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-   -   [SOLVED]Can't install anything from the Jolla app store (https://talk.maemo.org/showthread.php?t=92800)

inffy 2014-03-01 09:15
[SOLVED]Can't install anything from the Jolla app store
 
I got my new jolla yesterdat and i haven't got any successfull app installs from the store.

I can download the Jolla apps (except Maps, which won't install). But everything else is a no go.

When i press the install text the app shows a "Waiting" text for a moment and after that I get a notification "Problem with install / Problem with store".

I have done 3 factory resets for the device, and always updated to the newest available firmware.

Anything I could try or should I just throw this #€#€& against the wall

EDIT: Here is a log that shows on pkmon when i try to install apps from the store

http://pastebin.com/mY0Lfjcd

mrsellout 2014-03-01 09:46
Re: Can't install anything from the Jolla app store
 
When you enabled Developer mode, have you enabled Allow developer updates under SSU? It should NOT be enabled.

That has caused others problems with installing apps from the Store.

inffy 2014-03-01 11:14
Re: Can't install anything from the Jolla app store
 
Quote:
Originally Posted by mrsellout (Post 1414920)
When you enabled Developer mode, have you enabled Allow developer updates under SSU? It should NOT be enabled.

That has caused others problems with installing apps from the Store.
No haven't enabled that

pycage 2014-03-01 11:31
Re: Can't install anything from the Jolla app store
 
You can install the Jolla apps, so the store generally works for you.
What's not working for you is the "store" repository.

What does "ssu lr" show? The "store" repository must be there and enabled.

inffy 2014-03-01 11:46
Re: Can't install anything from the Jolla app store
 
It shows this:

Quote:
nemo@localhost ~]$ ssu lr
Enabled repositories (global):
- adaptation0 ... https://store-repository.jolla.com/r...ommon/armv7hl/
- adaptation1 ... https://store-repository.jolla.com/r...m-sbj/armv7hl/
- aliendalvik ... https://store-repository.jolla.com/r...iendalvik/SbJ/
- apps ... https://releases.jolla.com/jolla-apps/1.0.3.8/armv7hl/
- eas ... https://store-repository.jolla.com/f...8/eas/armv7hl/
- hotfixes ... https://releases.jolla.com/releases/...fixes/armv7hl/
- jolla ... https://releases.jolla.com/releases/...jolla/armv7hl/
- xt9 ... https://store-repository.jolla.com/f...8/xt9/armv7hl/

Enabled repositories (user):
- store ... https://store-repository.jolla.com/SbJ/armv7hl/

Disabled repositories (global, might be overridden by user config):

Disabled repositories (user):
- home ... https://download.jollamobile.com/hom...atest_armv7hl/
I can install all Jolla apps EXCEPT Maps

pycage 2014-03-01 12:17
Re: Can't install anything from the Jolla app store
 
The "ssu lr" output looks good to me.

/etc/ssu/ssu.ini should contain a section with store credentials, like this:

Code:
[credentials-store]
password=...
username=...
I've heard of cases where this was missing after recovery.

If /etc/ssu/ssu.ini is fine, too, please run "journalctl -fa" as root when attempting to install something. Its output might give more details about what went wrong.

inffy 2014-03-01 12:32
Re: Can't install anything from the Jolla app store
 
ssu.ini looked fine and it contained those the lines with my email and password line and password filled in (although the password is not my account password but i guess that is just for security)

ran the journal command and this is what i found from it, it didn't have any errors that I can see

http://pastebin.com/XQfjPeik

pycage 2014-03-01 12:41
Re: Can't install anything from the Jolla app store
 
Quote:
Originally Posted by inffy (Post 1414956)
ran the journal command and this is what i found from it, it didn't have any errors that I can see

http://pastebin.com/XQfjPeik
What's coming after line 39? Can the package be resolved in the store repository?

inffy 2014-03-01 13:20
Re: Can't install anything from the Jolla app store
 
Quote:
Originally Posted by pycage (Post 1414957)
What's coming after line 39? Can the package be resolved in the store repository?
Nothing comes after that line. Everything just stops there which is kind of strange

pycage 2014-03-01 14:01
Re: Can't install anything from the Jolla app store
 
That's really strange. Instead of getting the output from journalctl, you can also run
Code:
pkill store-client
/usr/bin/invoker --type=qt5 /usr/bin/store-client
for the log output. The interesting part is what happens after resolving the package name to install.

inffy 2014-03-01 15:04
Re: Can't install anything from the Jolla app store
 
Quote:
Originally Posted by pycage (Post 1414966)
That's really strange. Instead of getting the output from journalctl, you can also run
Code:
pkill store-client
/usr/bin/invoker --type=qt5 /usr/bin/store-client
for the log output. The interesting part is what happens after resolving the package name to install.
Seems like it doesn't find the needed package to complete the install?

http://paste.ubuntu.com/7016456/

pycage 2014-03-01 16:45
Re: Can't install anything from the Jolla app store
 
The package cannot be found in your store repository. I suspect some issue with your Jolla account on the store server. You should contact Jolla Care about it, because somebody might have to fix the account manually in the database.
Alternatively, you can try to create a new Jolla account.

inffy 2014-03-01 17:22
Re: Can't install anything from the Jolla app store
 
Yep, the account was the problem. I created a new account and now it seems to be working.

gexc 2014-03-02 14:32
Re: [SOLVED]Can't install anything from the Jolla app store
 
Had an similar issue before, solved by logging in with the jolla account username rather than the email address


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