $19.99
for it excluding tax.

jflatt 2012-01-05 00:07

Re: N9 MMS Issue on T-mobile?
 
I received the same response, they won't make any changes for phones that are not T-Mobile phones. It makes a little sense, what happens if it breaks a bunch of phones they don't have the ability to test.

AndyNokia232 2012-01-05 00:14

Re: N9 MMS Issue on T-mobile?
 
Quote:

Originally Posted by isfr21 (Post 1145915)
I have T-mobile USA and I got a microsim without problems. Most stores have them in stock. However, they will charge you $19.99
for it excluding tax.

Whaaa? I just finished chatting to a T-Mo rep online and I told them upfront I was getting an unlocked N9 that needed a micro-sim and she said, no problem, go to a store, $9.99. It even says $9.99 on their website. I'm not going to be happy having to buy one for $20 if the chat person didn't know crap :-/

levintruenoae86 2012-01-05 00:17

Re: N9 MMS Issue on T-mobile?
 
Quote:

Originally Posted by AndyNokia232 (Post 1145927)
Whaaa? I just finished chatting to a T-Mo rep online and I told them upfront I was getting an unlocked N9 that needed a micro-sim and she said, no problem, go to a store, $9.99. It even says $9.99 on their website. I'm not going to be happy having to buy one for $20 if the chat person didn't know crap :-/

I went to a retail location and got one free of charge....so I guess it depends on how kind the person you're going to is.

I'm kind of curious...would there be any way to have them set up the server end of things to tell it you're using an N8, or is that something that would get thrown off by the user agent on the N9? Truthfully, I'd be just as happy finding a hack solution for this as much as a true N9 solution for T-mo. Also, as previously mentioned, is there any way to change what the user agent identifies as on the N9 to specifically affect MMS (and not other services)?

jflatt 2012-01-05 01:23

Re: N9 MMS Issue on T-mobile?
 
I wonder what is in
Code:

/home/user/.mms/private
It's aegis protected. It's not the messages themselves, those are widely open in
Code:

/home/user/.mms/msg

Mike Fila 2012-01-05 03:31

Re: N9 MMS Issue on T-mobile?
 
Damn I hate aegis and I dont even own a N9 lol

The file to be modified is probably going to be protected and may even be embedded in the code of the program itself.

I found this guy last night, he claims on his site to have worked on the n9 mms app. I messaged him but he has not replied to me.

http://www.facebook.com/sahu.abhishek


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