N9's hardware keys not working
 

So, today all of a sudden my hardware keys stopped working. First it started with just the Power key. Then soon the volume keys started going haywire as though it was being pressed. Then the volume keys also stopped working.

So, now none of my hardware keys are working. I am able to reboot/shutdow only via Xterm.

I have tried flashing firmware and emmc but still no dice. Anybody else faced this?

Re: N9's hardware keys not working
 

Nope, but take the sim tray out and look for the white sticker on the body of the N9 (opposite side of the screen) if its still white you're good no moisture damage(could be liquid) and sometimes in very humid places that happens with out getting the electronics exposed to any sort of liquid. I don't know where you live or how the weather is but its worth checking. If all that good then take it apart and unplug the battery and plug back in (use good tools, you might strip the screw heads). That don't work then unplug the hardware button ribbon cable its close to the battery, its the left cable on the board if you staring it down. The ribbon cable runs under the board of N9. Good luck. If all fail, Nokia center is the place

Re: N9's hardware keys not working
 

ever swap n9 case before? Thats weird, i never face that, and i wont, maybe others can help you

Re: N9's hardware keys not working
 

I've attached two pics, I dont know which white sticker you're talking about. But I've placed it in a bowl of rice just in case.

I'm not really comfortable with opening up my N9, especially as it is still under warranty.
No, no case swapping.

Re: N9's hardware keys not working
 

The moisture indicator (the pink one on the 2nd image) indicates moisture as it seems. But I could be wrong as I'm not exactly sure if this is the moisture indicator (but it's white on mine and looks like a sticker).

Re: N9's hardware keys not working
 

Nokia Center should be FIRST!

Don't recommend somebody to start opening their device instead of taking it to Nokia..

Somebody would think its easy, open it up, break it, and then they will be unable to go Customer care due to voided warranty..

Re: N9's hardware keys not working
 

Confirming that it is white here too.

Re: N9's hardware keys not working
 

you see that pink spot next to sim slot yeah that should've been white, so it has been water damaged . So basically it means you do not have any warranty. Just go ahead and get you another case take it apart and dip it in rice bowl. There might be a chemical that cures the logic board from water damage shop around I've heard of it. If you get it dip it on that for a week and try new casing.

Re: N9's hardware keys not working
 

https://encrypted-tbn0.google.com/im...JzGnT7t_3ZmKtw

So it IS water damage? Oh crapola! So that means no warranty also? Damn. Hope that rice fixes it. Else, I will have a very expensive brick in my hand. :(((

Re: N9's hardware keys not working
 

Surely it's only water damage if you ... damaged it with water? You don't mention going swimming with it in your posts. If everything else about it still works, I'm surprised only the hardware buttons are failing?

Anyway, regardless of that sticker, get Nokia to look at it first. I guess that sticker is there for when the whole phone fails to work and a tech can quickly guess what's to blame. If only one thing doesn't work then hopefully that's a different story.

If they won't/can't fix it then someone with good torx screwdrivers will at least be able to clean and re-seat the hardware button ribbon connector quite easily.

Re: N9's hardware keys not working
 

that sticker is there to identify only and only the liquid or moisture exposed to device very quickly at a glance. I've had phones before that were exposed to liquids but not close to the sticker and they were fine at looking but eventually failed to work or didn't work. Trust me on this when i say that the sticker turned from white to pink is an indicator of water/liquid/moisture exposure to the phone (3 years making a living with mobile phones)

Re: N9's hardware keys not working
 

If it has not been immersed in water, then how likely are these stickers to turn colour with Moisture?

Could it be that walking in the rain with the phone in your pocket affect this sticker or may condensation from prolonged exposure to a hot kitchen can change the colouring?

Re: N9's hardware keys not working
 

I suggest the same thing, rice is best way to drain moisture from phone. Dip it in rice for 1-2 days. I Hope it will work

Re: N9's hardware keys not working
 

Dipped it in a bowl of raw rice for a day. Now volume keys are working, but power key is not. I'm managing with Lockscreen Button and Shutdown Button from ovi store and the phone can be booted by plugging in charger.

I'll still try to knock at a Nokia Care and HOPEFULLY since the rest of the device is working, the pink sticker might not be an issue.

Re: N9's hardware keys not working
 

depends on the amount of rain thats gets in the pocket to effect the phone or if it lets the rain run inside the phone. Don't know about kitchen steam but for sure is foggy bathroom will cause this.

Re: N9's hardware keys not working
 

Sorry to hear about this mate, I hope you've been able to resolve it all, it'd be a shame to see another leave the maemo/meego community.
We're quickly becoming an endangered species, especially in light of the recent "restructuring" by Elop... :(

Re: N9's hardware keys not working
 

I Haven't been able to resolve it completely, but is able to manage. Still waiting for Nokia 's Reilly to my warranty query. The thought of leaving this community is very saddening, but rest assured that it won't happen anyone soon There just simply isn't an equivalent device in the market today.