Nokia n9 camera broken
 

Hi All,

Whenever i open the camera application i get the following error,
"The camera is not responding. Try again or restart the device".
I have tried all the mods and also reflashed it many times. i have even tried the gps fix, none of them worked. I mailed Nokia care and they told me to take it to Nokia care. I am from India and N9 is not supported here. What am i supposed to do? Please suggest a feasible solution.
I am not sure if its a software issue or a hardware issue.

Regards
Krishna

Re: Nokia n9 camera broken
 

well you can take it to Nokia Care in India and try your luck...I think they should be able to tell you if its a hardware issue and whether they are ready to repair it at a cost to you...

Re: Nokia n9 camera broken
 

Hmm wait for somebody's advice here. Mean while try both restore settings and clear device then flash again. Just in case.. you know.. Good luck.

Re: Nokia n9 camera broken
 

Well he has reflashed it several times...if he has done a reflash of both rootfs+emmc it definitely is a hardware issue...

Re: Nokia n9 camera broken
 

The camera acts up with gps turned off for me:)

Re: Nokia n9 camera broken
 

i think just in case, he should reflash his phone several more times, just to make it sure that usb works :D :P
kidding, yes, i agree that it might be hardware fault, but seems like nokia didn't do drivers very well.
some n9's/950's had similar problems with headphones (mine does)
however service should do the trick (unless he's happy like italian guy who bought n9 in swiss and had tons of problems)

Re: Nokia n9 camera broken
 

i used to get this ALOT in 1.2 but in 1.3 never showed up since

Re: Nokia n9 camera broken
 

Try a full reflash :)


Both RootFS AND eMMC just incase :)

Follow the instructions in the link below, they are basically the same for the N9 just a different version of flasher and obviously the image name is different.

Flashing the eMMC in the N900


WARNING: YOU WILL LOSE ALL DATA ON THE DEVICE, PLEASE DO A FULL BACKUP OF YOUR FILES BEFORE FLASHING THE eMMC!!

Re: Nokia n9 camera broken
 

GOW why give him the n900 link when you can give him the n9 Comprehensive Flashing Guide: http://talk.maemo.org/showthread.php?t=82693

Re: Nokia n9 camera broken
 

Coz the instructions are EXACTLY the same..

The only real difference is the image name, if he has flashed already, then he knows how to use NaviFirm..

The wiki is easier and better to see how to, compared to searching through lots of other info on location names and firmware info that he must already know..

Re: Nokia n9 camera broken
 

Hi all,
I have flashed the fone with rootfs+emmc as well.
I still doubt if this is a hardware issue. The camera started behaving wierdly after updating to pr 1.2, sometimes the pic used to be fine, and most of the time i used to get a pic 80% of the pic was covered with yellow lines. I dont remember from when, but one day i started getting this error. i have debranded the phone to PR 1.3, the issue is still the same. I still doubt if its a hardware issue, AFAIK i didnt even drop my phone. took it to nokia care in India, they said they wont repair it, guess i need to request them again. Really frustrating to have such a nice cam but unable to use it since 4 months. :( :( :(

Regards
Karthik

Re: Nokia n9 camera broken
 

It is definately a hardware issue!

Only nokia will be able to help now :(

Re: Nokia n9 camera broken
 

Whom should i approach now?? I guess should find someone at Nokia care in india....but not sure if its possible :(

Re: Nokia n9 camera broken
 

http://www.nokia.com/in-en/care-point-finder/

Device should still have factory warranty, if your local care point don't know how to fix, I bet that they are able to send it to some global care point which is able to fix it.

Re: Nokia n9 camera broken
 

Were you able to fix it? Since Nokia N9 was not launched in India, did you get support from Nokia Care?

Re: Nokia n9 camera broken
 

Took the device to nokia care, they said they have no idea of it. Will take it to some other nokia care this weekend.

Re: Nokia n9 camera broken
 

Nokia Care (India) won't help you in this case I suppose. This is the problem you face when you are using a model which is not released in your country. I had a tough time finding the screen guard and case for my N9 (bought it from eBay later on). But I believe you will face problems in getting it serviced at Nokia Care (India).

Re: Nokia n9 camera broken
 

I have had the same problem. Nokia Online Repair put new hardware in my N9's shell, in their words a swap.

Re: Nokia n9 camera broken
 

Are you sure it isn't the gps? I had the exact same problem yesterday, and I saw this thread, saw page 1 and turned on my GPS. Worked like a charm.

It seems that this occurred because I had enabled 'Use GPS' function in the camera, but I turned off the phone's GPS in the settings.

Here's a way to make sure that it really is a hardware problem: try other apps which use the camera, e.g., a QR code scanner.

Re: Nokia n9 camera broken
 

Tried all apps which use camera. they went to not responding state.

Re: Nokia n9 camera broken
 

hey, gys evn i have the same problm with my nokia n9, that when evr i try to open the camera its showing a nasty error which is hrting me, as your carera is not reponding, restart the device, if the problem is continues,, but you kno there is have the illution for this promblem
actually when i called to nokia care customer care service by dialing 040 30303838 one of the emplyer recive the phone and listen my problem, unfortunately he have the same phone and same problem,:D:D, bt his problem was solved and he suggest me how he solved his problem,,
he said me there is global nokia care centre which we have see the address on internet who could b solved this kind of problems
but wou't get adress please send me the adders if anybdy aware of it

Re: Nokia n9 camera broken
 

got same problems here.
first the camera won't respond, says "Camera not responding, try again or restart the device if the problems continues."
then the problems grow, all contacts, messages and images won't appear, images are still exist in the folders.
trying to uninstall mods like fastern9, use 'user.dirs-dirs' method for could be a tracker problem, but the errors persist.
any help, please?

Re: Nokia n9 camera broken
 

efion,

Camera not responding seems to be a different problem from images etc not appearing... Are you sure you fixed user-dirs.dirs? Did you re-transfer media to your phone to test?

Once done and satisfied you can try fixing camera by installing the 2 camera-related packages...

Re: Nokia n9 camera broken
 

already solved,
i restored my backup files then everything goes normal, just losing some contacts and sms', still cant figure out what cause it
thanks anyway

Re: Nokia n9 camera broken
 

Eflon, can you help me with this?

This same message on the camera ("The camera is not responding. Try again or restart the device if the problem continues") is now happening on my second Nokia N9 device (after I sent the first back to MobiCityUK for repair, and then they did not repair it and LIED REPEATEDLY TO ME, but that's another story...)

Can you tell me exactly how to fix? Last time, the camera thing started happening, then lost text messages, Skype stopped working, as did GTalk video calls, and various other things I can't remember now.

This happened this time after re-installing all my music on this new second N9, and downloading various apps I had downloaded before, including Emumaster, and lots of other things that I am now uninstalling to try to find out what was the cause.

Another thing it says is that I can't add a CalDav calendar, as I "don't have enough internal memory", even though I clearly do!

Roll on Jolla!

Re: Nokia n9 camera broken
 

Got the same issue here since last week.
My call log, messages, pictures in gallery disappeared.
So i did a tracker backup and restarted tracker.
After that most pictures were back again and my call log and messages also.
Now it doesnt show those pics i did after restoring the tracker backup.
Since today my camera also lags and so on...
Hope somebody will find a solution soon :confused:

Re: Nokia n9 camera broken
 

Since last few days I am having the same camera problem. "The camera is not responding. Try again or restart the device if the problem continues".

Is there any idea to solve it? In addition my third party flash light application also not working.
:confused:

Re: Nokia n9 camera broken
 

Hi Guys, Even I am from India, My N9 will shut down if I insert the sim, It works without the sim. contacted Nokia care point they said they will not support it because the phone was not launched in India. If your N9 has a prob Nokia care point will not service it for you in INDIA :(

Re: Nokia n9 camera broken
 

Hi,

how many of you were using phone torch for a long time?
I replaced the camera, same error. Maybe phone torch messed up something related to camera and LED flash power? Because LED flash doesn't work either.