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-   -   BE AWARE! The Ovi store is not open your bought apps anymore! (https://talk.maemo.org/showthread.php?t=85624)

Makeclick 2012-07-21 10:09

BE AWARE! The Ovi store is not open your bought apps anymore!
 
SO, if you have been paid for some app and you have downloaded it 5x. The Ovi store will lock it (you will see "Buy" even you have done it already) and you have to pay it again! Even you have a receipt! Oh my god! You need to have the right to use the program, which you have paid! I mean right???

Nokia support said to me: "this is not possible to unlock it, only thing you can do is buy it again". :O previously it has been successful enough, so why not anymore?

Is the Nokia store the worst online store in the world?????? This is not way to treat paying customers! So, best way to use pirate bay and try to send money to the developers by the letter (joke)?? :D

gionni88 2012-07-21 10:18

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
If I'm not wrong they have raised the download count to 10, but I'm with you, having a limited numbers of downloads available for purchased contents is silly. Users who tink their devices and need to reflash often reach those caps very fast.

thedead1440 2012-07-21 10:19

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
whenever i've had that issue i either purchase the app again if its a nominal amount or i email to nokia support and tell them after my phone was sent to nokia care my apps are missing and i'm having this issue...the latter always works out...

P.S. don't tell them you flashed the phone as then they really become a pain...

Dousan 2012-07-21 10:45

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Why do they lock paid apps after xx times of downloads?

We need something like Titanium backup for the N9 then the issue is solved.

Regards Dousan...

MINKIN2 2012-07-21 10:47

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Can't you just keep a copy of the installed apps from the ovi store?

As long as you don't start distributing the files to others, it should still be legal, right?

Makeclick 2012-07-21 10:54

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by thedead1440 (Post 1240723)
whenever i've had that issue i either purchase the app again if its a nominal amount or i email to nokia support and tell them after my phone was sent to nokia care my apps are missing and i'm having this issue...the latter always works out...

P.S. don't tell them you flashed the phone as then they really become a pain...

What different it make? I bought it, so they have to make the way to me to MY app! There is no point of online non physical data, if i have not access all the time.. Why anyone buy online anything if they ruing it that way? example, i bought Starcraft 2 and it is dvd, wooow i can install it how many time i like to my pc. That is normal, ovi store way to do it, is not!

If i install all HD games on my N9. There is no room for the new one.. so i HAVE TO remove old games and maybe reload them later if i want to use/play them later? So 5x download limit shrink very fast...

I going to call the "consumer Protection" (kuluttaja-asiamies) on Monday.

Makeclick 2012-07-21 10:55

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by Dousan (Post 1240747)
Why do they lock paid apps after xx times of downloads?

We need something like Titanium backup for the N9 then the issue is solved.

Regards Dousan...

:cool: That would be coooool!!!

XiliX 2012-07-21 11:00

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
I dont agree with this policy, but its a very usual situation for appstores. Playstation Network uses this policy too, so its not something unique to OVI. And, iirc, its stated in the term and conditions of ovi, so you could have known in advance.

thedead1440 2012-07-21 11:02

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by Makeclick (Post 1240757)
What different it make? I bought it, so they have to make the way to me to MY app! There is no point of online non physical data, if i have not access all the time.. Why anyone buy online anything if they ruing it that way? example, i bought Starcraft 2 and it is dvd, wooow i can install it how many time i like to my pc. That is normal, ovi store way to do it, is not!

If i install all HD games on my N9. There is no room for the new one.. so i HAVE TO remove old games and maybe reload them later if i want to use/play them later? So 5x download limit shrink very fast...

I going to call the "consumer Protection" (kuluttaja-asiamies) on Monday.


what i am saying is basically giving you another way for you to ensure that they make YOUR app available to YOU by you telling them you sent it to Nokia Care, your apps are missing and now you want to download them...then they do open it up for you...i think you've got me wrong...

ZogG 2012-07-21 11:09

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Was discussed in few threads already. It's sad that the OVI like that =\

Makeclick 2012-07-21 11:10

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by XiliX (Post 1240762)
I dont agree with this policy, but its a very usual situation for appstores. Playstation Network uses this policy too, so its not something unique to OVI. And, iirc, its stated in the term and conditions of ovi, so you could have known in advance.

Playstation Network is hardware limited. You do not have a download limits:

"We are NOT limited to five downloads. We are limited to FIVE ACTIVATED PS3's at a time. And we can download our content to those 5 systems as many times as we want.
For most of the Games and Game Content we buy anyway.
You can activate up to 5 PS3s and up to 5 PSPs for games. "

Makeclick 2012-07-21 11:17

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by thedead1440 (Post 1240763)
what i am saying is basically giving you another way for you to ensure that they make YOUR app available to YOU by you telling them you sent it to Nokia Care, your apps are missing and now you want to download them...then they do open it up for you...i think you've got me wrong...

Yeah.. but not anymore :D. They have been unlocked my apps before, but not anymore they will. They said that there is no way to do that :D. Maybe they fired those people who can do that :D:D??

don_falcone 2012-07-21 11:22

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Please, go the consumer protection route. Such a procedure will be interesting for everyone.

don.edri 2012-07-21 12:52

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
About backing-up apps, let me quot a post from some time ago, answering a question, if there's a way to back-up apps:

Quote:

Originally Posted by rainisto (Post 1225142)
Currently there is no public way. I might be releasing my backup application for coding competition (which also has ovi store applications downloader&reinstallation functionality), but I haven't yet decided if I will release my application to public or should I just keep it private.

PS. and its a bad idea to try to flash different variants, since then you cannot downgrade back to vanilla variant anymore.

So let's cross fingers for rainisto and his app :)

EDIT: here's link to that discussion
http://talk.maemo.org/showthread.php?t=84988

tissot 2012-07-21 13:53

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by gionni88 (Post 1240721)
If I'm not wrong they have raised the download count to 10, but I'm with you, having a limited numbers of downloads available for purchased contents is silly. Users who tink their devices and need to reflash often reach those caps very fast.

I believe it's at least 10 these days, though i believe it was raised to 15 receantly?
Anyways, it's silly and OVI Store is horrible. To me the most irritating part is still search and lack of apps coming from iOS and WP user these days.

rm42 2012-07-21 13:55

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
I may be wrong, but doesn't backup menu restore purchased applications as well. Or are you talking about the N9?

Schturman 2012-07-21 17:43

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Ok, I found a option to save your downloaded app from OVI store... I don't know if this a legal to post this here, but I added this option to N9QT (next version)...

Creamy Goodness 2012-07-21 18:47

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
"no public way"
I can solve that
  1. create folder like /home/user/MyDocs/Temp
  2. open terminal, get root
  3. type this, DO NOT PRESS ENTER! cp -a /var/cache/apt /home/user/MyDocs/Temp
  4. go to store, download app/game
  5. (wait until progress bar for downloading is complete)
  6. go to terminal, hit enter

Arie 2012-07-21 18:51

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by Creamy Goodness (Post 1240930)
"no public way"
I can solve that
  1. create folder like /home/user/MyDocs/Temp
  2. open terminal, get root
  3. type this, DO NOT PRESS ENTER! cp -a /var/cache/apt /home/user/MyDocs/Temp
  4. go to store, download app/game
  5. (wait until progress bar for downloading is complete)
  6. go to terminal, hit enter

Haha, that sounds great... Too good :)

Creamy Goodness 2012-07-21 18:53

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
yeah it's well known I think, the youtube video has 15k views. Please consider that before censoring my post :P

wook_sf 2012-07-21 19:07

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
can we use dpkg to collect files into backup and then restore backup onto device?

geneven 2012-07-21 20:08

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by XiliX (Post 1240762)
I dont agree with this policy, but its a very usual situation for appstores. Playstation Network uses this policy too, so its not something unique to OVI. And, iirc, its stated in the term and conditions of ovi, so you could have known in advance.

I have downloaded many applications from Google Store and the Amazon store many many times, and have never seen any hint of a limit of downloads. I have had several tablets which makes the number of downloads quite large -- I would guess that I have downloaded many more than 30 times.

Makeclick 2012-07-21 21:28

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by tissot (Post 1240820)
I believe it's at least 10 these days, though i believe it was raised to 15 receantly?
Anyways, it's silly and OVI Store is horrible. To me the most irritating part is still search and lack of apps coming from iOS and WP user these days.

NO! It is 5x from Finland! Be happy if you have more :D, but this is very silly way from the nokia.. This is do a harm and get people very angry, and then they find they own way. Usually the working one, but not always best one for the devels and markets :D.

Makeclick 2012-07-23 08:58

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Ok.. I call and it is on.. Now just waiting

sulu 2012-07-23 09:24

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by Makeclick (Post 1240757)
I bought it, so they have to make the way to me to MY app!

It is not YOUR app. You never bought it.
All you bought is a license to use it. And according to the terms [1] you accepted when signing up for the OVI store Nokia can revoke that license at any time without offering any compensation.

Frankly, I don't understand why you're complaining. You knew the terms in advance and you accepted them. Otherwise you would have never signed up for the store.

[1] http://store.ovi.com/legal/terms

Makeclick 2012-07-23 10:13

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by sulu (Post 1241523)
It is not YOUR app. You never bought it.
All you bought is a license to use it. And according to the terms [1] you accepted when signing up for the OVI store Nokia can revoke that license at any time without offering any compensation.

Frankly, I don't understand why you're complaining. You knew the terms in advance and you accepted them. Otherwise you would have never signed up for the store.

[1] http://store.ovi.com/legal/terms

Yes IT IS NOT MY, but now i can even USE IT/THEM! And this is good to know! You think many of people will like this kind of methods!? So if i should reading that, why the Ovi do not add the 5x download only warning to the store??? You think people will buy anything anymore? I think not and i think you think that too :D. Therefore the Ovi hidden it! It would seem that not many people have not read those terms ;)

Is that the world you want to living in? "buy online data witch can be taken away from you!?" God damned! Where is your balls? If i buy a movie.. Nobody not going to take it away from me, so why in this case they will?

Yes, i never bough anything from Nokia again, if this is not change. Hope, that Jolla is going to do better job which The Nokia does...

Makeclick 2012-07-23 10:16

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
:D:D:D
4. Käyttöoikeudet

Nokia myöntää sinulle ei-yksinomaisen, siirtokelvottoman, Nokian peruutettavissa olevan käyttöoikeuden päästä Palveluun



Nopeella selauksella ni on kyl järkevää tekstiä.

Makeclick 2012-07-23 10:25

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Sinulla ei ole oikeutta kopioida Ohjelmistoa, lukuun ottamatta yhtä arkistoitavaa varmuuskopiota.

You may not copy the Software, except for a single archive, backup.

SO.. i can take backup? which is not possible on the N9. Nice

And i can not find anything about download times!?

sulu 2012-07-23 11:06

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by Makeclick (Post 1241535)
You think many of people will like this kind of methods!?

I don't think anybody likes this. But even more I think that most people simply don't care - and then get caught off-guard.

Quote:

Originally Posted by Makeclick (Post 1241535)
So if i should reading that, why the Ovi do not add the 5x download only warning to the store??? You think people will buy anything anymore? I think not and i think you think that too :D.

Actually I think most people would - simply because the urge to "have the coolest app" is stronger in most people than the will to withstand unfair terms.

Quote:

Originally Posted by Makeclick (Post 1241535)
Therefore the Ovi hidden it! It would seem that not many people have not read those terms ;)

They've hidden nothing (although I agree the way the're not doing it isn't nice). All they do is well within the terms that are free for anybody to read who is interested in doing so. If you're not interested then that's fine, but in that case you should have never subscribed to the OVI store.

Quote:

Originally Posted by Makeclick (Post 1241535)
Is that the world you want to living in? "buy online data witch can be taken away from you!?"

No, it's not the world I want to live in if I had the choice. But unfortunately it's the world I have to live in since there is no choice. Actually I consider everything that's not on my private HDD to be lost.
My only choice is whether to use or not to use services with terms like these. I've decided for the latter.

Quote:

Originally Posted by Makeclick (Post 1241535)
Where is your balls?

Last time I checked they were right between my legs, but I fail to see the relevance to this topic.

Quote:

Originally Posted by Makeclick (Post 1241535)
If i buy a movie.. Nobody not going to take it away from me, so why in this case they will?

I think you're mistaken because I believe you're talking about a movie on a physical medium like a DVD. If you buy a movie on a DVD from a legal point of view you don't buy "the movie". You buy a physical medium called "the DVD" plus a license to view "the movie" that's stored on it. But "the movie" (the data on the DVD) itself still belongs to the former copyright holder. For example you're not allowed to play "the movie" to a public audience because the license you bought doesn't include that right.
With your app you're in a completely different situation because you never got a physical medium that could be yours. So nobody can take it away from you. All you got is the license. And the license can be revoked at any time, as written in the terms.

Edit:
As for the permission to create one backup copy:
That only covers the legal issue. It says nothing about the technical issue of being able to create such a copy in the first place. So this is a moot point.

Makeclick 2012-07-23 14:42

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Sulu, thank you, but you do not helping. If you are happy the way it is, i am happy for you. But i am not happy, so i complain. Please, stop trolling. Please, give "kuluttaja-asiamiehen" do his job and we will see.

There is no download times anywhere in the terms, so i must get my access to use my bought apps or i want my money back :).I like donate, but not like this.

Mentalist Traceur 2012-07-23 16:10

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by Makeclick (Post 1241689)
Sulu, thank you, but you do not helping. If you are happy the way it is, i am happy for you.

You could not possibly have understood what he said, if you think he is happy with the way things are.

Quote:

Originally Posted by Makeclick
But i am not happy, so i complain.

And when the day is over, do the multi-billion dollar/euro/yen/whatever corporations have any less power to screw you over the way ovi store screws everyone over with the download limit, because you complained? No. Complaining is onky useful for 1: spreading the truth about a problem people are unaware of, and 2: telling a huge company or political power that the world is not okay with their policies.

But your complaining is insufficiently informed to fulfill criteria 1 fully (sulu's statements, on the other hand, ARE actually spreading accurate information about the problem, and ARE a form of disagreement/complaining), and it's directed to the wrong people to even begin to qualify for criteria 2.

On the other hand, it's better than nothing, so by all means keep complaining, it does raise awareness and brings people's dissatisfaction with the system to the surface. But don't get the misguided notion that just because someone is correcting you on your misconceptions, they aren't actually also dissatisfied with the same problem. Because in this case, you obviously missed the fact that even though sulu is correcting you, he not only understands the problem more (at least, the U.S.A. version of the problem, although copyright basics are almost the same everywhere), but he is actually being more useful towards eradicating that problem than you (not by much, but more nonetheless).

Quote:

Originally Posted by Creamy Goodness (Post 1240930)
  1. create folder like /home/user/MyDocs/Temp
  2. open terminal, get root
  3. type this, DO NOT PRESS ENTER! cp -a /var/cache/apt /home/user/MyDocs/Temp
  4. go to store, download app/game
  5. (wait until progress bar for downloading is complete)
  6. go to terminal, hit enter

You know, someone should really make a script and throw it in the repos with some basic GUI, that automates this.

You could run it before any ovi-store installs, and it would do, in pseudocode:
while ('ls /var/cache/apt' returns no text)
{
wait 1 second
}
cp -a /var/ca.....

Hell, wrap it up in some better code, and it could execute that inside another loop, and print out output to console every time it copies a file over.

And the best thing is, at least in U.S. law (and I would hope most laws elsewhere), that's 100% legal, because you're allowed your 1 archival copy.

Then just slap it in the repos.

...why has no one done this yet?

shinogami 2012-07-23 19:13

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Just don't buy anything and get something else than Nokia the next time. The company many of us came to love is dead - soon also literally.

geneven 2012-07-23 19:52

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Unfortunately, if we stay away from companies that are in some way evil, we don't have many choices left.

Makeclick 2012-07-23 20:30

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Quote:

Originally Posted by Mentalist Traceur (Post 1241725)
You could not possibly have understood what he said, if you think he is happy with the way things are.


And when the day is over, do the multi-billion dollar/euro/yen/whatever corporations have any less power to screw you over the way ovi store screws everyone over with the download limit, because you complained? No. Complaining is onky useful for 1: spreading the truth about a problem people are unaware of, and 2: telling a huge company or political power that the world is not okay with their policies.

But your complaining is insufficiently informed to fulfill criteria 1 fully (sulu's statements, on the other hand, ARE actually spreading accurate information about the problem, and ARE a form of disagreement/complaining), and it's directed to the wrong people to even begin to qualify for criteria 2.

On the other hand, it's better than nothing, so by all means keep complaining, it does raise awareness and brings people's dissatisfaction with the system to the surface. But don't get the misguided notion that just because someone is correcting you on your misconceptions, they aren't actually also dissatisfied with the same problem. Because in this case, you obviously missed the fact that even though sulu is correcting you, he not only understands the problem more (at least, the U.S.A. version of the problem, although copyright basics are almost the same everywhere), but he is actually being more useful towards eradicating that problem than you (not by much, but more nonetheless).


You know, someone should really make a script and throw it in the repos with some basic GUI, that automates this.

You could run it before any ovi-store installs, and it would do, in pseudocode:
while ('ls /var/cache/apt' returns no text)
{
wait 1 second
}
cp -a /var/ca.....

Hell, wrap it up in some better code, and it could execute that inside another loop, and print out output to console every time it copies a file over.

And the best thing is, at least in U.S. law (and I would hope most laws elsewhere), that's 100% legal, because you're allowed your 1 archival copy.

Then just slap it in the repos.

...why has no one done this yet?

I don't leave in usa and there is some rights that even those Nokia therms could not demolish in here.. We actually have good customers rights in here and i am very happy for that. Fist, if they don't say something about download limits.. they can't do that.

Sulu has good opinions, but sound like he try to say everything over my whole point.. Everything i said is something wrong :D and i have been full of rage whole day :mad:. I can write Finnish, but you do not going to understand it. Sorry Sulu. Maybe i not understand you.

But that cp -a -thing is scary (you can share them)... And if you install your apps from the .deb, you will not get any updates (in PR1.2 you didn't, even if you have been bought that app). So i don't understand why you think this is the good way to act? Devels is not get they money and i am not happy about that :/

SO, sorry for all i cause bad feeling. I meant nothing but good for all of us. I think it would be easier for all, if the Nokia do something to this.

slaapliedje 2012-07-24 00:12

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
I think it would be awesome to come up with our own store, one that works more like apps for meego (I think the interface on it is better than OVI anyhow). Not sure how hard that would be, but I am guessing Jolla is already working on something along those lines, possibly with Android compatibility.

slaapliedje

Makeclick 2012-08-26 19:40

Re: BE AWARE! The Ovi store is not open your bought apps anymore!
 
Little news IF someone follow this thread..

Nokia not answer to customer service :D:D:D:D:D. This should be a very rare, but no can do :D. This is so nokian style action these days... If i want to fight this i have to make stronger reclamation. Hope someone on the Jolla is reading this and make their store working a lot better!

Thank god we have people like Schturman!! Thank you for tweak!!


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