Can Sygic maps still be updated?
 

I have a Sygic navigation app with maps, I think it was bought in 2011 or 2010. Has it been abandoned, or can the maps still be updated?

Re: Can Sygic maps still be updated?
 

Here are some Informations.

Re: Can Sygic maps still be updated?
 

I couldn't upgrade the version for my n900 so I was one of the lucky that could transfer my maemo licence to android licence. You could always try to mail them, but it seems that they don't approve the movement anymore.

GL

Re: Can Sygic maps still be updated?
 

How long should the license be valid, in case you transfer it to Android? Probably not for ever?

Re: Can Sygic maps still be updated?
 

It's forever(If sygic let you transfer), but sygic will probably move on to another android version in future and then its probably over. But for now, I got all the android updates.

Re: Can Sygic maps still be updated?
 

Does this Android version run under Maemo?

Re: Can Sygic maps still be updated?
 

No it's runs on android. However, you can still run the old outdated version on maemo.

Re: Can Sygic maps still be updated?
 

So in either case, I don't get a v13?

Re: Can Sygic maps still be updated?
 

Do the new maps work in old software? That might be one solution...

Re: Can Sygic maps still be updated?
 

Well, the sygic maps are encrypted and not retro compatible.
There was a tool to decode these maps allowing to read the data inside... and the archives inside are very similar between versions...
After this, no more progress.

Re: Can Sygic maps still be updated?
 

The only way, to get some newer maps for Sygic Mobile Maps on Maemo, is to look out for "Sygic Mobile Maps Europa TA-2011.03". These are the last ones, which shall run. Why ever, offically they have never been released by Sygic for Maemo.

Re: Can Sygic maps still be updated?
 

Dear friends,
i have a big problem.
can i use maps data sygic 11 for sygic 10?:(
please help me.

Re: Can Sygic maps still be updated?
 

Hi,

Can you at least just read the post before yours ...

A++

Re: Can Sygic maps still be updated?
 

Anything else than Europe? Asia/Middle East maybe?

Re: Can Sygic maps still be updated?
 

Here I have written an open letter to Sygic. Please support.

Re: Can Sygic maps still be updated?
 

I suggest moderators make the open-letter "sticky".

Re: Can Sygic maps still be updated?
 

Don't think it's sticky material but worth the bump none the less.
It would be nice to see updated maps for Sygic.

Re: Can Sygic maps still be updated?
 

They are thieves, STOP!
They are the most unprofessional company I've ever seen and if I paid more I would consider a legal way to get a refund because they didn't honor a contract...but my time is more important than them and I'm looking for an alternative like Navit or something else driven by the community because only OSS can ensure users continuity and support not a sh**ty company which fools users who honestly pay for their program!
F**k off them!

Re: Can Sygic maps still be updated?
 

You all are of course right. An abrupt termination of support can be seen as a breach of contract and I bid you good luck fighting them legally (and I really mean it, no sarcasm intended).

But look at it from their perspective. They are a commercial company. They make software to sell it. To make money. Imagine you had a company making software for platform Foo. Suddenly the company who made Foo stops supporting it. What do you do? Continue making software for Foo? I guess it depends on how much sales you expect from continuing support on Foo.

I do not have the figures but let's face it, Maemo has never been a mainstream platform. I do not expect they've made a big package on it. I would even be willing to believe them if they tried to tell me that they've made a loss. And whatever little they've made, with Nokia dropping the platform they knew they could not expect to make any more. So they decided to cut their losses and move on.

Sad but such is (business) life. It has nothing to do with honesty, good will and loyalty to your customers. It's just business.

Re: Can Sygic maps still be updated?
 

No no, sorry but this is completely wrong! There is no part in their license where they claim "map updates will no longer released if Maemo platform will be stopped"! Are we joking or what else?
If you sell a product claiming "free lifetime map updates" is your problem if the platform your program runs on is discontinued not a user problem!
And I also think their design and development skills are very poor if they are not able to provide simply the map files to all the versions of their program and for all the supported platforms (even the discontinued ones) not talking about their capability to develop a software for a set of platforms without the need of rewrite it for each one...they're very unprofessional and beginners...
I repeat, for the amount I paid for their program I don't see any convenience in submitting a lawsuit but If I paid more I for sure did it!
Last but not least if they are a company which makes software to sell it, they certainly loose customers if this is the behavior...for sure if I'll ever buy an Android or iPhone won't buy anymore one of their product so even their marketing capability is very poor...

Re: Can Sygic maps still be updated?
 

Things are never black & white.
For one, support eventually stops when a platform dies. I can't possibly get any GEOS updates for my Commodore 64 anymore, for instance. Or for this and that DOS application on a 486. That's business, OK.
However, there's also a "grace period" when "spare parts" are supposed to be available even after the products has been discontinued -- I think it's 7 years in EU. So Sygic may have stopped their Maemo updates prematurely. (But then again, I'm no lawyer so I don't know if "software/data updates" can be classified as "spare parts".)

Re: Can Sygic maps still be updated?
 

Then don't say "lifetime updates" and mainly do a precise price listing that distinguish between software license fee and map updates fee so it's the user who decide what to pay.
I paid for both and don't get none of them!

Re: Can Sygic maps still be updated?
 

First, allow me a little legal diversion to clear a common misunderstanding. "Lifetime support" does not mean "support until you die" or "support until your N900 dies". Not even "support until the company dies". It means, quite literally, "support until the end of the life of the product". In other words, "until we stop producing this product line".

A "lifetime support" for a Foo6000 graphics card applies only until Foo Graphics Ltd switch to a more modern product line Foo6100. Bad luck if your Foo6000 card breaks a week after the switch.

From a customer's point of view, it is better to have fixed-term support for fast-evolving product lines than "lifetime support".

There is certainly some truth in what you say and I am not defending them but please note that they did not specify how the maps are going to be updated. It seems that due to the lack of backwards compatibility (see post #10), they've opted for updating the maps through a software update. Not the best but it's what you get in a new, fast evolving software. When it reached a certain level of maturity then I hope this stops being the case. Unless they do it on purpose, which I agree would be of poor taste.

I can't dispute that. That their maps are compatible across their entire product portfolio but only within the same version. What a pity.

Re: Can Sygic maps still be updated?
 

Makes sense. Plus 7 years in Europe (spare parts post-mortem). Therefore, if ACME Inc. stops producing MegaThingie on May 1, 2007, the last day I can get it repaired/updated is April 30, 2014.

Re: Can Sygic maps still be updated?
 

as I told you in another thread I was able to transfer my maemo europe licence to android and that gives me new maps and new sygic. so get a new phone if you want updates where updates are available.

Re: Can Sygic maps still be updated?
 

No, because Sygic are a bunch of ****s.

Re: Can Sygic maps still be updated?
 

No, this is called warranty and is for defective products.

From a customer's point of view it's better to know what you buy and have clear knowledge of the kind of company you're supporting with your money! From my point of view (and from the point of view of my job) customers are fundamental and their respect is the most important thing. Fooling them is always counterproductive.

Not if you design your software well....or if you're a honest company ;)

Re: Can Sygic maps still be updated?
 

I assume you're ironic in this statement...

Re: Can Sygic maps still be updated?
 

Its heating up up.......

Re: Can Sygic maps still be updated?
 

:rolleyes: Out of several years of personal experience regarding FOSS projects/software, watching the Internet since 1996 and also first-hand experiences here at (T)MO, i call BS on that one too.

Abandoned is abandoned. If you are unable to take sources etc. and continue by your own effort (may there technical or other reasons), and a) nobody else picks off or b) does but has his own priority scheme/schedule/pace, you would be just as f*cked as you already are according to your statement here.

Just to quote regulus:

Re: Can Sygic maps still be updated?
 

Examples of important OSS projects abandoned without any possibility for users to have some continuity?
Furthermore consider that an offline routing/map application without map updates is quite useless in 6 months, I'm not simply criticize their choices in development of the application per se, but mainly for the lack of maps update support (and I paid for them!) which was almost free for them (having other app versions for other platforms) but only if they designed maps files to be compatible with older version...and good design is one of the core points for a serious sw development company.

Re: Can Sygic maps still be updated?
 

"Important" is a very subjective term. I loved DVDStyler in Debian Squeeze. You could say it was important for me. But it was dropped in Wheezy. There you go, a real life OSS example.

Re: Can Sygic maps still be updated?
 

Useless? I still use those 2010 maps. Common sense of course still has to apply; but even with 3-4 year old map data a rough guidance to target is possible. (Try to get from an airport to your destination at 4am using an arabic-(almost-)only OSM-based map, with straight-line "routing". That's something completely different!) It's not that there's an important bridge connection missing while you try to get out of Northeastern Miami during midnight... and that happened with Garmin. Just for the record.

Re: Can Sygic maps still be updated?
 

Sygic started selling Mobile Maps for Maemo in March 2010. I paid 59 Euro. They sold it with the promise, buyers will get "map udates". In April 2011, they stopped everything: selling AND support. In autumn 2010 I got only one map update and then never again. One update is less than the promised updates. Sygic sold a product and supported it approximately one year. Firstly this is against the european law, because they have to support a product for two years, at least. Secondly, it is a breach of a contract.

My father happened the same with Sygic for Bada. He bought Sygic and six months later, Bada has been kicked off by Sygic ...

Re: Can Sygic maps still be updated?
 

Yes, "important" is a bad word....maybe I had to use "popular" :)
But support from a distribution is different from support from a vendor. You could even recompile your program under Wheezy and use it as always...
It's very different if you buy a program which per se needs constant updates (maps files) and the vendor stops them...
After all you don't need to pay Debian to obtain the distribution, you could make donations if you want to support their work...while who bought Sygic Maps needed to pay almost 50$ (or even more) to obtain program and maps.

Re: Can Sygic maps still be updated?
 

Well I had this problem just yesterday with Sygic Maps not updated: there were some modifications in the roads so while driving I started "flying" on a green field without knowing where to turn to get to my destination, the voice suddenly muted herself and I had to stop trying to understand the way to get...furthermore the street signals weren't useful as none of them pointed to the town I was going to...
A paper map would be useful in that case and it wouldn't cost 50+$
Maybe in two years someone built a new road and the maps needed an update but Maemo platform is dead...Just for the records ;)

Re: Can Sygic maps still be updated?
 

You wanted an example of an "important" OSS project being dropped :-)

<off-topic>I tried rebuilding it myself but it turns out that the sources available on the author's website require extra libraries not available in Wheezy (probably why it was dropped from there). Not an insurmountable task but a lot of hassle nevertheless. As a result, I am still without my important program.</off-topic>