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-   Neo900 (https://talk.maemo.org/forumdisplay.php?f=57)
-   -   Worldwide shipping (https://talk.maemo.org/showthread.php?t=92428)

DDark 2014-01-15 22:41
Worldwide shipping
 
Problem:
Quote:
If your country is not included in the list we regret that we currently can't serve you.
As soon as my country is not listed, it's not possible for me to preorder/donate to this project. :( As I seen on the main topic, i'm not the only one.

* * *

Update from 18/01/2014: pichlo was kind enough to serve as our proxy for preorders, you can read his terms and conditions at this post.

jessi3k3 2014-01-15 22:54
Re: Worldwide shipping
 
It depends on where you live. How is import tax dealt with (in general)?

DDark 2014-01-15 23:35
Re: Worldwide shipping
 
Quote:
Originally Posted by jessi3k3 (Post 1406740)
It depends on where you live. How is import tax dealt with (in general)?
In my specific case(Israel) the tax(16%) is payed on delivery. But I'm talking in general, if it's possible to put all that stuff on some third-party company, maybe the project can get more support.

pichlo 2014-01-16 08:41
Re: Worldwide shipping
 
AIUI, the problem is not so much shipping as it is automatic verification of payment details for the donations/preorders. Currently only the countries on the list have the option and the system is not set up to bypass that.

How difficult would it be to add a "rest of world" entry to the list without automatic verification? Kinda like when booking Ryanair flight tickets: there is a list of countries for insurance, plus "don't insure me".

joerg_rw 2014-01-16 23:29
Re: Worldwide shipping
 
Quote:
Originally Posted by pichlo (Post 1406797)
AIUI, the problem is not so much shipping as it is automatic verification of payment details for the donations/preorders. Currently only the countries on the list have the option and the system is not set up to bypass that.

How difficult would it be to add a "rest of world" entry to the list without automatic verification? Kinda like when booking Ryanair flight tickets: there is a list of countries for insurance, plus "don't insure me".
The problem is as well (and basically most of it) in "we don't know how to ship to there".
There's stuff like customs, special problems, simple problems, pseudo solutions, and even weird stuff like CoCom and equivalents
Until we found a logistics service that handles global shipping for us, we can't do quite a number of destinations, mostly because we don't know about the details, but sometimes also because we can't satisfy the requirements regarding papers and whatnot.

Sorry
jOERG

pichlo 2014-01-17 00:09
Re: Worldwide shipping
 
I would naively say that customs etc are the recipient's problem. After all, a lot of eBay sellers ship worldwide, quoting outrageous shipping times to cover their asses (like 60 days to Russia). But hey, you are the boss!

Just one more question. Should someone, purely hypothetically, volunteer to play Santa Claus and donate 3 (or 30) times on behalf of poor orphans from unsupported countries, would that translate to 3 (or 30) separate units?

Akkumaru 2014-01-17 00:10
So that means I gotta just stop and wait? Can't donate?

Estel 2014-01-17 01:06
Re: Worldwide shipping
 
Quote:
Originally Posted by pichlo (Post 1406972)
Just one more question. Should someone, purely hypothetically, volunteer to play Santa Claus and donate 3 (or 30) times on behalf of poor orphans from unsupported countries, would that translate to 3 (or 30) separate units?
Why not, as long as it is handled by 3 (or 30) separate donations?

If you're thinking about the same thing that I'm thinking, there is 0 problem with someone from supported countries to collect money from people living in unsupported countries, getting Neo900's, then shipping them one by one to final recipients. The latter would only lose on 2x (roughly) shipping costs. And, Santa Claus would have shitload of packages to sent, but he is Santa after all, so he is used to it, yep? ;)

/Estel

DDark 2014-01-17 02:24
Re: Worldwide shipping
 
Quote:
Originally Posted by joerg_rw (Post 1406964)
The problem is as well (and basically most of it) in "we don't know how to ship to there".
Will it make this easier for you if we prepare list of interested users and their countries ?

joerg_rw 2014-01-17 02:34
Re: Worldwide shipping
 
Quote:
Originally Posted by DDark (Post 1406986)
Will it make this easier for you if we prepare list of interested users and their countries ?
For sure will be interesting, but I don't see how it can help us out of the mess that is international shipping, when even UPS for example refuses to ship to private address in Russia.

darkranger 2014-01-17 03:58
Re: Worldwide shipping
 
Quote:
Originally Posted by joerg_rw (Post 1406987)
For sure will be interesting, but I don't see how it can help us out of the mess that is international shipping, when even UPS for example refuses to ship to private address in Russia.
Oh, I am kinda surprised to that. I had ordered a video game from GameStop many years ago. And they just use UPS to ship to my home address.

I am living in Taiwan, but what is the differences exactly?

Akkumaru 2014-01-17 06:33
With the news of the preorder is going to close off soon, can I 'preserve' my order or I just can't be in the first batch? Assuming that there would be a second I don't mind, but.

Estel 2014-01-17 15:16
Re: Worldwide shipping
 
Quote:
Originally Posted by joerg_rw (Post 1406987)
For sure will be interesting, but I don't see how it can help us out of the mess that is international shipping, when even UPS for example refuses to ship to private address in Russia.
This might be incorrect, as the article you've linked few posts ago (about shipping to private address in russia) is FUD, for all what it takes. Check comments there - in one of the first ones, someone stated how the regulations looks like (about sum free of tax, etc).

/Estel

joerg_rw 2014-01-17 19:13
Re: Worldwide shipping
 
Quote:
Originally Posted by Estel (Post 1407114)
This might be incorrect, as the article you've linked few posts ago (about shipping to private address in russia) is FUD, for all what it takes. Check comments there - in one of the first ones, someone stated how the regulations looks like (about sum free of tax, etc).

/Estel
I'm NOT going to check anything anywhere, since I got definitely other domain of competence and other tasks to do. I just can tell you that we seen exactly this problem with shipping to Russian private addr some 2 or 3 years ago, and again a week ago, reported by Russian users ordering random stuff to import to Russia.

How about YOU setting up a worldwide delivery service?

pichlo 2014-01-17 19:37
Re: Worldwide shipping
 
Quote:
Originally Posted by joerg_rw (Post 1407168)
How about YOU setting up a worldwide delivery service?
That was exactly the spirit of my post on the previous page. Does N separate donations of 100+ EUR from the same person translate to receiving N devices by said person? Seems obvious but life has taught me it's better to make assumptions explicit.

joerg_rw 2014-01-17 19:48
Re: Worldwide shipping
 
One 100+ donation -> one device on preorder counter. Simple as that. What else should we do? Reject since "only one device per person"? I think I already stated that customers who are interested in multiple devices please do multiple donations. I also stated that currently the addr asked for during donation is only for verifying the CC data - and to assure we don't accept "preorders" from locations we don't (yet) know how to later on ship to, since that wouldn't be exactly honest, no? Anyway you will be able to specify a different shipping addr on your final order.

/j

pichlo 2014-01-17 23:20
Re: Worldwide shipping
 
Please read!

This post was first written in April 2014.
As of writing this update in May 2015, the Neo900 project is 6 months late and 40% over the budget, with no end in sight. In light of that, I would not feel comfortable to offer support to any new customers.

My existing clients are not affected. I feel a moral obligation to anyone who has used my services thus far and I feel bound to them by the T&Cs outlined below.

Thanks Jörg and sorry to bother you with silly questions, but this is quite an important and risky step that I am embarking on so one can never be careful enough.

Ladies and gentlemen, a worldwide shipping is open!

I am happy to serve as a proxy for Neo900 preorders from "unsupported" countries. I do it as a service for this project (to hopefully boost the preorder numbers) and to this community. I intend to remain cash neutral, i.e. I do NOT want to make money on it, but nor do I want to lose too much. Please read the T&C below and we will take it from there.

I would also welcome if the OP updated the first post of this thread to include a link to this post.

Terms and Conditions

Please read the following carefully. I appreciate it is rather long but it is crucial that we both understand what we get ourselves into. This service is based, and depends heavily, on mutual trust. A potentially substantial amount of money is involved, as well as a significant element of risk for both parties, and I would really prefer not to proceed if either of us has even the slightest doubt about any aspect of the operation.

1. You make the first step by PM me. Requests through this thread will not be taken into account. I reserve a full right to check your details as well as details about shipping to your specific destination and veto any request. I reserve a time of 7 (seven) days for this process.

2. PayPal or international bank transfer only. Once details are clear and approved, I kindly request that you send your funds to my PayPal or bank account. Once the money is received, I will forward it immediately as a donation to the Neo900 project on your behalf.

3. I live in the UK and my finances are held in Pounds Sterling. Neo900 receives donations/preorders in Euros. Due to daily currency rate fluctuations and the time international monetary operations take, a small amount of money may be lost or gained between the time you send the money, I receive it and the Neo900 team receives it. I will provide full transparency of the cash flow but cannot be held responsible for these small losses or gains. Consequently, I kindly request that you add a 10 to 20% margin to make sure that €100 or more reaches the Neo900 team even after a double conversion.

4. Details of further payments depend on the Neo900 project (the final balance) and your country (the postage costs). I will charge only what the carrier charges me. In most cases, the carrier will be Royal Mail who provides a transparent postage cost calculator so you can easily verify the cost.

5. Finished devices will be shipped to you in the order in which I received donations from you.

6. Packages will be shipped by international tracked post. In some cases the tracking applies along the whole way, but in most cases it ends at the UK border. Sorry, there is not much I can do about it, but at least you will know that it has left the UK.

7. Delivery times depend hugely on the destination country. As an example, I know from personal experience that private shipping to Russia or parts of Moldova may take well in excess of 60 (sixty) days.

8. IMPORTANT! Customs, import tax and other issues are the recipient's responsibility. The package may be held on the entry to your country until you pay all applicable taxes and other fees. I am not a tax entity and cannot take the VAT off before shipping to non-EU countries, where local taxes may apply. That means that it is quite likely that you will end up paying much more than what you would if you were on the "supported countries" list. Please be aware of that.

9. It has been announced that the preorder window may close at some time, although it has not been announced when this would be. This offer applies only while the window is open, but I am a private entity and do not have the capacity to handle hundreds of requests so I may close the offer sooner.

DDark 2014-01-18 00:51
Re: Worldwide shipping
 
Quote:
Originally Posted by pichlo (Post 1407199)
I would also welcome if the OP updated the first post of this thread to include a link to this post..
Done.

Can you please leave another contact, as TMO newbie, I still can't PM.

joerg_rw 2014-01-18 04:03
Re: Worldwide shipping
 
Pichlo,
respect! That's a really great spirit you're demonstrating here. Whatever support you need, just ping me and/or Nikolaus, we will see how we can help. We explicitly welcome this initiative, though for obvious reasons we can't take any charge and responsibility for it.
This isn't yet checked back with Nikolaus, but I think I already can assure you that no problems of any kind are 'invented' at our side - may it be validity of warranty or whatever. Just one thing: we will probably not be able to handle shipping of repair returns just like we don't know how to ship the original device. Also make sure to later on clearly mention the destination country where the device is meant to get used, so we can verify the right RF configuration for you.
BTW: For money transfer there's not even a need to forward the amount via Pichlo, you just can fill the order form and put Pichlo's addr to the shipping address fields. Same goes for later final order. For CreditCard and for PayPal however, it's probably necessary that Pichlo forwards the amount to us.
And please make sure we receive the mail address of end customer, for the pending poll about which product variants you want to order later on. Unless Pichlo wants to forward our mails to the customers and vice versa.

Many thanks!
cheers
jOERG

pichlo 2014-01-18 13:01
Re: Worldwide shipping
 
Quote:
Originally Posted by DDark (Post 1407207)
Done.
Thanks! Much appreciated.

Quote:
Can you please leave another contact, as TMO newbie, I still can't PM.
I've been thinking about that. It is always risky to publicly advertise your email address (spam harvesters etc.) although there are ways around that (e.g. use a format useless for bots but readable by humans). However, after a bit more thought I decided against that for two reasons:

1. To help me with the expected volume of requests, I really prefer to keep all the communication in one place and TMO seems like the best place suitable.

2. Members who are too new to be able to PM me are also difficult to check (see point 1 in my T&Cs), so that restriction is actually quite useful as a kind of pre-filter. Sorry if that sounds a bit harsh but please try to see it from my perspective: would YOU want to deal with the hassle of handling other people's money, sending packages to far away lands and resolve potential warranty returns for a complete stranger, nota bene one that turns up out of nowhere?

The preorder window isn't closing just yet so I can recommend members who are two new to PM to wait a bit and collect a few more points.

joerg_rw 2014-01-23 16:54
Re: Worldwide shipping
 
just for background, a quote from IRC. Whitequark lives in Moscow and just tried to order a CNC mill from abroad
Quote:
[2014-01-23 13:04:48] <whitequark> sigh... DHL, FedEx, Pony Express, UPS and DPD don't work with individuals in Russia anymore
[2014-01-23 13:05:01] <whitequark> because customs

Estel 2014-01-23 23:40
Re: Worldwide shipping
 
Well, for now, it is all a little like:
[quote]my uncle told my mother-in-law that his 4th nephew heard, that they don't send packages to private addresses in Russia. You know, this far-east asian country[/code]

;) Mainly, because official custom regulations seems to be in contrary to those "misty" comments.

Personally, I'm sending packages to private addresses in Russia every few weeks (last one arrived just three days ago), and all I can say is that they're prone to *terrible* delays. Russian customers seems to be well aware of that, and I haven't encountered a simple complain. Thus, I suspect that only pichlo will check it for sure, in time ;) Until then, may the FUD be with you, Luke.
---

But, as per #14, I shouldn't be writing any of this, as I'm not going to start worldwide shipping company myself, anytime soon. After all, when you're representing FOSS/FOSH project, positive reactions to friendly feedback become your second nature, eh?

cheers,
/Estel

joerg_rw 2014-01-23 23:58
Re: Worldwide shipping
 
Quote:
Originally Posted by Estel (Post 1408570)
Well, for now, it is all a little like:
[DAMN, NO quote]my uncle told my mother-in-law that his 4th nephew heard, that they don't send packages to private addresses in Russia. You know, this far-east asian country[/code]

;) Mainly, because official custom regulations seems to be in contrary to those "misty" comments.

Personally, I'm sending packages to private addresses in Russia every few weeks (last one arrived just three days ago), and all I can say is that they're prone to *terrible* delays. Russian customers seems to be well aware of that, and I haven't encountered a simple complain. Thus, I suspect that only pichlo will check it for sure, in time ;) Until then, may the FUD be with you, Luke.
---

But, as per #14, I shouldn't be writing any of this, as I'm not going to start worldwide shipping company myself, anytime soon. After all, when you're representing FOSS/FOSH project, positive reactions to friendly feedback become your second nature, eh?

cheers,
/Estel
For sure YOUR comments are NOT of any help. and you better keep your sarcasm about second nature, your historical record regarding that isn't forgotten.
Also it's pretty obvious that you're plain wrong once more, since whitequark DID check, as I clearly posted for those able to read. You claiming that was all hearsay is silly and stupid, and clearly not inline with the "positive reactions" attitude you demand from others.

pichlo 2014-01-24 07:05
Re: Worldwide shipping
 
Actually, I am with Estel and his typically diplomatic post on this. Thanks Joerg for the warning (as also expressed with my use of the Thanks button), but a random IRC post is not enough to exclude a country unless they provide a chapter and verse, iIOW a link to an official statement by the affected companies. And even then I would treat it only as a head-up, not necessarily as a reason to immediately exclude a country.

I, too, have personal experience with sending packages to private addresses in Russia (#17, poimt 7) and yes, the delays are horrendous but potential customers can rest assured that Russia is still on the list.

reinob 2014-01-24 11:58
Re: Worldwide shipping
 
@pichlo,

+1000 for your initiative. While I personally would not want to do what you've offered to do (I don't even have paypal :), I can hereby state that should you have any (monetary) losses in connection with your very generous offer, I will, up to some reasonable limit, compensate them.

joerg_rw 2014-01-24 13:11
Re: Worldwide shipping
 
Pichlo,
it only been meant as a heads-up.
Whitequark and PaulFertser are both reporting those problems, both live in Moscow and they reported about their own experience of suffering. For sure this is a too small sample to tell for sure how the credibility-evaluation-algo of UPS or DHL works. Who knows if it depends on city or even street of the addressee.

pichlo 2014-01-24 13:20
Re: Worldwide shipping
 
It has also occurred to me that all these problems that Joerg is reporting are about shipping from the US. So it might be politically motivated, as if the iron curtain has not been torn down completely. I live in the UK and my wife has been sending packages to Russia quite regularly, without any issues other than long delays. One month is the minimum, two months normal, over two months can happen if you post at the wrong time of the year.

As a side note, I bought something from the US on 8 January. It is 24 January today and it still has not arrived. To the UK, a country that is supposed have a "special relationship" with the US. If sending something to a friendly country can take over two weeks, then I can imagine that sending to a former enemy may take forever.

shanttu 2014-01-24 16:49
Re: Worldwide shipping
 
This is off topic, but I don't understand why some people doesn't listen to native citizens of Russia.
Here is another source. Maybe something written on The Internet will do http://www.trackitonline.ru/?do=NEWS

Estel 2014-01-25 01:11
Re: Worldwide shipping
 
I find it quite easy to understand - different "native" citizens of Russia have different experiences. Some are receiving packages just fine (see ones sent by me, or [b]pichlo[b]'s wife), some are not. What is causing this - be it a political, economical, or whatever else reason, is anyone's guess.

Maybe it's a sign of times, that everyone likes to generalize own experiences, "if it have/haven't worked for me, it surely does/doesn't work for everyone in this country!" [/old moralizing fart mode off]

/Estel

joerg_rw 2014-01-25 03:24
Re: Worldwide shipping
 
Quote:
Originally Posted by shanttu (Post 1408694)
This is off topic, but I don't understand why some people doesn't listen to native citizens of Russia.
Quote:
Originally Posted by Estel (Post 1408787)
I find it quite easy to understand - different "native" citizens of Russia have different experiences.
oh yeah, now I see it too ;-P

Quote:
Originally Posted by shanttu (Post 1408694)
Here is another source. Maybe something written on The Internet will do http://www.trackitonline.ru/?do=NEWS
Quote:
http://www.trackitonline.ru/?do=NEWS 2014-01-23:
Express carriers refuse to import goods to Russia.
Companies formed Association of Express carriers of Russia (DHL, DPD, Pony Express, SPSR, TNT, Fedex, UPS) refuse to import goods to Russia.

This is due to the fact that the complicated procedure of registration at customs, which in turn makes it impossible to deliver on time.

Waiting for a new blockage at Russian Post and EMS Russia!
reading this info carefully could suggest that slow delivery still works, but express carriers refuse to import to Russia because of unpredictable delays... Reading even more carefully might reveal that this info is pretty recent. Oh well...
Quote:
Originally Posted by Estel (Post 1408787)
What is causing this - be it a political, economical, or whatever else reason, is anyone's guess.
MHM, sure.:confused:


Quote:
Originally Posted by Estel (Post 1408787)
Maybe it's a sign of times, that everyone likes to generalize own experiences, "if it have/haven't worked for me, it surely does/doesn't work for everyone in this country!" [/old moralizing fart mode off]
/Estel
yeah, we finally clearly see how everybody but you is generalizing in here :rolleyes: Please will you consider to forgive us?

sorry to annoy you by quoting facts that explain why GolDeliCo can't include some destinations to the list, sure we better should listen to you and your superior insight of how stuff works.

Estel 2014-01-25 15:45
Re: Worldwide shipping
 
? Frankly, I don't quite get your latest line of outbursts. I wasn't suggesting that GolDeliCo should do *any* thing in *any* point - I was merely stating my experiences with sending packages to Russia (which, BTW, are in line with pichlo's ones). Obviously (also), my comment about "unknown reasons" was reffering to your own suggestion from #26, that it may depend "on city, or even street".

Where you see"suggestion to follow my superior insight" is anyone's guess - of course you would see it too, if you wouldn't be focusing on personal attacks with "i don't like you" rationale, for which yiu have long history of doing so.
---

Still, I know better than expect reasonable approach from someone who used to delete own posts with <6 thanks, to artifically keep thanks ratio high. Giving you a taste of your own "medicine":
*patronizing tone of joerg* "Your past behavior wasn't forgotten."
---

Considering (lack of) partner for conversation, I'll end it here, as our little "diplomatic" discussion is derailing thread, that should be focused on pichlo's worldwide shipping initiative - and, by extension, it may be hurting Neo900 project, which is more important than your little pathetic ego. Or mine, for that matter.

/Estel

joerg_rw 2014-01-25 16:09
Re: Worldwide shipping
 
Quote:
? Frankly, I don't quite get your latest line of outbursts. I wasn't suggesting that GolDeliCo should do *any* thing in *any* point - I was merely stating my experiences with sending packages to Russia (which, BTW, are in line with pichlo's ones). Obviously (also), my comment about "unknown reasons" was reffering to your own suggestion from #26, that it may depend "on city, or even street".

Where you see"suggestion to follow my superior insight" is anyone's guess - of course you would see it too, if you wouldn't be focusing on personal attacks with "i don't like you" rationale, for which yiu have long history of doing so.
---

Still, I know better than expect reasonable approach from someone who used to delete own posts with <6 thanks, to artifically keep thanks ratio high. Giving you a taste of your own "medicine":
*patronizing tone of joerg* "Your past behavior wasn't forgotten."
---

Considering (lack of) partner for conversation, I'll end it here, as our little "diplomatic" discussion is derailing thread, that should be focused on pichlo's worldwide shipping initiative - and, by extension, it may be hurting Neo900 project, which is more important than your little pathetic ego. Or mine, for that matter.

/Estel
estel_ reverting to insults and lies, we hadn't expected anything different. Since your statement that I allegedly "used to" is already a lie, you will not feel surprised that I ask you to prove any such deletion by referring to one of the plenty available archives of tmo in internet. If you can't, I will refer to this my post (unless eventually I delete it for sake of saving other readers from having to waste time on the noise, sth I wish you would consider too sometimes :p) as a proof of you being a liar when it serves your purpose to insult others or defend your point..

pichlo 2014-01-25 23:13
Re: Worldwide shipping
 
Gentlemen, could you please relax and put down your weapons. Personal attacks do not help anyone.

For all I care, joerg_rw's repost of whitequark's IRC post (#21) is almost a verbatim copy of shanttu's internet link (#28). It is hard to accept that as a coincidence, it is more likely that one quotes the other or both quote from the same source. Curiously, none of them contains a link to an official statement by Pony Express, DHL etc, but as far as I am concerned, it is irrelevant since I am not going to use any of the listed couriers. They may have an issue with Russia due to delays but my experience is that Royal Mail ships to Russia just fine, albeit slowly.

For an added piece of mind, I will go and have a chat at my local Post Office on Monday. I wanted to wait with my reply until after that chat to give you solid facts but the last two posts made me react immediately.

joerg_rw 2014-01-26 01:27
Re: Worldwide shipping
 
please note that this seems to be a pretty recent new situation strictly with express carriers, though similar problems been reported by PaulFertser a few years ago with a N900 sent from Nokia. He needed a company addr since Nokia wasn't able to ship to private address (see quote of DHL proforma invoice below).
http://ru-facts.com/news/view/30735.html
http://translate.google.com/translat...prekratit-dost
http://translate.googleusercontent.c...zb5Jf3o1aiNfVw
http://translate.googleusercontent.c...AwBChEPsXe9M7Q
http://eng.customs.ru/index.php?opti...id=32:news-cat (probably very old though hard to tell for sure, but somehow sounds quite related)
http://www.dhl.co.uk/en/express/ship...es_russia.html and
http://www.dhl.co.uk/content/dam/dow...s_template.doc
Quote:
Ship to (no private individuals):
http://www.ebay.com/gds/Shipping-to-...8329630/g.html (about coins but still applicable)

HTH, I'm out of this particular topic now. I'm sure you'll find ways to manage all that mess. :-)
/j

ZogG 2014-01-26 07:24
Re: Worldwide shipping
 
To be clear, DHL, FedEx and UPS are not going to provide services for personal use anymore. I mean if you are not company you can't use them. It's related to the latest changes in laws and bureaucracy that makes it even harder for them.
http://www.foxbusiness.com/industrie...ies-to-russia/


I think it's related for finally getting fully supported service of PayPal in Russia, as before it was limited.

pichlo 2014-01-27 14:41
Re: Worldwide shipping
 
This is what Royal Mail has to say on the topic of posting to Russia:

http://www.royalmail.com/russian%2520federation

I found that link on Saturday but went to the Post Office today as promised to ask if there is anything else I should know.
The result -
  • Express delivery to Russia is "temporarily suspended";
  • All other services work as usual.

So it was a useful exercise. I have learned something new today. I did not even know there was an express delivery service to non-UK addresses.

So, to reiterate, Russia is still on the list. But of course, the final decision is on you. As of today (2014-01-27), I have only one "customer" and that is not from Russia :)

Estel 2014-01-27 20:31
Re: Worldwide shipping
 
It may be just me, but I think your offer isn't visible enough in Neo900 main thread's opening post. It is burried as The Very Last Link on the page - without self-explanatory title of what it's about - and, to make think more funny, it is JUST after link to post where it is stated that there *won't* be shipping to unsupported countries.

As always, it's just mere (and polite) suggestion - not demanding anything (some people need that repeated and sugar-coated ALL over again...) - but it might be sensible to give the link at least decent title, like: "For shipping to locations outside official list, see: <url_to_pichlo_post>".

BTW, huge thanks to DDark for updating first post of this thread with link to pichlo's offer and clear description.

/Estel

pichlo 2014-01-27 21:31
Re: Worldwide shipping
 
Thanks Estel, and especially thanks Jörg. I did not even realize I've been linked to from the main thread's first post. That should teach me to re-read the first posts of interesting threads (I usually only read what's new and updated posts do not show up - wink wink ;)).

To be honest, I am quite happy with the visibility as it is. This thread is a sticky, the link to my offer is in the first post thanks to DDark, and now we know that it is also linked from the main thread's first post. Works fine for me. Those who want will find it. Those who don't find it probably shouldn't. Those who have found it and did not express an interest... well, you are probably still trying to figure out if I am a crook. Or have doubts if I can really pull it off. Or don't like the idea that you may end up paying the tax twice. Or may have a better way of ordering (like friends in "supported" countries etc, as we have seen with Jolla orders). Either way is fine. This offer is free and so are you.

darkranger 2014-01-28 06:59
Re: Worldwide shipping
 
I am grateful to pichlo's effort. Unfortunately I just got the additional bills to pay in each month, starting from this year. To purchase a device which may cost more than 300 EUR eventually seems not to be the right decision for my living recently.


So, good luck guys.

blood_falcon 2014-04-09 08:20
Re: Worldwide shipping
 
Quote:
Originally Posted by pichlo (Post 1407199)
Thanks Jörg and sorry to bother you with silly questions, but this is quite an important and risky step that I am embarking on so one can never be careful enough.

Ladies and gentlemen, a worldwide shipping is open!

I am happy to serve as a proxy for Neo900 preorders from "unsupported" countries. I do it as a service for this project (to hopefully boost the preorder numbers) and to this community. I intend to remain cash neutral, i.e. I do NOT want to make money on it, but nor do I want to lose too much. Please read the T&C below and we will take it from there.

I would also welcome if the OP updated the first post of this thread to include a link to this post.

Terms and Conditions

Please read the following carefully. I appreciate it is rather long but it is crucial that we both understand what we get ourselves into. This service is based, and depends heavily, on mutual trust. A potentially substantial amount of money is involved, as well as a significant element of risk for both parties, and I would really prefer not to proceed if either of us has even the slightest doubt about any aspect of the operation.

1. You make the first step by PM me. Requests through this thread will not be taken into account. I reserve a full right to check your details as well as details about shipping to your specific destination and veto any request. I reserve a time of 7 (seven) days for this process.

2. PayPal or international bank transfer only. Once details are clear and approved, I kindly request that you send your funds to my PayPal or bank account. Once the money is received, I will forward it immediately as a donation to the Neo900 project on your behalf.

3. I live in the UK and my finances are held in Pounds Sterling. Neo900 receives donations/preorders in Euros. Due to daily currency rate fluctuations and the time international monetary operations take, a small amount of money may be lost or gained between the time you send the money, I receive it and the Neo900 team receives it. I will provide full transparency of the cash flow but cannot be held responsible for these small losses or gains. Consequently, I kindly request that you add a 10 to 20% margin to make sure that €100 or more reaches the Neo900 team even after a double conversion.

4. Details of further payments depend on the Neo900 project (the final balance) and your country (the postage costs). I will charge only what the carrier charges me. In most cases, the carrier will be Royal Mail who provides a transparent postage cost calculator so you can easily verify the cost.

5. Finished devices will be shipped to you in the order in which I received donations from you.

6. Packages will be shipped by international tracked post. In some cases the tracking applies along the whole way, but in most cases it ends at the UK border. Sorry, there is not much I can do about it, but at least you will know that it has left the UK.

7. Delivery times depend hugely on the destination country. As an example, I know from personal experience that private shipping to Russia or parts of Moldova may take well in excess of 60 (sixty) days.

8. IMPORTANT! Customs, import tax and other issues are the recipient's responsibility. The package may be held on the entry to your country until you pay all applicable taxes and other fees. I am not a tax entity and cannot take the VAT off before shipping to non-EU countries, where local taxes may apply. That means that it is quite likely that you will end up paying much more than what you would if you were on the "supported countries" list. Please be aware of that.

9. It has been announced that the preorder window may close at some time, although it has not been announced when this would be. This offer applies only while the window is open, but I am a private entity and do not have the capacity to handle hundreds of requests so I may close the offer sooner.
Hi, Pichlo. I would like to ask, is it possible to send to Malaysia?
I'm really looking forward to this device and I cannot even donate at Golden Delicious web


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