Problem with setting up a SIP account. Please help !!!!!
 

Hi all. I have a little problem and I'll be very thankful if someone can help me solve it. I'm using this SIP provider called "12voip" (www.12voip.com) and I'm having some problem making an account on my N800. I just want to wet you all know that I've read almost everything on this topic on this site but I still got the "network error" massage when I try to connect to the account. OK, here are the configurations that I wrote on the account setup :
User name: my user name@12voip.com
Password: my pass
Use for PSTN calls: I checked it off
Advance settings:
Connection
Transport: Auto
Outgoing proxy: sip.12voip.com
Port: 5060
Discover public address: I checked it off
Keep-alive mechanism: Auto
Keep-alive frequency: 0
Authentication
User name: My user name
Password: My password
STUN
Auto-detect STUN: Unchecked
STUN server: stun.12voip.com
STUN port: 3478

That's it. I have no idea whats wrong with this configuration and why I can't log in this account. Tell me if you see something wrong with this configuration or if you know what the problem is. Thank you in advance

Re: Problem with setting up a SIP account. Please help !!!!!
 

http://www.12voip.com/en/sipp.html

Have you tried without the outgoing proxy?


The other suggestion would be signing up for a gizmo or skype account and testing those as well, this will prove if there is an underlying network issue since those are well known systems.

Re: Problem with setting up a SIP account. Please help !!!!!
 

By default the NIT automatically capitalises the first letter of your password when you enter it into the password dialogue box. It's only on screen for a brief moment before turning into an asterix that hides what you've typed.

This is OK if the first character of your password IS a capital letter, but not if it isn't. This is a very easy mistake to miss.

I know this caught me out a couple of times, until I read about it somewhere on this forum and corrected it.

Also my username and password (on Sipgate.co.uk) are not the same as I use to actually log into my account on the Sipgate website.

Username is the last 7 numbers of my Sipgate telephone number (i.e. #######@sipgate.co.uk) in the Internet call setup on the NIT.

And my password is one issued to me by Sipgate, not the one I defined when setting up the account on their website.

Don't know if it's the same with your SIP provider, but it doesn't hurt to check these things.

Re: Problem with setting up a SIP account. Please help !!!!!
 

If that's the case, please file a bug report at bugs.maemo.org. Password dialogs should never auto-capitalize. The fix is a single line in the source code.

Re: Problem with setting up a SIP account. Please help !!!!!
 

@Alpha4

Can you tell me, what you put into the advanced settings to get sipgate running?

Thanks
Eismaus

Re: Problem with setting up a SIP account. Please help !!!!!
 

Here you go:

Connection Tab.
Transport = Auto
Outgoing Proxy = sip:sipgate.co.uk
Port= 5060
Discover Public Address = Ticked
Keep-Alive Mechanism= Auto
Keep-Alive Freq = 5

Authentication Tab.
Authentication user name = #######@sipgate.co.uk (last 7 numbers of my sipgate telephone number).
Password = my user password

STUN Tab.
Auto-detect STUN = Ticked
STUN Server = stun:sipgate.net:10000 (but greyed out as Auto-detect STUN ticked).
Stun Port = 3478 (but greyed out as Auto-detect STUN ticked).

Hope this helps :-)

Re: Problem with setting up a SIP account. Please help !!!!!
 

Thanks. Now it works.

The stun settings weren't right.

Re: Problem with setting up a SIP account. Please help !!!!!
 

Glad to help

Re: Problem with setting up a SIP account. Please help !!!!!
 

@Dqkata: I've also not been able to connect to 12voip... tried as many things I could

if you found something, let me know

Re: Problem with setting up a SIP account. Please help !!!!!
 

Looks like 12voip and voipbuster share their user database.

I've been able to connect and use voipbuster using my 12voip account.

I used:

User name: my user name@voipbuster.com
Password: my pass
Use for PSTN calls: I checked it off
Advance settings:
Connection
Transport: UDP
Outgoing proxy: sip.voipbuster.com
Port: 5060
Discover public address: I checked it off
Keep-alive mechanism: Auto
Keep-alive frequency: 0
Authentication
User name: Empty
Password: Empty
STUN
Auto-detect STUN: Unchecked
STUN server: stun.voipbuster.com
STUN port: 3478


Good luck!