please laugh with me !!
 

please laugh with me !!

i got my N800 from the U.S coz they don't sell it in the U.A.E (United Arab Emirates)

now they do . . . and now i have a problem in my screen . . SO

i went to them to fix it . . . they told me . . . SORRY . . . coz we cant fix it we dont know how to !! ( i can't tell you how i feel)

the head of the work shop told me sorry coz this is the first one to come in . . . sorry i cant take it

Ooh one more thing they can't take it also coz there system needs an IMEI Number . . . and the N800 dose not have one . . . really

can i kill myself now ??

please have a look here :

http://www.emiratescomputers.ae/cont...nt=5&item=1042

http://www.przoom.com/news/21687/

http://www.free-press-release.com/ne...185711364.html

by the way when i could not do anything with emirates computers . . i dismantled the N800 to see if anything was loss

I'm uploading a clip of my N800 Screen . . . i will post it when I'm done

take care every one

i hope that this would never happen to anyone of you

screener

Re: please laugh with me !!
 

Did you try giving him the WLAN number? I had a similar response when I contacted a Nokia repair shop recently and they told me they needed a IMEI number when all the unit had was a the WLAN number.
The guy sounded sceptical but tried the WLAN number on his system and it accepted it.

Sorry to hear about your problems - it can be painful.

Re: please laugh with me !!
 

Ah yes, the U.A.E. As someone who has lived in the ME for a few years, take my advice and move either further east (Asia) or further West (Europe).
Funny thing is, I ordered my N800 when I was in Kuwait, received it and have had no problems so far (knock on wood). Never saw it in the stores there before I left, but they probably sell them now. I think there may be an official Nokia repair center (or authorized repair center) somewhere in Kuwait City, but there might be one in nearby Dubai. I would think there was one right there in the U.A.E.!
Best bet would be to mail it back to whomever you bought it from andeither have them repair it or refund you your money.

Re: please laugh with me !!
 

Oh yes i did , , , but no luck

it's just . . . fantastic

Re: please laugh with me !!
 

iball . . . Kuwait Ooh
well the thing is Dubai is nicer than Kuwait when it comes to the tech stuff . . . but it makes me sad that Nokia International head office Of the M.E. is here in Dubai and they don't know anything. . . really sad (and they only sell the N800 in Dubai and nun of the other M.E. country's)

SUN Microsoft HTC imate Nortel and lotsmore have there M.E. head office here

and i cant "mail it back to whomever you bought it from" (tiger direct) coz my friend is no more in the U.S. . . how do i say it . . . "i have no one there"

plus that i have opened the N800 . . . i think this would make it unacceptable for refund ?? right


yes it is very painful

Re: please laugh with me !!
 

Damn, you even ordered it from the same place I did (tigerdirect!).
I take it you gave him/her the cash and they ordered it using an address in the states.
I would say to contact Nokia HQs directly about it then.
Go over the head of the *****hole who won't deal with you in Dubai.
I'm sure some folks in here might know some useful telephone numbers or email addresses to use for that.

Re: please laugh with me !!
 

I would point to them the NOKIA <--name on the unit. I don't care if they don't know how to fix it, find someone from nokia to take care of it. That is ridiculous.

A friend of mine called Dell recently for support on a laptop, they told him that the fingerprint software on the laptop is causing his laptop to lock up. Well ****, if that's the case then don't sell laptops with fingerprint reader and don't install that broken *** software on there default. Am I suppose to buy these product and leave it looking nice in the box or actually use it. Some tech these days are iddiots.

Oh and sorry for your loss...I'm laughing with you...not at you. hahaha.

Re: please laugh with me !!
 

yes yes . . . i did all that

my thing if you sell it you have to fix it . . . i dont care i just want it fixed you can charge me . . i dont care just fix it and stand up for your name!

i'm trying my best . . .

they told me today that we did not accept it coz we dont have any spare parts ?? can you belive that !!

i would say that this is life . . . and life is hard

Re: please laugh with me !!
 

Haa

i finally got got someone to tell me what is going on with it . . .

it needs a "filter I.C." what ever that is . . . the cool thing is they don't have any spear parts all over the U.A.E really CoOoOoL

So . . . i don't know what to do ??

can someone help me ?? if i get the part number and every thing can some one get it for me ?? or at least help me get it ??

thanks

Re: please laugh with me !!
 

HELP as is "guide" me to get the part

thanks again

Re: please laugh with me !!
 

I'd post that to nokia-users mailing list too. Some folks from Nokia proper are watching it and maybe, just maybe, someone will move their arse and do something. UAE is a rich place with lots of disposable income and not a lot to do, in other words, good market!

Re: please laugh with me !!
 

that is a good idea . . . i will do that

but again until this thing gets done i would lose my mind i "need" my n800 i really use it for work . . .

after i post this thing in the nokia-users mailing list I'm gona kill my self

i even was thinking about getting a UMPC like OQO or something like that . . . but i like my nokia, and Linux until now dose not run on UMPC's "have to wait for Ubuntu"

every one knows I'm a noob in Linux "or just a normal user" but at least i don't have to suffer with Win-thing's virus stuff and unexplainable hanging freezing and lots of stuff like that

Oh Oh one more thing the UMPC is bigger that my N800 . . . so it really matters

thanks

Re: please laugh with me !!
 

The reason you had to buy the N800 from the US, I gather, is that Nokia is not set up to provide sales or support in the UAE. So it's not surprising you are having trouble getting support there. I had similar problems getting things fixed in Russia that I bought in the US. Some companies provide addresses in some countries so you can act like a resident of, say, the US.

You need to contact Nokia the way a resident of the US would and have your N800 fixed and sent to, probably, a US address. That is the problem you accidentally created by circumventing Nokia's sales and support system.

Maybe someone at Nokia's international headquarters could come up with a better solution, if you can contact them.

Re: please laugh with me !!
 

when i got my nokia N800 from the us it was not available in the U.A.E . . . i understand that . . . and therefore i don't expect them to fix it.

but now that they do ?? hey come on . . . they have to fix it . . . why should i pay for DHL or someone and pay as much as i did for the N800 just to fix it . . . I'll just buy a new one

as i sid before "if you sell it . . . you have to fix it"

thanks

Re: please laugh with me !!
 

OK. So you have a Nokia N800 which is available for sale in the UAE, but Nokia can't repair it because they haven't got their act together.

That's pretty shameful (on Nokia's part) so at the very list they (Nokia) should offer you either a replacement or a full refund.

What options are they giving you to resolve this problem? "Nothing we can do" is not an acceptable response from Nokia now that they are selling the device in the UAE.

Or are they witholding any replacement/refund because you didn't buy it in the UAE (an excuse which I think is a cop out for a global brand).

I'm sure you have consumer protection and trading laws in the UAE, use them.

Re: please laugh with me !!
 

i went around . . i found a service center that told me the the filter I.C. is down and they need to change it . . . cool but they don't have the part.

any way . . . i got together with the official Nokia tester "very nice man" here in the U.A.E and he told me that he will see what he can do ??

lets see . . .


Note: going to give him the N800 tomorrow or the day after

Re: please laugh with me !!
 

from the last time i have posted ?? nothing i gave my unit and haa . .

even at this level of a very well connected person . . . nothing

i haven't heard any news about my N800 ??

i know i know . . . no spare parts

but I'm thinking till when ??