Stand-by screen and Turn display on by double tapping
 

Hi,

I sent my N9 for repair (malfunctioning audio jack) and it came back today. While the original problem seems to have been fixed, new problems seem to have crept in. Namely:

1. The stand by screen. It is visible for about 5s and then goes off. Not always visible like it used to be.
2. I can't turn on the display by double tapping the screen.

Any idea on how to fix these? Or is it possible that a wrong part was used by the repair guys that might be causing this problem?

Re: Stand-by screen and Turn display on by double tapping
 

just to strike things off one-by-one:

did you check everything is fine in settings?

Re: Stand-by screen and Turn display on by double tapping
 

Yes, I did check the settings. Everything is fine there, however, the problem seems to run deeper. When I receive a call, the screen remains blank. It doesn't wake up.

Re: Stand-by screen and Turn display on by double tapping
 

in terminal as root:

apt-get install system-ui-screenlock-nokia --reinstall

Re: Stand-by screen and Turn display on by double tapping
 

I think his problem isnt the standby screen, i think nokia is bad at service...

But, still replace the standby screen

Re: Stand-by screen and Turn display on by double tapping
 

nokia being bad at surprise...why doesn't that surprise me...

it could be a loose ribbon or sth like that but replacing standby screen is essential as he says it disappears after 5secs...

Re: Stand-by screen and Turn display on by double tapping
 

It could be a loose ribbon... that's what i was thinking too

Re: Stand-by screen and Turn display on by double tapping
 

That didn't help.

Re: Stand-by screen and Turn display on by double tapping
 

I had exactly the same (double tap non working and standby screen going off) issue and reinstalling system-ui-screenlock-nokia fixed the problem.

Re: Stand-by screen and Turn display on by double tapping
 

then nokia care please welcome rahulthewall for his second innings...

Re: Stand-by screen and Turn display on by double tapping
 

Haha, Arie:1 thedead1440:1,000

Re: Stand-by screen and Turn display on by double tapping
 

Your proximity sensor is messed mate.

Especially if while in a call, the screen stays off even when its away from your ear!

You don't have anything covering the proximity sensor do you? (Top right of the phone above the screen)

Also have you tried doing a reflash just incase?

Re: Stand-by screen and Turn display on by double tapping
 

technically its 0.5 not 1...ivgalvez got his fixed..

anyway i'll give u the full 1 mark ;)

Re: Stand-by screen and Turn display on by double tapping
 

rahulthewall when u receive a call the screen remains blank or even while in the call if you pull it off your ear does it remain blank?

Re: Stand-by screen and Turn display on by double tapping
 

I am supposed to be retired. Oh well ... bloody Nokia.

Re: Stand-by screen and Turn display on by double tapping
 

So when I receive a call, the screen remains blank. Then I have to press the unlock button to wake up the screen. As soon as I answer the call, the screen goes black irrespective of whether the phone is located near my ear or not. Even pressing the unlock button does not wake up the screen. I can only wake up the screen when I end the call.

I am going to reflash the phone to see if it helps (I doubt it will).

Re: Stand-by screen and Turn display on by double tapping
 

As I said before, your proximity sensor is faulty! It might have been disconnected by Nokia repair and never reconnected :(

Re: Stand-by screen and Turn display on by double tapping
 

ah then GOW is right...proximity sensor issues...remember there is no software fix for hardware issues...try a reflash but nokia care beckons...

after all even after retirement you played on in the IPL so nokia care is the same bug...once you go there you'll keep returning :D

Re: Stand-by screen and Turn display on by double tapping
 

Yeah, it looks like another 3 weeks without my phone. At least the IPL paid well ...

Re: Stand-by screen and Turn display on by double tapping
 

I'm not encouraging violence but if i was you i'd throw up a fuss and make them give a refurbished device or return it to you in 3 working days...after all they screwed your device so they are liable for it...

Re: Stand-by screen and Turn display on by double tapping
 

The bloody problem is that I live in a God forsaken country that has no Nokia Care. I have to send it in for repair at one of the "authorised care centres". I would love to throw a fuss, but I don't even whether it would help. They can also claim that they don't speak English, and then I would be left with nothing to say.

Re: Stand-by screen and Turn display on by double tapping
 

Was gonna suggest the same thing :p

Re: Stand-by screen and Turn display on by double tapping
 

As expected, flashing didn't help. So back goes the device tomorrow ... thanks all.

Re: Stand-by screen and Turn display on by double tapping
 

I've got similar problem.
When my phone goes to Stand-by screen it won't wake up by double tapping or pushing on/off button. The clock stops after some time and stands still.
I'm able to awoke N9 only by restarting. Even if I turn off Stand-by Mode in Settings it goes the same.
Any ideas on how to fix it?

Re: Stand-by screen and Turn display on by double tapping
 

This could be a bit entrenching but it kinda looks like Nokia messes up things with N9s deliberately...as if they were ordered to totally doom any N9 that randomly shows up in their hands... there are more people complaining about Nokia Care services if N9s hit the place recently...
also, FW-wise, the whole PR1.3 update looks like it eventually brought some stupid bugs instead of some real improvement...though I can´t say my N9 acts weird or anything but reading about some bugs people are encountering makes me a little annoyed...

Re: Stand-by screen and Turn display on by double tapping
 

I've faced this issue and done hell lots of research.
I come out with these conclusions:

1) Tweaks issue: N9tweaks. If you don't have this installed, jump to 2nd conclusion.
2) Software issue: reflashing would solve.
3) Proximity sensor: Take it out and put them back, it works.

Try not to touch the hardware, do step by step, start off with reflashing.
Here's a guide,
http://www.youtube.com/watch?v=9dxsT...feature=relmfu
you may jump to 3:43 for how to take out proximity sensor.

All the best for people facing this problem.
PS: if problem still remains, sorry you gotta send them to Nokia Care, proximity sensor could be faulty. Mine was faulty right after they returned my phone, they change them straight away.

Re: Stand-by screen and Turn display on by double tapping
 

Work for me, Thanks