The bug tracking system sucks...badly
 

For lack of a better word.

How old is it? What is the point of a bug tracking system where you have to search for problems instead of reading about them? A person should just be able to hit Bugzilla on the Maemo homepage and see a list of bugs. That way, issues that need fixing get visibility. Look at the tracking system that Ubuntu has with Launchpad. Excellent. Flexible. USEABLE. Even Android has a bug tracking that blows Maemo's out of the water and it is less than a year old!

Even Bugzilla itself, in its latest incarnation by Mozilla is easy to use. Why must Maemo's be so convoluted and purpose-defeating? You click on Maemo's Bugzilla link and it brings you to a page where you have to SEARCH for issues? What? How does that accomplish anything? Bugtrackers are there for a reason. Visibility, collaboration, and quicker resolution. Ours is akin to going "Hmm, I wonder if the ssl package in Diablo crashes MicroB whe you visit pages with Javascript? I think I'll search for it. That is bass ackwards.

Oh, and what is it with all the Maemo future development projects in the garage closed to the general populous? Are you guys sharing porn and warez in there or something? Development should be open. Open development invites more innovation, better quality if finished product, and a fuzzy feeling.

One last thing. Don't hide or password-protect your development repositories. That is idiotic. If you don't want the public seeing your unfinished product, then why is there even a repo out there? It's like your cooking steak, it's not done yet, but everyone can smell and anticipate it and may even have some insight as to what seasoning to put on it or what that weird black spot on it is, but the grill is closed and locked.

If you want to help Maemo fulfill its potential, stop putting up roadblocks. If someone says package0.4_beta.deb doesn't work and wants tech support, simply point out that it says beta and tell them to use the non-beta version. Kind of like how car dealerships won't deal with a broken car that was broken because the owner modified something that had something to do with it breaking.

So, a rundown:

Make Bugzilla something useful by letting us see bugs
Stop being so secretive about development software in the garage. Let us torture it before the public gets ahold of it and finds out it sucks. An example being the A-GPS app. Why can't I zoom? Can I close it after I've selected my target area? What exactly is the packet data option's use? The preferred connection box is always greyed out. Does it even have a purpose? Does this thing even actually do something other than make me keep reconsidering exactly where I live and tinkering with it to distract me from how long GPS takes to get a fix in KANSAS!?

One last thing...Apt-get is supposed to solve dependency hell by getting dependencies for files you want to install. Why doesn't the package manager do this for me? A lot of stuff is non-installable because...you guessed it...missing dependencies! Well, then, why don't you go get them for me so I can stop being frustrated that I can't find your specific version of glib or whatever?

Hasn't this been brought up before?

Fix these things. Right now they are a waste of resources.:rolleyes:

Re: The bug tracking system sucks...badly
 

There is a fairly recent thread about the bug tracking system.

Re: The bug tracking system sucks...badly
 

I like being the squeaky wheel.:cool:

But you agree with my points, don't you.

Re: The bug tracking system sucks...badly
 

Yes, i don't like the current Bugzilla, but it gets the work done regardless. :)

And sometimes its not that easy to change something that rooted itself in your current web infrastructure, so I understand them if they don't want to change it.

Re: The bug tracking system sucks...badly
 

There are better ways to ask for something. Always.
You chose the worst.

BTW, apt-get does get those deps for you. But how can it figure out where to get them from, if you don't tell it ?
Also, did you miss the word "beta" on the AGPS-UI ?
Also, did you even realize that may be there is no need to zoom on that map ?

You said on last thing too many times. Steve says it once.

Re: The bug tracking system sucks...badly
 

Part of the problem is that bugzilla isn't the bug tracking system... it's the user venting system which is then distilled and copied over to an INTERNAL bug tracking system that we have no access to.

Re: The bug tracking system sucks...badly
 

I don't understand this. Why are the garage projects closed to the people?

Well, it perhaps was a simple strategy. If you were capable of get the password, you were the sufficiently smart to be able to test these development packages and send bugs about it. If not better that you were out of this pre-release. It was a game ;)


About the bugzilla, I think Andre and Karsten would be charmed to receive feedback about it. Really, it's necessary more feedback from the community in the right places in some topics.

Re: The bug tracking system sucks...badly
 

I know there are better ways to ask for things. I didn't choose the worst. I chose to be clear and concise. No beating around the bush, no small suggestions, just saying it how I see it. It sucks. And I DID see the beta on AGPS. And no need to zoom? Ok, you pick out Kansas City on a map of the US with a stylus the size of an ink pen.

And I know I said one last thing too many times because I didn't want to flood the forum with threads.

I want what's best for the community. Right now, the bug-tracker is effectively ineffective to someone like me who likes to browse and see what I can help with. I don't spend my days searching for issues that I think might possibly pop up. I want to see the issues staring me in the face.

And one last thing, Usually the repositories the program resides in also contains all necessary dependencies. You shouldn't have to tell it, that's my point.

Re: The bug tracking system sucks...badly
 

I figured out their password and user-agent scheme, but it wasn't needed anyway. Most of packages are downstream from Debian anyway and a lot of them include security fixes. For a company who makes the best firewalls in the world (yes, I'm a security engineer/consultant, I know IPSO and the IP platform intimately like PN0029), you'd think they would have a uniform sense of keeping things patched and patched ASAP.

That last part, I can't tell if that's sarcasm or not.

Re: The bug tracking system sucks...badly
 

Out of curiosity, which garage projects are those? The reason I'm asking is that every garage project I've looked at so far have Anonymous Subversion Access as well as Developer Subversion Access links. Maybe I'm not searching for the right projects..?