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-   -   Maemo is not the problem, Nokia is... (https://talk.maemo.org/showthread.php?t=54680)

AtteK0 2010-05-31 12:59

Maemo is not the problem, Nokia is...
 
A couple of days ago I sent an email concerning the problems I have while using the N900 with a set of BH-905s. The connection is laggy and the speed of the music varies greatly while browsing in the WiFi.

I expressed my problems to Nokia and clearly stated that BH-905 was officially being marketed as a fully working accessory to the N900. Here is what I got in return:

Quote:

Hei,

Kiitos yhteydenotostasi Nokia Care - asiakastukeen.

Tuoteasiantuntijaosastomme on huomannut kuvailemasi kaltaisia häiriöitä viime viikolla BH-905 sekä BH-904 lisälaitteiden kanssa* Nokia N900  puhelimen kanssa. He suosittelevat käyttämään BH  804 lisälaitetta Nokia N900  puhelimen kanssa.**

Jos mahdollista, niin kannattaa kysyä lisälaitteen vaihtamista jälleenmyyjäliikkeessä.

Mikäli sinulla on vielä kysyttävää, älä epäröi ottaa meihin yhteyttä uudelleen.

Parhain terveisin,
Emma

Nokia Service Professional
Finnish Team
Nokia Care
In english she said that "Our product-experts have indentified similiar problems with those two devices"*. In the end: Don´t use that headset, use these (BH  804) instead. They work.**

In the last paragraph: "If possible, try finding out if you can exchange the device with a working one by the reseller."

I don´t get it when I looked at the http://kauppa.nokia.fi/webapp/wcs/st...00210_60800025
The page says that the headset is an accessory and works with N900.

Then when I ask Nokia says they don´t work with N900. AND in the end they tell you to buy another, different pair or get a refund from reseller.

Go figure.

BH-905 is a great, expensive headset with any other device than the N900 and my set really is not broken...

What should I do?

h3llraz0r 2010-05-31 13:00

Re: Maemo is not the problem, Nokia is...
 
Nokia doesn't care about black N900s

AtteK0 2010-05-31 13:04

Re: Maemo is not the problem, Nokia is...
 
"Gasp"... Racism?

slender 2010-05-31 13:07

Re: Maemo is not the problem, Nokia is...
 
When everything is working 95 % :) "We have this and this feature, but....". I start to understand why some manufacturers do not implement features if they do not work 100 %.

If you have something to add (please read it first) then comment but no "mee too" or "this sucks" comments.
https://bugs.maemo.org/show_bug.cgi?id=6766

AtteK0 2010-05-31 13:14

Re: Maemo is not the problem, Nokia is...
 
I do not have anything against the headset or the N900. However N900 is one expensive device. So is BH-905.

Nokia promises they will work. They don´t.

And that is the problem. We aren´t just some sheep people, we are penguins more or less. Don´t settle for too little...

MeeGo buy an android?

nehpyh 2010-05-31 13:16

Re: Maemo is not the problem, Nokia is...
 
Quote:

Originally Posted by h3llraz0r (Post 691675)
Nokia doesn't care about black N900s



Nokia doesn't care about anything. Once they have sold their 'N' and 'E', they run away.

Lum 2010-05-31 13:17

Re: Maemo is not the problem, Nokia is...
 
Quote:

Originally Posted by AtteK0 (Post 691684)
"Gasp"... Racism?

No it's a parody of Kanye West's infamous "George Bush doesn't care about black people" accusation. It became an internet meme for a while.

ISTR the same joke being made on another forum after Nokia pushed out the N97 V21 firmware for UK unbranded white N97s but not UK unbranded black N97s

AtteK0 2010-05-31 13:21

Re: Maemo is not the problem, Nokia is...
 
Quote:

Originally Posted by Lum (Post 691713)
No it's a parody of Kanye West's infamous "George Bush doesn't care about black people" accusation. It became an internet meme for a while.

ISTR the same joke being made on another forum after Nokia pushed out the N97 V21 firmware for UK unbranded white N97s but not UK unbranded black N97s

Thanks for the information. I am always on my toes when it comes to h3llraz0r :D

slender 2010-05-31 13:22

Re: Maemo is not the problem, Nokia is...
 
Quote:

Originally Posted by AtteK0 (Post 691705)
I do not have anything against the headset or the N900. However N900 is one expensive device. So is BH-905.

Nokia promises they will work. They don´t.

And that is the problem. We aren´t just some sheep people, we are penguins more or less. Don´t settle for too little...

MeeGo buy an android?

I do not know what is current sitsuation with N900 like android devices with bluetooth headphones while browsing FULL websites (also with flash) and listening music. Any reviews about this?

Yes do not settle for too little and developers who make apps for product that they sell should be ones who do not even settle when customer is happy. Always demand more and more so you can under-promise and over-deliver! But this is wrong forum to demand from Nokia.
Probably here:
http://www.forum.nokia.com/
Or own Blog

AtteK0 2010-05-31 13:24

Re: Maemo is not the problem, Nokia is...
 
Quote:

Originally Posted by slender (Post 691722)
I do not know what is current sitsuation with N900 like android devices with bluetooth headphones while browsing FULL websites (also with flash) and listening music. Any reviews about this?

Yes do not settle for too little and developers who make apps for product that they sell should be ones who do not even settle when customer is happy. Always demand more and more so you can under-promise and over-deliver! But this is wrong forum to demand from Nokia.
Probably here:
http://www.forum.nokia.com/
Or own Blog

If you bother to read my first post through, the idea of the whole post was you guys to send me ideas. Which you just did. Thanks :D


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