Jolla and WIFI issues
 

Hi!

I experience some issues with wifi connection. It generally works but quite often disconnects and immediately reconnects.

This happends even if I'm close to my router, when for example I'm browsing the internet, sometimes after I wake up the phone. By "this" I mean messages like "disconnected", "connected" (sometimes just "connected" with no previous "disconnected") and of course lack of connection for a short while.

I have device with Sailfish 1.0.1.12. I didn't have any problems with wifi on other devices (Xperia, N9).

Anyone experiencing similiar issues? Any hints how to debug this?

Re: Jolla and WIFI issues
 

It can be router related. In the past I had an old and quite bad router which used to drop connections often for certain WiFi cards (not all) in WPA2 mode. I replaced it with recent D-Link DIR-825 and those issues were gone. If your issue occurs with any router, then it's likely Jolla related.

If you can, try also installing alternative OS on your router (such as OpenWRT). That can sometimes help to solve these issues, since they can be software related. Be careful with this though, it can brick it or otherwise make it impossible to easily revert. Research this thoroughly first.

Re: Jolla and WIFI issues
 

Same here. I just received my Jolla, but I've noticed it a few times now. I'm using a FritzBox 7270 with up-to-date firmware, 2.4GHz 11n, in an overcrowded ether. (Why doesn't Jolla support 5GHz?:()

Re: Jolla and WIFI issues
 

Thanks shmerl for hints. I have TP-Link TL-WR1043ND router, that didn't cause any problems so far. I also have some other router (something branded by my internet provider) so I have now connected my Jolla to it and.. we will see if there's any change.

Re: Jolla and WIFI issues
 

I'm having the same problems with two routers - one at home and one at work. both are Fritz ! boxes.

Re: Jolla and WIFI issues
 

I have this kind of problem: My Jolla does stay connected to my home wifi, but it stops working after some time, there is no internet traffic at all. I have to manually disable and re-enable wifi for it to work again. So I just gave up on wifi and am now only using 3G.

Re: Jolla and WIFI issues
 

After a day of using Jolla with my other router I must say that the problem with wifi is still there :(

Re: Jolla and WIFI issues
 

Hi there,
glad to hear that I'm not alone. I'm also using a TL-WR1043ND (with custom firmware - DD-WRT v24-sp2)

I tested all possible WiFi security settings, but I only got a stable connection to Jolla when I set Wireless Security setting to "disabled".
Another strange thing is, since my router is normally set to "WPA2 Personal" with AES. If I enable Virtual WiFi Hotspot on my notebook Jolla won't even connect even though the created hotspot is WPA2 Personal, too.

But back to the main problem and the connection dropouts. Could these be related to some sort of battery saving stuff, something like turn off WiFi when in standby etc...

Btw. My IroN900 connected fine to this setup since day one! ;)

Regards,

J4ZZ

Re: Jolla and WIFI issues
 

My jphone reconnects also with wpa2 so something is not quite right.

Re: Jolla and WIFI issues
 

I have the same problem. DLINK DIR-655 with WPA2.

Re: Jolla and WIFI issues
 

I have issues with dropping conection too.
Worst part is that i can't re-initiate the connection in a simple way.

Maybe I have slightly less problems with my rock solid Linksys with Tomato, than my parents' shitty Thomson that the ISP gave them.
This and the fact that it seems to be worse in my pocket versus holding the phone leads me to believe that is a reception issue for certain angles/orientatios. (Thomson signal is ridiculously weak when you go more than one room away)

Re: Jolla and WIFI issues
 

Haven't noticed problems yet. Both at work and at home Apple wifi, both "WPA Personal". Changing from mobile to wifi is seemless.

I must say I once found the Jolla lock screen with a strange little star instead of the wifi or mobile connection symbol. Saw it only once.

The Transfers list is often crowded with failed e-mail transfers. I can see there are failures during telephone calls. But not all of them can be explained though.

Re: Jolla and WIFI issues
 

My Jolla isn't dropping connections, but somehow there is only one (1) bar signal strength at my desk -- and the router is like 1m away. None of my other devices have that problem, so I don't think it's a router issue.

Re: Jolla and WIFI issues
 

I had also observed this. Weak signal while 30 cm from router.

Re: Jolla and WIFI issues
 

I have the same issues with wifi and it's getting worse. So worse in fact, that I completely turned off wifi now, as it was constantly reconnecting.
like this:

Re: Jolla and WIFI issues
 

Same Problem here with an Netgear WNR3500Lv1 with Tomato.

Sometimes when I came home out of 3G I get an reconnect loop on WLAN. It connects and immediately lost connection, reconnect and so on.

besides, the same problem I have sometimes when changing from WLAN to 3G.

After an reboot everything work fine.

Re: Jolla and WIFI issues
 

I fixed my this issue by setting my WLAN to b+g, instead of b+g+n. The N band gives the issues.

Re: Jolla and WIFI issues
 

Great suggestion will try it with just B&G to see if it is more stable. I suspect the N service is auto changing bandwidth in repose to channel occupancy by nearby Access Point and this may be causing problems for the Jolla client:)

Richard

Re: Jolla and WIFI issues
 

Finally found the right settings for my TL-WR1043ND (DD-WRT).

Wireless Network Mode: N-Only
Channel Width: Turbo (40 MHz)
Wireless Channel: 13 - 2472 MHz (but any other channel should do, too)
Control Channel: lower
TX Power: 50 dBm
Short Preamble: disable
Sensitivity Range (ACK Timing): 0

So far, no more dropouts. I think the key is to use a specific network mode and a specific channel width and avoiding mixed (or dynamic) modes.

Regards,

J4ZZ

Re: Jolla and WIFI issues
 

This is now an issue for me at work. All other devices work but Jolla has intermittent problems with connection. The star symbol sometime appears but the connection still works. At other times it stops and starts with a "connection problem" message appearing every couple of minutes till it gives up and switches to 3G. This was not a problem before the first OS update. Seems to have coincided with the pre Christmas fix release.

Re: Jolla and WIFI issues
 

Since the latest update 1.0.3.8 WiFi is unreliable.

Running this script as devel-su
Succesfully resets the WiFi without the need of rebooting

It seems that the Jolla has the most difficulties with switching from one to another WiFi network.

Funny thing is after above script switching goes better and indication is off with a good WiFi connection:

http://qatsi.ath.cx/~ravdberg/jolla/20140204192640.png

Re: Jolla and WIFI issues
 

I had the connection issue again yesterday. One improvement since 1.0.3.8 is that the phone is not as slow now when the connection errors are appearing. Before it made the phone unusable now at least i can get to settings etc. However the only fix is a re-boot :(

Re: Jolla and WIFI issues
 

Have you tried above commands?

Re: Jolla and WIFI issues
 

I made a shortcut to it :D :

https://together.jolla.com/question/...ithout-reboot/

Re: Jolla and WIFI issues
 

I created rpm package based on your instaruction ;)
https://openrepos.net/content/schturman/wlan-reset


PS. why it should be 20 sec ?

Re: Jolla and WIFI issues
 

Nice.

I extended my script:

To give the kernel the change to settle, doing it faster boosted the load of the Jolla to 16+ :rolleyes:

Likewise the second sleep; doing it faster wpa_cli relog doesn't work.

Re: Jolla and WIFI issues
 

Thanks, I will update script in the new version, but tell me why now we need operations with log file ?

Re: Jolla and WIFI issues
 

It is not needed. It breaks a large file in smaller pieces and you exactly know when the wlan was reset. So far wpa_supplicant.log is the only wlan logging I found. I would like to why the WLAN has troubles.

The Jolla synchronizes its time using NTP.

The last two lines of a timestamped file
are from a succesfull relog

Re: Jolla and WIFI issues
 

Thanks for explanation.. That mean it need for those who want to monitoring this logs.
I will create new version for those who want it...

Re: Jolla and WIFI issues
 

By default the log level is INFO

This command increases logging info with a epoch timestamp in front of it

Beware it produces a large file, currently 10k/min

Re: Jolla and WIFI issues
 

Don't understand, you mean your new script create large file or the command from your last post ?

PS. new version (v0.2) of rpm file uploaded (included your new script..)

EDIT: read your post again, you meant the command from the last post :D

Re: Jolla and WIFI issues
 

My findings, if someone can use it:

- I have problem with WIFI when both connections is ON: WIFI and 3G

- I cannot connect WIFI in restaurant because they use telemach free WIFI and after connection it suppose to open browser popup page where I should touch button CONNECT. While I cannot see this popup I cannot connect.

Milko

Re: Jolla and WIFI issues
 

Since of yesterday I have the same issue. Wifi only works when mobile network is switched off. The script mentioned earlier doesn't help.

Re: Jolla and WIFI issues
 

I have two 802.11N routers at home, a Linksys EA3500, and Trendnet N950. After waking from sleep, the phone never reconnects to WiFi and I have to manually disable and enable using the Wifi logo on 'settings' screen. The behaviour is same when associated with any of the two aforementioned router.

But at my workplace we have a Cisco access point, and the Jolla phone almost never disconnects from it, even after waking from sleep.

This is very strange.

Re: Jolla and WIFI issues
 

My Jolla stays connected well to my Asus RT-N16 router running tomato, even reconnects when I get home. Comes with DDWRT, maybe try it? Wonder why the phone acts different on different types of routers.

Re: Jolla and WIFI issues
 

I use my lumia as a hotspot, jolla phone very often disconnects me after I launch an app.

Re: Jolla and WIFI issues
 

Are others still having problems with wi-fi?

I dug up my N900 and N9 yesterday to backup debs before the Ovi Store is shut down. I ended up playing with my N9 for a fair while, and used it to stream radio overnight. I was amazed that it was still playing when I woke up in the morning.

With the Jolla, I'm lucky to stream 20 minutes before the wifi drops out and either connects/reconnects (stopping any streaming), or just stops with a 'star', 'exclamation mark', or 'stripes'.

This happens at work and at home. None of my other devices (Laptop, N9, N900, N950, Nexus 7 seem to have this problem - I don't think it's the routers).

So, a few questions for anyone with the knowledge:

• What does the 'star' symbol mean in the wifi icon?
• What does the 'exclamation mark' mean in the wifi icon?
• What do the 'stripes' mean in the wifi icon?
• How can I gain logs to find out what's actually happening, and why the connection is dropping? Is the 'rmmod' method still relevant now that 'restart network' is available in the Jolla settings/utilities?
• Is this still happening (and to this extent) to other people?
• Is Jolla aware of this still, or do they believe all the wi-fi issues are sorted? (A quick search on together didn't turn up anything too recent/useful, but then again - just like my description above it is all rather general and useless symbols messages shown to the user).

Thanks!

Re: Jolla and WIFI issues
 

@mattaustin, I got a similar behaviour to yours, e.g. at home I can see the connection is completely lost (stripes), while at work on a multiple AP setup it displays full signal without a real connection. In both cases I have to disable wan from settings and enable it again.

Re: Jolla and WIFI issues
 

this happens to me a lot,you are not alone.

Re: Jolla and WIFI issues
 

After a year of Jolla, I got the impression that Wifi is a mess on Jolla. Every update seems to change the behaviour but none really fixed the issues.

I don't understand why this issue so hard to resolve. In the end I exepect Jolla to use the standard wifi support provided by the linux kernel and the networking tools that have been working for ages on other linux distros. I wonder what they did to mess that up.

Cheers Jo