N9 hardware+software issue - perfect storm
 

Two days ago, the power button on my N9 stopped responding –pressing it did not lock the phone, and there was no tactile feedback at all.
I figured I’d just have to ensure that the battery never drained enough for the phone to switch off, and I’d be fine.

Today, the screen got stuck on the Settings screen. I can scroll up and down the page, but I cannot select any of the menu items. The swipe-from-top/side isn’t working and I cannot answer calls either.

So now, I cannot restart the phone, neither can I come out of the Settings page.

What. Can. I. Do?

Re: N9 hardware+software issue - perfect storm
 

What modifications have you done to the phone? Overclocking? N9quick tweaks, if so what tweaks? Does the phone respond to anything, and what have you tried?

Did pressing the power button for long time work??

You have to give more info

I doubt the power-button is the problem, the system just froze. Try to power it off and on again.

Re: N9 hardware+software issue - perfect storm
 

Try this thread for an advice on how to reboot the phone using Flasher. Whether or not it will help you depends on what else is wrong.

Re: N9 hardware+software issue - perfect storm
 

I haven't tweaked the phone at all.

The phone charges normally - I can see the charging indicator.

The power button doesn't respond at all, whether to long or to short presses; it feels as if the contact inside is broken.

Re: N9 hardware+software issue - perfect storm
 

The power button is certainly not the problem; but the fact that it isn't responding doesn't allow me to power the phone off.

Re: N9 hardware+software issue - perfect storm
 

I shall try that and let you know.. thanks.

Re: N9 hardware+software issue - perfect storm
 

Install app "reboot" to reboot the phone ?

Re: N9 hardware+software issue - perfect storm
 

Update:
The problem has resolved itself, without me doing anything.
I reached home, took the phone out of my pocket, and it was back to its normal, responsive self.

If anyone reading this thread came looking for a solution to a similar problem, I'm afraid I can't help you other than to say, "Let it sit in a corner for 6 hours." :confused:

That said, if anyone can throw some light on what can be done to prevent this problem in future/address this problem when it arises, it would be much appreciated. I'm in a country where Nokia has decided not to sell the N9, and I don't think I can get the power button fixed.. So I'd have to change from this otherwise-delightful phone if I can't do something to ensure that basic operations don't freeze unpredictably.

Re: N9 hardware+software issue - perfect storm
 

Do you have developer mode installed on the device?

If you do, then the easy solution is to ssh to your phone via USB or WLAN connection to see what's the problem and fix it.

Re: N9 hardware+software issue - perfect storm
 

Yes, I do have developer mode.. But I'm afraid I'm rather a newbie.
How exactly would I use ssh to:
1. see the problem
2. fix it?

Google led me to http://harmattan-dev.nokia.com/docs/...onnection.html but that isn't really of much use.. Is there a more suitable guide available?

Re: N9 hardware+software issue - perfect storm
 

Look here how to install and use SSH on your N9:

http://everythingn9.com/how-to-use-p...-the-nokia-n9/

You also can use a filebrowser using SSH named WinSCP:

http://everythingn9.com/how-to-use-w...-the-nokia-n9/

:)

Re: N9 hardware+software issue - perfect storm
 

The first link in the previous post is fairly OK.
The important thing is to set a password for the "user" account on the N9, after that you can ssh to the device as user.

Normally to connect, then you can insert a cable to the USB port of your N9, and select the SDK mode. When you do this, N9 will show up as an IP device on the USB interface.
(provided your computer has the right drivers installed, I don't know about what you need in windows but in linux it's fairly automatic)

What I like to use myself; When I am at home, my N9 is always in WLAN. I just ssh to the device using wireless connection, where-ever it is, on the table or in my pocket.

About fixing the problems, usually you can look at log files, or top to see if some program is misbehaving and then just restart it with a KILL signal.
You can also reboot the device via a command, that should fix any normal jammings :D