Someone PLEASE HELP!!!!!
 

:(

Basically, last night I had a blinking update sign on my N900. I clicked to update as I normally do. The update was 100% successful (Before this, my last update was on 20th April 2010).

As the phone re-booted itself I checked my messages and found that all my new messages have vanished from my Conversations & recently added contacts between 20th April - 28th May (last night)!!! ;0(

I contacted Nokia and they said there is a way to retrieve these but when I took it to a Nokia Centre (in Carphone Warehouse) they said they will need to reboot the whole thing and everything will be deleted!

Can anybody PLEASE PLEASE PLEASE help??!!

THANK YOU

Re: Someone PLEASE HELP!!!!!
 

Before doing updates, always, always, always, always do a backup with the Backup application.

If they need to delete everything, go and backup all your data. (Use the backup application, then copy everything you need from MyDocs off to your computer. Make sure you get the "backups" folder.)

Re: Someone PLEASE HELP!!!!!
 

So is there no way possible I can retrieve my messages back? I have now backed up on the PC but am more concerned about what has been deleted. I called Vodafone and they assured me the NOKIA can solve this problem?!

Re: Someone PLEASE HELP!!!!!
 

Also...my Backup reads as follows:

Backup4 29/05/10 This is backup Carphone Warehouse tried (but took me back to settings as Backup 2)

Backup3 28/05/10 This is the backup which lost my messages - 4.3MB

Backup2 03/04/10 Previous backup (the stage where my phone is now) - 3.4MB

Backup1 22/03/10

Backup 30/01/10

Re: Someone PLEASE HELP!!!!!
 

WOW this is indeed an interesting one.

Re: Someone PLEASE HELP!!!!!
 

What was the update you got?
When you do a backup did you leave all the boxes ticked? if so then you have all your messages in the backup file.

Re: Someone PLEASE HELP!!!!!
 

I've done this back up & restore a few times. Providing I had everything ticked on back up and restore it worked fine.

Communication & Calender, Settings and Applications all restored with no hiccup.

By the time it had restored all the applications....grrrrrrrrrr....the restore command took longer (up to an hour) than the several minutes for flasher 3.5 reflash to PR1.2

One've your back up's should contain the convo's you appear to have lost. Maybe several restores until you find the one that contains them ??

If non do then i suspect you didnt have everything (namely communication & calender) ticked whilst backing up.


Fingers crossed for you.

Re: Someone PLEASE HELP!!!!!
 

this happened to me too, good thing i have a 20min old back-up before
i update. now my question, is there a way for the back to be scheduled and run by itself on a set time?

Re: Someone PLEASE HELP!!!!!
 

if someone could provide a command line execution for it, i think it could be set up to backup automatically daily or weekly or monthly with alarmed???

am i right advanced users?

Re: Someone PLEASE HELP!!!!!
 

I'm quite happy doing a manual back up every week or so. It's no chore navigating to the back up application plus it saves having an applicaton process running in the background for something that very quick & easy to do manually.

Unless of course your want to back up on a daily basis or even more frequent. Would be wise to consider the amount of back up files your device might end up carrying. Maybe the app could be configured to remove older back ups each time it completes a new one.

Currently my back up is 35MB per file. Reduced from 70ish MB afer removing many many applictions that in reality i've never used much beyond initial installation.