Sygic Online Order Problems
 

Has anyone else had any trouble ordering the Sygic navigation app? I ordered it on Sunday and received an SMTP error on the top of the order confirmation page. All my info was entered correctly. My credit card was charged but as of right now I have not received any email about how to download or anything. My emails to Sygic about my order go unanswered. Just curious if anyone else had a similar problem.

Re: Sygic Online Order Problems
 

Had exactly same problem, ordered on Sunday (4 April 2010), my debit card has been charged, but I have not received an email to download the application. Very hacked off, need application for next week. Have contacted Sygic 3 times by email still no response, very poor service. Beginning to wish I had bought an Iphone.

Re: Sygic Online Order Problems
 

yeah, I've been waiting more than a week now for any reply to my emails regarding the issue that their activation email was not received by me (either not sent, or ISP spam filter ate it ...doubtful).

I've sent ~5 emails now with info other email addresses to use for sending activation info to, but haven't heard a peep. (Sent email to support@sygic.com and used their online web email tool on the Help tab.)

Have you guys heard any responses yet? This is kinda sucking, since I can see that the credit card transaction did go thru...

thanks

Re: Sygic Online Order Problems
 

Why don't you private message the Sygic representative on these forums: SygicSupport (http://talk.maemo.org/member.php?u=35946)

Last online: Yesterday

Re: Sygic Online Order Problems
 

ok, cool, didn't know they were here!

Re: Sygic Online Order Problems
 

hi, Sygic support tried to send you email several times. Last attempt to contact you was yesterday. Please send another email address to support@sygic.com. Probably all emails from Sygic are filtered by your spam filter.

Re: Sygic Online Order Problems
 

I had some other problems with my software but solved all of them with the help of the great support team of Sygic. Am a satisfied customer. They should make the changes suggested on this forum in the next update.

Re: Sygic Online Order Problems
 

cool..email sent. Looks like att.net is getting a little carried away with 'helping me'...or maybe their NSA secret room didn't like what it saw :)

Sorry for any disgruntled-ness.

Re: Sygic Online Order Problems
 

I have the same problem.
Did you manage to get into contact with them finally?